FOI release

DVSA FOI disclosure log, March 2024

Updated 7 November 2024
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Request reference Request status Request summary Date the response was issued
2402-039810 Successful 1. In respect of each of the examinations, were these routine examinations or arising from a specific issue(s)? 2. Was lighting inspected during each examination (we note that it is only specifically referred to for 2 of the encounters) ? 3. Why was the vehicle examined on 3 occasions over 3 months in late 2022 ? 4. Do you have any written records pertaining to each of the examinations and, if yes, are these disclose able upon request ? 04/03/2024
2402-041738 Successful For each calendar year from 2018-2023, please supply: 1) Total number of Pass Plus certificates issued to students. 2) Total number of Pass Plus refill packs ordered by ADIs. Please also confirm how many students one refill pack will cater for. 07/03/2024
2402-041029 Successful for 2022 and 2023 how many cases of theory test fraud were: a) Investigated b) Prosecuted could this data be broken down by month and theory test centre. how many people were caught cheating in the driving theory test from 2013 to 2023 inclusive broken down by : • Year • Theory test centre 08/03/2024
2402-040858 Partially successful • Of the Approved Driving Instructors (ADIs) registered with the DVSA, how many of these, and what percentage, are female? • Of the Potential Driving Instructors (PDIs) registered with the DVSA, how many of these, and what percentage, are female? • In the financial years 2021-2022 and 2022-2023, how has the percentage of female ADIs and PDIs changed compared to the current financial year? 06/03/2024
2402-041457 Successful 1. Data Collection and Use: • Specific types of personal data collected through the DVSA’s test booking system and managed or protected by Imperva, Inc. • Purposes for which this data is used, with particular attention to data processed or monitored by Imperva, Inc. 2. Data Storage and Security with Imperva, Inc.: • Description of how data is stored and secured, especially data under the purview of Imperva, Inc., including any security measures and protocols implemented specifically by or in collaboration with Imperva, Inc. 3. Data Sharing and Imperva, Inc.: • Details on any personal data shared with Imperva, Inc., the scope of access granted, and the specific roles Imperva, Inc. plays in the processing, analysis, or protection of this data. • Information on data processing agreements between the DVSA and Imperva, Inc., highlighting how data protection is ensured. 4. Data Retention and Imperva, Inc. Involvement: • The DVSA’s policies on data retention, focusing on data that Imperva, Inc. has access to or processes, including how long such data is stored and the criteria for its deletion or anonymization. 5. Rights of Data Subjects in the Context of Imperva, Inc.: • Procedures for individuals to exercise their data protection rights regarding their personal data that may be processed or secured by Imperva, Inc. 6. Impact Assessments and Compliance in Relation to Imperva, Inc.: • Any Data Protection Impact Assessments conducted with respect to services provided by Imperva, Inc. • Reports or audits evaluating the DVSA’s compliance with data protection laws, specifically in its dealings with Imperva, Inc. I recognize the sensitivity and complexity of this request but assure you of its intent to promote transparency and public understanding of DVSA’s data protection efforts, particularly in relation to its partnership with Imperva, Inc. Should certain information be exempt from disclosure, I request an explanation of the reasons under the FOI Act. If this inquiry would b 18/03/2024
2403-043647 Successful 1. MOT appeals Successful compared to number of appeals entered. Plus, number of at least one point incorrectly assessed 2. Number of test stations reprimanded by points closures warnings (in each and any way) and what these warning were by category 3. Number of driving test pass/failiers 4. Number of driving test examiner reprimands of any sort and what these where in the past 12 months 5. The number of 'accepted errors' in any driving test together with a copy/link to report/tick sheet DVSA examiners use when testing candidate 25/03/2024
2402-041109 Successful 1. How many complaints about driving schools or instructors did the DVSA receive in the following financial years: a. 2018 - 2019 b. 2019 - 2020 c. 2020 - 2021 d. 2021 - 2022 e. 2022 - 2023 f. 2023 - 2024 (to date, including latest available data) 2. How many complaints of indecency, sexually inappropriate behaviour or harassment in relation to driving schools and instructors did the DVSA receive in the following financial years: a. 2018 - 2019 b. 2019 - 2020 c. 2020 - 2021 d. 2021 - 2022 e. 2022 - 2023 f. 2023 - 2024 (to date, including latest available data) 3. How many investigations into unlicensed driving instructors has the DVSA conducted in the following financial years: a. 2018 - 2019 b. 2019 - 2020 c. 2020 - 2021 d. 2021 - 2022 e. 2022 - 2023 f. 2023 - 2024 (to date, including latest available data) 18/03/2024
2403-042929 Successful 1. How many questions in total are in the 'question bank' for all categories of theory test (car, motorcycle, PCV, LGV)? In other words, the 50 questions on any theory test are taken from a bank of, for example, 10,000 questions. 2. On the driving theory tests (all categories), how many questions relate to cycling ? This may include the words cycling, cyclist or any other reference to the use of a bicycle. 3. How many questions in total are in the hazard perception module 'clip bank' for all categories of theory test (car, motorcycle, PCV, LGV)? 4. On the hazard perception module (all categories), how many of the clips involve a cyclist? 5. How often do these questions appear, for example, in 10% of tests ? 6. How often do these clips appear, for example, in 10% of tests ? 26/03/2024
2402-040616 Partially successful 1.What is the level of enforcement activity recorded to prevent HGV drivers from taking their regular weekly rest in their vehicles? 05/03/2024
2402-040980 Successful I would like details of how many other reports of similar issues you have received on the Porsche Taycan. In addition, details of similar issues with other car manufacturers with the same retractable handles where harm has been caused would be appreciated. 06/03/2024
2403-042683 Successful please provide total number of drivers trained and hours of periodic training uploaded for 2023? 21/03/2024
2402-040812 Successful This is as pertains to the standard practical driving test for cars only. The data should cover the range of years 2018 to 2023. Where the data is sufficiently granular to allow a breakdown by month, include the data for 2024. a) For each Driving Test Centre in Argyll and Bute, how many appointments for practical tests were made available in each year? b) Of those practical test appointments, how many for each Driving Test Centre were made for (or on behalf of ), a person with an Argyll and Bute postcode? c) How many for each Driving Test Centre were made for (or on behalf of), a person with a Scottish postcode? d) For each Driving Test Centre in Argyll and Bute, what percentage of newly issued driving test appointments were still available 24 hours after they were made available on the DVLA website? If historical data is not available for this, supply as much data as is available (e.g. for the last three calendar months). e) How many test appointments does the DVLA plan to make available for each test centre for the remainder of 2024? 08/03/2024
2402-040814 Successful please supply the number of unique candidates for each of the vehicle categories below for the calendar year 1 Jan – 31 Dec 2022 and 1 Jan - 31 Dec 2023. - Car (multiple Choice Theory Test) - Bike (multiple Choice Theory Test) - PDI (Multiple Choice Theory Test) - LGV (Part 1a: Multiple Choice Theory Test) - LGV (Part 2; Driver CPC Case Study Test) - PCV (Part 1a: Multiple Choice Theory Test) - PCV (Part 2: Driver CPC Case Study Test) 26/03/2024
2402-040815 Partially successful who is responsible for the maintenance and MOT Testing of Vehicles Used by what was VOSA and is now DVSA Offices, on Duty in the UK Road Network 07/03/2024
2402-040817 Successful 1. What software do you use for your payroll, hr and finance solutions, how much annually do you spend on each, when does each contract expire? 2. Do you manage your payroll in-house or do you outsource it if so, who do you outsource it to? 3. How many people do you pay each month using your payroll solution? 4. How many pensioners do you pay using your payroll solution? 5. Do you use Microsoft power platform technologies such as Power Automate, Power Virtual Agents? 6. What is the employee count at the DVSA? 7. Do you collaborate with other organisations in the delivery of HR & Payroll shared services? If so which organisation? 8. Do you work with any industry experts such as ATOS, KPMG, EY, Accenture etc? 9. Who in your organisation is the head of service for HR and Payroll software or services and what is their role? 18/03/2024
2402-040821 Successful Driving Tests Refused by an Examiner because a candidate does not resemble the picture on their photo card driving licence. As you are aware the photograph is valid for 10 years, and people will change their appearance in that time. For example my daughter has just applied for her first provisional licence aged 15 years 9 months, she will look different in 10 years time. Can you supply data of the quantity of Driving Tests Refused because an Examiner considered there is no resemblance between the candidate in front of them and the photo card driving licence. For the following Test Centres Northampton Kettering Rugby Wigston Peterborough Wellingborough Hinckley For the period 18/03/2024
2402-040823 Partially successful How many customers have contacted you with regards to a “Ford engine issue” in the last 4 years, also specifically linked to the “wet belt” and engines failing due to this. I would like to know how many customers have been sent the generic reply. 19/03/2024
2402-040824 Successful how your department categorizes and records data concerning candidates' interactions with ADIs. Specifically, my inquiry focuses on identifying: Candidates who have undergone comprehensive training by a qualified ADI, Those who have received partial training from an ADI, and Candidates who elect to undertake the test without any formal training from an ADI. If such segmented data is accessible, I would greatly appreciate it if you could share the statistics or percentages of candidates across these categories, alongside their test outcomes, for the period spanning from 2018 to the present. 21/03/2024
2402-040825 Partially successful what the current driving test wait time is. could you highlight the 50 towns and cities where the driving test backlog is the worst and how long the wait is in each one. What percentage of test centres have a backlog of delays? When did the driving test backlog reach the highest point? How does the current backlog compare to last year? 06/03/2024
2402-040826 Successful I carry heavy palletised goods, sometimes double stacked and there is a lot of confusion in the company I work for and what the law says and what we should be doing. The methods have changed twice and there is still doubt amongst the drivers. We have currently been told that the last double stacked row should have a throw over rachet strap rave to rave and be criss crossed with internals at the end of the double stacked row, and then cris crossed with internals right at the back near the doors on the single stacked bottom row where that row ends. I have recently been on a load security cpc course and this method was not given. I am aware from the course of how the load should be secure. As far as I am aware even if they are xl curtains and over 400kg every row should be over the top rachet strap rave to rave. Regardless if it is a positive fit. The company I work for have not yet given anything written e.g work instruction to confirm they are telling us the right method. Please can you advise what would be expected of me if I was stopped and would this method be deemed a secure load. Any information would be appreciated. 06/03/2024
2402-040827 Successful I understand that the DVSA holds data on MOT testing on vehicles. I know from checking my own car’s MOT history that this also shows where a vehicle is the subject of a safety recall. Therefore I would like to have the following data for MOT Certificates issued by testing stations located in each of the following postcode areas. 1. Number of cars issued with an MOT certificate by test centers in the listed postcodes for the period 01/01/2023 – 31/12/2023 2. Number of cars with an outstanding Safety Recall recorded on the MOT certificates issued for the period 01/01/2023 – 31/12/2023 3. Number of cars with a safety recall which is outstanding more than 12 months after it was issued recorded on the MOT certificates issued for the period 01/01/2023 – 31/12/2023 I am asking for the data for a number of Remote Rural and Urban Postcodes to allow a comparison to be made. I will calculate the percentage of vehicles with Outstanding Recalls and Outstanding Recalls more than 12 months after issue although you may wish to do so for your own information. I would be grateful if you could complete the three columns shaded in grey on the table below for each of the postcodes listed. 12/03/2024
2402-040829 Successful : Number of practical car driving tests taken in the 12 calendar months up to December 2023 inclusive, by test centre and age of the learner. Please provide this information in the form of an Excel spreadsheet. 21/03/2024
2402-040831 Successful In 2021, I asked DVSA will they issue a mot licences to the property address 29 St. Clement’s Road Bournemouth BH1 4DU (alone). No reply. I asked DVSA to provide me with the copies of the drawings/plans of the site that the licencesee submitted to DVSA. No reply. I asked DVSA to name the third party involved in obtaining mot licences. No reply. However Mr Stevens Show the Independent Complaint Assessor confirmed that there was a third party that DVSA could not disclosed. 04/03/2024
2402-040833 Successful include the following information for the following years, 2019/20, 2020/21, 2021/22 and 2022/23: • A list of all the staff networks at the organisation • Whether each network receives internal funding and, if so, how much (express annually for the last four financial years) • How much FTE equivalent staff time each network is entitled to. For example, a staff network may have a chair who’s entitled to spend 10% of their working hours devoted to the network express annually for the last three financial years) • A list of events that each network has held in this financial year so far (April to the present day), including the title of the event, information on any guest speakers and the time of the event 26/03/2024
2402-040836 Successful the pass rate for Banbury driving test centre. Breaking it down by ethnicity and gender. 07/03/2024
2402-040839 Successful The 5 UK counties with the highest first-time theory pass rate? The 5 UK counties with the lowest first-time theory pass rate? 28/03/2024
2402-040840 Successful The current wait time for the different parts of the Category D Driver CPC initial acquisition test in different locations. For each part of the test - parts 1, 2, 3a, 3b and 4, I should like to know the wait time (the number of days to the first available test slot) at every test centre around Great Britain. If data cannot be reasonably provided for every test centre, please provide the average wait time across the country for each part of the test, along with the wait times for a variety of individual test locations where wait times are average and at the shorter and longer ends of the range. 20/03/2024
2402-040841 Successful The following data for all Category B practical driving tests where the test result was Fail. If possible, please can you provide the data on both a national level, and per test centre. Please include all data since December 2022, up until the most recent month for which you have data - split by month. The reasons why people fail their driving test once they are in the vehicle The total number of instances whereby people have been given a Serious (S) fault for each reason The total number of instances whereby people have been given a Dangerous (D) fault for each reason 26/03/2024
2402-040843 Successful the pass rate in Chesterfield of people of ethnic minority against those who aren't from an ethnic background as well as the pass rate between male and female 01/03/2024
2402-040845 Successful the total number of failed driving tests grouped by the number of dangerous faults, serious faults, and minor faults, along with the corresponding reasons for failure. I am particularly interested in obtaining the following details: 1. The total number of driving test failures 2. The number of driving test failures grouped by the number of dangerous faults 3. The number of driving test failures grouped by the number of serious faults 4. The number of driving test failures grouped by the number of minor faults 5. A detailed breakdown of the reasons for failure under each category, if available I request this information for the past 10 years. If providing the information in its entirety proves to be overly burdensome, please prioritise and provide information for the most recent and relevant time frame. I understand that, under the Freedom of Information Act, I am entitled to a response within 20 working days. If for any reason you are unable to provide the requested information, please explain the reasons for the refusal 21/03/2024