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FOI release

DVSA FOI disclosure log, April 2021

Updated 24 June 2022
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Request reference Request status Request summary Date the response was issued
IA/00283/21 Fully successful How many Orkney residents who either have a practical driving est date booked, or are awaiting for a rebooking. 06/04/2021
IA/00265/21 Partially successful 1. What reports the DVSA has prepared in regards to driving tests in Orkney and Shetland in the last 5 years. 2. What viability studies has the DVSA carried in regards to placing an examiner in either or Orkney and Shetland within the last 5 years. 3. What the average cost to the DVSA is per driving test per entrant in Scotland. 4. What the average cost to the DVSA is per driving test per entrant in Orkney and in Shetland5. In 2015, 2016, 2017, 2018, 2019, 2020 - what costs have been incurred in sending driving examiners to Orkney and or Shetland6. What is the total cost of all driving test examiners registered in Scotland7. What is the average cost per examiner in Scotland8. How the the financials of Question 6 and 7 are broken down into categories. 9. Please provide any email correspondence that Loveday Ryder has had since taking up the post which mention Orkney and Shetland. 08/04/2021
IA/00300/21 Fully successful Following an allegation which may amount to the fraudulent issue of VT20, what is the time scale for DVSA to commence and complete disciplinary action? 2. What is the policy for rescinding/removing a VT20 issued to a vehicle. What action do DVSA take to have the vehicle independently retested3. Can the DVSA withdraw a VT20 if a vehicle has not been physically examined by a nominated tester?4. How many vehicles subject to "inconsistent registration records," were subsequently retested in 20195. How many vehicles with "inconsistent registration records," were retested in 20206. When a complaint, relating to the inappropriate issue of a VT 20/30 is received by the Customer Support Centre, in the first instance, how is the complaint processed and who is it passed to for investigation?7. On receipt of a complaint relating to the inappropriate issue of a VT 20/30, who makes the decision to investigate the matter or alternatively, take no further action?8. If the Customer Support Centre receives a complaint relative to the alleged cloning of a vehicle or the fraudulent issue of a VT20 please explain the adopted procedure relative to a potential investigation. 15/04/2021
IA/00309/21 Fully successful How many prosecutions have taken place for operators who have not adhered to the 48 hour working week since the amendments were introduced in 2005. 15/04/2021
IA/00315/21 Fully successful 1. What is the role of the MOT "Review Team" and where is it located? 2. How many personnel are employed within the MOT "Review Team?"3. In DVSA documentation, reference is made to, "Case Officers." Do "Case Officers" form part of the "MOT Review Team?"4. In DVSA documentation, reference is made to an MOT "Appeals Manager?" Is there a specialist "Appeals" section within DVSA (or an organisation dealing with appeals) which deals with MOT reviews. 5. Please outline the role of an "Appeals Manager" and state the number of "Appeals Managers" employed within the section. 6. What is the role of the "Corporate Repudiation Team?" Please state the number of staff members, employed within the "Corporate Repudiation Team" and state where the "Corporate Repudiation Team" is located. 7. Are members of the "Corporate Repudiation Team" employed elsewhere within DVSA? 8. Does the "MOT Review Team" operate independently of the, "Corporate Repudiation Team?" 9. What is the role of the remote intelligence service (RUI) and where is it located? 11. Please explain how the "RUI" collate and/or source data or information12. Please explain the working relationship of the "RUI" with other DVSA departments/enforcement personnel.13. Please explain the working relationship the "RUI" has with outside agencies, in particular the police, both in the UK and within Europe. 14. Please explain the relationship "RUI" has with the Vehicle Examiners and state to what extent Vehicle Examiners can independently access "RUI" data? 15/04/2021
IA/00322/21 Fully successful 1. Does "PLS" singularly confine its activities to criminal prosecutions or is it involved in providing advice to other DVSA departments? 2. In relation to MOT disciplinary proceedings, involving Nominated Testers and/or Vehicle Testing Stations, is "PLS" consulted; if so, please explain at what stage the consultation occurs and in cases involving contemplated disciplinary proceedings. 3. are other departments obligated to follow the "PLS" advice?4. In the preparation for criminal proceedings do staff members have to review the available evidence before a decision is made. 5. When an investigation occurs, is an evidence file (or something similar) collated for scrutiny by "PLS?" 6. When reviewing the evidence presented to "PLS," do PLS staff members prepare or add to case notes? 7. When examining the quantum of evidence, do PLS staff members/advisors instruct investigating officers in relation to securing additional evidence? 8. Does "PLS" liaise with other DVSA departments in respect of non-criminal proceedings? 9. What is the relationship "PLS" has with the "Corporate Repudiation Team?". 10. Following DVSA MOT disciplinary proceedings, when appeals are submitted, does "PLS" provide advice in relation to those appeals and is "PLS" responsible for the conduct of the appeal. 11. In cases of DVSA MOT "Informal Hearings" where evidence or the like is submitted for review by a panel, do panel members consult with "PLS" to review the presented submissions before a final recommendation is made to the Chief Executive?12. "PLS" adopt a "Public Interest" criteria; please explain how this is applied and if "PLS" is involved in DVSA MOT disciplinary matters, how that criteria is transferred to non-criminal events, such as potential MOT disciplinary proceedings. 15/04/2021
IA/00310/21 Fully successful 1. From statements in our possession, we know Vehicle Examiners are issued or acquire pocket books, where official notes are kept. Please explain the use of pocket books, how and when the pocket books notes are made (or supposed to be made) and detail what information should be recorded in them. 2. Are records of preliminary interviews supposed to be detailed in pocket books3. Are the pocket book note entries recorded in full within ECMS case notes and are the respective notes within ECMS, allocated against a case reference identity? 4. Please explain why pocket book entries are not served during disclosure and why DVSA breach SAR applications by failing to provide pocket book data.5. Are separate pocket books used for individual investigations?6. After completion, how are the pocket books retained and where are they archived? 15/04/2021
IA/00317/21 Fully successful For each of the following periods:" 1 March 2020 to 28 February 2021" 1 March 2019 to 29 February 2020" 1 March 2018 to 28 February 2019" 1 March 2017 to 28 February 2018 How many MOT tests of cars were completed, where these recorded cars as having been driven less than less than 6,000 miles since the date of the previous MOT test? 16/04/2021
IA/00316/21 Fully successful The total number of driving tests (practical) currently booked in the UK. If possible I would also like to request the same statistic but from sometime this month in 2019. 19/04/2021
IA/00327/21 Fully successful How many theory tests for people in Scotland have expired from March 23 2020 to present. Could the DVSA also provide information on how many practical driving tests were undertaken in Scotland since March 23 2020. 19/04/2021
IA/00326/21 Fully successful Could you send me a link or particularly, the fail rate for IM 5 (emission) please? 20/04/2021
IA/00244/21 Fully successful Please could I request all correspondence (including notes of telephone conversations and meetings and including any attachments to emails or enclosures to letters) between the DFT and representatives from either Peugeot or Citroen regarding these recall notices?In an attempt to narrow the search, and if it is helpful, I would be happy to limit my request to documents created between 1 June 2019 - 1 June 2020, relating to any of the following recalls:Peugeot-Citroën references: JMKJPMGKWGUMCorresponding DVLA reference numbers:R/2019/330R/2019/352R/2019/353R/2019/329 23/04/2021
IA/00340/21 Fully successful How many cases have been reported to the DVSA regarding power steering failure due to the 3 retaining bolts attaching the EPAS motor to the steering rack starting from the 1st January 2011 up to the present day 30th March 2021. In Jaguar Land Rover vehicles namely the Land Rover Range Rover Evoque & the Land Rover Discovery Sport models. 23/04/2021
IA/00337/21 Fully successful 1) rationale behind only allowing car driving tests to be booked or changed 18 weeks into the future 2) expert advice the DVSA has received on only allowing car driving tests to be booked or changed 18 weeks into the future 3) the number of car driving tests currently booked for a date more than 18 weeks into the future (from the date this FOI request is responded to) 4) [if the answer to part 3 was greater than 0] the reasons for these car driving tests being booked more than 18 weeks into the future, as well as the method (telephone/online etc.) through which they were assigned to this date 28/04/2021
IA/00357/21 Fully successful The current numbers of Driving Examiners that are unable to deliver driving tests under the current conditions due to being unable to wear a face covering. 28/04/2021
IA/00348/21 Fully successful 1) Please advise what technologies (including version) you use for HR, Payroll, L&D, Finance, Procurement and Contact Centre. 2) Please advise if your HR, Payroll, L&D, Finance, Procurement and Contact Centre services are outsourced to third parties, and if so, when does the contract end? 29/04/2021
IA/00456/21 Fully successful The number of people that took a CBT in the last financial year 30/04/2021