Transparency data
DWP commercial pipeline at June 2023
Updated 8 June 2023
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| Reference number | Contract title | Contract description | Spend Category | Estimated procurement start date | Estimated NEW contract start dates | Estimated NEW contract length | Estimated NEW contract value | Planned procurement sourcing route | Business Area | Commercial Strategy | Existing Contract Name | Existing Contract Reference No | Contract needs to be in place by | Estimated Extension Option - Length | Estimated Extension Value £ | Framework/DPS ID | Framework/DPS Name | Framework/DPS lot |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ecm_4407 | Fraud & Error System Work Management | Software licenses, maintenance and support for the Counter Fraud Error Management System (CFEMS) | Digital | 01/06/2023 | 28/10/2023 | Not Known | £5,642,299 | CCS Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | Fraud & Error System Work Management - PegaSystems SW | ecm_4407 | 28/10/2023 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_8691 | BaNCS Software Maintenance & Support 2020-2023 | Provision of Standard Support Services and continued rights to use BaNCS software used in the Child Maintenance Group CMS2012 application. | Digital | Not Known | 01/12/2023 | Not Known | £3,398,453 | Not Known | DWP / Commercial Directorate | Re-procurement (Same Scope) | TCS BaNCS Software 2020-2023 | ecm_8691 | 01/12/2023 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_8726 | Application Performance Monitoring (APM ) Software | Provision of Services to underake performance of DWP's applications ensuring appropriate performance monitoring and necessary observability to ensure continuity of Application Services to end users. | Digital | 01/08/2023 | 31/12/2024 | 36 months (+1+1 year optional extensions) | £12,000,000 | CCS Framework | DWP / Commercial Directorate | Re-procurement (different scope) | Not Known | Not Known | 31/12/2024 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9027 | Oracle Session Boarder Controllers (SBCs) | Procurement of both hardware & software session border controllers to support the Next Generation Contact Centre Modernisation Programme project | Digital | 01/11/2023 | 01/04/2024 | 36 months +1+1 | Not Known | TePAS | DWP / Commercial Directorate | Re-procurement | Not Known | Not Known | Not Known | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9585 | Find a Job service | Provision of job search platform procured as Software as a Service, with an ongoing service support & build that includes consultancy/development service. | Digital | 01/07/2023 | 01/08/2025 | 36 month | £10,000,000 | CCS Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | Not Known | Not Known | 01/08/2023 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9682 | Unattended Software Licenses, Maintenance & Support | Provision of Robotic Process Automation Software Licenses and associated Maintenance & Support. The Software enables automation of processes which have historically been largely manual. The contract will deliver Unattended Robotic Process Automation software and processing capacity for DWP along with associated maintenance and support. The contract will enable to continuation of Unattended Automations within the Intelligent Automation Garage (IAG) and any future automations as prioritised by Service Transformation and Digital Group. | Digital | Not Known | 18/10/2023 | Not Known | £4,681,920 | Not Known | DWP / Commercial Directorate | Not Known | Unattended Software Licenses, Maintenance & Support | ecm_9682 | 18/10/2023 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9705 | DWP Digital Children - Application Development & Live Support | Provide application development and live service support services and outcomes for the DWP Digital Children & Families platform technology estate, primarily the Child Maintenance Scheme (CMS) 2012 System. Support the delivery of required regular releases of business change, transformation portfolio and provide live service support to ensure performance remains stable and optimised for service. | Digital | Not Known | 01/03/2024 | Not Known | £37,500,000 | Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | DWP Digital Children - Application Development & Live Support | ecm_9705 | 01/03/2024 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9790 | Strategic Video Channel Solution | Video is increasingly becoming the primary option when planning customer interactions, resulting in DWP requiring a single DWP-wide Video Channel. This servicev will transform the end-user experience and give DWP the ability to drive efficiency and enhanced business performance through the ease of use for the customer, including the compatibility with customer access devices. | Digital | Not Known | Not Known | Not Known | Not Known | Not Known | DWP / Commercial Directorate | Not Known | Not Known | Not Known | Not Known | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9852 | DWP Transformation User Researcher | DWP transformation requires monumental change across all aspects of the services we offer. We are reinventing our services as defined in the Strategic Application Reference Architecture, working in conjunction with new common business capabilities to design/develop user centric solutions that will meet the needs of DWP agents and our customers. | Digital | Not Known | 21/02/2024 | 24 months | £2,350,000 | Framework | DWP / Commercial Directorate | Further competition | User Researcher | ecm_9852 | 21/02/2024 | Not Known | Not Known | Not Known | DOS Framework 5 | Not Applicable |
| ecm_9901 | Specialist Commercial Services | To provide DWP Commercial Directorate (Digital) with strategic targeted resource to support in the delivery of some of the most complex and challenging commercial initiatives | Digital | Not Known | Not Known | Not Known | Not Known | Not Known | DWP / Commercial Directorate | Not Known | Specialist Commercial Services | ecm_9901 | Not Known | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10011 | VMWare (Enterprise Licence Agreement (ELA) Renewal | VMWare Software and Support Licence renewal (Enterprise Licence Agreement). The ELA consists of software to support Mobile Device Management (MDM) and Hybrid Cloud Services (HCS). Contracted via a Re-seller. | Digital | Not Known | 29/03/2024 | Not Known | £3,503,638 | Not Known | DWP / Commercial Directorate | Not Known | VMWare ELA Renewal 2022 | ecm_10011 | 29/03/2024 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10042 | Application Services for Customer Information System (CIS) | Application Services for Customer Information System (CIS) - The Application Services for Customer Information System (CIS) involves the monitoring, management and maintenance of the Orange network (also known as DWP AWS ADEP Dev environment) to ensure the functionality, availability and security that the DWP and IBM teams need for the Application Development (AD) and Application Maintenance (AM) services for CIS. | Digital | Not Known | 01/07/2024 | Not Known | £3,900,000 | Not Known | DWP / Commercial Directorate | Not Known | Application Services for Customer Information System (CIS) | ecm_10042 | 01/07/2024 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10061 | Conversational Platform (Natural Language Call Steering) | The Conversational Platform will allow customers to communicate with applications, websites and devices in everyday, human-like natural language via voice, text, touch or gesture input to support self-service and make the customer journey efficient and effective in the traditional contact centre environment. This solution will initially utilise the voice element of the conversational platform. | Digital | 01/06/2024 | 28/02/2025 | 2+1+1 years | Not Known | Not Known | DWP / Commercial Directorate | Not Known | Not Known | Not Known | Not Known | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10065 | Network Support Services | Outcome Based Services delivering a range of initiatives encompassing Network enhancements, implementation and transformation activities including cloud network migration. | Digital | Not Known | 01/04/2024 | 24 months | £5,100,000 | CCS Framework | DWP / Commercial Directorate | Re-procurement (different scope) | Network Support Services | ecm_10065 | 01/04/2024 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10095 | Mobiles Data and Minutes | Provision of Mobile Data and Minutes to DWP from 31st March 2022 - 30th March 2024 | Digital | Not Known | 01/04/2024 | Not known | £3,434,194 | Not Known | DWP / Commercial Directorate | Not Known | project_24236 - Mobiles Data and Minutes | ecm_10095 | 01/04/2024 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10330 | DWP's Departmental Change Portfolio | Project delivery expertise to call on within DWP allowing the capability to deliver change. | Digital | Not Known | Not Known | Not Known | Not Known | Not Known | DWP / Commercial Directorate | Not Known | Not Known | Not Known | Not Known | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10383 | DWP MI Finance Automation Programme, Dashboard Development | Respond to a surge in demand; and address growing backlogs across products, including a programme dedicated to the Buyer’s Finance Department, providing dashboard development across the following service areas: • Personal Independence Payment • Pension and Retirement Services • Debt Management • CFEMS • JSAPS, NGCCM and PDM • Additional or alternative service lines may be identified based on changing organisational priorities; the scope of Supplier Services will remain the same | Digital | Not Known | 01/01/2025 | Not Known | £4,615,532 | Not Known | DWP / Commercial Directorate | Not Known | Finance Automation Programme | ecm_10383 | 01/01/2025 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10386 | Provision of Resource for Working Age Benefit Services | Provision of Resource being used to enable the continued delivery of DWP's Transformation of Working Age Benefit Services | Digital | Not Known | 25/10/2024 | Not Known | £4,000,000 | Not Known | DWP / Commercial Directorate | Not Known | Provision of Resource for the Transformation of Working Age Benefit Services | ecm_10386 | 25/10/2024 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10510 | UC Resources for UC Programme and Move to Universal Credit (UC) | UC Resources for UC Programme and Move to UC x7 Java Developers x4 Dev Ops x2 User Research x2 Interaction Designers | Digital | Not Known | 17/10/2024 | Not Known | £4,900,000 | Not Known | DWP / Commercial Directorate | Not Known | UC Resources for UC Programme and Move to UC | ecm_10510 | 17/10/2024 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10698 | SCE Augmented Resources | Augmented resources to support the Shared Channels Experience including DIgital Document Management, Contact Centre Modernisation Programme & Identity & Trust | Digital | 01/04/2023 | 01/07/2023 | 12 months | £4,600,000 | CCS Framework | DWP / Commercial Directorate | Re-procurement (different scope) | SCE Augmented Resources | ecm_10698 | 02/12/2023 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10841 | Identity & Trust (ID&T) Resources Requirement | Provision of augmented resource (DevOps, Test Engineers, Software Engineers and Technical Solutions Architects) to work in DWP Digital's Identity & Trust Team | Digital | Not Known | Not Known | Not Known | Not Known | CCS Framework | DWP / Commercial Directorate | Not Known | Not Known | Not Known | Not Known | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10896 | Software Defined - Wide Area Network (SD-WAN) Licences and Support | This is a 2-year contract with CDW providing the required licences and support for the departments existing SD-WAN estate. The contract also has the provision within it, to enable DWP to purchase additional software licencing and hardware if required. | Digital | Not Known | 10/03/2025 | Not Known | £3,336,993 | Not Known | DWP / Commercial Directorate | Not Known | SD-WAN Licences and Support | ecm_10896 | 10/03/2025 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10960 | Digital Security, Architectural and Health Check Services WA&UC | Provision of Secure Architchture and Penetration Testing services for Working Age & Universal Credit. | Digital | 01/10/2024 | 01/05/2025 | 24 months | Not Known | CCS Framework | DWP / Commercial Directorate | Re-procurement (different scope) | Not Known | Not Known | 01/05/2025 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| project_23210 | Contact Centre Modernisation Programme (CCMP) | Replacement Contact Centre solution replacing the existing BT PSNCC managed service. | Digital | 04/07/2023 | 01/04/2024 | 60 | £153,000,000 | TBC | DWP / Commercial Directorate | Re-procurement (different scope) | PSN Contact Centre Services | ecm_2911 | 01/04/2025 | 0 | 0 | TBC | Network Services 3 | Lot 4 |
| project_24871 | Call Alerting, Analytics and Transcription (100% Call Transcription) | Technology solution to automate the transcription of customer and agent calls into readable format and provide alerting for key words or phrases used during the calls. | Digital | 01/07/2023 | 01/04/2024 | 36 | £8,000,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 01/10/2023 | 0 | 0 | RM6173 | Automation Marketplace DPS | N/A |
| project_24969 | Innovation Lab Partner 2022 | Procurement for a partnership to be the Innovation Lab’s lead innovation partner, with a hope to:? - seek better value for money? - validate that we are getting best-in-class support. ? - generate favourable PR? - create a more accessible contractual opportunity for smaller companies who we may want to work with. ? - assist in our technology scanning to bring new ideas to us. | Digital | 05/08/2022 | 01/06/2023 | 24 | £3,800,000 | Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | Innovation Lab Partner | ecm_8573 | 01/06/2023 | 0 | 0 | CCS Framework | RM6100 | Lot 1 |
| Project_25155 | DWP Secure Data Exchange (SDX) | Re-let of the existing Secure Data Exchange (SDX) service that provides direct connectivity into Hyper Scale Cloud and the departments tooling service. | Digital | 28/06/2023 | 31/12/2023 | 3-years | c£3,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | Equinix Racks and Cages | ecm_10052 | 01/12/2023 | 2 | £678,666 | TBC | TBC | TBC |
| project_25252 | Multi Functional Devices (MFD) Re-Procurement | This contract will replace the existing multi-function device (MFD) contract, covering local office print, scan and copy functionality. | Digital | 01/12/2023 | 01/05/2025 | 48 | £10,000,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 01/11/2025 | 24 | £2,000,000 | TBC | TBC | N/A |
| project_25266 | Oracle Technical Support Renewal 2024 | Oracle Technical Support Renewal 2024 - renewal of Oracle support contracts | Digital | 01/11/2023 | 05/04/2024 | 24 | £24,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | ecm_10299:ecm_10344 | Oracle Software Technical Support | 05/03/2024 | 0 | 0 | CCS Framework | Back Office Software (BOS) | N/A |
| project_25327 | Software One Stop Shop (VAR) Contract | Provision of a one stop shop contract for DWP software requirements | Digital | 01/07/2023 | 01/11/2023 | 36 | £18,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (different scope) | ecm_10364 | Software One Stop Shop (tactical VAR) | 09/12/2023 | 0 | 0 | CCS Framework | TePAS | Lot 3 |
| project_25393 | Secure Card Payment Service retender | A PCI Solution is to ensure that cardholder data is protected and secured when handled within DWP and to ensure compliance against PCI DSS and contribute to securing cardholder data for GDPR purposes. | Digital | 28/03/2023 | 01/11/2023 | 24 | £3,500,000 | project_21918 - Above OJEU Threshold - Open & Restricted Procedure with Early Engagement | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 01/11/2023 | 24 | £2,000,000 | N/A | FaTS | N/A |
| project_25504 | Hyperscale Public Cloud (Primary Provider) Procurement 2023 | Hyperscale Cloud Hosting for Amazon Web Service (AWS) based Products and applications This is a strategic procurement that supports the Hybrid Hosting Transformation Programme, and targets the provision of services and applications currently hosted on AWS. | Digital | 08/03/2023 | 01/12/2023 | 36 | £81,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | ecm_8681 | AWS CO OGVA Hyperscale Cloud Call-Off | 01/12/2023 | 24 | £44,000,000 | N/A | N/A | N/A |
| project_25505 | Additional Healthcare Capacity for the Department for Work and Pensions (DWP) | We require a Provider who can supply and manage Health Care Professionals (HCP) to DWP. The HCPs will be required to have appropriate qualifications and experience and are fully registered with the relevant regulatory body; be required to carry out assessments to establish entitlement to a range of government administered benefits as well as conducting health and disability assessments. DWP also requires a number of suitably qualified Auditors to undertake quality assurance activity on the externally contracted Personal Independence Payments (PIP) and Work Capability Assessments (WCA) services. Circa 50-80 FTEs are required across the roles. | Digital | 29/04/2023 | 11/12/2023 | 60 | £33,000,000 | project_21918 - Above OJEU Threshold - Open & Restricted Procedure with Early Engagement | DWP / Commercial Directorate | Re-procurement (Same Scope) | ecm_6293 | Provision of Additional Healthcare Capacity | 11/12/2023 | 24 | Not Known | N/A | N/A | N/A |
| project_25560 | Digital Workflow Service Platform (DWP Place) | This is a procurement exercise to re-tender the service platform that supports the existing DWP Place service to DWP Users. | Digital | 30/06/2023 | 01/12/2023 | 60 | £37,500,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 30/03/2024 | 12 | £7,200,000 | RM6194 | Back Office Software (BOS) | Lot 1 |
| project_25604 | On Premise Hosting (Network) Refresh | Refresh the network solution providing DWP connectivity within the Crown Data Centre, which is end of life. | Digital | 05/06/2023 | 25/09/2023 | 36 | £7,300,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 25/09/2023 | 0 | 0 | RM6808 | Technology Products and Associated Services | N/A |
| project_25680 | Informatica licensing support & maintenance | Informatica 1-year licensing support & maintenance: Delivering a range of data and analytics capabilities. Informatica has two significant uses within DWP. ? ?As a fraud matching service. The product is used constantly to monitor benefit and pension payments. It does this by matching data across different benefits and creating conflict reports. To provide data movement and processing which allows the answering of Parliamentary Queries. This allows national statistics and performance information to be provided which supports the constant stream of enquiries for data. | Digital | Ongoing | 01/07/2023 | 12 | £3,599,565 | TBC | DWP / Commercial Directorate | TBC | Informatica Subscription and Support | ecm_10293 | 01/07/2023 | Not Known | Not Known | TBC | TBC | TBC |
| project_25764 | Provision of Digital, Data and Technology (DDaT) Resources for DWP Engineering Practice | Overarching contract under the DSP Framework to provide DDaT roles to the Engineering Practice | Digital | 16/03/2023 | 01/08/2023 | 24 | £27,350,00 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 01/08/2023 | 6 | £4,558,333 | RM6263 | Digital Specialists and Programmes | LOT 2 |
| project_25766 | Provision of Digital, Data and Technology (DDaT) Resources for DWP User Centred Design Practice | Overarching contract under the DSP Framework to provide Provision of Digital, Data and Technology (DDaT) roles to the User Centred Design Practice | Digital | 16/03/2023 | 01/06/2023 | 24 | £7,672,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 01/06/2023 | 6 | £1,600,000 | RM6263 | Digital Specialists and Programmes | LOT 2 |
| Project_25783 | Device Support and Request Services | End user devices and peripherals: build and delivery of new or existing devices from stock, BAU moves, changes and decommissions, replacement of faulty devices and associated project services. | Digital | 01/06/2023 | 01/10/2023 | 24 | £24,000,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 31/12/2023 | 0 | 0 | HTE | N/A | N/A |
| project_25811 | Application Development and Maintenance Sercive | Replacement of the current application maintenance of critical national infrastructure applications | Digital | 03/07/2023 | 22/09/2023 | 60 | £25,000,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 22/09/2023 | 0 | 0 | RM6100 | Technology Services 3 | Lot 3d |
| project_25842 | Pension Transformation Programme Customer Account Management (PTP CAM) - Run & Maintain | Replacement of the current Pension Transformation Programme Customer Account Management (PTP CAM) application maintenance of critical national infrastructure applications | Digital | 01/10/2023 | 01/11/2028 | 60 | £1,500,000 | Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | PTP CAM Suite - PoC | ecm_10865 | Not Known | 24 | £6,000,000 | - | Technology Services 3 | Lot 3d |
| project_25854 | Curam Software Support Services | Curam Software Support Services: This is third-party support for legacy software for a range of CURAM products supporting business delivery for Personal Independence Payment (PIP) service. | Digital | 01/07/2023 | 01/01/2024 | TBC | £2,366,000 | Not Known | DWP / Commercial Directorate | TBC | Curam Software Support Services | ecm_8678 | on contract expiry (01/01/2024 or 01/01/2025) | Not Known | Not Known | TBC | TBC | TBC |
| project_25855 | IBM ELA (Software Subscription and other Support Services) | IBM Software Subscription and other Support Services: This is for software licensing, support and maintenance for large number of perpetual licences, including 30 products covering 85 individual applications . More than 20 DWP critical applications are underpinned by IBM technology. | Digital | 31/12/2024 | 31/12/2026 | TBC | £9,995,000 | Not Known | DWP / Commercial Directorate | Re-procurement (Same Scope) | IBM Enterprise License Agreement 2023 and 2024 | ecm_10789 | on contract expiry | 12 | £4,200,000 | TBC | TBC | TBC |
| project_25856 | Actian licensing support & maintenance | Actian 3 yr contract for licensing, support & maintenance: The primary user of the Actian licences (a proprietary product), is the Labour Market System (LMS) which supports key data processiing and storage activity for Job Centres. The products are also used for some other business areas in DWP for this purpose. | Digital | Not Known | 21/02/2024 | 38 | £13,180,000 | project_21918 - Above OJEU Threshold - Open & Restricted Procedure with Early Engagement | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | On contract expiry (21/02/2024, 21/02/2025 or 21/02/2026 | 12 | £4,444,000 | N/A | N/A | N/A |
| project_25993 | DevOps Capability Services | DSP Digital, Data and Technology (DDaT) DevOps team to replace existing G-Cloud contract. The DevOps team will delivery transformational services across Fraud, Error & Debt, upgrading existing platforms and migration away from legacy applications. | Digital | 01/01/2023 | 01/07/2023 | 24 | £5,300,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 01/07/2023 | 6 | £1,575,000 | RM6263 | DSP | Lot 2 |
| Project TBC | Debt Manager 11 | Disaggregation of previous contract to deliver ongoing upgrades, enhancemens and integration to the DWP Debt Manager platform | Digital | 01/03/2023 | 01/08/2023 | 24 | £3,000,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 31/08/2023 | 0 | 0 | RM6263 | DSP | Lot 1 |
| Project TBC | Compensation Recovery Service | Disaggregation of previous contract to deliver ongiong upgrades, enhancements & integration to the DWP Compensation Recovery Service | Digital | 01/03/2023 | 01/08/2023 | 24 | £3,000,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 31/08/2023 | 0 | 0 | RM6263 | DSP | Lot 1 |
| Project TBC | Address Validation Software Support Services 2022_23 | Address Validation Software Service, providing real time address and postcode validation to ensure that the contact data of DWP employees and civilians is collected and validated quickly and accurately | Digital | 01/06/2023 | 01/12/2023 | TBC | TBC | Not Known | DWP / Commercial Directorate | Not Known | Address Validation Software Support Services 2022_23 | ecm_10547 | 01/12/2023 | Not Applicable | Not Applicable | TBC | TBC | TBC |
| Project TBC | Virtualisation Software Renewal 2023 | Provision of virtualisation software licensing and support | Digital | 01/08/2023 | 29/03/2024 | TBC | TBC | Not Known | DWP / Commercial Directorate | Not Known | Not Applicable | Not Applicable | 29/03/2024 | Not Applicable | Not Applicable | TBC | TBC | TBC |
| ecm_5878 | Access to Work Mental Health Support Services 1 | MHSS is part of the AtW scheme and provides flexible and personalised support for customers experiencing mental health conditions and issues within the workplace. Customers are either away from work ill or are at risk of losing their employment due to a Mental Health condition. It is not a treatment programme, however it offers customers a holistic approach to condition management and coping strategies. | Employment Services | 01/11/2023 | 20/08/2024 | Not Known | Not Known | Not Known | DWP / Commercial Directorate | Not Known | Access to Work Mental Health Support Services 1 | ecm_5878 | 20/08/2024 | Not known | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_5879 | Access to Work Mental Health Support Services 2 | MHSS is part of the AtW scheme and provides flexible and personalised support for customers experiencing mental health conditions and issues within the workplace. Customers are either away from work ill or are at risk of losing their employment due to a Mental Health condition. It is not a treatment programme, however it offers customers a holistic approach to condition management and coping strategies. Key features include; Provision of work related support by a suitably qualified professional to help the customer maintain sustainable employment. The service to customers is split into 2 parts. The initial support for a period 6 months from the date of acceptance of the support plan, as specified by the Authority; following this a 3 month sustainment period. This is viewed as a light touch support period, during which the supplier can decide the extent of engagement, if any, with the customer. | Employment Services | 01/11/2023 | 20/08/2024 | Not Known | Not Known | Not Known | DWP / Commercial Directorate | Not Known | Access to Work Mental Health Support Services 2 | ecm_5879 | 20/08/2024 | Not known | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9851 | Estates Programme Management Services | The EPMS shall provide the Estates Programme Management function including the on-going development and management of a rolling five-year portfolio pipeline plan and budget, detailing all the anticipated, forecasted and planned projects the Authority is committed to and other projects as they arise. This will be in response to the Authority’s strategic portfolio plans, lease events and wider change programmes. This will include a full programme and budget management function, allocation of pipeline for Lifecycle works, relocations, refurbishments, minor and major projects | Estates & HR services | Not Known | 01/06/2025 | Not Known | £4,856,827 | Not Known | DWP / Commercial Directorate | Not Known | Estates Programme Management Services | ecm_9851 | 01/06/2025 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9923 | Estates Security Technical Advisor | DWP requires the Security Technical Advisor to provide advisory services in relation to the design and installation across the DWP Estate of security systems and equipment. | Estates & HR services | Not Known | 01/04/2026 | Not Known | £4,500,000 | Not Known | DWP / Commercial Directorate | Not Known | Estates Security Technical Advisor | ecm_9923 | 01/04/2026 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9988 | Gas Contract 2022 onwards | Gas Contract | Estates & HR services | Not Known | 01/04/2025 | Not Known | £39,000,000 | CCS Framework | DWP / Commercial Directorate | Not Known | Gas Contract 2022 onwards | ecm_9988 | 01/04/2025 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9990 | Electricity HH and NHH Contracts | Electricity Contract | Estates & HR services | Not Known | 01/04/2024 | Not Known | £62,000,000 | CCS Framework | DWP / Commercial Directorate | Not Known | Electricity HH and NHH Contracts | ecm_9990 | 01/04/2024 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10120 | Standard Office Furniture | The Supplier shall provide the Supply, Delivery and Installation of Standard Office Furniture including office desks and workstations, office seating, office storage, collaboration/break out furniture, reception furniture, restaurant furniture, chairs, lockers and office accessories. | Estates & HR services | Not Known | 01/05/2024 | Not Known | £9,000,000 | Not Known | DWP / Commercial Directorate | Not Known | Standard Office Furniture | ecm_10120 | 01/05/2024 | Not Applicable | Not Applicable | RM6119 | Furniture & Associated Serviced | Lot 1 |
| ecm_10238 | Specialist Furniture | The Specialist Furniture Supplier will be expected to work with Integrator and other Supply Chain members such as office fit-out Suppliers and project professionals to co-ordinate furniture installation. This includes Ergonomic Assessments. | Estates & HR services | Not Known | 01/06/2024 | Not Known | £8,000,000 | Not Known | DWP / Commercial Directorate | Not Known | Specialist Furniture | ecm_10238 | 01/06/2024 | Not Applicable | Not Applicable | RM6119 | Furniture & Associated Serviced | Lot 1 |
| ecm_10251 | Multi-Disciplinary Professional Services Supporting DWP LCW | The provision of design and technical support from Building Surveyors and/or Mechanical and Electrical Engineers dependant on the nature of each project, in addition to Principal Designer and Project Manager services to manage the building contactors undertaking the LCW and BAU projects. | Estates & HR services | Not Known | 01/04/2024 | Not Known | £7,047,408 | Not Known | DWP / Commercial Directorate | Not Known | Multi-Disciplinary Professional Services Supporting DWP LCW | ecm_10251 | 01/04/2024 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10881 | Water Contract for England sites 2023 | Provision of Water and Wastewater Services for England sites | Estates & HR services | 30/06/2024 | 01/02/2025 | 18 | £5,200,000 | CCS Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | Water Contract for England sites 2023 | ecm_10881 | 01/02/2025 | 0 | 0 | RM6178 | Water, Wastewater and Ancillary Services 2 | Not set |
| project_25198 | Workplace Service | To run a procurement exercise for replacement services of the existing key Workplace Services contracts which are due to expire in 2025 - Facilities Management, Life Safety Systems & Security Guarding Services. The Workplace Services provided through the affected contracts are critical to the safe and secure operation of the DWP estate, and therefore directly impact on the ability of DWP to deliver its services to the public. Continuation of these services is essential to avoid site closures and business disruption. The business need requires a commercial strategy that supports the strategic intent and aspirations of the DWP Estates function in its role of delivering suitable workplace solutions to DWP, specifically ensuring appropriate commercial arrangements are in place to complement the new Estates operating model | Estates & HR services | 16/11/2022 | 01/04/2025 | 120 | £3,400,000,000 | project_21918 - CCS Framework RM6232 Workplace Services | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 01/04/2025 | 36 (12+12+12, 24+12) | £1,000,000,000 | RM6232 | Facilities Management and Workplace Services, | Lot 1c & Lot 3c |
| project_25807 | Workplace Services Finance Support | Financial support for the Workplace Services Programme | Estates & HR services | 01/06/2023 | 01/09/2023 | 24 | £4,500,000 | Management Consultancy Framework 3 - Lot 6: Procurement and Supply Chain | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 01/09/2023 | 12 | £2,250,000 | RM6187 | Management Consultancy Framework 3 | Not set |
| project_25818 | Workplace Services Procurement Programme Support | Procurement support for the Workplace Services Programme | Estates & HR services | 30/05/2023 | 04/09/2023 | 24 | £9,900,000 | Management Consultancy Framework 3 - Lot 6: Procurement and Supply Chain | DWP / Commercial Directorate | Re-procurement (different scope) | Project Strata PMO Phase 2 | ecm_9697 | 20/11/2023 | 12+12 | £9,900,000 | RM6187 | Management Consultancy Framework 3 | Not set |
| ecm_10500 | Advanced Software Renewal for Enterprise Runtime Production | Advanced Software Renewal for Enterprise Runtime Production (SFCS, HBCS, JSAPS, DR Licence) | Major Change | Not Known | 01/04/2026 | Not Known | £6,460,222 | Not Known | DWP / Commercial Directorate | Not Known | Advanced Software Renewal for Enterprise Runtime Production | ecm_10500 | 01/04/2026 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10502 | Renewal of Advanced Software Licence S&M - Runtime | Renewal of Advanced Software Licence S&M - JSAPs, SFCS, WPCS, HBCS runtime | Major Change | Not Known | 01/01/2026 | Not Known | £6,674,254 | Not Known | DWP / Commercial Directorate | Not Known | Renewal of Advanced Software Licence S&M - Runtime | ecm_10502 | 01/01/2026 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| project_25264 | WCA and Specialist Benefit IT Service | IT Infrastructure to support the delivery of the supporting suite of functions that allow for our Health suppliers to conduct assessments for WCA and Specialist benefits. | Major Change | 04/12/2022 | 01/09/2024 | 54 | £52,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | ecm_2208 | AS IS Contract | 01/09/2024 | 24 | £24,000,000 | TBC | TBC | TBC |
| project_25457 | PIP CS Development Service? | The supplier will be expected to carry out development activity for new features, alongside application maintenance problem fix work for the Personal Independence Payment Computer System. ? | Major Change | 03/03/2023 | 01/07/2023 | 24 | £3,199,680 | Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | ecm_10149 | PIPCS Development Service | 01/07/2023 | 6 | £799,920 | RM1043.7 | Digital Outcomes & Specialists 5 | Lot 1: Digital Outcomes |
| project_25663 | EHIE SUBSIDY BETA | EHIE Financial Subsidy Project will be going into Beta phase | Major Change | 20/04/2023 | 08/08/2023 | 24 | £4,800,000 | Framework | DWP / Commercial Directorate | Re-procurement (different scope) | ecm_9849 | EHIE Subsidy | 16/06/2023 | 4.5 | £1,000,000 | N/A | N/A | N/A |
| ecm_9371 | Managed Print Service | Managed Print Services | Service Delivery Commercial | Not Known | 01/12/2024 | Not Known | £17,900,000 | Not Known | DWP / Commercial Directorate | Not Known | Managed Print Service | ecm_9371 | 01/12/2024 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9465 | Legal Services - Scotland | This contract is with Harper Macleod LLP to provide DWP with legal support and advice in relation to debt recovery services in Scotland. This contract replaces the current service also provided by Harper Macleod under a Call Off Contract from the Scottish Government Legal Services 2015 Framework which was placed with Harper Macleod LLP by the Office of the Advocate General. This to take up the option to extend beyond the end date of the current contract - 21 August 2021. This contract therefore replaces the current service through this mini - competition from the the Scottish Government Legal Services 2019 Framework for an initial two-year periods. | Service Delivery Commercial | 22/08/2023 | 22/08/2023 | 12 months | £1,000,000 | Contract Extension | DWP / Commercial Directorate | Extension via current contract | Legal Services - Scotland | ecm_9465 | 22/08/2023 | 12 Months | £1,000,000 | SP-18-010 | Legal services framework agreements 2019 to 2023 | LEGAL SERVICES- (LOT 2 – DEBT RECOVERY) |
| ecm_9889 | Printed Customer Communications | Printing of Customer Communications relating to benefit entitlement and internal reports, distributed to offices nationwide | Service Delivery Commercial | Not Known | 17/03/2025 | Not Known | £16,200,000 | Not Known | DWP / Commercial Directorate | Not Known | Printed Customer Communications | ecm_9889 | 17/03/2025 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9953 | DWP Courier Service | Internal Courier Service to securely transport DWP Internal mail items within the DWP courier network (including key third party suppliers) to support the customer journey. | Service Delivery Commercial | Not Known | 02/05/2025 | Not Known | £19,805,432 | Not Known | DWP / Commercial Directorate | Not Known | DWP Courier Service | ecm_9953 | 02/05/2025 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_9968 | Language Services (Interpretation & Translation) | A contract for the provision of spoken (foreign language) and non-spoken interpretation and translation services, and for the translation of foreign language customer documents. | Service Delivery Commercial | Not Known | 09/05/2025 | Not Known | £13,111,899 | Not Known | DWP / Commercial Directorate | Not Known | Language Services (Interpretation & Translation) | ecm_9968 | 09/05/2025 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10276 | 24904 Media Buying | Call-Off Contract for the provision of a range of DWP Media Buying Campaigns to buy media space across all media channels. It is a single supplier agreement which aggregates all media buying across government and some wider public sector organisations to leverage best value deals for media space regionally, nationally and internationally which covers all online and offline channels. | Service Delivery Commercial | Not Known | 21/06/2025 | Not Known | £45,000,000 | Not Known | DWP / Commercial Directorate | Not Known | 24904 Media Buying | ecm_10276 | 21/06/2025 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| ecm_10705 | DWP Disaster Emergency Payments Service (DEPS) | Disaster Emergency Payments Service is required to provide a contingency service in the event that DWP suffers a catastrophic event that means DWP are unable to prepare or issue BACS payment files, resulting in the inability of DWP to make customer benefit and pension payments. | Service Delivery Commercial | Not Known | 01/12/2025 | Not Known | £2,670,000 | Not Known | DWP / Commercial Directorate | Not Known | DWP Disaster Emergency Payments Service (DEPS) | ecm_10705 | 01/12/2025 | Not Applicable | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
| project_23308 | New Payment Exception Service (NPES) | This service will replace the current HMG Payment Exception Service which is a voucher based service used for customer how are unable to open and manage a bank account of any type including Post Office card account | Service Delivery Commercial | 03/01/2021 | 08/06/2021 | 24 | £9,017,000 | Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | N/A | N/A | 08/06/2023 | 12 | £6,015,000 | RM1557.12 | G-Cloud 12 | Lot 2-3 |
| project_25103 | Fleet Management Contract | The Provision of Vehicle Leasing and Fleet Management. For Private User Scheme Vehicles and Official Vehicle leases to DWP, and the provision of associated fleet management activities | Service Delivery Commercial | 23/09/2022 | 01/02/2023 | 50 | £7,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (Same Scope) | Fleet Management service | ecm_5814 | 01/02/2023 | 0 | 0 | RM 6096 | N/A | N/A |
| project_25690 | Inbound Mail Handling and Document Management | DWP are exploring the potential to aggregate 4 existing contracts into one single Inbound Mail Handling and Document Management contract. An aggregated approach has previously been explored with the market, with early indication validating this approach. This strategy was previously abandoned to allow Service Modernisation / DWP Digital time to explore the opportunities of service improvements ahead of tendering. The 4 independent contracts are detailed below. Pre-Sortation Agreement: This contract, with Royal Mail, is for the envelope level sortation of all of DWP's hard-copy inbound customer communication. This high-level envelope sortation facilitates the sortation at a Mail Opening Unit. Document and Data Management Services (DDMS): The DDMS contract is for the post opening, document sortation, scanning, indexing and digital ingestion of all DWPs written communication from citizens. Bring referred to during this procurement as the service element of Digital Mailroom. Licence Provision: The scanning devices used in the DDMS contract require Optical Character Recognition (OCR) software to automatically index items that are scannable and readable. This contract provides the required software. Off-Site Records Management (RM): The RM contract provides services for the storage, maintenance, retrieval and destruction of all DWP's hard-copy citizen records. Historically, this contract does not contain any scanning abilities, narrowing down the options for reducing the reliance on paper-records. | Service Delivery Commercial | 19/06/2023 | 19/02/2024 | 56 | £50,200,000 | project_21918 - Above OJEU Threshold - Open & Restricted Procedure with Early Engagement | DWP / Commercial Directorate | Re-procurement (different scope) | ecm_4441;ecm_10534;ecm_10848 | Document Management Service, Offsite Records Management | 19/02/2024 | 0 | 0 | N/A | N/A | N/A |