Transparency data
DWP commercial pipeline at January 2023
Updated 7 February 2023
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| Reference number | Contract title | Contract description | Spend Category | Estimated procurement start date | Estimated NEW contract start dates | Estimated NEW contract length | Estimated NEW contract value | Planned procurement sourcing route | Business Area | Commercial Strategy | Existing Contract Name | Existing Contract Reference No | Contract needs to be in place by | Estimated Extension Option - Length | Estimated Extension Value £ | Framework/DPS ID | Framework/DPS Name | Framework/DPS lot |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ecm_10038 | Intelligence Automation Support Requirements | Provision of digital support services for Children, Retirement & Counter Frauds Intelligence Automation Garage team. | Digital & Professional Services | Not Known | 01/04/2024 | Not Known | £4,045,427 | Framework | DWP / Commercial Directorate | New Requirement | IAG 2022 Support Requirements | ecm_10038 | 01/04/2024 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10042 | Application Services for Customer Information System (CIS) | Application Services for Customer Information System (CIS) | Digital & Professional Services | Not Known | 01/07/2024 | Not Known | £3,900,000 | Not Known | DWP / Commercial Directorate | Not Known | Application Services for Customer Information System (CIS) | ecm_10042 | 01/07/2024 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10094 | Architectural Outcomes | DWP Digital Corporate Service (DCS) requires Digital Architecture Services to provide technical expertise to deliver and maintain new and existing enterprise IT and back office services within DWP’s Cloud environment. Where appropriate this will include DWP services to support cross government programmes. | Digital & Professional Services | Not Known | 11/05/2023 | 12 months | £7,800,000 | CCS Framework | DWP / Commercial Directorate | Contract extension | Architectural Outcomes | ecm_10094 | 11/05/2023 | Not Known | Not Known | Not Known | G-Cloud 12 | Not Known |
| ecm_10137 | Working Age Projects | Provision of resources in support of improving the infrastructure on which Working Age Digital Services are delivered and transformation of Working Age Benefits Services which deliver Support to people requiring assistance to get back into work. | Digital & Professional Services | Not Known | 17/05/2022 | 12 months | £2,041,667 | Framework | DWP / Commercial Directorate | New Requirement | Working Age Projects | ecm_10137 | 17/05/2022 | Not Known | Not Known | Not Known | G Cloud | Not Known |
| ecm_10383 | Finance Automation Programme | Development activities for a programme dedicated DWP's Finance Department, providing dashboard development across the following service areas and systems: • Personal Independence Payment • Pension and Retirement Services • Debt Management • Counter Fraud & Error Management • Job Seekers Allowance Payment System • Additional or alternative service lines may be identified based on changing organisational priorities; the scope of Supplier Services will remain the same. | Digital & Professional Services | Not Known | 01/01/2025 | Not Known | £4,615,532 | Not Known | DWP / Commercial Directorate | Not Known | Finance Automation Programme | ecm_10383 | 01/01/2025 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10393 | Digital Cross Boundary Team Delivery and Analyst Services | Outcome based digital services in the form of Delivery Management and Business Analysis to support DWP's Digital Cross Boundary team's portfolio of programmes and projects | Digital & Professional Services | Not Known | 01/10/2024 | Not Known | £2,412,100 | Framework | DWP / Commercial Directorate | Not Known | CRCF - DCBT Delivery and Analyst Services | ecm_10393 | 01/10/2024 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10486 | Data Warehouse Remediation Programme Leadership (final phase) | The DataWarehouse Remediation Programme is near completion of the highly technical build phase; it is moving into the final phase of testing and business change including deploy, test and business adoption across the range of front end applications that support multiple business services. | Digital & Professional Services | Not Known | 01/08/2023 | Not Known | £2,305,455 | G-Cloud 13 | DWP / Commercial Directorate | Not Known | Data Warehouse Remediation Programme Leadership (final phase) | ecm_10486 | 01/08/2023 | Not Known | Not Known | Not Known | G-Cloud 13 | Not Known |
| ecm_10510 | Universal Credit (UC) Resources for UC Programme and Move to UC | UC Resources for UC Programme and Move to UC x7 Java Developers x4 Dev Ops x2 User Research x2 Interaction Designers | Digital & Professional Services | Not Known | 01/11/2022 | 24 | £4,900,000 | Framework | DWP / Commercial Directorate | N/A | UC Resources for UC Programme and Move to UC | ecm_10510 | 01/11/2022 | Not Known | Not Known | Not Known | Digital Specialists and Programmes | Not Known |
| ecm_4407 | Fraud & Error System Work Management - software | Software licenses maintenance and support for Fraud & Error System. | Digital & Professional Services | Not Known | 28/10/2023 | Not Known | Not Known | Not Known | DWP / Commercial Directorate | Not Known | Fraud & Error System Work Management - PegaSystems SW | ecm_4407 | 28/10/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_5578 | Public Sector Resourcing | Contract for the provision of Contingent Labour (Sourcing contractors and temporary workers) | Digital & Professional Services | Not Known | 18/01/2024 | Not Known | £500,000,000 | Not Known | DWP / Commercial Directorate | Not Known | Public Sector Resourcing | ecm_5578 | 18/01/2024 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_8545 | Data Warehouse Technology Refresh | Data Warehouse Technology Refresh - Upgrade of infrastructure contract. | Digital & Professional Services | Not Known | 31/10/2023 | Not Known | £2,197,661 | Not Known | DWP / Commercial Directorate | Not Known | Data Warehouse Tech Refresh October 20 | ecm_8545 | 31/10/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_8691 | TCS BaNCS Software 2020-2023 | Provision of Standard Support Services and continued rights to use TCS BaNCS software used in the Child Maintenance Group Child Maintenance Scheme 2012 application. | Digital & Professional Services | Not Known | 01/12/2023 | Not Known | £3,398,453 | Not Known | DWP / Commercial Directorate | Re-procurement (same scope) | TCS BaNCS Software 2020-2023 | ecm_8691 | 01/12/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_9585 | Find a Job Service | Find a Job is the Government’s free-to-use online jobs board connecting employers and their vacancies with people looking for work. This contract hosts, manages and mantains the service. | Digital & Professional Services | Not Known | 01/04/2023 | 12 months | £3,227,902 | Framework | DWP / Commercial Directorate | Contract extension | Find a Job Service | ecm_9585 | 01/04/2023 | Not Known | Not Known | Not Known | G Cloud | Not Known |
| ecm_9682 | Unattended Software Licenses, Maintenance & Support | The contract delivers Unattended Robotic Process Automation Capabilities for DWP along with associated maintenance and support. | Digital & Professional Services | Not Known | 18/10/2023 | Not Known | £4,681,920 | Not Known | DWP / Commercial Directorate | Not Known | Unattended Software Licenses, Maintenance & Support | ecm_9682 | 18/10/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_9705 | DWP Digital Children - Application Development & Live Support | Provide application development and live service support services and outcomes for the DWP Digital Children & Families platform technology estate, primarily the Child Maintenance Scheme (CMS) 2012 System. Support the delivery of required regular releases of business change, transformation portfolio and provide live service support to ensure performance remains stable and optimised for service. | Digital & Professional Services | Not Known | 01/03/2024 | Not Known | £37,500,000 | Framework | DWP / Commercial Directorate | Re-procurement (same scope) | DWP Digital Children - Application Development & Live Support | ecm_9705 | 01/03/2024 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_9852 | User Researcher | DWP transformation requires monumental change across all aspects of the services we offer. We are reinventing our services as defined in the Strategic Application Reference Architecture, working in conjunction with new common business capabilities to design/develop user centric solutions that will meet the needs of DWP agents and our customers. | Digital & Professional Services | Not Known | 21/02/2024 | 24 months | £2,350,000 | Framework | DWP / Commercial Directorate | Further competition | User Researcher | ecm_9852 | 21/02/2024 | Not Known | Not Known | Not Known | DOS Framework 5 | Not Known |
| ecm_9863 | Debt Product Design & Development Services | Debt Product Design & Development Digital Services resources. | Digital & Professional Services | Not Known | 01/04/2023 | Not Known | £3,000,000 | Framework | DWP / Commercial Directorate | Not Known | Debt Product Design & Development Services | ecm_9863 | 01/04/2023 | Not Known | Not Known | Not Known | DSP | Not Known |
| ecm_9901 | Specialist Commercial Services | Provision of Specialist Commercial services | Digital & Professional Services | Not Known | 26/01/2024 | 12 months | £7,500,000 | Framework | DWP / Commercial Directorate | reprocurement | Specialist Commercial Services | ecm_9901 | 26/01/2024 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_9949 | Strategic Product Development | DWP is committed to providing an efficient, accessible and secure service to its citizens and partner departments. As part of this commitment the Integrations Programme Development Unit are in the process of developing and enhancing several strategic products across our File Transfer, Events and API Exchange areas along with their supporting environments. The Integrations team would like to embark on a development, enhancement and migration programme of work across these product areas to allow us to improve the services, reduce our reliance on Heritage systems and provide an improved, performance, security and accessible offering to our consuming partners both internally within DWP and externally to other Government departments. | Digital & Professional Services | Not Known | 01/04/2023 | Not Known | £4,254,208 | Not Known | DWP / Commercial Directorate | Not Known | Strategic Product Development | ecm_9949 | 01/04/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10011 | VMWare ELA Renewal 2022 | VMWare Software and Support Licence renewal (ELA). ELA consists of software to support Mobile Device Management (MDM) and Hybrid Cloud Services (HCS). Contracted via a Re-seller. | Digital & Security | Not Known | 29/03/2024 | Not Known | £3,503,638 | Not Known | DWP / Commercial Directorate | Not Known | VMWare ELA Renewal 2022 | ecm_10011 | 29/03/2024 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10065 | Network Support Services | Outcome Based Services delivering a range of initiatives encompassing Network enhancements, implementation and transformation activities including cloud network migration. | Digital & Security | Not Known | 01/04/2024 | 24 months | £5,100,000 | CCS Framework | DWP / Commercial Directorate | Re-procurement different scope. | Network Support Services | ecm_10065 | 01/04/2024 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10095 | Mobiles Data and Minutes | Provision of Mobile Data and Minutes to DWP from 31st March 2022 - 30th March 2023. | Digital & Security | Not Known | 01/04/2024 | Not Known | £3,434,194 | Not Known | DWP / Commercial Directorate | Not Known | project_24236 - Mobiles Data and Minutes | ecm_10095 | 01/04/2024 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10547 | Address Validation Software Support Services 2022_23 | Address Validation Software Service, providing real time address and postcode validation to ensure that the contact data of DWP employees and civilians is collected and validated quickly and accurately | Digital & Security | Not Known | 01/12/2023 | Not Known | £2,160,000 | Not Known | DWP / Commercial Directorate | Not Known | Address Validation Software Support Services 2022_23 | ecm_10547 | 01/12/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10698 | SCE Augmented Resources | Augmented resources to support the Shared Channels Experience projects | Digital & Security | Not Known | 02/12/2023 | Not Known | £2,248,840 | CCS Framework | DWP / Commercial Directorate | Re-procurement (different scope) | SCE Augmented Resources | ecm_10698 | 02/12/2023 | Not Known | Not Known | Not Known | DSP | Not Known |
| ecm_7990 | ITSM Tooling - Technology Services | This is the departments IT Service Management (ITSM) tooling - Service Now licencing. Supports all DWP users via DWP Place with User Support Services (incident management and resolution),HR functions and Security features. | Digital & Security | Not Known | 30/03/2024 | 60 | £45,000,000 | CCS Framework | DWP / Commercial Directorate | Re-procurement different scope | ITSM Tooling - Technology Services | ecm_7990 | 30/03/2024 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_7193 | Digital Debt Service Project | Transformation of the DWP Debt Management operation by replacing the functionality provided by the existing Debt Management System (DM) and enabling the introduction of improved functionality automation. | Digital & Security | Not set | 27/06/2025 | Not Known | Not Known | Not Known | Not set | Re-procurement (same scope) | Not set | ecm_7193 | 27/06/2025 | Not set | Not set | Not set | Not Known | Not set |
| ecm_9796 | DevOps Delivery & Capability Service | Digital services to support DevOps Delivery and Capability Development within DWP Fraud, Error and Debt | Digital & Security | Not set | 01/04/2023 | 12-24 months | £4m | DSP | Not set | New Requirement | Not set | ecm_9796 | 31/03/3023 | Not set | Not set | Not set | DSP | Not set |
| ecm_9790 | DWP Strategic Video Channel Solutions Software as a Service | Agent to Customer Video Channel solution for DWP business groups. | Digital & Security | Not set | 01/12/2024 | 24 Months | £3,949,252 | CCS Framework | Not set | Undecided | Not set | ecm_9790 | 01/12/2024 | Not set | Not set | Not set | Undecided | Not set |
| project_24871 | Call Analytics and Transcription Services | Technology solution to automate the transcription of customer and agent calls into readable format and provide alerting for key words or phrases used during the calls. | Digital & Security | 22/06/2022 | 01/03/2024 | 36 | £8,000,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 01/03/2024 | Not Known | Not Known | Not Known | Automation Marketplace | Not Known |
| project_24969 | Innovation Lab Partner 2022 | Procurement for a partnership to be the Innovation Lab’s lead innovation partner, with a hope to:? - seek better value for money? - validate that we are getting best-in-class support. ? - generate favourable PR? - create a more accessible contractual opportunity for smaller companies who we may want to work with. ? - assist in our technology scanning to bring new ideas to us. | Digital & Security | 05/08/2022 | 06/02/2023 | 24 | £4,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (same scope) | Innovation Lab Partner | ecm_8573 | 06/02/2023 | Not Known | Not Known | Not Known | Technology Services Framework | Not Known |
| project_25062 | DWP's 2nd Hyperscale Cloud Hosting Service | Strategic agreement for DWP's 2nd Hyperscale Cloud Hosting service (Previously Microsoft Azure). | Digital & Security | 01/06/2022 | 01/04/2023 | 36 Months | £22,000,000 | Framework | DWP / Commercial Directorate | Reprocurement - same scope | Not Applicable | ecm_8074 | 01/04/2023 | Not Known | Not Known | Not Known | G-Cloud 13 | Not Known |
| project_25149 | DWP Notifications Service | The DWP Notifications services provides text messaging to DWP customers and is a vital notification service as it allows customers to check payment dates and also encompasses two-factor authentication. | Digital & Security | 07/09/2022 | 01/06/2023 | 36 | £30,000,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 01/06/2023 | Not Known | Not Known | Not Known | Network Services 3 | Not Known |
| project_25252 | MFD Re-Procurement 2023 | This is the activity to re-procure the MFD (multi-function devices which provide office print, scan and copy functionality) requirement post Oct 2023 | Digital & Security | 02/09/2022 | 01/11/2023 | 24-36 | £10,000,000 | Framework | DWP / Commercial Directorate | Re-procurement different scope. | Not Applicable | ecm_5886 | 01/11/2023 | 24 | £2,000,000 | RM6174 | Not Known | MFD |
| project_25266 | Oracle Technical Support Renewal 2024 | Oracle Technical Support Renewal 2024 - renewal of main contracts (CSI 20742907/3711234) and opportunity to co-term other Oracle contracts | Digital & Security | 15/12/2022 | 06/04/2024 | 24 | £24,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (same scope) | Oracle Technical Support | ecm_10299: ecm_10344 | 28/02/2024 | Not Known | Not Known | Not Known | BOS Framework | Not Known |
| project_25292 | Application Performance Monitoring (APM) | The Application Performance Monitoring solution should contain the following attributes : Application Performance Monitoring Artificial Intelligence/Machine Learning algorithms in use Real User Monitoring Synthetic Monitoring Alignment to Open Telemetry and Observability standards Out of the box integration with ServiceNow Tight Integration of above to provide full stack visibility | Digital & Security | 21/09/2022 | 31/12/2023 | 36 | £8,500,500 | CCS Framework | DWP / Commercial Directorate | Re-procurement Same Scope | Not Applicable | ecm_8726 | 31/12/2023 | 24 | £4,250,000 | RM6068 | Not Known | Not Known |
| project_25327 | Software One Stop Shop (VAR) Contract 2024 renewal | Provision of a one stop shop contract for DWP software requirements | Digital & Security | 09/01/2023 | 01/06/2024 | 60 | £50,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (different scope) | Software One Stop Shop | ecm_10364 | 01/04/2024 | Not Known | Not Known | CCS Framework | TePAS | Not Known |
| project_25338 | Identity&Trust Augmented Resource | 8 resources for augmented resource in Identity&Trust, including testers and work on Customer Data Access Management. | Digital & Security | 06/12/2022 | 26/01/2023 | 24 | £3,536,006.40 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 23/01/2023 | 24 | £0 | RM6263 | Digital Specialists and Programmes | Lot 2 |
| project_25393 | Secure Card Payment Service | A PCI Solution is to ensure that cardholder data is protected and secured when handled within DWP and to ensure compliance against PCI DSS and contribute to securing cardholder data for GDPR purposes. | Digital & Security | 10/11/2022 | 01/11/2023 | 24 | £3,500,000 | FaTS | DWP / Commercial Directorate | Re-procurement different scope | Not Applicable | ecm__10012 | 01/03/2024 | 24 | £2,000,000 | Not Known | FaTS | Not Known |
| project_25451 | DWP Digital Workplace Service Platform | DWP currently use Service Now as their service management solution, this exercise is required to re-contract this requirement at the end of the current Service Now contract in March 2024; the requirement will be to provide a software based solution to support service management and other workflows. | Digital & Security | 27/02/2023 | 30/03/2024 | 60 | £45,000,000 | Framework | DWP / Commercial Directorate | Re-procurement different scope. | Not Applicable | Not Applicable | 30/03/2024 | 24 | £10,000,000 | RM6068 | TEPAS | Not Known |
| project_25465 | OPH Refresh, Adaptive Security remediation and support for CIA delivery | This requirement will be to provide expertise to deliver activities which will support DWP in achieving outcomes around its network services for its on-premise hosting (OPH) environment, its security remediation activities and central internet access (CIA). | Digital & Security | 03/01/2023 | 31/01/2023 | 24 | £4,000,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 31/01/2023 | Not set | Not set | Not set | Not set | Not set |
| project_25504 | Hyperscale Public Cloud (Primary Provider) Procurement 2023 | Hyperscale Cloud Hosting for AWS based Products and applications (current contract expires Nov 23) This is a strategic procurement that supports the Hybrid Hosting Transformation Programme, and targets the provision of services and applications currently hosted on AWS. | Digital & Security | 12/12/2022 | 01/12/2023 | 36 months | £73,000,000 | Framework | DWP / Commercial Directorate | Reprocurement - same scope | Not Applicable | ecm_8681 | 01/12/2023 | 24 | £44,000,000 | Not Known | TBC | Not Known |
| project_25516 | Actian licensing support & maintenance | Actian 3 yr contract for licensing, support & maintenance | Digital & Security | 30/06/2023 | 22/02/2024 | 38 | £13,180,000 | project_21918 - Above OJEU Threshold - Open & Restricted Procedure with Early Engagement | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 16/12/2020 | 12 | £4,444,000 | Not Known | Not Known | Not Known |
| project_25348 | Synergy Digital Specialist Support | Digital Specialists to support Synergy programme | Digital & Professional Services | 20/01/2023 | 09/01/2023 | 12 | 4,500,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 09/01/2023 | Not Known | Not Known | RM6263 | Digital Specialists and Programmes | Lot 2 |
| project_25405 | DWP Synergy Programme - Business Case Support Partner | Looking to appoint business case support partner for the design and validation phase of the Synergy Programme. | Digital & Professional Services | 30/12/2022 | 20/02/2023 | 14 months | £2,920,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 20/02/2023 | Not Known | Not Known | RM6187 | MCF3 | Lot2 |
| project_25407 | DWP Synergy Programme Intelligent Client Function Design Partner | Looking to appoint Intelligent Client Function Design Partner in Organisational Design, the Synergy ICF to work with the four customer departments and stakeholders to ensure the delivery of best in class. | Digital & Professional Services | 18/02/2023 | 20/02/2023 | 12 months | £2,180,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 20/02/2023 | Not Known | Not Known | RM6187 | MCF3 | Lot 3 |
| project_25409 | DWP Synergy Business change partner | The Business Change Partner will consult, advise, and support the Synergy programme Business Change team, with thought leadership in best practice Change methodologies. | Digital & Professional Services | 19/02/2023 | 20/02/2023 | 14 months | £2,540,000 | Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 20/02/2023 | Not Known | Not Known | RM6187 | MCF3 | Lot 3 |
| project_25430 | Universal Credit (UC) User Centred Design Support Resource | The Contracting Authority are seeking to put in place a 24-month Contract that provides the provision of the following resources in support of UC Design activities: User Researchers Business Analysts | Digital & Professional Services | 21/11/2022 | 01/02/2023 | 24 | £2,600,000 | DSP Framework | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 01/02/2023 | 6 | £650,000 | RM6263 | Digital Specialists and Programmes | Lot 2 |
| project_25446 | Management Consultancy Framework for the Department for Work and Pensions (DWP) | Management Consultancy Framework for the Department for Work and Pensions (DWP) | Digital & Professional Services | 11/04/2023 | 31/05/2023 | 24 | £18,000,000 | project_21918 - Above OJEU Threshold - Open & Restricted Procedure with Early Engagement | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 31/05/2023 | 12 | £9,000,000 | Not Known | Not Known | Not Known |
| project_25505 | Additional Healthcare Capacity for the Department for Work and Pensions (DWP) | We require a Provider who can supply and manage Health Care Professionals (HCP) to DWP. The HCPs will be required to have appropriate qualifications and experience and are fully registered with the relevant regulatory body; be required to carry out assessments to establish entitlement to a range of government administered benefits as well as conducting health and disability assessments. DWP also requires a number of suitably qualified Auditors to undertake quality assurance activity on the externally contracted Personal Independence Payments (PIP) and Work Capability Assessments (WCA) services. Circa 50-80 FTEs are required across the roles. | Digital & Professional Services | 29/04/2023 | 02/10/2023 | 62 | £25,000,000 | project_21918 - Above OJEU Threshold - Open & Restricted Procedure with Early Engagement | DWP / Commercial Directorate | Re-procurement (same scope) | Provision of Additional Healthcare Capacity | ecm_6293 | 02/10/2023 | 24 | - | Not Known | Not Known | Not Known |
| project_25065 | Mid-Life MOT - Private Secor Pilots | Trial for provision to increase and improve individuals’ understanding of their finance, health, and careers the Mid-Life MOT aims to support employers to promote health, wealth, and skills for their employees with a view to planning for their life after work. | Employment Services | 22/07/2022 | 03/04/2023 | 25 | £5,500,000 | project_21918 - Above OJEU Threshold - Open & Restricted Procedure with Early Engagement | DWP / Commercial Directorate | New Requirement | Not Applicable | Not Applicable | 03/04/2023 | Not Known | Not Known | Not Known | Dynamic Purchasing System for Employment and Health Related Test and Learn Provision | Not Known |
| ecm_10120 | Standard Office Furniture | The Supplier shall provide the Supply, Delivery and Installation of Standard Office Furniture including office desks and workstations, office seating, office storage, collaboration/break out furniture, reception furniture, restaurant furniture, chairs, lockers and office accessories. | Estates & HR services | 01/11/2023 | 01/05/2024 | 2 Years | £9,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (different scope) | Standard Office Furniture | ecm_10120 | 01/05/2024 | 2 | £9,000,000.00 | RM6119 | Furniture and associated services | LOT 1 |
| ecm_10238 | Specialist Furniture | The Specialist Furniture Supplier will be expected to work with Integrator and other Supply Chain members such as office fit-out Suppliers and project professionals to co-ordinate furniture installation. This includes Ergonomic Assessments. | Estates & HR services | 01/12/2023 | 01/06/2024 | 2 Years | £8,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (different scope) | Specialist Furniture | ecm_10238 | 01/06/2024 | 2 | £8,000,000.00 | RM6119 | Furniture and associated services | LOT 1 |
| ecm_9851 | Estates Programme Management Services | The EPMS shall provide the Estates Programme Management function including the on-going development and management of a rolling five-year portfolio pipeline plan and budget, detailing all the anticipated, forecasted and planned projects the Authority is committed to and other projects as they arise. This will be in response to the Authority’s strategic portfolio plans, lease events and wider change programmes. This will include a full programme and budget management function, allocation of pipeline for Lifecycle works, relocations, refurbishments, minor and major projects | Estates & HR services | still being considered | 01/06/2025 | to be decided | £4,856,827 | to be decided | DWP / Commercial Directorate | Re-Procurement | Estates Programme Management Services | ecm_9851 | 01/06/2025 | To be determined | To be determined | To be determined | To be determined | To be determined |
| project_25112 | Professional Services for Work place transformation | Professional Services for Work Place transformation | Estates & HR services | 27/06/2022 | 01/07/2022 | 26 months | £4,785,845 | Framework | DWP / Commercial Directorate | Re-procurement | Not Applicable | Not Applicable | 01/07/2022 | 6 | £0 | To be determined | SCAPE | To be determined |
| project_25198 | Workplace Service | To run a procurement exercise for replacement services of the existing key Workplace Services contracts which are due to expire in 2024. The Workplace Services provided through the affected contracts are critical to the safe and secure operation of the DWP estate, and therefore directly impact on the ability of DWP to deliver its services to the public. Continuation of these services is essential to avoid site closures and business disruption. The business need requires a commercial strategy that supports the strategic intent and aspirations of the DWP Estates function in its role of delivering suitable workplace solutions to DWP, specifically ensuring appropriate commercial arrangements are in place to complement the new Estates operating model | Estates & HR services | 16/11/2022 | 01/04/2025 | 84 Months | £1,750,000,000 | project_21918 - Above OJEU Threshold - Open & Restricted Procedure with Early Engagement | DWP / Commercial Directorate | Re-procurement (different scope) | Not Applicable | Not Applicable | 01/04/2025 | 2+1 | £0 | RM6232, RM6257 | Facilities Management and Workplace Services, Security - Physical, Technical and Support Services | To be determined |
| project_25368 | DWP Commercial Vehicle – DWP Fit Out, Refurbishment, Minor Works, Capex Projects and Life Cycle Works 2023 | DWP Commercial Vehicle – fit-out, refurbishment, LCW and Capex 2022 – 24 (TR2). | Estates & HR services | 14/12/2022 | 01/04/2023 | 20 months | £360,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (different scope) | Provision of Vehicle Conversion services | ecm_9799 | 01/04/2023 | Not Known | Not Known | RM6088 | Construction works and Associated Services | Lot 1.11-1.1.4: Lot 2.1-2.4 |
| to be confirmed | WPS PMO & SME | Project Management Office and Subject Matter Experts to support Workplace Services Programme | Estates & HR services | still being considered | 21/11/2023 | 24 months | £15,000,000 | to be decided | DWP / Commercial Directorate | Re-procurement (different scope) | Project Strata PMO Phase 2 | ecm_9697 | 21/11/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10173 | Access to Work Agile Transformation/Development | This is a Service contract, where the supplier and it’s subcontractors personnel will be using DWP kit to deliver agile transformation/development services. To transform the current end to end Access to Work service to ensure it is as digital, accessible, usable and efficient as possible. | Major Change | Not Known | 01/07/2023 | Not Known | 3,772,533 | Framework | DWP / Commercial Directorate | Not Known | Access to Work Agile Transformation/Development | ecm_10173 | 01/07/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10176 | Live Service Agile Transformation/Development | This is for a Service (resource driven) contract, whereby Capgemini will be using DWP kit to deliver agile transformation/development services to transform the current end to end Access to Work service to ensure it is as digital, accessible, usable and efficient as possible. | Major Change | Not Known | 13/06/2023 | Not Known | £2,004,288 | Framework | DWP / Commercial Directorate | Not Known | Live Service Agile Transformation/Development | ecm_10176 | 13/06/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| project_25121 | Health Transformation Agile Digital Services | DWP are transforming the way in which citizens experience our services and ensure they get the support they need. Our objective is to transform the digital journey for citizens with a disability or health condition through a transformation programme. We will be providing clear information, linking many new and existing systems to allow more consistent and responsive provision of services over the web to provide better claimant outcomes. By transforming our services, we aim to provide simple, responsive services and make timely, accurate and understandable decisions that help people get the right support for them. | Major Change | 02/11/2022 | 03/04/2023 | 48 | £40,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (different scope) | HTP Agile Digital Services | ecm_10130 | 03/04/2023 | 12 | £10,000,000 | RM6263 | DSP | Lot 1 |
| project_25457 | PIP CS Development Service? | The supplier will be expected to carry out development activity for new features, alongside application maintenance problem fix work for the Personal Independence Payment Computer System. ? | Major Change | 08/12/2022 | 01/07/2023 | 24 | £3,500,000 | Framework | DWP / Commercial Directorate | Re-procurement (same scope) | PIPCS Development Service | ecm_10149 | 01/07/2023 | 6 | £875,000 | RM1043.7 | DOS 5 | Lot 1: Digital Outcomes |
| ecm_10069 | Postal Services - General Business Mail | The General Business Mail Service provides a postal channel solution to communicate with domestic customers within the UK through the collection and also outbound and inbound delivery of printed customer notifications. The service is provided by Royal Mail who are the national provider for 1st and 2nd class mail. However, DWP does not have a formal contract with Royal Mail, it is a business relationship whereby DWP utilises Royal Mail’s Business Services (via Online Business Accounts (OBA’s)) but they are not underpinned by DWP terms and conditions. In addition, there are several bespoke services delivered by Royal Mail that are not covered by the general terms and conditions but underpinned by Bespoke Agreements. • Undeliverable Mail Agreement • Do Not Re-Direct Agreement • Caxton House Mail Opening and Screening Agreement • Wolverhampton Bespoke Service Agreement • Re-Direction Data Agreement | Service Delivery Commercial | Not Known | 01/04/2025 | Not Known | £52,000,000 | Not Known | DWP / Commercial Directorate | Not Known | Postal Services - General Business Mail | ecm_10069 | 01/04/2025 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10276 | 24904 Media Buying | Call-Off Contract for the provision of a range of DWP Media Buying Campaigns to buy media space across all media channels. It is a single supplier agreement which aggregates all media buying across government and some wider public sector organisations to leverage best value deals for media space regionally, nationally and internationally which covers all online and offline channels. | Service Delivery Commercial | Not Known | 21/06/2025 | Not Known | £45,000,000 | Not Known | DWP / Commercial Directorate | Not Known | 24904 Media Buying | ecm_10276 | 21/06/2025 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_10534 | Off-Site Records Management Services | The Off-Site Records Management Service Contract is for the provision of services relating to hard copy records storage of all the Department’s customer, corporate and HR paper records. The supplier shall be responsible for providing the facility used for the storage of all items. The primary service elements are intake, maintenance, storage, retrieval, and destruction of records at the request of the Department for Work and Pensions. | Service Delivery Commercial | Not Known | 01/11/2025 | Not Known | £5,856,861 | Not Known | DWP / Commercial Directorate | Not Known | Off-Site Records Management Services | ecm_10534 | 01/11/2025 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_7342 | Family Resources Survey 2019 - 2023 | To capture a representative sample of the UK household population and to ensure data is relevant, high quality and timely. The Provider will ensure this by utilising technical expertise to design and manage the FRS according to international best practice. | Service Delivery Commercial | Not Known | 01/09/2023 | Not Known | £22,200,000 | Not Known | DWP / Commercial Directorate | Not Known | Family Resources Survey 2019 - 2023 | ecm_7342 | 01/09/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_8929 | New Payment Exception Service NPES | Payment Exception Service for customers who are unable to use a transactional bank account. | Service Delivery Commercial | Not Known | 08/06/2023 | Not Known | £9,017,000 | Not Known | DWP / Commercial Directorate | Not Known | New Payment Exception Service NPES | ecm_8929 | 08/06/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_8948 | Office Supplies and Electronic Office Supplies | Provision of Office Stationery and Electronic Office Supplies to DWP | Service Delivery Commercial | Not Known | 01/11/2023 | Not Known | £4,305,011 | Not Known | DWP / Commercial Directorate | Not Known | Office Supplies and Electronic Office Supplies | ecm_8948 | 01/11/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_9371 | Managed Print Service | Managed Print Services | Service Delivery Commercial | Not Known | 01/12/2024 | Not Known | £17,900,000 | Not Known | DWP / Commercial Directorate | Not Known | Managed Print Service | ecm_9371 | 01/12/2024 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_9465 | Legal Services - Scotland | This contract is with Harper Macleod LLP to provide DWP with legal support and advice in relation to debt recovery services in Scotland. This contract replaces the current service also provided by Harper Macleod under a Call Off Contract from the Scottish Government Legal Services 2015 Framework which was placed with Harper Macleod LLP by the Office of the Advocate General. This to take up the option to extend beyond the end date of the current contract - 21 August 2021. This contract therefore replaces the current service through this mini - competition from the the Scottish Government Legal Services 2019 Framework for an initial two-year periods. | Service Delivery Commercial | Not Known | 22/08/2023 | Not Known | £3,061,097 | Not Known | DWP / Commercial Directorate | Not Known | Legal Services - Scotland | ecm_9465 | 22/08/2023 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_9953 | DWP Courier Service | Internal Courier Service to securely transport DWP Internal mail items within the DWP courier network (including key third party suppliers) to support the customer journey. | Service Delivery Commercial | Not Known | 02/05/2025 | Not Known | £19,805,432 | Not Known | DWP / Commercial Directorate | Not Known | DWP Courier Service | ecm_9953 | 02/05/2025 | Not Known | Not Known | Not Known | Not Known | Not Known |
| ecm_9968 | Language Services (Interpretation & Translation) | A contract for the provision of spoken (foreign language) and non-spoken interpretation and translation services, and for the translation of foreign language customer documents. | Service Delivery Commercial | Not Known | 09/05/2025 | Not Known | £13,111,899 | Not Known | DWP / Commercial Directorate | Not Known | Language Services (Interpretation & Translation) | ecm_9968 | 09/05/2025 | Not Known | Not Known | Not Known | Not Known | Not Known |
| project_24578 | DWP Managed Debt Collections | Provision of a Managed Debt Collections service to DWP, through a single Managed Service Provider and approved Debt Collection Agencies. | Service Delivery Commercial | 25/08/2022 | 24/03/2023 | 24 | £9,999,999 | Framework | DWP / Commercial Directorate | Re-procurement (different scope) | DWP Call off from Debt Market Integrator (DMI) Framework | ecm_3472 | 21/09/2022 | 44 months | £9,999,999.00 | RM6226 | Debt Resolution Service | Lot 1 - Managed Collections |
| project_25103 | Fleet Management Contract | The Provision of Vehicle Leasing and Fleet Management. For Private User Scheme Vehicles and Official Vehicle leases to DWP, and the provision of associated fleet management activities | Service Delivery Commercial | 23/09/2022 | 01/02/2023 | 50 | £7,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (same scope) | The provision of Vehicle Lease and Fleet Management services | ecm_5814 | 01/02/2023 | Not Known | Not Known | RM6096 | Not Known | Not Known |
| project_25300 | Provision of Fleet Vehicles 2023 | The service encompasses all aspects of vehicle management including but not limited to vehicle leases, maintenance, repairs, help desk facilities and accident management of fleet and hire cars. | Service Delivery Commercial | 30/10/2022 | 01/03/2023 | 48 | £3,000,000 | Framework | DWP / Commercial Directorate | Re-procurement (same scope) | The Provision of Vehicle Leasing and Fleet Management | ecm_5814 | 01/03/2023 | 12 | £750,000 | RM6090 | Vehicle Lease, Fleet Management & Flexible Rental | Lot 1 |