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Claimant Details	Provider Details	
Title and Name: 	     	Provider  Name:	     	
Address:	     	Office Address:	     	
Postcode:	     	Postcode	     	
	Telephone: 	     	
	Date:	     	

Universal Credit  Claimant - Mandatory Employment Notification

Dear      

You must apply for this job
I am writing to inform you of a job vacancy which you are required to apply for. 

The Job vacancy:

Job Title:	     	
Job reference number (if available):	     	
Employer Name:	     	
Employer Address:
	     

Employer Phone Number:	     	
Hours (if available):	     	
Salary/ Wage (if available):	     	
Employment Duties (if available):	     	
Permanent/ Temporary vacancy:	     	

What you must do 
What you must do is explained below:

You must apply for the detailed job and must: 
Method of application e.g. submit CV, online application etc. 	     	
You must undertake the above action by (date): 	      	
You need to provide evidence to show you have applied. How you do this is up to you but a suggested way you can show you have applied is detailed here:	     	

Attend an interview for the detailed job (details of interview):  
Details of interview must be included (time/ date/ place).	Time:	     	
	Date:	     	
	Location:	     

Name of person to report to (if known):	     	
You should allow enough time when planning your journey to get to the interview on time.   	

Please tell us if you need help with travel costs to attend any interviews in relation to the detailed job vacancy. We may be able to arrange this and cover your costs.

You must apply for this job, attend and fully take part in any interview for the job, and take the job if it’s offered to you, unless you have a good reason not to.

What will happen if you do not do this 

If DWP decides that you failed to apply for this job, failed to attend and fully take part in an interview for this job or fail to take this job if it’s offered to you without a good reason, a higher-level sanction will be applied, meaning that your Universal Credit will not be paid (or will be reduced, depending on your circumstances) for:

•	91 days; or
•	182 days, if you have had another higher-level sanction in the previous 365 days and that sanction lasted 91 days;  ; or
•	1095 days (3 years), if you have had another higher-level sanction in the previous 365 days and that sanction lasted 182 days or 1095 days.

If your Universal Credit is stopped or reduced, you may be entitled to hardship payments. Please speak to your Jobcentre Plus Work Coach for more detail. 

Information sharing
In some circumstances we may need to share information with an existing or prospective employer to:

•	monitor your performance
•	get feedback from any interviews you may attend
•	make sure you are receiving the correct amount of benefits
•	monitor the performance of our contracted service providers

If you are not happy
You should expect to be treated fairly. We have explained the minimum standards of service you can expect from us.

If you’re not happy with our service, you can make a complaint. Making a complaint will not affect your benefit.

If you wish to complain about our service, please get in touch and tell us first. We explained our complaints procedures at your first meeting.

If you have gone through this process and are not satisfied with the way we have dealt with your complaint, you can ask the Independent Case Examiner to investigate.

The Independent Case Examiner will normally only accept a complaint for investigation if you have:

•	already received a final response from us, or
•	waited 8 weeks for a response.

For more information, go to www.ind-case-exam.org.uk

If you want more information or have any questions
If you need any more information, want to find out more about this activity, or have any questions, please contact       or phone on      .

Yours sincerely