Transparency data
DWP commercial pipeline at June 2021
Updated 6 September 2021
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| Contract title | Contract description | Spend category | Estimated procurement start date | Estimated contract commencement dates | Estimated contract length | Estimated contract value | Planned procurement sourcing route | Reference number | Business Area | Commercial Strategy | Need by date |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Document and Data Management Service | Mail Opening, Scanning & Indexing Services (Incoming Mail) | Corporate Services | TBC | 24/10/2022 | TBC | £42,780,513 | TBC | ecm_4441 | DWP / Commercial Directorate | TBC | 23/10/2022 |
| Managed Print and Digital Solutions (MPDS) | FULLY MANAGED END TO END PRINT AND DIGITAL SOLUTION | Corporate Services | TBC | 01/12/2021 | TBC | £17,800,124 | TBC | ecm_5221 | DWP / Commercial Directorate | TBC | 30/11/2021 |
| Transcription and Equipment Maintenance Service | 1.1.1. Transcription Service solution which: • Transcription of audio recordings made during formal Interviews Under Caution; • Transcription of other audio recordings; • Provision of a portal for DWP staff to submit work requests; • Typing of hardcopy documentation; • Provision of Management Information and ad-hoc reports; • Secure deletion of all data; | Corporate Services | TBC | 01/06/2022 | TBC | £16,307,440 | TBC | ecm_5551 | DWP / Commercial Directorate | TBC | 31/05/2022 |
| On boarding of Universal Credit Contact Centre Services | On boarding of Universal Credit Contact Centre Services | Corporate Services | TBC | TBC | TBC | TBC | TBC | project_22959 | DWP / Commercial Directorate | TBC | TBC |
| The Provision of Travel Management Solutions | The Provision of Travel Management Solutions | Corporate Services | 31/08/2021 | 01/03/2023 | 48 | £60,000,000 | TBC | project_23337 | DWP / Commercial Directorate | TBC | 27/02/2023 |
| Universal Credit Contact Centre Services | Universal Credit Contact Centre Services | Corporate Services | 29/07/2021 | 14/03/2022 | 36 | £160,000,000 | Call Off and Framework | Project_24357 | DWP / Commercial Directorate | TBC | TBC |
| Debt Resolution Services Framework | Debt Resolution Services Framework | Corporate Services | 21/07/2021 | 03/12/2021 | 48 | £18,000,000 | Open | project_23897 | DWP / Commercial Directorate | Same scope as DMI | 20/09/2022 |
| DWP Courier Service Procurement 2021 | DWP Courier Service Procurement 2021 | Corporate Services | 22/04/2021 | 03/05/2022 | 24 | £11,608,802 | Call Off and Framework | project_24106 | DWP / Commercial Directorate | Relet - same scope | 02/05/2022 |
| Contact Centre Services - Phase 2 (ECM 5630) | Contact Centre Services - Phase 2 (ECM 5630) | Corporate Services | 30/06/2021 | 31/05/2022 | 40 | £90,000,000 | Open/Restricted Procedure with Early Engagement | project_24231 | DWP / Commercial Directorate | Relet - different scope | 30/05/2022 |
| Occupational Health and Employee Assistance Programme | Occupational Health and Employee Assistance Programme | Corporate Services | 09/07/2021 | 02/03/2022 | 36 | £200,000,000 | TBC | project_24305 | DWP / Commercial Directorate | Relet - same scope | 01/03/2022 |
| DOS_012: Development and Live Support of DWP Digital Children’s Service | The Call-Off Contract will provide flexible capacity and capability to support DWP Children's Services by providing Digital teams that comprise of technical specialists and can deliver outcomes in the areas of: Development services necessary to satisfy the requirements for application development/change/repair across a series of releases; Live Support services necessary to satisfy the | Digital | TBC | 01/04/2022 | TBC | £50,583,333 | TBC | ecm_5692 | DWP / Commercial Directorate | TBC | 31/03/2022 |
| Digital Specialist Resource & Services | Digital Specialist Resource & Services | Digital | TBC | TBC | TBC | £200,000,000 | TBC | project_23322 | DWP / Commercial Directorate | TBC | TBC |
| IPT replacement | IPT replacement | Digital | TBC | TBC | TBC | £30,000,000 | TBC | project_23808 | DWP / Commercial Directorate | TBC | TBC |
| Device support and request services | Device support and request services | Digital | TBC | TBC | TBC | £19,720,000 | TBC | project_23988 | DWP / Commercial Directorate | TBC | TBC |
| Non-Geographic Number (Inbound) DWP Contact Centre | Non-Geographic Number (Inbound) DWP Contact Centre | Digital | 01/10/2021 | 20/02/2022 | 36 | £68,400,000 | Call Off and Framework | project_24156 | DWP / Commercial Directorate | New Procurement | 19/02/2022 |
| Oracle Software, Support & Services | Oracle Software, Support & Services | Digital | 28/06/2021 | 02/09/2021 | 60 | £50,000,000 | Call Off and Framework | project_24279 | DWP / Commercial Directorate | New Procurement | 01/09/2021 |
| Next Generation Contact Centre (NGCC) 2022 | Next Generation Contact Centre (NGCC) 2022 | Digital | TBC | TBC | TBC | £95,000,000 | TBC | project_23210 | DWP / Commercial Directorate | TBC | TBC |
| NGCC2022 Expert Services Partner NGCC (Run) | Expert Services Partner NGCC (Run) | Digital | eta November 2021 | eta April 2022 | 3 years (plus extension options) | £24,000,000 | DOS / TePAS / PCR15 | project_23780 | DWP / Commercial Directorate | TBC | May-22 |
| Microsoft ESA 2020 | Uplift of licenses/value in ESA contract - Microsoft ESA 2020 | Digital | Apr-22 | 31/03/2023 | 36 | £100m | Call Off and Framework | TBC | DWP / Commercial Directorate | TBC | TBC |
| SW Channel Partner | SW Channel Partner | Digital | Nov-21 | 31/07/2022 | 24 | £40m | Call Off and Framework | TBC | DWP / Commercial Directorate | TBC | TBC |
| DWP Estates Security Services | The Security Services Supplier; providing manned guarding, security systems (including hardware), 24/7 systems monitoring / control centre and reactive services/incident response and management, also assisting in the preparation of site specifications based on risk assessments and managing changes to Government security threat status. | Estates | TBC | 11/12/2022 | TBC | £486,700,000 | TBC | ecm_4927 | DWP / Commercial Directorate | TBC | 10/12/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 2 Region B | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £11,500,000 | TBC | ecm_5469 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 2 Regions C & D | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £23,000,000 | TBC | ecm_5470 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 1 Region D | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £17,500,000 | TBC | ecm_5471 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 3 | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £19,166,666 | TBC | ecm_5473 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lots 1 and 2 Region E | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £29,000,000 | TBC | ecm_5474 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 2 Regions A & C | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £23,000,000 | TBC | ecm_5475 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 3 | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £19,166,666 | TBC | ecm_5476 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 3 | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £19,166,666 | TBC | ecm_5478 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 2 Regions B & D | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £23,000,000 | TBC | ecm_5479 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 3 | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £19,166,666 | TBC | ecm_5480 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 2 Region D | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £11,500,000 | TBC | ecm_5481 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 2 Regions A & E | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £23,000,000 | TBC | ecm_5482 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 3 | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ | Estates | TBC | 01/04/2022 | TBC | £19,166,666 | TBC | ecm_5483 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| Estates Job Centre Plus & Office Fit Out Contractor Framework Lot 2 Region E | Procurement of Projects to replace the previous service provision supplied as part of the PRIME contract that expired on 31st March 2018 and will provide a framework for of delivery of projects over 4 years from post PRIME. Project services covers the delivery of back office fit-out and front office shop-fit out construction work for ‘Run the Estate’ End to End Life Cycle Work Projects and ‘Change the Estate’ Capital | Estates | TBC | 01/04/2022 | TBC | £11,500,000 | TBC | ecm_5485 | DWP / Commercial Directorate | Commerical Strategy in development | 31/03/2022 |
| DWP Estates Integrator Services | DWP Estates Integrator Services | Estates | 09/03/2021 | 17/12/2021 | 5 years | £49,000,000 | Competitive Procedure with Negotiation | project_23476 | DWP / Commercial Directorate | OBC taken through control process and was low risk (ref. CAMS141) | TBC |
| REEP Furniture (wave2) | REEP Furniture (wave2) | Estates | TBC | TBC | TBC | £20,000,000 | TBC | project_23614 | DWP / Commercial Directorate | TBC | TBC |
| REEP Fit Out Contracts | REEP Fit Out Contracts | Estates | TBC | TBC | TBC | £60,000,000 | TBC | project_23652 | DWP / Commercial Directorate | TBC | TBC |
| Lease and Landlord Management Services (LLM) 2 | The Lease and Landlord Management (LLM) contract; manages the portfolio of DWP’s leases (including lease renewals, rent reviews, liaison with landlords and general property portfolio administration activities) and intra-Government and wider public sector occupancy agreements. This will also include assuring and managing the payment in respect of DWP’s property portfolio of all rents, rates, insurance and service charges and the collection of rents, service charges etc from DWP’s tenants. | Estates | 01/01/2022 | 01/06/2022 | 3 years | £10,000,000 | Competition from CCS Framework | project_24343 | DWP / Commercial Directorate | TBC | TBC |
| Functional Assessment Services 2023 | Functional Assessment Services 2023 | Health | 15/02/2021 | 01/08/2023 | 5 yrs | £2,164,000,000 | Open Procurement (FTS) | project_23953 | DWP / Commercial Directorate | Relet - different scope | 01/08/2023 |