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Civil Service People Survey 2018: All organisation scores

Updated 25 April 2019
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Department_group Organisation Organisation_Code Response rate Employee engagement index My work Organisational objectives and purpose My manager My team Learning and development Inclusion and fair treatment Resources and workload Pay and benefits Leadership and managing change B01 B02 B03 B04 B05 B06 B07 B08 B09 B10 B11 B12 B13 B14 B15 B16 B17 B18 B19 B20 B21 B22 B23 B24 B25 B26 B27 B28 B29 B30 B31 B32 B33 B34 B35 B36
Civil Service Civil Service benchmark (median) CIVILSERVICE 66% 62% 76% 83% 70% 81% 54% 78% 73% 31% 47% 90% 81% 77% 59% 77% 81% 84% 71% 86% 83% 67% 76% 80% 68% 64% 66% 40% 86% 82% 77% 64% 53% 48% 47% 80% 85% 68% 77% 70% 76% 89% 71% 60% 69% 31% 36%
Attorney General's departments Attorney General's Office AGO 94% 86% 91% 97% 90% 96% 72% 91% 81% 21% 78% 98% 98% 96% 81% 81% 96% 98% 96% 89% 96% 89% 98% 94% 89% 91% 89% 70% 98% 100% 91% 66% 72% 81% 68% 91% 96% 91% 87% 89% 94% 100% 85% 57% 60% 21% 19%
Attorney General's departments Crown Prosecution Service CPS 63% 61% 73% 84% 68% 74% 56% 73% 67% 30% 43% 91% 82% 80% 51% 62% 84% 85% 69% 82% 76% 67% 73% 78% 67% 63% 67% 37% 82% 76% 62% 68% 58% 50% 46% 76% 81% 62% 74% 65% 78% 88% 62% 52% 59% 27% 37%
Attorney General's departments HM Crown Prosecution Service Inspectorate HMCPSI 72% 69% 71% 83% 79% 81% 52% 74% 82% 50% 67% 83% 72% 72% 56% 72% 83% 83% 78% 100% 83% 72% 78% 94% 89% 78% 72% 44% 83% 83% 78% 61% 65% 39% 44% 78% 72% 78% 67% 67% 94% 89% 83% 78% 83% 50% 50%
Attorney General's departments Serious Fraud Office SFO 77% 63% 71% 84% 67% 76% 53% 76% 77% 22% 45% 91% 71% 73% 52% 68% 84% 84% 65% 85% 81% 64% 76% 77% 57% 57% 65% 40% 82% 77% 69% 60% 54% 45% 51% 78% 81% 66% 79% 73% 72% 92% 74% 70% 80% 23% 22%
Business, Energy & Industrial Strategy Department for Business, Energy & Industrial Strategy BEIS 95% 62% 80% 80% 73% 84% 64% 83% 74% 37% 57% 91% 82% 77% 65% 83% 79% 82% 76% 89% 87% 65% 81% 83% 69% 67% 70% 39% 87% 84% 81% 72% 62% 65% 57% 87% 89% 76% 83% 72% 74% 88% 76% 62% 70% 39% 39%
Business, Energy & Industrial Strategy Acas ACAS 63% 62% 73% 83% 72% 78% 48% 77% 74% 28% 40% 90% 80% 79% 49% 68% 81% 85% 74% 86% 81% 70% 78% 83% 74% 68% 64% 39% 87% 78% 70% 56% 49% 45% 43% 80% 88% 63% 75% 76% 74% 90% 74% 59% 69% 27% 30%
Business, Energy & Industrial Strategy Companies House CH 92% 69% 78% 84% 72% 85% 59% 81% 80% 37% 52% 88% 81% 79% 63% 78% 82% 85% 70% 85% 81% 67% 74% 80% 75% 69% 72% 46% 89% 87% 78% 73% 57% 55% 50% 81% 88% 71% 83% 77% 81% 90% 78% 75% 82% 30% 54%
Business, Energy & Industrial Strategy Competition and Markets Authority CMA 74% 63% 78% 91% 70% 79% 56% 75% 74% 27% 55% 93% 80% 76% 63% 76% 90% 91% 71% 87% 83% 68% 79% 81% 65% 63% 63% 39% 82% 82% 73% 66% 54% 53% 50% 80% 81% 67% 73% 77% 78% 90% 75% 59% 64% 28% 29%
Business, Energy & Industrial Strategy HM Land Registry HMLR 73% 61% 66% 81% 65% 80% 49% 77% 75% 37% 45% 83% 77% 71% 44% 56% 80% 82% 64% 83% 76% 66% 71% 74% 65% 57% 63% 33% 87% 82% 71% 57% 50% 48% 39% 81% 86% 60% 80% 70% 78% 83% 75% 67% 77% 34% 42%
Business, Energy & Industrial Strategy Intellectual Property Office IPO 80% 68% 80% 86% 73% 84% 72% 82% 81% 38% 56% 90% 88% 78% 63% 80% 84% 88% 74% 88% 85% 68% 81% 80% 75% 70% 70% 43% 89% 84% 80% 83% 70% 71% 64% 84% 88% 68% 87% 82% 84% 92% 78% 68% 81% 35% 49%
Business, Energy & Industrial Strategy Met Office MET 74% 61% 77% 77% 69% 83% 53% 75% 69% 32% 36% 91% 83% 79% 56% 75% 75% 78% 67% 87% 85% 62% 74% 78% 66% 60% 69% 39% 86% 85% 78% 61% 52% 44% 53% 79% 87% 60% 74% 66% 74% 87% 67% 58% 61% 35% 37%
Business, Energy & Industrial Strategy The Insolvency Service INSS 83% 62% 79% 89% 79% 85% 57% 84% 78% 35% 50% 89% 82% 78% 66% 81% 87% 91% 78% 88% 87% 79% 82% 85% 81% 74% 79% 54% 89% 85% 80% 71% 59% 50% 49% 86% 91% 74% 84% 76% 87% 92% 68% 67% 79% 33% 41%
Cabinet Office Cabinet Office CO 90% 67% 78% 77% 70% 84% 54% 80% 73% 31% 48% 91% 80% 79% 62% 79% 76% 78% 74% 85% 84% 61% 78% 81% 67% 65% 66% 40% 86% 85% 80% 61% 52% 55% 48% 83% 85% 73% 77% 71% 71% 90% 75% 64% 67% 33% 34%
Cabinet Office Crown Commercial Service CCS 95% 66% 82% 90% 78% 86% 64% 82% 78% 37% 56% 94% 85% 83% 66% 81% 90% 90% 79% 92% 89% 81% 82% 85% 75% 73% 71% 48% 86% 86% 85% 76% 67% 57% 56% 85% 88% 73% 82% 74% 79% 93% 75% 67% 78% 37% 43%
Cabinet Office Civil Service HR CSHR 85% 63% 79% 76% 72% 86% 57% 79% 72% 38% 57% 91% 82% 80% 63% 79% 73% 79% 76% 88% 86% 68% 77% 81% 68% 67% 68% 43% 85% 88% 85% 66% 54% 57% 49% 81% 85% 71% 79% 70% 76% 88% 74% 59% 68% 39% 44%
Cabinet Office Government Property Agency GPA 96% 57% 75% 76% 71% 82% 53% 71% 68% 29% 48% 87% 76% 66% 55% 87% 74% 78% 71% 87% 85% 71% 76% 80% 65% 64% 66% 40% 86% 85% 76% 63% 53% 48% 45% 76% 80% 63% 65% 53% 65% 90% 68% 60% 71% 33% 33%
Charity Commission Charity Commission CC 91% 65% 80% 87% 71% 87% 52% 80% 67% 27% 55% 94% 86% 78% 65% 77% 88% 87% 73% 88% 84% 70% 78% 81% 64% 65% 66% 41% 90% 88% 83% 61% 60% 45% 45% 82% 87% 71% 81% 68% 67% 83% 62% 54% 66% 27% 32%
Defence Ministry of Defence MOD 62% 61% 76% 76% 66% 78% 52% 76% 69% 30% 35% 89% 80% 75% 61% 75% 74% 79% 66% 80% 79% 59% 73% 77% 60% 58% 65% 43% 82% 79% 74% 61% 47% 53% 49% 81% 83% 66% 73% 65% 75% 86% 61% 61% 67% 31% 33%
Defence Defence Electronics and Components Agency DECA 66% 47% 62% 57% 44% 66% 28% 52% 59% 16% 31% 77% 61% 65% 44% 60% 55% 59% 42% 62% 56% 41% 46% 52% 37% 34% 40% 27% 74% 71% 53% 33% 32% 24% 25% 52% 68% 40% 48% 54% 59% 75% 56% 48% 59% 13% 22%
Defence Defence Equipment & Support DES 78% 44% 72% 64% 62% 74% 45% 69% 60% 21% 32% 86% 77% 70% 53% 74% 63% 64% 66% 83% 81% 55% 74% 76% 56% 53% 48% 29% 79% 76% 67% 47% 44% 44% 44% 72% 82% 55% 67% 53% 61% 82% 51% 51% 65% 22% 25%
Defence Dstl DSTL 79% 60% 80% 75% 61% 76% 56% 76% 65% 24% 42% 92% 84% 79% 61% 83% 75% 76% 59% 87% 81% 54% 68% 70% 53% 51% 58% 29% 80% 77% 73% 62% 49% 59% 54% 78% 84% 64% 79% 62% 66% 86% 54% 53% 67% 23% 34%
Defence Submarine Delivery Agency SDA 83% 49% 73% 67% 60% 74% 37% 69% 57% 20% 34% 87% 78% 69% 54% 75% 65% 69% 65% 84% 82% 54% 73% 73% 53% 49% 45% 25% 80% 75% 66% 41% 39% 34% 34% 73% 82% 56% 65% 50% 59% 81% 43% 48% 62% 22% 25%
Defence UK Hydrographic Office UKHO 70% 61% 74% 73% 65% 85% 48% 73% 72% 26% 39% 88% 75% 72% 56% 78% 69% 76% 65% 85% 81% 60% 72% 74% 59% 55% 65% 35% 88% 86% 81% 59% 48% 41% 45% 79% 84% 61% 69% 67% 69% 85% 64% 69% 77% 21% 37%
Department for Education Department for Education DFE 91% 65% 79% 83% 75% 85% 60% 83% 74% 47% 53% 89% 82% 77% 64% 82% 82% 83% 77% 89% 87% 68% 81% 83% 77% 69% 72% 44% 87% 86% 82% 66% 58% 63% 51% 85% 88% 75% 83% 73% 73% 88% 77% 63% 72% 48% 49%
Department for Exiting the European Union Department for Exiting the European Union DEXEU 92% 68% 77% 85% 73% 90% 68% 83% 70% 34% 64% 91% 81% 76% 58% 78% 83% 88% 78% 90% 88% 71% 81% 86% 65% 65% 68% 41% 94% 91% 85% 74% 62% 73% 62% 88% 87% 76% 80% 68% 61% 89% 81% 60% 63% 36% 39%
Department for International Development Department for International Development DFID 85% 72% 80% 87% 73% 81% 61% 78% 71% 39% 51% 95% 84% 81% 64% 79% 87% 88% 75% 85% 85% 69% 76% 82% 74% 69% 71% 44% 81% 82% 79% 61% 59% 64% 61% 82% 85% 72% 74% 73% 81% 90% 66% 55% 63% 40% 41%
Department for International Trade Department for International Trade DIT 89% 64% 79% 86% 71% 82% 55% 79% 69% 24% 50% 92% 83% 79% 61% 79% 85% 87% 73% 84% 84% 72% 75% 81% 68% 67% 67% 42% 83% 82% 79% 63% 56% 51% 50% 82% 85% 71% 78% 64% 76% 88% 66% 57% 64% 25% 27%
Digital, Culture, Media & Sport Department for Digital, Culture, Media and Sport DCMS 91% 70% 79% 85% 72% 84% 59% 83% 72% 33% 57% 91% 81% 80% 65% 81% 86% 85% 75% 88% 87% 67% 81% 84% 66% 66% 66% 40% 87% 85% 80% 66% 54% 62% 51% 85% 88% 75% 84% 72% 73% 87% 75% 60% 67% 36% 37%
Digital, Culture, Media & Sport The National Archives TNA 73% 67% 79% 83% 73% 83% 49% 80% 74% 22% 51% 93% 81% 79% 61% 82% 82% 83% 71% 87% 87% 74% 78% 84% 70% 67% 70% 40% 85% 84% 81% 61% 46% 42% 46% 82% 89% 71% 80% 75% 78% 89% 70% 59% 71% 20% 31%
Environment, Food & Rural Affairs Department for Environment, Food & Rural Affairs DEFRA 72% 61% 77% 78% 70% 83% 55% 80% 67% 34% 45% 91% 82% 75% 58% 81% 77% 79% 73% 88% 86% 63% 79% 80% 64% 63% 65% 38% 86% 83% 79% 64% 53% 56% 47% 85% 87% 70% 78% 65% 68% 86% 65% 53% 64% 34% 39%
Environment, Food & Rural Affairs Animal and Plant Health Agency APHA 62% 53% 70% 75% 65% 74% 46% 70% 65% 25% 33% 89% 78% 71% 47% 66% 73% 78% 63% 83% 79% 63% 68% 74% 68% 56% 61% 36% 80% 76% 67% 57% 48% 40% 39% 74% 81% 56% 71% 60% 69% 84% 65% 52% 61% 22% 32%
Environment, Food & Rural Affairs Centre for Environment, Fisheries and Aquaculture Science CEFAS 100% 66% 81% 75% 66% 80% 60% 77% 72% 25% 45% 92% 86% 81% 62% 81% 72% 77% 67% 85% 80% 60% 71% 76% 60% 57% 64% 41% 84% 80% 77% 68% 56% 57% 58% 79% 85% 67% 76% 70% 74% 89% 77% 55% 65% 23% 34%
Environment, Food & Rural Affairs Rural Payments Agency RPA 65% 48% 62% 71% 65% 77% 35% 70% 67% 22% 36% 78% 73% 61% 39% 58% 70% 72% 65% 85% 76% 58% 74% 74% 64% 58% 61% 38% 85% 79% 67% 51% 36% 28% 25% 76% 82% 56% 67% 57% 67% 81% 62% 63% 72% 21% 26%
Environment, Food & Rural Affairs Veterinary Medicines Directorate VMD 76% 64% 77% 93% 72% 86% 59% 73% 82% 25% 54% 91% 80% 72% 57% 83% 91% 94% 70% 89% 87% 68% 76% 82% 69% 61% 70% 46% 89% 89% 80% 85% 66% 41% 44% 75% 86% 59% 70% 83% 88% 92% 84% 68% 77% 25% 29%
Estyn Estyn ESTYN 80% 77% 86% 97% 83% 90% 62% 85% 89% 62% 77% 98% 88% 89% 70% 83% 97% 98% 82% 90% 92% 82% 86% 91% 86% 80% 86% 56% 92% 92% 87% 78% 65% 49% 57% 81% 91% 84% 83% 91% 93% 99% 92% 77% 81% 60% 69%
Food Standards Agency Food Standards Agency FSA 85% 64% 78% 85% 73% 80% 62% 78% 75% 29% 53% 92% 84% 81% 62% 74% 83% 86% 73% 85% 84% 71% 75% 81% 76% 70% 70% 41% 82% 80% 77% 73% 59% 60% 56% 81% 85% 68% 77% 72% 80% 91% 80% 59% 67% 25% 36%
Foreign & Commonwealth Office Foreign & Commonwealth Office FCO 87% 72% 80% 84% 73% 82% 61% 79% 77% 29% 60% 93% 82% 82% 67% 77% 82% 86% 75% 79% 81% 70% 76% 82% 70% 72% 69% 55% 85% 83% 79% 67% 63% 54% 59% 79% 85% 75% 78% 77% 82% 91% 77% 66% 71% 30% 33%
Foreign & Commonwealth Office FCO Services FCOS 79% 60% 76% 74% 67% 79% 51% 76% 69% 20% 43% 90% 77% 78% 58% 77% 72% 77% 69% 83% 82% 64% 73% 76% 59% 59% 64% 37% 82% 80% 75% 64% 53% 45% 42% 80% 85% 64% 77% 65% 70% 88% 67% 59% 66% 20% 21%
Foreign & Commonwealth Office Wilton Park WPEA 95% 75% 82% 80% 80% 92% 51% 81% 80% 33% 51% 99% 91% 87% 63% 69% 77% 83% 83% 91% 91% 76% 83% 89% 84% 75% 80% 50% 96% 93% 85% 71% 57% 32% 44% 88% 84% 73% 79% 80% 84% 99% 84% 60% 71% 28% 39%
Government Actuary's Department Government Actuary's Department GAD 89% 61% 76% 76% 66% 79% 48% 73% 72% 34% 42% 88% 80% 76% 61% 73% 73% 80% 66% 82% 79% 59% 76% 72% 64% 59% 63% 35% 81% 81% 76% 54% 53% 39% 46% 76% 86% 62% 70% 75% 70% 86% 77% 60% 67% 36% 36%
Government Equalities Office Government Equalities Office GEO 88% 66% 74% 70% 71% 80% 47% 75% 67% 45% 50% 89% 70% 72% 59% 79% 62% 77% 76% 85% 86% 63% 77% 87% 63% 61% 71% 43% 87% 83% 70% 54% 45% 51% 39% 80% 82% 67% 71% 67% 61% 86% 75% 52% 60% 46% 47%
Government Legal Department Government Legal Department GLD 77% 63% 80% 79% 72% 81% 64% 82% 73% 15% 50% 92% 85% 81% 59% 81% 79% 78% 75% 88% 86% 63% 80% 84% 70% 67% 70% 36% 86% 82% 74% 74% 69% 58% 57% 84% 89% 73% 82% 74% 76% 91% 71% 61% 68% 15% 16%
Health and Social Care Department of Health and Social Care DHSC 77% 63% 77% 85% 73% 85% 60% 80% 73% 33% 50% 89% 82% 76% 61% 79% 85% 86% 76% 89% 87% 70% 80% 84% 69% 67% 66% 40% 87% 86% 81% 66% 57% 61% 55% 85% 86% 72% 76% 71% 79% 88% 75% 57% 66% 35% 35%
Health and Social Care Medicines and Healthcare Products Regulatory Agency MHRA 71% 62% 77% 81% 69% 78% 48% 76% 73% 28% 45% 90% 80% 78% 59% 79% 79% 83% 68% 83% 83% 68% 76% 78% 66% 62% 66% 42% 82% 79% 74% 62% 49% 37% 43% 79% 84% 69% 73% 72% 77% 92% 74% 58% 66% 30% 30%
Health and Social Care Public Health England PHE 78% 61% 79% 78% 70% 81% 54% 80% 74% 35% 44% 93% 80% 80% 62% 78% 78% 78% 71% 85% 83% 62% 75% 80% 67% 64% 70% 39% 84% 82% 77% 66% 58% 43% 50% 81% 86% 72% 80% 73% 79% 91% 73% 61% 68% 37% 35%
HM Inspectorate of Constabulary and Fire & Rescue Services HM Inspectorate of Constabulary and Fire & Rescue Services HMICFR 75% 68% 81% 89% 70% 83% 50% 79% 73% 49% 42% 97% 86% 88% 57% 79% 89% 90% 76% 85% 84% 70% 82% 78% 64% 58% 65% 38% 87% 85% 77% 58% 53% 41% 46% 81% 86% 73% 76% 65% 80% 94% 73% 62% 65% 53% 49%
HM Revenue & Customs HM Revenue & Customs HMRC 64% 49% 67% 80% 69% 82% 54% 73% 68% 22% 38% 82% 76% 68% 47% 60% 79% 82% 69% 83% 79% 66% 72% 77% 71% 63% 66% 44% 87% 84% 76% 63% 51% 56% 44% 76% 85% 57% 72% 62% 73% 79% 62% 63% 70% 21% 25%
HM Revenue & Customs Valuation Office Agency VOA 62% 44% 63% 66% 66% 74% 46% 68% 62% 23% 25% 78% 72% 62% 40% 62% 63% 70% 65% 82% 75% 61% 69% 74% 73% 57% 65% 36% 83% 76% 63% 53% 49% 42% 41% 71% 82% 52% 66% 51% 68% 79% 49% 56% 69% 22% 29%
HM Treasury and Chancellor's departments HM Treasury HMT 98% 75% 81% 87% 73% 84% 61% 82% 75% 29% 63% 92% 84% 81% 67% 82% 88% 86% 76% 87% 87% 70% 82% 83% 67% 67% 68% 38% 88% 85% 80% 66% 57% 66% 55% 88% 91% 77% 74% 77% 74% 89% 80% 64% 66% 32% 33%
HM Treasury and Chancellor's departments Government Internal Audit Agency GIAA 90% 50% 74% 75% 66% 72% 44% 70% 65% 27% 39% 88% 85% 75% 54% 71% 75% 75% 67% 85% 78% 59% 71% 75% 69% 62% 60% 34% 76% 72% 68% 52% 44% 42% 39% 74% 79% 62% 67% 57% 69% 85% 58% 55% 68% 28% 30%
HM Treasury and Chancellor's departments UK Debt Management Office DMO 64% 70% 75% 93% 74% 86% 48% 86% 80% 23% 62% 90% 79% 77% 59% 71% 93% 93% 71% 90% 80% 74% 77% 83% 72% 72% 74% 52% 94% 84% 79% 68% 47% 34% 43% 87% 93% 77% 85% 74% 78% 95% 83% 74% 77% 26% 23%
Home Office Home Office group HOMEOFFICEGROUP 60% 56% 70% 81% 65% 77% 50% 72% 68% 26% 42% 87% 76% 71% 52% 63% 79% 83% 66% 78% 76% 63% 71% 75% 64% 60% 62% 39% 83% 78% 71% 59% 49% 51% 42% 75% 82% 61% 71% 64% 73% 83% 61% 59% 66% 27% 28%
Home Office Home Office: Policy and Enablers (formerly known as Home Office HQ) PE 74% 60% 79% 82% 70% 81% 58% 78% 69% 34% 44% 91% 82% 78% 63% 79% 81% 84% 72% 85% 83% 65% 76% 80% 65% 63% 67% 39% 84% 82% 77% 64% 54% 61% 53% 80% 85% 70% 77% 68% 73% 87% 62% 58% 66% 36% 35%
Home Office Home Office: Border Force BF 40% 49% 64% 77% 60% 69% 40% 64% 57% 21% 31% 86% 74% 68% 41% 48% 75% 78% 61% 71% 70% 54% 66% 73% 59% 52% 57% 34% 78% 69% 60% 47% 40% 42% 33% 67% 78% 53% 60% 54% 64% 75% 46% 52% 51% 22% 19%
Home Office Home Office: Immigration Enforcement IE 65% 54% 69% 81% 65% 75% 47% 70% 67% 23% 37% 87% 75% 68% 52% 63% 80% 83% 64% 79% 76% 63% 69% 75% 64% 60% 62% 35% 80% 76% 67% 58% 48% 44% 39% 73% 79% 59% 68% 62% 70% 82% 59% 60% 65% 23% 24%
Home Office Home Office: UK Visas and Immigration UKVI 62% 59% 69% 80% 64% 78% 50% 75% 71% 29% 47% 86% 74% 69% 52% 62% 76% 83% 66% 75% 73% 61% 70% 73% 62% 60% 60% 41% 84% 79% 71% 58% 46% 54% 41% 77% 84% 62% 76% 67% 77% 85% 66% 60% 71% 28% 31%
Home Office HM Passport Office HMPO 68% 58% 70% 84% 70% 84% 57% 72% 74% 23% 45% 87% 79% 73% 50% 60% 82% 86% 71% 78% 78% 72% 73% 78% 73% 67% 66% 44% 87% 85% 80% 68% 58% 54% 47% 73% 83% 60% 73% 70% 80% 86% 71% 66% 72% 22% 25%
Housing, Communities and Local Government Ministry of Housing, Communities and Local Government (excluding agencies) MHCLG 94% 66% 82% 87% 76% 87% 64% 84% 74% 40% 61% 92% 84% 83% 68% 81% 87% 88% 80% 89% 88% 72% 84% 86% 74% 73% 74% 44% 90% 88% 81% 71% 62% 65% 57% 87% 90% 79% 81% 76% 77% 89% 68% 64% 70% 42% 43%
Housing, Communities and Local Government Planning Inspectorate PINS 75% 61% 81% 87% 74% 78% 55% 79% 71% 27% 49% 93% 88% 84% 56% 85% 85% 90% 74% 90% 86% 73% 83% 83% 72% 68% 75% 40% 84% 76% 74% 68% 59% 42% 51% 84% 89% 68% 75% 75% 82% 92% 62% 54% 61% 26% 35%
Justice Ministry of Justice (including agencies) MOJGROUP 49% 57% 72% 77% 65% 77% 48% 72% 68% 22% 39% 88% 80% 74% 51% 65% 76% 78% 67% 77% 76% 62% 70% 74% 63% 60% 62% 40% 82% 79% 71% 57% 47% 46% 42% 76% 82% 61% 71% 65% 75% 87% 63% 57% 64% 21% 26%
Justice Ministry of Justice (HQ) MOJHQ 87% 60% 76% 79% 71% 82% 54% 79% 72% 31% 43% 89% 78% 75% 58% 81% 77% 80% 73% 87% 84% 65% 77% 80% 69% 65% 67% 40% 85% 83% 78% 61% 50% 56% 47% 80% 87% 69% 80% 68% 70% 88% 69% 63% 74% 32% 35%
Justice Criminal Injuries Compensation Authority CICA 74% 64% 75% 90% 73% 80% 58% 78% 79% 12% 56% 91% 78% 78% 60% 67% 90% 91% 71% 85% 80% 75% 79% 78% 77% 69% 72% 47% 86% 80% 74% 71% 64% 48% 48% 81% 88% 64% 79% 77% 78% 91% 83% 66% 79% 10% 19%
Justice HM Courts and Tribunals Service HMCTS 61% 49% 68% 72% 64% 77% 42% 70% 68% 14% 35% 86% 76% 71% 46% 60% 70% 74% 64% 78% 74% 59% 67% 73% 63% 58% 61% 39% 83% 79% 70% 58% 41% 38% 34% 74% 81% 57% 69% 65% 76% 86% 59% 56% 66% 12% 19%
Justice HM Prison and Probation Service (HQ) HMPPHQ 60% 65% 83% 88% 75% 86% 61% 82% 76% 46% 49% 94% 86% 84% 66% 83% 86% 90% 79% 88% 86% 75% 82% 83% 72% 72% 73% 44% 88% 87% 83% 64% 57% 63% 60% 85% 89% 76% 79% 75% 81% 91% 70% 65% 73% 48% 49%
Justice HM Prison Service HMPS 27% 57% 71% 73% 58% 72% 48% 68% 65% 26% 36% 86% 80% 73% 53% 63% 72% 73% 61% 66% 69% 55% 64% 67% 53% 52% 54% 38% 77% 73% 66% 51% 47% 49% 44% 71% 79% 56% 67% 60% 71% 84% 61% 54% 58% 26% 27%
Justice Legal Aid Agency LAA 88% 71% 81% 90% 81% 89% 66% 88% 84% 32% 64% 89% 83% 80% 71% 83% 88% 92% 82% 92% 90% 79% 84% 87% 84% 78% 79% 59% 92% 89% 87% 81% 64% 64% 56% 89% 92% 78% 91% 80% 89% 92% 76% 80% 86% 26% 46%
Justice MoJ Arms Length and Other Bodies ALOB 74% 62% 74% 82% 68% 76% 44% 75% 70% 25% 52% 89% 80% 76% 56% 71% 81% 83% 68% 86% 80% 70% 72% 77% 66% 59% 62% 37% 81% 79% 69% 57% 43% 41% 37% 76% 82% 64% 75% 67% 72% 89% 69% 56% 68% 25% 28%
Justice National Probation Service NPS 73% 58% 74% 83% 68% 77% 47% 73% 66% 17% 37% 94% 86% 79% 47% 63% 82% 84% 69% 79% 77% 67% 73% 78% 68% 65% 65% 37% 83% 79% 70% 53% 50% 43% 42% 77% 85% 61% 69% 63% 77% 88% 62% 51% 57% 16% 20%
Justice Office of the Public Guardian OPG 76% 58% 65% 82% 68% 77% 49% 69% 71% 18% 43% 81% 67% 66% 46% 61% 81% 84% 69% 77% 76% 64% 70% 75% 72% 68% 62% 46% 83% 79% 70% 59% 46% 54% 38% 71% 78% 56% 71% 69% 76% 87% 63% 63% 69% 16% 23%
National Crime Agency National Crime Agency NCA 61% 50% 66% 69% 60% 75% 32% 67% 58% 23% 23% 85% 69% 68% 43% 63% 69% 69% 60% 81% 75% 52% 66% 72% 55% 50% 57% 31% 82% 77% 66% 33% 36% 29% 30% 71% 81% 51% 65% 53% 59% 76% 42% 54% 66% 25% 23%
National Savings and Investments National Savings and Investments NSANDI 90% 67% 80% 84% 72% 84% 65% 77% 77% 34% 55% 90% 82% 76% 69% 83% 84% 84% 72% 89% 87% 72% 76% 79% 70% 61% 67% 42% 85% 87% 81% 85% 66% 45% 60% 77% 84% 68% 80% 73% 84% 94% 72% 64% 73% 35% 41%
Office of Rail and Road Office of Rail and Road ORR 76% 60% 83% 84% 72% 84% 62% 77% 75% 26% 51% 92% 85% 82% 70% 87% 83% 84% 78% 92% 90% 72% 85% 80% 68% 61% 59% 38% 87% 87% 79% 78% 68% 41% 60% 79% 86% 70% 75% 73% 79% 93% 69% 66% 72% 30% 27%
Ofgem Ofgem OFGEM 77% 61% 76% 81% 69% 83% 51% 79% 70% 27% 45% 89% 79% 74% 57% 80% 79% 83% 68% 87% 86% 62% 78% 79% 65% 62% 63% 36% 87% 84% 77% 55% 51% 51% 47% 82% 89% 69% 76% 69% 69% 90% 69% 55% 67% 27% 32%
Ofqual Ofqual OFQUAL 91% 69% 81% 93% 78% 90% 61% 81% 82% 60% 68% 93% 83% 81% 64% 84% 93% 92% 79% 91% 88% 74% 84% 89% 81% 71% 72% 52% 91% 92% 87% 79% 62% 51% 54% 85% 86% 72% 80% 76% 86% 94% 88% 69% 77% 58% 61%
Ofsted Ofsted OFSTED 86% 68% 78% 90% 75% 85% 58% 82% 77% 49% 63% 92% 83% 82% 59% 73% 90% 90% 75% 87% 84% 73% 81% 84% 76% 73% 74% 47% 91% 87% 77% 69% 63% 49% 51% 83% 89% 75% 80% 76% 85% 93% 78% 62% 66% 49% 55%
Scottish Government Scottish Government SG 78% 65% 79% 81% 72% 82% 58% 82% 74% 47% 47% 92% 83% 79% 63% 80% 80% 83% 73% 89% 84% 63% 79% 82% 71% 67% 73% 40% 86% 83% 76% 63% 54% 63% 52% 85% 86% 72% 83% 71% 74% 90% 75% 62% 73% 48% 52%
Scottish Government Accountant in Bankruptcy AIB 82% 62% 72% 86% 73% 74% 56% 82% 82% 46% 54% 86% 67% 67% 60% 81% 86% 86% 67% 91% 84% 68% 78% 87% 78% 64% 74% 35% 77% 78% 67% 77% 54% 44% 48% 84% 89% 65% 89% 76% 81% 88% 83% 71% 91% 41% 59%
Scottish Government Crown Office and Procurator Fiscal Service COPFS 64% 61% 74% 85% 65% 73% 46% 72% 73% 30% 38% 93% 81% 80% 51% 67% 85% 86% 66% 80% 74% 60% 70% 74% 65% 58% 65% 34% 81% 74% 64% 59% 41% 45% 38% 75% 81% 61% 71% 70% 79% 92% 72% 59% 68% 30% 36%
Scottish Government Disclosure Scotland DS 88% 58% 66% 89% 67% 74% 52% 69% 72% 39% 42% 84% 71% 71% 46% 60% 89% 88% 66% 82% 71% 61% 67% 74% 70% 65% 66% 42% 80% 74% 67% 62% 51% 53% 42% 73% 76% 54% 74% 66% 74% 87% 66% 65% 71% 39% 44%
Scottish Government Education Scotland ES 71% 48% 71% 63% 59% 76% 35% 63% 61% 44% 28% 88% 75% 72% 44% 74% 62% 65% 64% 82% 75% 54% 67% 69% 52% 47% 55% 30% 83% 79% 65% 42% 42% 28% 27% 69% 78% 56% 51% 53% 54% 90% 58% 56% 58% 46% 43%
Scottish Government Food Standards Scotland FSS 80% 62% 76% 88% 69% 81% 57% 80% 79% 37% 50% 93% 78% 80% 60% 69% 89% 86% 71% 79% 73% 71% 75% 84% 67% 65% 72% 38% 86% 82% 74% 70% 58% 46% 54% 79% 87% 72% 82% 78% 82% 92% 86% 62% 73% 37% 45%
Scottish Government National Records of Scotland NRS 60% 52% 70% 67% 62% 76% 49% 70% 69% 37% 29% 88% 76% 70% 47% 66% 64% 69% 60% 84% 72% 54% 64% 74% 64% 52% 61% 34% 86% 81% 62% 66% 53% 37% 39% 75% 81% 55% 69% 62% 64% 84% 67% 66% 72% 38% 43%
Scottish Government Office of the Scottish Charity Regulator OSCR 89% 57% 75% 85% 70% 73% 38% 68% 76% 47% 42% 85% 83% 75% 50% 80% 83% 88% 63% 90% 78% 75% 68% 75% 75% 63% 75% 43% 75% 70% 73% 55% 35% 30% 33% 73% 75% 53% 69% 70% 80% 98% 83% 58% 70% 50% 48%
Scottish Government Registers of Scotland ROS 63% 59% 69% 77% 63% 80% 38% 78% 71% 53% 36% 86% 74% 70% 48% 68% 75% 79% 62% 83% 75% 60% 72% 72% 54% 53% 61% 33% 88% 83% 70% 43% 37% 37% 34% 84% 89% 62% 77% 61% 64% 83% 71% 70% 78% 52% 53%
Scottish Government Revenue Scotland RS 93% 67% 78% 94% 79% 89% 54% 87% 75% 60% 66% 89% 76% 78% 71% 78% 92% 96% 78% 93% 89% 83% 80% 88% 76% 71% 79% 51% 89% 88% 89% 68% 53% 47% 46% 87% 87% 79% 95% 73% 70% 89% 75% 57% 84% 63% 64%
Scottish Government Scottish Courts and Tribunals Service SCTS 75% 65% 76% 89% 71% 78% 59% 78% 80% 35% 46% 92% 80% 80% 56% 70% 89% 90% 71% 83% 80% 67% 74% 80% 72% 68% 73% 39% 83% 80% 72% 69% 53% 62% 51% 81% 84% 68% 80% 77% 86% 91% 80% 72% 76% 32% 45%
Scottish Government Scottish Housing Regulator SHR 83% 71% 85% 92% 84% 85% 64% 86% 82% 66% 72% 89% 82% 84% 74% 95% 89% 95% 87% 92% 95% 89% 95% 95% 84% 76% 84% 43% 86% 87% 82% 92% 68% 39% 58% 89% 87% 82% 87% 87% 82% 95% 82% 74% 74% 76% 71%
Scottish Government Scottish Prison Service SPS 29% 52% 66% 73% 52% 66% 45% 58% 65% 17% 27% 85% 78% 66% 44% 56% 73% 72% 55% 66% 63% 47% 56% 63% 49% 45% 49% 23% 75% 69% 54% 54% 44% 40% 41% 62% 72% 44% 54% 56% 66% 87% 69% 56% 59% 16% 20%
Scottish Government Scottish Public Pensions Agency SPPA 82% 54% 65% 75% 64% 74% 43% 66% 66% 33% 33% 81% 74% 63% 41% 67% 74% 75% 60% 87% 79% 59% 67% 77% 63% 53% 62% 30% 76% 76% 69% 55% 41% 43% 33% 72% 75% 52% 65% 51% 69% 81% 53% 62% 79% 28% 42%
Scottish Government Student Awards Agency for Scotland SAAS 72% 54% 63% 84% 63% 74% 53% 70% 76% 36% 36% 82% 68% 63% 46% 55% 86% 81% 65% 77% 68% 59% 69% 68% 63% 59% 63% 39% 82% 77% 64% 65% 56% 42% 48% 74% 82% 54% 72% 72% 68% 90% 76% 74% 75% 34% 44%
Scottish Government Transport Scotland TS 80% 63% 80% 84% 71% 79% 49% 80% 73% 39% 53% 89% 82% 77% 67% 84% 83% 85% 71% 89% 86% 65% 78% 82% 65% 61% 72% 36% 85% 79% 73% 61% 47% 45% 43% 83% 85% 72% 78% 72% 75% 89% 78% 57% 70% 43% 41%
Territorial Offices Scotland Office, Office of the Advocate General, Wales Office and Northern Ireland Office combined SWNIO 85% 67% 82% 90% 76% 85% 52% 82% 75% 38% 64% 93% 87% 83% 66% 79% 89% 90% 79% 90% 89% 79% 81% 86% 71% 67% 70% 44% 89% 84% 82% 67% 48% 45% 49% 85% 87% 78% 79% 77% 77% 91% 79% 60% 63% 37% 40%
Transport Department for Transport DFT 94% 64% 80% 83% 72% 82% 64% 81% 74% 31% 56% 91% 81% 78% 67% 83% 81% 84% 75% 87% 86% 67% 80% 82% 72% 66% 70% 41% 85% 82% 79% 74% 59% 65% 57% 84% 87% 73% 81% 74% 79% 88% 72% 63% 70% 33% 32%
Transport Driver and Vehicle Licensing Agency DVLA 76% 61% 69% 81% 78% 83% 56% 79% 77% 33% 46% 85% 78% 70% 50% 60% 80% 82% 78% 88% 83% 74% 80% 85% 84% 76% 74% 58% 88% 83% 78% 68% 50% 58% 47% 82% 88% 66% 79% 75% 78% 89% 75% 69% 77% 30% 39%
Transport Driver and Vehicle Standards Agency DVSA 79% 52% 63% 69% 63% 70% 42% 65% 64% 17% 30% 85% 75% 69% 39% 48% 66% 72% 63% 75% 71% 59% 66% 72% 65% 58% 58% 40% 80% 72% 60% 54% 40% 38% 37% 69% 80% 51% 62% 58% 72% 83% 64% 52% 58% 15% 21%
Transport Maritime and Coastguard Agency MCA 86% 65% 76% 83% 67% 79% 54% 73% 67% 37% 46% 93% 81% 81% 56% 67% 81% 84% 68% 83% 78% 62% 71% 75% 65% 60% 64% 42% 86% 83% 70% 62% 54% 50% 52% 79% 81% 62% 69% 65% 75% 85% 65% 56% 57% 38% 41%
Transport Vehicle Certification Agency VCA 85% 64% 77% 77% 64% 74% 49% 76% 67% 37% 49% 88% 85% 74% 58% 81% 70% 84% 63% 83% 81% 61% 69% 76% 54% 52% 63% 39% 76% 74% 70% 65% 51% 36% 44% 76% 83% 66% 79% 68% 68% 85% 69% 55% 59% 35% 39%
UK Export Finance UK Export Finance UKEF 96% 63% 78% 91% 73% 83% 54% 75% 75% 23% 51% 91% 82% 75% 62% 80% 92% 90% 75% 88% 87% 72% 80% 82% 66% 65% 66% 48% 87% 83% 78% 68% 54% 44% 49% 79% 80% 68% 75% 71% 78% 91% 70% 66% 75% 24% 27%
UK Statistics Authority UK Statistics Authority (including ONS) UKSAGROUP 82% 62% 73% 80% 69% 81% 55% 79% 73% 30% 44% 88% 76% 74% 52% 74% 79% 82% 71% 86% 82% 64% 76% 79% 67% 62% 67% 39% 85% 80% 77% 66% 51% 54% 48% 83% 87% 67% 82% 66% 71% 86% 70% 68% 74% 28% 38%
UK Statistics Authority UK Statistics Authority UKSA_CorrectedJan2020 100% 76% 87% 95% 81% 87% 67% 89% 83% 37% 79% 88% 87% 87% 82% 90% 94% 96% 87% 94% 94% 84% 87% 90% 76% 75% 78% 44% 88% 87% 87% 82% 63% 54% 68% 93% 90% 84% 88% 78% 87% 99% 88% 69% 76% 37% 46%
UK Statistics Authority Office for National Statistics ONS_CorrectedJan2020 82% 62% 72% 80% 69% 81% 55% 79% 72% 30% 43% 88% 76% 73% 51% 73% 78% 81% 71% 86% 81% 64% 76% 79% 67% 61% 67% 39% 85% 80% 76% 65% 51% 54% 48% 82% 87% 66% 82% 66% 71% 86% 70% 68% 74% 28% 38%
Welsh Government Welsh Government WG 73% 64% 79% 83% 73% 82% 52% 81% 75% 56% 44% 92% 82% 79% 63% 81% 82% 85% 75% 90% 86% 72% 81% 84% 71% 67% 73% 37% 87% 83% 77% 66% 49% 49% 46% 85% 88% 73% 79% 73% 78% 90% 70% 63% 75% 53% 63%
Welsh Revenue Authority Welsh Revenue Authority WRA 87% 85% 92% 95% 84% 96% 61% 92% 87% 82% 85% 98% 93% 95% 84% 88% 95% 95% 83% 97% 92% 81% 90% 92% 85% 90% 83% 47% 98% 100% 90% 68% 61% 59% 56% 93% 92% 90% 93% 90% 81% 93% 90% 76% 95% 80% 92%
Work and Pensions Department for Work and Pensions DWP 68% 59% 73% 85% 74% 85% 61% 79% 74% 37% 46% 88% 82% 78% 55% 64% 85% 86% 75% 83% 80% 74% 76% 82% 76% 71% 71% 50% 90% 87% 78% 71% 61% 61% 51% 81% 88% 69% 78% 71% 80% 86% 66% 68% 74% 36% 43%
Work and Pensions Health and Safety Executive HSE 75% 54% 75% 79% 68% 79% 43% 71% 64% 23% 33% 89% 83% 76% 52% 75% 78% 80% 67% 85% 80% 65% 73% 78% 70% 61% 66% 38% 86% 81% 71% 53% 49% 30% 41% 75% 83% 60% 67% 61% 73% 85% 46% 52% 65% 22% 26%