Research and analysis
Top 10 overcrowded train services: England and Wales, autumn 2017
Updated 24 July 2018
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| Rank | City | Location of most crowded point (1) | Time at most crowded point (1) | Train operating company | Departure time | Origin station | Destination station | Arrival time | Number of cars | Standard class passenger capacity (2) | Standard class passenger load (3) | Passengers in excess of capacity (4) | Standard class load factor (5) |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Manchester | Manchester Oxford Road | 08:24 | TransPennine Express | 04:22 | Glasgow Central | Manchester Airport | 08:44 | 4 | 191 | 403 | 212 | 211% |
| 2 | Manchester | Manchester Oxford Road | 16:19 | TransPennine Express | 16:00 | Manchester Airport | Edinburgh | 19:40 | 4 | 191 | 387 | 196 | 202% |
| 3 | London | London Kings Cross | 16:16 | Great Northern | 16:16 | Kings Cross | Royston | 17:03 | 4 | 239 | 475 | 236 | 199% |
| 4 | London | London Bridge | 08:20 | Southern | 07:16 | East Grinstead | London Bridge | 08:20 | 12 | 640 | 1220 | 580 | 191% |
| 5 | London | London Euston | 17:46 | West Midlands Trains (6) | 17:46 | London Euston | Crewe | 20:25 | 8 | 412 | 769 | 357 | 187% |
| 6 | London | London Bridge | 08:24 | Southern | 07:27 | Reigate | London Bridge | 08:24 | 12 | 669 | 1191 | 522 | 178% |
| 7 | London | London Waterloo | 08:19 | South Western Railway | 07:32 | Woking | Waterloo | 08:19 | 12 | 720 | 1267 | 547 | 176% |
| 8 | London | London Bridge | 08:44 | Southern | 06:54 | Bognor Regis | London Bridge | 08:44 | 12 | 669 | 1175 | 506 | 176% |
| 9 | London | London Blackfriars | 08:20 | Thameslink | 06:57 | Brighton | Bedford | 09:26 | 12 | 638 | 1115 | 477 | 175% |
| 10 | London | London Waterloo | 07:49 | South Western Railway | 07:02 | Woking | Waterloo | 07:49 | 12 | 720 | 1235 | 515 | 172% |
| Warning - These figures should be treated with caution - please see notes on data issues. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
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| Notes | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (1) The location and time of where the highest passenger load was recorded. For morning peak arrivals this is the station that the load was recorded on arrival, | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| and for afternoon peak departures this is the station that the load was recorded on departure. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (2) Includes the number of standard class seats on the train and may also include a standing allowance. A standing allowance is made on a service when the time | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| between stations before (AM peak) or after (PM peak) the critical load point is 20 minutes or less. The allowance for standing varies with the type of rolling stock. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (3) The number of standard class passengers on the service at its most crowded point on the journey into or out of the city. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (4) The difference between the standard class passenger load and the standard class passenger capacity. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (5) The number of standard class passengers expressed as a percentage of the maximum allowable standard class passenger capacity for that service. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| For example, a train which has the same passenger load as the passenger capacity would have a load factor of 100%. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (6) The West Midlands Trains franchise began in December 2017. This service was operated under the London Midland franchise during the autumn 2017 count period | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |