Research and analysis
Top 10 overcrowded train services: England and Wales, spring 2017
Updated 24 July 2018
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| Rank | City | Location of most crowded point (1) | Time at most crowded point (1) | Train operating company | Departure time | Origin station | Destination station | Arrival time | Number of cars | Standard class passenger capacity (2) | Standard class passenger load (3) | Passengers in excess of capacity (4) | Standard class load factor (5) |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | London | London Bridge | 07:00 | Southern | 05:40 | Uckfield | London Bridge | 07:00 | 2 | 107 | 267 | 160 | 250% |
| 2 | London | London Kings Cross | 09:02 | Great Northern | 07:55 | Cambridge | Kings Cross | 09:02 | 4 | 203 | 427 | 224 | 210% |
| 3 | London | London St Pancras | 18:10 | Thameslink | 17:11 | Sutton | Luton | 19:01 | 8 | 803 | 1579 | 776 | 197% |
| 4 | Manchester | Manchester Oxford Road | 16:19 | TransPennine Express | 16:00 | Manchester Airport | EDB | 19:40 | 12 | 191 | 354 | 163 | 186% |
| 5 | London | London Euston | 17:46 | West Midlands Trains (6) | 17:46 | London Euston | Crewe | 20:25 | 8 | 412 | 754 | 342 | 183% |
| 6 | London | London Bridge | 08:20 | Southern | 07:16 | East Grinstead | London Bridge | 08:20 | 12 | 640 | 1154 | 514 | 180% |
| 7 | London | London Blackfriars | 17:40 | Thameslink | 16:26 | Bedford | Brighton | 19:03 | 8 | 401 | 708 | 307 | 177% |
| 8 | London | Waterloo | 07:49 | South Western Railway (7) | 07:02 | Woking | Waterloo | 07:49 | 12 | 738 | 1250 | 512 | 169% |
| 9 | London | London St Pancras | 18:00 | East Midlands Trains | 18:00 | London St Pancras | Melton Mowbray | 19:48 | 10 | 386 | 648 | 262 | 168% |
| 10 | London | London Marylebone | 07:22 | Chiltern | 06:19 | Aylesbury Vale Parkway | London Marylebone | 07:22 | 3 | 204 | 341 | 137 | 167% |
| Warning - These figures should be treated with caution - please see notes on data issues. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
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| Notes | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (1) The location and time of where the highest passenger load was recorded. For morning peak arrivals this is the station that the load was recorded on arrival, | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| and for afternoon peak departures this is the station that the load was recorded on departure. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (2) Includes the number of standard class seats on the train and may also include a standing allowance. A standing allowance is made on a service when the time | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| between stations before (AM peak) or after (PM peak) the critical load point is 20 minutes or less. The allowance for standing varies with the type of rolling stock. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (3) The number of standard class passengers on the service at its most crowded point on the journey into or out of the city. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (4) The difference between the standard class passenger load and the standard class passenger capacity. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (5) The number of standard class passengers expressed as a percentage of the maximum allowable standard class passenger capacity for that service. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| For example, a train which has the same passenger load as the passenger capacity would have a load factor of 100%. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (6) The West Midlands Trains franchise began in December 2017. This service was operated under the London Midland franchise during the spring 2017 count period. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |
| (7) The South Western franchise began in August 2017. This service was operated under the South West Trains franchise during the spring 2017 count period. | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set | Not set |