Transparency data
DWP's exceptions to spending controls: information communications technology: October to December 2016
Updated 21 July 2017
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| Department | Organisation Name | HMG Ref Number | Project name | Basis for expenditure approval | Total Value Requested (£) | Total Value Approved (£) | Date of approval |
| DWP | Not set | HMG3456 | Digital Claimant Activity Messaging Service (DCAMS) | The Digital Claimant Activity Messaging Service (DCAMS) was established to deliver a more consistent and efficient service delivery model, to improve work coach productivity and to reduce avoidable contact. The project has introduced a new, improved service based on SMS automation and digital self-service, shaped by customer insight and to date has been well received in Operations. This approval is to support continuous improvement in live such as including new fields, filters, reports. | £153,000 | £153,000 | Dec-16 |
| DWP | Not set | HMG2391a | DWP AS IS Contract Extension with ATOS | The Assessment Services IT Systems (ASIS) contract is for the provision of IT to support the delivery of health and disability assessments, including the ESA and UC Work Capability Assessment as well as other smaller benefit systems. Extension to the ASIS ATOS contract for a further two year period beyond the current expiry date of 28/02/2017. | £23,370,247 | £23,370,247 | Dec-16 |
| DWP | Not set | HMG3253 | DWP Digital Children Platform - CMS 2012 System Future Delivery Model | New contract award for Application Maintenance (AM) services for the Child Maintenance System 2012 and Operations Management Information systems which supports the current child maintenance scheme. | £7,260,000 | £7,260,000 | Nov-16 |
| DWP | Not set | HMG3273 | Logistics 2017 Programme - Agility Contract Extension | This approval was for the existing Agility service to be extended for 12 months to June 2018 with the current suppliers. The Agility service covers mail opening, scanning and indexing service. It also includes a scanning service for Debt Management and for Child Maintenance Group. The 12 months extension will support the procurement of these services and transition to new supplier. | £13,060,000 | £13,060,000 | Dec-16 |
| DWP | Not set | HMG2494a | Apply for a Budgeting Loan Digital Service | To move Budgeting Loan Digital Service into public beta by the end of November 2016. The Budgeting Loan (BL) service allows customers access to money for an unexpected expense. Previously customers had to either pick up a paper application in a Jobcentre or call the Social Fund Enquiry Line and request a form is posted out to them. | £124,000 | £124,000 | Dec-16 |
| DWP | Not set | HMG3186 | FES - Work Management | The FES Work Management Project (FES WM) aim is to deliver a new service, which will transform the way FES manage fraud, error and risk referrals, improving business processes and the quality of interventions. FES Work Management will provide a strategic solution that will deliver the capability to route and manage all case types, including Universal Credit. The Private Beta phase will test new organisation designs, business processes and enabling technologies. | £4,560,000 | £4,560,000 | Oct-16 |
| DWP | Not set | HMG3290 | What Works in the Labour Market | This activity is to support policy and operation decision makers by: o Summarising evidence on labour market policies – in a format which is easy accessible o Making visible live research/commissions. This will be done via web-based portable. | £161,675 | £161,675 | Nov-16 |
| DWP | Not set | HMG3228a | Desktop 21 Contract Extension | The DWP desktop infrastructure is one of the largest in Europe and this brings a level of complexity that makes transition away from the current integrated services challenging. This contract extension allows DWP to facilitate the planned disaggregation of services and re-procurements with some services to be brought in-house and others competed in the open market in a revised operating model. | £80,500,000 | £80,500,000 | Dec-16 |
| DWP | Not set | HMG3349 | Microsoft Enterprise Subscription Agreement (ESA) and Office 365 Licensing | Renewal of DWP's Microsoft Enterprise Software Agreement (ESA) including all Microsoft licences that are required to run the Department's existing desktop estate for 3 years from 1 January 2017, as well as facilitate the Department's Strategy to disaggregate the desktop contract and move to cloud first services. | £42,950,000 | £42,950,000 | Nov-16 |
| DWP | Not set | HMG3297 | Fit Note Service Alpha-Beta Proposal | Fit Note Self Service is an online service through GOV.UK which enables customers to send a Fit Note using a smartphone to support their claim to Employment and Support Allowance (ESA). The service will then convert the information into a PDF image for ingestion into DWP's Document Repository System (DRS). | £335,000 | £335,000 | Nov-16 |
| DWP | Not set | HMG2649b | Access to Work Digital Service | ATW is a service where citizens and employers contact the department, primarily by phone, to help support individuals in the working environment. A grant can be applied for to support additional cost for IT solutions, interpreters, taxi fares etc. The aim is to move the contact to a digital service to improving the customer journey. This is to support the continued development of Public Beta citizen facing service beyond October to March 2017. | £338,632 | £338,632 | Nov-16 |
| DWP | Not set | HMG2887b | Digital Claimant Activity and Messaging System (DCAMS) | Digital Claimant Activity Messaging System (DCAMS) was established to explore a more consistent and efficient service, to improve work coach productivity and to reduce avoidable contact with customers. The project aims to introduce a improved service to customers based on SMS automation and digital self-service, shaped by customer insight. This funding request is to allow for iterative and continuous development in live. | £145,000 | £145,000 | Nov-16 |
| DWP | Not set | HMG2585b | Customer Information System - Remediation (CIS-R) Sprint 6 | The Customer Information System (CIS) is the primary, biographical customer database in the DWP, utilised by all the benefit systems to process claims and changes. Sprint 6 will complete all performance testing in the IBM environment and establish a baseline by which to measure expected application performance in the Crown Hosting Service (CHS). | £2,044,000 | £2,044,000 | Oct-16 |
| DWP | Not set | HMG3077a | Apply for ESA - ESA Digital | Apply for Employment Support Allowance (ESA) introduces a new digital channel to enable citizens to make an initial application via an online claim form. It will support the Department’s aims to digitally transform services in line with the Civil Service reforms and the Government’s digital strategy. This approval is to enable: • continued iteration of Online data capture and process improvements • movement, storage and retrieval of claim data • storage of customer data securely • secure Agent access to claim data | £117,000 | £117,000 | Nov-16 |
| DWP | Not set | HMG1714b | Virtual Machine Environment Replacement (VME-R) Programme - Full Business Case | The majority of the Department of Work and Pensions Virtual Machine Environment (VME) IT platforms, known as Legacy systems, were built and developed between 1974 and 1995. These VME platforms are now outdated and are becoming increasingly complex to change and support This approval is to migrate the remaining business applications and complete the replacement/remediation of all required middleware and internal/external interfaces. | £52,594,000 | £52,594,000 | Oct-16 |
| DWP | Not set | HMG2305b | Fraud, Error and Debt Programme - Referral Capture Project | Referral Capture Project will provide an improved fraud referral service to staff and customers. This approval is to enter the Public Beta phase of the service. | £91,000 | £91,000 | Oct-16 |
| DWP | Not set | HMG2593c | Personal Independence Payment Computer System (PIPCS) Project Phase 7. (Submission 2) | Personal Independence Payment (PIP) was introduced in April 2013 supported by the Personal Independence Payment Computer System (PIP CS). This approval is to enable agreed priority improvements to be taken forward with the PIP Performance Improvement Plan . | £5,290,000 | £5,290,000 | Oct-16 |
| DWP | Not set | HMG2874a | Personal Independence Payment Assessment Tool (PIPAT) Project. | The PIPAT Mobile allows assessment providers to view and download documents and take them with them whilst out on the road so removing the need to print out documents and / or take notes which will save assessor preparation time. This approval is for the progression of a set of PIP AT enhancements. | £796,000 | £796,000 | Oct-16 |
| DWP | Not set | HMG3254 | Personal Independence Payment - MAPS as an Information Broker (MIB) Project to support Alpha | Enriching the data in the Medical Assessment Portal Service (MAPS) data base with data from PIPAT and PIP Computer System The aggregated data will allow DWP to generate a number of reports which allow measurement against Service Level Agreements as well as providing further assessment provider performance data. To progress development of the technical changes through the Alpha stage, with a request for and to deliver the information broker into live use for PIP. | £250,000 | £250,000 | Oct-16 |
| DWP | Not set | HMG3255 | Personal Independence Payment - Ministerial Requirement to deliver an IT solution for PIP Independent Audit | This approval is for the design, development and implementation of an independent PIP Audit Solution. | £500,000 | £500,000 | Oct-16 |
| DWP | Not set | HMG3193 | DWP Provision of Non-Geographic Inbound Minutes | DWP provides free call services to citizens requiring access to benefits, advice or support. This approval is for continued provision of these telephone call minutes to the Department's contact centres using the 08nn/03nn telephone lines. | £9,006,000 | £9,006,000 | Oct-16 |
| DWP | Not set | HMG2675a | IT Application Development, Maintenance and Support (ADMS) services | HPE Application Development and Maintenance Support (ADMS) Insource: . DWP Technology is undergoing a major transformation of the way it delivers IT services and contracting arrangements over the next 3 years. This transformation will be undertaken via a series of incremental phases that each offer significant benefits to DWP Technology at each stage. The approval is for the exit and transition of the ADMS contract provided by HPE. Partial approval previously given this approval is for the remaining activity to support the transition. | £74,600,000 | £74,600,000 | Oct-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit R12 Detailed Business Requirements Support and Design | Not set | £207,060 | Oct-16 |
| DWP | Universal Credit | Not set | Universal Credit | IBM Software Support Extension | Not set | £254,480 | Oct-16 |
| DWP | Universal Credit | Not set | Universal Credit | Valtech Dataworks UPLIFT | Not set | £1,155,300 | Oct-16 |
| DWP | Universal Credit | Not set | Universal Credit | Integration Platform as a Service (iPaaS) Test and Production Environment | Not set | £344,944 | Oct-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit Digital Service (UCDS) G-Cloud Hosting | Not set | £3,082,872 | Oct-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit Digital Service (UCDS) – Delivery of Production Universal Credit Data Platform to support transaction risking, analytics and reporting | Not set | £125,863 | Oct-16 |
| DWP | Universal Credit | Not set | Universal Credit | The business critical re-location of Universal Credit Digital staff from 10 Victoria Street, London to Caxton House and related IT works, including enabling works for decant space on DWP Estate | Not set | £245,424 | Oct-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit Live Service – Accenture Release 12.1 Development, Test & Implementation | Not set | £1,415,906 | Oct-16 |
| DWP | Universal Credit | Not set | Universal Credit | Capgemini Dataworks Uplift | Not set | £104,886 | Nov-16 |
| DWP | Universal Credit | Not set | Universal Credit | Work Services Platform (WSP) R12 Sustainability Developments | Not set | £108,135 | Nov-16 |
| DWP | Universal Credit | Not set | Universal Credit | IT Products Victoria Street to Caxton | Not set | £185,927 | Nov-16 |
| DWP | Universal Credit | Not set | Universal Credit | Gcloud Hosting | Not set | £1,026,927 | Nov-16 |
| DWP | Universal Credit | Not set | Universal Credit | R12.1 Development and Test Team | Not set | £1,395,964 | Nov-16 |
| DWP | Universal Credit | Not set | Universal Credit | R12.1 Environment Support | Not set | £1,834,724 | Nov-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit Full Service F5 Appliances Big-IP 1Gbps, 200Mbps pool & iWorkflow Licenses and Support | Not set | £275,588 | Nov-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit Live Service – IBM Release 12.1 Design Continuation, Build & Test | Not set | £704,848 | Nov-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit Full Service Deployment of Amazon Web Services (AWS) Community Cloud hosting | Not set | £1,036,350 | Nov-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit HPE Support – Release 12.1 Build, Test and Implementation | Not set | £2,054,924 | Nov-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit Work Service Platform (WSP) Microsoft Premier Support | Not set | £153,894 | Nov-16 |
| DWP | Universal Credit | Not set | Universal Credit | Hashicorp Vault Enterprise Renewal | Not set | £124,446 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | Microsoft Premier Contract | Not set | £128,245 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | SB Oracle Java SE Advanced | Not set | £131,067 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | R12.1 Develop and Test Uplift | Not set | £160,504 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | F5 Big Bundle | Not set | £196,623 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | F5 Best Bundle | Not set | £208,779 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | Sentry Virtual V8 Production | Not set | £514,832 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit Live Service and CAMLite - JAVA SE Advanced | Not set | £156,959 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit Full Service F5 Appliances Big-IP 1Gbps, 200Mbps pool & iWorkflow Licenses and Support | Not set | £259,542 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit Full Service Forum Sentry perpetual licenses for Amazon Web Services (AWS) migration | Not set | £679,578 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | Data Migration Services for DataWorks | £557,592 | £557,592 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit Live Service – IBM Integration Platform as a Service (iPaaS) Upgrade from Openshift v2.2 | Not set | £149,357 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit Full Service – Hashicorp Vault Enterprise License for Amazon Web Service Migration | Not set | £164,269 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | Universal Credit –Release 12.1 HPe Performance Testing Support | Not set | £182,842 | Dec-16 |
| DWP | Universal Credit | Not set | Universal Credit | Amazon Web Services (AWS) Cloud Migration Services for Universal Credit Full Service | Not set | £199,800 | Dec-16 |