Transparency data
Customer
Updated 1 June 2017
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| General Information | Availability Information | Further Information | |||||||||||||||||||||
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| ID | Category | Sub-Category | Title / Full Data Name | Description of Data | Method of Data Collection | Method of Data Storage | Published | Disclosive | Disposal | Date of Review | Mandate | Data Publisher | Licence | Resources | Date Released | Update Frequency | Charging | Geographical Coverage | Geographical Granularity | Geographic Bounding Box | Temporal Extent Begin | Temporal Extent End | Secondary Owner |
| Not set | Not set | Not set | The title of the data item | Description of the data item | Source of the data item, how the data is collected | Location of the data item, how the data is stored | Whether the data item is already published and available in the public domain | For unpublished items, whether it contains information that can be disclosed (No) subject to undertaking the appropriate impact assessments | For unpublished items, when it will be destroyed (or if selected for permanent preservation). | For unpublished items, when the item will next be reviewed for disposal, updating or publication. | The enabling legislation that mandates the collection or creation of this data item | Location of published data e.g. LR or data.gov or both | The licence under which the information can be re-used. | The details of each available file or API | When the data item was initially released | How frequently the item is updated | A URL to the charging policy for the data item. Charging can be for access or re-use | The spatial extent described by the item | The most specific level of geographic granularity offered in the item | Not set | Not set | Not set | Another organisation credited with or associated with the item |
| CUST-001 | Customer | Contact Details | Customer Contact Details | A list of all HM Land Registry customers with contact details including name, address, telephone numbers, email addresses and a record of customer communications. | Input by HM Land Registry staff | Off-premise Oracle RightNow Operational CRM system | No | Yes | Held under departmental schedules | April 2017 | Not mandated | Not published | Not licenced | Not available | Not released | Not available | Not available | Not geographic data | Not geographic data | Not geographic data | 2007 | Current | |
| CUST-003 | Customer | Preference | Customer Preference | Details of individuals and organisations who have registered with preference services to remove them from mailing lists and cold calls. Consists of 3 separate lists, the Mail Preference Service, Telephone Preference Service and Corporate Telephone Preference Service lists. | Purchased from preference services | Off-premise Oracle RightNow Operational CRM system | No | Yes | Held under departmental schedules | April 2017 | Not mandated | Not published | Not licenced | Not available | Not released | Not available | Not available | Not geographic data | Not geographic data | Not geographic data | Current | ||
| CUST-018 | Customer | Contact Details | Customer Consolidated Record | A view of a customers statutory and Add Value transactions | Created from datafeeds | On-premise Oracle Microstrategy Analytical CRM system | No | Yes | Held under departmental schedules | April 2017 | Not mandated | Not published | Not licenced | Not available | Not released | Not available | Not available | Not geographic data | Not geographic data | Not geographic data | 2007 | Current | |
| CUST-004 | Customer | CCD Governance | Commercial and Customer Directorate Governance | Commercial and Customer Directorate Governance Data including assurance data, risk registers, budgets, management accounting, commercial revenue, sales data and audit outcomes. | Corporate Governance | On-premise Mapped network drive | No | Yes | Held under departmental schedules | April 2017 | Not mandated | Not published | Not licenced | Not available | Not released | Not available | Not available | Not geographic data | Not geographic data | Not geographic data | Current | ||
| CUST-005 | Information | Press Releases | Current Press Releases | Press releases Informing the public and press about HM Land Registry events and activities and monthly data releases. | HM Land Registry authored publication | Off-premise Public cloud GOV.UK Amazon Web Services S3 | Yes | Published | Published | April 2017 | Not mandated | https://www.gov.uk/government/announcements?keywords=&announcement_filter_option=press-releases&topics%5B%5D=all&departments%5B%5D=land-registry&world_locations%5B%5D=all&from_date=&to_date= | Crown Copyright | website information | 2003 | As required | Free | Not geographic data | Not geographic data | Not geographic data | 31 January 2011 | Current | gov.uk |
| CUST-006 | Information | Press Releases | Archived Press Releases | Archived press releases Informing the public and press about HM Land Registry events and activities and monthly data releases. | HM Land Registry authored publication | Off-premise Public cloud GOV.UK Amazon Web Services S3 | Yes | Published | Published | April 2017 | Not mandated | http://webarchive.nationalarchives.gov.uk/20111030175426/http://landregistry.gov.uk/about-us/press-listing | Crown Copyright | website information | 2003 | As required | Free | Not geographic data | Not geographic data | Not geographic data | 1 November 1999 | Current | data.gov.uk Ntaional Archives |
| CUST-007 | Customer | Service Catalogue | Service Catalogue | Services provided by HM Land Registry. | Administrative data | Off-premise Public Cloud SharePoint Microsoft | No | Yes | Held under departmental schedules | April 2017 | Not mandated | Not published | Not licenced | SharePoint | Not released | Not available | Not available | Not geographic data | Not geographic data | Not geographic data | Current | ||
| CUST-008 | Customer | Customer Contracts | Add Value Services Customer Contracts | Customer contracts entered into with HM Land Registry for Add Value services. | Contract details | On-premise Mapped network drive | No | Yes | Retained for 3 years after expiration of contract | April 2017 | Not mandated | Not published | Not licenced | Not available | Not released | Not available | Not available | Not geographic data | Not geographic data | Not geographic data | September 2010 | Current | |
| CUST-009 | Customer | Portal Agreements | Portal Agreements | The regulatory agreements entered into with HM Land Registry which define the terms upon which access to the different groups of HM Land Registry's electronic services via the Portal channel is granted. | Agreement details | Off-premise Public cloud GOV.UK Amazon Web Services S3 | Yes | Published | At least 6 years after expiry | April 2017 | Not mandated | https://www.gov.uk/government/publications/conditions-of-use-hm-land-registry-business-e-services | Crown Copyright | Not available | Not released | Not available | Free | Not geographic data | Not geographic data | Not geographic data | September 2008 | Current | |
| CUST-010 | Customer | Application Forms | Application Forms | Downloadable copies of HM Land Registry application forms. | Forms prescribed by the Land Registration Rules 2003 | Off-premise Public cloud GOV.UK Amazon Web Services S3 | Yes | Published | Published | April 2017 | Land Registration Rules 2003 | https://www.gov.uk/government/collections/hm-land-registry-forms | Crown copyright | pdf & word files | 2003 | As required | Free | Not geographic data | Not geographic data | Not geographic data | Current |