Civil Service People Survey 2015 report for Department for Business, Innovation and Skills
Returns 2137
Response rate 84%
Employee engagement is shaped by experience at work, as measured by nine themes in the survey (which follow after the engagement index)
Engagement Index is 56%
Difference from previous survey 0%
Difference from CS2015 -2% This is a statistically significant difference
Difference from CS High Performers -7% This is a statistically significant difference
My work % Positive theme score is 77%
Strength of association with engagement 3 out of 4
Difference from previous survey -2% This is a statistically significant difference
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -2% This is a statistically significant difference
Organisational objectives and purpose % Positive theme score is 78%
Strength of association with engagement 2 out of 4
Difference from previous survey -4% This is a statistically significant difference
Difference from CS2015 -4% This is a statistically significant difference
Difference from CS High Performers -8% This is a statistically significant difference
My manager % Positive theme score is 68%
Strength of association with engagement 3 out of 4
Difference from previous survey +1%
Difference from CS2015 +1%
Difference from CS High Performers -2% This is a statistically significant difference
My team % Positive theme score is 81%
Strength of association with engagement 1 out of 4
Difference from previous survey 0%
Difference from CS2015 +1% This is a statistically significant difference
Difference from CS High Performers -2% This is a statistically significant difference
Learning and development % Positive theme score is 55%
Strength of association with engagement 2 out of 4
Difference from previous survey 0%
Difference from CS2015 +5% This is a statistically significant difference
Difference from CS High Performers -1%
Inclusion and fair treatment % Positive theme score is 76%
Strength of association with engagement 1 out of 4
Difference from previous survey +1%
Difference from CS2015 +1% This is a statistically significant difference
Difference from CS High Performers -3% This is a statistically significant difference
Resources and workload % Positive theme score is 72%
Strength of association with engagement 2 out of 4
Difference from previous survey +1%
Difference from CS2015 0%
Difference from CS High Performers -5% This is a statistically significant difference
Pay and benefits % Positive theme score is 26%
Strength of association with engagement 2 out of 4
Difference from previous survey 0%
Difference from CS2015 -4% This is a statistically significant difference
Difference from CS High Performers -10% This is a statistically significant difference
Leadership and managing change % Positive theme score is 45%
Strength of association with engagement 4 out of 4
Difference from previous survey 0%
Difference from CS2015 +3% This is a statistically significant difference
Difference from CS High Performers -6% This is a statistically significant difference
The following results show how you performed on each of the nine themes ranked by the strength of association with engagement. The themes which have the strongest association with engagement should be the focus for action.
Leadership and managing change Strength of association with engagement 4 out of 4
Theme score % positive is 45%
Difference from previous survey 0%
Difference from CS2015 +3% This is a statistically significant difference
Difference from CS High Performers -6% This is a statistically significant difference
My work Strength of association with engagement 3 out of 4
Theme score % positive is 77%
Difference from previous survey -2% This is a statistically significant difference
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -2% This is a statistically significant difference
My manager Strength of association with engagement 3 out of 4
Theme score % positive is 68%
Difference from previous survey +1%
Difference from CS2015 +1%
Difference from CS High Performers -2% This is a statistically significant difference
Learning and development Strength of association with engagement 2 out of 4
Theme score % positive is 55%
Difference from previous survey 0%
Difference from CS2015 +5% This is a statistically significant difference
Difference from CS High Performers -1%
Pay and benefits Strength of association with engagement 2 out of 4
Theme score % positive is 26%
Difference from previous survey 0%
Difference from CS2015 -4% This is a statistically significant difference
Difference from CS High Performers -10% This is a statistically significant difference
Resources and workload Strength of association with engagement 2 out of 4
Theme score % positive is 72%
Difference from previous survey +1%
Difference from CS2015 0%
Difference from CS High Performers -5% This is a statistically significant difference
Organisational objectives and purpose Strength of association with engagement 2 out of 4
Theme score % positive is 78%
Difference from previous survey -4% This is a statistically significant difference
Difference from CS2015 -4% This is a statistically significant difference
Difference from CS High Performers -8% This is a statistically significant difference
My team Strength of association with engagement 1 out of 4
Theme score % positive is 81%
Difference from previous survey 0%
Difference from CS2015 +1% This is a statistically significant difference
Difference from CS High Performers -2% This is a statistically significant difference
Inclusion and fair treatment Strength of association with engagement 1 out of 4
Theme score % positive is 76%
Difference from previous survey +1%
Difference from CS2015 +1% This is a statistically significant difference
Difference from CS High Performers -3% This is a statistically significant difference
Wellbeing
Overall, how satisfied are you with your life nowadays? % positive 62%
Overall, to what extent do you feel that the things you do in your life are worthwhile? % positive 68%
Overall, how happy did you feel yesterday? % positive 58%
Overall, how anxious did you feel yesterday? % positive 44%
Discrimination, bullying and harassment
During the past 12 months have you personally experienced discrimination at work? % Yes 11%
During the past 12 months have you personally experienced bullying or harassment at work? % Yes 8%
Your plans for the future
I want to leave BIS as soon as possible 8%
I want to leave BIS within the next 12 months 20%
I want to stay working for BIS for at least the next year 37%
I want to stay working for BIS for at least the next three years 35%
Results of all questions in theme order
My work Theme score % positive is 77%
Difference from previous survey -2% This is a statistically significant difference
Strength of association with engagement 3 out of 4
My work questions
B01 I am interested in my work
% strongly agree 40%
% agree 50%
% neither 7%
% disagree 3%
% strongly disagree 1%
% Positive 89%
Difference from previous survey -2% This is a statistically significant difference
Difference from CS2015 0%
Difference from CS High Performers -2% This is a statistically significant difference
B02 I am sufficiently challenged by my work
% strongly agree 36%
% agree 45%
% neither 10%
% disagree 7%
% strongly disagree 2%
% Positive 81%
Difference from previous survey -2% This is a statistically significant difference
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -2% This is a statistically significant difference
B03 My work gives me a sense of personal accomplishment
% strongly agree 25%
% agree 50%
% neither 15%
% disagree 9%
% strongly disagree 2%
% Positive 74%
Difference from previous survey -3% This is a statistically significant difference
Difference from CS2015 -1% This is a statistically significant difference
Difference from CS High Performers -4% This is a statistically significant difference
B04 I feel involved in the decisions that affect my work
% strongly agree 16%
% agree 43%
% neither 20%
% disagree 17%
% strongly disagree 4%
% Positive 59%
Difference from previous survey -5% This is a statistically significant difference
Difference from CS2015 +3% This is a statistically significant difference
Difference from CS High Performers -5% This is a statistically significant difference
B05 I have a choice in deciding how I do my work
% strongly agree 27%
% agree 53%
% neither 12%
% disagree 6%
% strongly disagree 2%
% Positive 80%
Difference from previous survey 0%
Difference from CS2015 +7% This is a statistically significant difference
Difference from CS High Performers +1% This is a statistically significant difference
Organisational objectives and purpose Theme score % positive is 78%
Difference from previous survey -4% This is a statistically significant difference
Strength of association with engagement 2 out of 4
Organisational objectives and purpose questions
B06 I have a clear understanding of the Department's purpose
% strongly agree 22%
% agree 59%
% neither 13%
% disagree 5%
% strongly disagree 1%
% Positive 81%
Difference from previous survey -4% This is a statistically significant difference
Difference from CS2015 -4% This is a statistically significant difference
Difference from CS High Performers -8% This is a statistically significant difference
B07 I have a clear understanding of the Department's objectives
% strongly agree 19%
% agree 56%
% neither 17%
% disagree 6%
% strongly disagree 1%
% Positive 75%
Difference from previous survey -4% This is a statistically significant difference
Difference from CS2015 -4% This is a statistically significant difference
Difference from CS High Performers -9% This is a statistically significant difference
B08 I understand how my work contributes to the Department's objectives
% strongly agree 24%
% agree 56%
% neither 14%
% disagree 5%
% strongly disagree 2%
% Positive 79%
Difference from previous survey -4% This is a statistically significant difference
Difference from CS2015 -3% This is a statistically significant difference
Difference from CS High Performers -7% This is a statistically significant difference
My manager Theme score % positive is 68%
Difference from previous survey +1%
Strength of association with engagement 3 out of 4
My manager questions
B09 My manager motivates me to be more effective in my job
% strongly agree 24%
% agree 46%
% neither 18%
% disagree 9%
% strongly disagree 3%
% Positive 70%
Difference from previous survey -1%
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -2% This is a statistically significant difference
B10 My manager is considerate of my life outside work
% strongly agree 41%
% agree 43%
% neither 10%
% disagree 4%
% strongly disagree 2%
% Positive 84%
Difference from previous survey +1%
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -1% This is a statistically significant difference
B11 My manager is open to my ideas
% strongly agree 38%
% agree 46%
% neither 11%
% disagree 3%
% strongly disagree 2%
% Positive 84%
Difference from previous survey +1% This is a statistically significant difference
Difference from CS2015 +4% This is a statistically significant difference
Difference from CS High Performers 0%
B12 My manager helps me to understand how I contribute to the Department's objectives
% strongly agree 19%
% agree 45%
% neither 26%
% disagree 8%
% strongly disagree 2%
% Positive 64%
Difference from previous survey +1%
Difference from CS2015 0%
Difference from CS High Performers -4% This is a statistically significant difference
B13 Overall, I have confidence in the decisions made by my manager
% strongly agree 30%
% agree 47%
% neither 15%
% disagree 6%
% strongly disagree 3%
% Positive 77%
Difference from previous survey +1% This is a statistically significant difference
Difference from CS2015 +4% This is a statistically significant difference
Difference from CS High Performers 0%
B14 My manager recognises when I have done my job well
% strongly agree 32%
% agree 48%
% neither 12%
% disagree 5%
% strongly disagree 2%
% Positive 81%
Difference from previous survey +1% This is a statistically significant difference
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -1%
B15 I receive regular feedback on my performance
% strongly agree 19%
% agree 46%
% neither 20%
% disagree 13%
% strongly disagree 3%
% Positive 64%
Difference from previous survey 0%
Difference from CS2015 -2% This is a statistically significant difference
Difference from CS High Performers -6% This is a statistically significant difference
B16 The feedback I receive helps me to improve my performance
% strongly agree 18%
% agree 46%
% neither 25%
% disagree 8%
% strongly disagree 3%
% Positive 64%
Difference from previous survey +1%
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -1% This is a statistically significant difference
B17 I think that my performance is evaluated fairly
% strongly agree 16%
% agree 44%
% neither 24%
% disagree 11%
% strongly disagree 6%
% Positive 60%
Difference from previous survey +2% This is a statistically significant difference
Difference from CS2015 -3% This is a statistically significant difference
Difference from CS High Performers -8% This is a statistically significant difference
B18 Poor performance is dealt with effectively in my team
% strongly agree 8%
% agree 29%
% neither 45%
% disagree 12%
% strongly disagree 5%
% Positive 37%
Difference from previous survey 0%
Difference from CS2015 -2% This is a statistically significant difference
Difference from CS High Performers -6% This is a statistically significant difference
My team Theme score % positive is 81%
Difference from previous survey 0%
Strength of association with engagement 1 out of 4
My team questions
B19 The people in my team can be relied upon to help when things get difficult in my job
% strongly agree 34%
% agree 50%
% neither 11%
% disagree 4%
% strongly disagree 1%
% Positive 84%
Difference from previous survey 0%
Difference from CS2015 0%
Difference from CS High Performers -2% This is a statistically significant difference
B20 The people in my team work together to find ways to improve the service we provide
% strongly agree 30%
% agree 52%
% neither 13%
% disagree 4%
% strongly disagree 1%
% Positive 82%
Difference from previous survey -1% This is a statistically significant difference
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -2% This is a statistically significant difference
B21 The people in my team are encouraged to come up with new and better ways of doing things
% strongly agree 26%
% agree 50%
% neither 17%
% disagree 5%
% strongly disagree 1%
% Positive 77%
Difference from previous survey 0%
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -2% This is a statistically significant difference
Learning and development Theme score % positive is 55%
Difference from previous survey 0%
Strength of association with engagement 2 out of 4
Learning and development questions
B22 I am able to access the right learning and development opportunities when I need to
% strongly agree 16%
% agree 51%
% neither 21%
% disagree 9%
% strongly disagree 2%
% Positive 68%
Difference from previous survey +1%
Difference from CS2015 +5% This is a statistically significant difference
Difference from CS High Performers 0%
B23 Learning and development activities I have completed in the past 12 months have helped to improve my performance
% strongly agree 14%
% agree 45%
% neither 30%
% disagree 8%
% strongly disagree 2%
% Positive 59%
Difference from previous survey +1%
Difference from CS2015 +8% This is a statistically significant difference
Difference from CS High Performers +1% This is a statistically significant difference
B24 There are opportunities for me to develop my career in BIS
% strongly agree 10%
% agree 35%
% neither 29%
% disagree 17%
% strongly disagree 8%
% Positive 45%
Difference from previous survey -2% This is a statistically significant difference
Difference from CS2015 +4% This is a statistically significant difference
Difference from CS High Performers -4% This is a statistically significant difference
B25 Learning and development activities I have completed while working for BIS are helping me to develop my career
% strongly agree 11%
% agree 36%
% neither 35%
% disagree 12%
% strongly disagree 5%
% Positive 47%
Difference from previous survey -1%
Difference from CS2015 +3% This is a statistically significant difference
Difference from CS High Performers -3% This is a statistically significant difference
Inclusion and fair treatment Theme score % positive is 76%
Difference from previous survey +1%
Strength of association with engagement 1 out of 4
Inclusion and fair treatment questions
B26 I am treated fairly at work
% strongly agree 26%
% agree 53%
% neither 12%
% disagree 6%
% strongly disagree 3%
% Positive 80%
Difference from previous survey +2% This is a statistically significant difference
Difference from CS2015 +1% This is a statistically significant difference
Difference from CS High Performers -2% This is a statistically significant difference
B27 I am treated with respect by the people I work with
% strongly agree 32%
% agree 53%
% neither 10%
% disagree 3%
% strongly disagree 2%
% Positive 86%
Difference from previous survey 0%
Difference from CS2015 +1% This is a statistically significant difference
Difference from CS High Performers -1% This is a statistically significant difference
B28 I feel valued for the work I do
% strongly agree 20%
% agree 46%
% neither 19%
% disagree 10%
% strongly disagree 5%
% Positive 66%
Difference from previous survey -1%
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -3% This is a statistically significant difference
B29 I think that BIS respects individual differences (e.g. cultures, working styles, backgrounds, ideas, etc)
% strongly agree 24%
% agree 48%
% neither 18%
% disagree 7%
% strongly disagree 3%
% Positive 72%
Difference from previous survey +2% This is a statistically significant difference
Difference from CS2015 0%
Difference from CS High Performers -6% This is a statistically significant difference
Resources and workload Theme score % positive is 72%
Difference from previous survey +1%
Strength of association with engagement 2 out of 4
Resources and workload questions
B30 In my job, I am clear what is expected of me
% strongly agree 22%
% agree 58%
% neither 12%
% disagree 7%
% strongly disagree 2%
% Positive 80%
Difference from previous survey -1% This is a statistically significant difference
Difference from CS2015 -3% This is a statistically significant difference
Difference from CS High Performers -6% This is a statistically significant difference
B31 I get the information I need to do my job well
% strongly agree 14%
% agree 56%
% neither 18%
% disagree 10%
% strongly disagree 2%
% Positive 69%
Difference from previous survey -2% This is a statistically significant difference
Difference from CS2015 0%
Difference from CS High Performers -4% This is a statistically significant difference
B32 I have clear work objectives
% strongly agree 18%
% agree 59%
% neither 13%
% disagree 8%
% strongly disagree 2%
% Positive 76%
Difference from previous survey -1% This is a statistically significant difference
Difference from CS2015 +1% This is a statistically significant difference
Difference from CS High Performers -3% This is a statistically significant difference
B33 I have the skills I need to do my job effectively
% strongly agree 23%
% agree 64%
% neither 9%
% disagree 2%
% strongly disagree 0%
% Positive 88%
Difference from previous survey +1%
Difference from CS2015 0%
Difference from CS High Performers -3% This is a statistically significant difference
B34 I have the tools I need to do my job effectively
% strongly agree 15%
% agree 56%
% neither 18%
% disagree 10%
% strongly disagree 2%
% Positive 70%
Difference from previous survey +7% This is a statistically significant difference
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -4% This is a statistically significant difference
B35 I have an acceptable workload
% strongly agree 8%
% agree 49%
% neither 18%
% disagree 18%
% strongly disagree 7%
% Positive 57%
Difference from previous survey +2% This is a statistically significant difference
Difference from CS2015 -2% This is a statistically significant difference
Difference from CS High Performers -7% This is a statistically significant difference
B36 I achieve a good balance between my work life and my private life
% strongly agree 14%
% agree 50%
% neither 18%
% disagree 13%
% strongly disagree 6%
% Positive 64%
Difference from previous survey +1% This is a statistically significant difference
Difference from CS2015 -3% This is a statistically significant difference
Difference from CS High Performers -8% This is a statistically significant difference
Pay and benefits Theme score % positive is 26%
Difference from previous survey 0%
Strength of association with engagement 2 out of 4
Pay and benefits questions
B37 I feel that my pay adequately reflects my performance
% strongly agree 3%
% agree 25%
% neither 21%
% disagree 30%
% strongly disagree 21%
% Positive 28%
Difference from previous survey +1%
Difference from CS2015 -3% This is a statistically significant difference
Difference from CS High Performers -9% This is a statistically significant difference
B38 I am satisfied with the total benefits package
% strongly agree 3%
% agree 25%
% neither 23%
% disagree 30%
% strongly disagree 19%
% Positive 28%
Difference from previous survey -1%
Difference from CS2015 -5% This is a statistically significant difference
Difference from CS High Performers -11% This is a statistically significant difference
B39 Compared to people doing a similar job in other organisations I feel my pay is reasonable
% strongly agree 3%
% agree 19%
% neither 22%
% disagree 30%
% strongly disagree 26%
% Positive 22%
Difference from previous survey 0%
Difference from CS2015 -4% This is a statistically significant difference
Difference from CS High Performers -10% This is a statistically significant difference
Leadership and managing change Theme score % positive is 45%
Difference from previous survey 0%
Strength of association with engagement 4 out of 4
Leadership and managing change questions
B40 I feel that BIS as a whole is managed well
% strongly agree 6%
% agree 45%
% neither 31%
% disagree 13%
% strongly disagree 5%
% Positive 51%
Difference from previous survey +2% This is a statistically significant difference
Difference from CS2015 +5% This is a statistically significant difference
Difference from CS High Performers -6% This is a statistically significant difference
B41 Senior managers in BIS are sufficiently visible
% strongly agree 13%
% agree 50%
% neither 21%
% disagree 13%
% strongly disagree 4%
% Positive 63%
Difference from previous survey +3% This is a statistically significant difference
Difference from CS2015 +10% This is a statistically significant difference
Difference from CS High Performers -3% This is a statistically significant difference
B42 I believe the actions of senior managers are consistent with the Department's values
% strongly agree 9%
% agree 43%
% neither 34%
% disagree 9%
% strongly disagree 4%
% Positive 52%
Difference from previous survey +3% This is a statistically significant difference
Difference from CS2015 +7% This is a statistically significant difference
Difference from CS High Performers -4% This is a statistically significant difference
B43 I believe that the Permanent Secretary and Directors General have a clear vision for the future of BIS
% strongly agree 9%
% agree 40%
% neither 34%
% disagree 12%
% strongly disagree 5%
% Positive 49%
Difference from previous survey -3% This is a statistically significant difference
The question text between these two surveys has changed slightly so please exercise caution when comparing the results
Difference from CS2015 +7% This is a statistically significant difference
Difference from CS High Performers -5% This is a statistically significant difference
B44 Overall, I have confidence in the decisions made by the Department's senior managers
% strongly agree 7%
% agree 38%
% neither 37%
% disagree 12%
% strongly disagree 6%
% Positive 45%
Difference from previous survey -1%
Difference from CS2015 +4% This is a statistically significant difference
Difference from CS High Performers -7% This is a statistically significant difference
B45 I feel that change is managed well in BIS
% strongly agree 4%
% agree 27%
% neither 38%
% disagree 23%
% strongly disagree 8%
% Positive 31%
Difference from previous survey +3% This is a statistically significant difference
Difference from CS2015 0%
Difference from CS High Performers -8% This is a statistically significant difference
B46 When changes are made in BIS they are usually for the better
% strongly agree 3%
% agree 19%
% neither 48%
% disagree 23%
% strongly disagree 8%
% Positive 22%
Difference from previous survey -6% This is a statistically significant difference
Difference from CS2015 -5% This is a statistically significant difference
Difference from CS High Performers -13% This is a statistically significant difference
B47 BIS keeps me informed about matters that affect me
% strongly agree 7%
% agree 56%
% neither 25%
% disagree 8%
% strongly disagree 3%
% Positive 64%
Difference from previous survey 0%
Difference from CS2015 +8% This is a statistically significant difference
Difference from CS High Performers -1%
B48 I have the opportunity to contribute my views before decisions are made that affect me
% strongly agree 5%
% agree 31%
% neither 33%
% disagree 24%
% strongly disagree 7%
% Positive 36%
Difference from previous survey +1% This is a statistically significant difference
Difference from CS2015 0%
Difference from CS High Performers -9% This is a statistically significant difference
B49 I think it is safe to challenge the way things are done in BIS
% strongly agree 6%
% agree 36%
% neither 32%
% disagree 18%
% strongly disagree 8%
% Positive 43%
Difference from previous survey +1%
Difference from CS2015 +1% This is a statistically significant difference
Difference from CS High Performers -7% This is a statistically significant difference
Engagement questions
B50 I am proud when I tell others I am part of BIS
% strongly agree 10%
% agree 41%
% neither 35%
% disagree 10%
% strongly disagree 3%
% Positive 51%
Difference from previous survey +1% This is a statistically significant difference
Difference from CS2015 -6% This is a statistically significant difference
Difference from CS High Performers -15% This is a statistically significant difference
B51 I would recommend BIS as a great place to work
% strongly agree 11%
% agree 36%
% neither 34%
% disagree 15%
% strongly disagree 5%
% Positive 47%
Difference from previous survey -1%
Difference from CS2015 -1%
Difference from CS High Performers -12% This is a statistically significant difference
B52 I feel a strong personal attachment to BIS
% strongly agree 9%
% agree 27%
% neither 34%
% disagree 22%
% strongly disagree 7%
% Positive 37%
Difference from previous survey +1%
Difference from CS2015 -10% This is a statistically significant difference
Difference from CS High Performers -17% This is a statistically significant difference
B53 BIS inspires me to do the best in my job
% strongly agree 8%
% agree 30%
% neither 40%
% disagree 17%
% strongly disagree 5%
% Positive 38%
Difference from previous survey 0%
Difference from CS2015 -6% This is a statistically significant difference
Difference from CS High Performers -13% This is a statistically significant difference
B54 BIS motivates me to help it achieve its objectives
% strongly agree 7%
% agree 30%
% neither 39%
% disagree 18%
% strongly disagree 5%
% Positive 37%
Difference from previous survey -1%
Difference from CS2015 -5% This is a statistically significant difference
Difference from CS High Performers -11% This is a statistically significant difference
Taking action questions
B55 I believe that senior managers in BIS will take action on the results from this survey
% strongly agree 9%
% agree 40%
% neither 29%
% disagree 15%
% strongly disagree 7%
% Positive 49%
Difference from previous survey 0%
Difference from CS2015 +6% This is a statistically significant difference
Difference from CS High Performers -5% This is a statistically significant difference
B56 I believe that managers where I work will take action on the results from this survey
% strongly agree 17%
% agree 45%
% neither 23%
% disagree 10%
% strongly disagree 5%
% Positive 62%
Difference from previous survey +1%
Difference from CS2015 +7% This is a statistically significant difference
Difference from CS High Performers 0%
B57 Where I work, I think effective action has been taken on the results of the last survey
% strongly agree 11%
% agree 30%
% neither 40%
% disagree 13%
% strongly disagree 5%
% Positive 41%
Difference from previous survey +3% This is a statistically significant difference
Difference from CS2015 +8% This is a statistically significant difference
Difference from CS High Performers -1%
Organisational culture questions
B58 I am trusted to carry out my job effectively
% strongly agree 28%
% agree 59%
% neither 8%
% disagree 4%
% strongly disagree 1%
% Positive 87%
Difference from previous survey +1% This is a statistically significant difference
Difference from CS2015 -1%
Difference from CS High Performers -2% This is a statistically significant difference
B59 I believe I would be supported if I try a new idea, even if it may not work
% strongly agree 18%
% agree 53%
% neither 19%
% disagree 8%
% strongly disagree 2%
% Positive 71%
Difference from previous survey +1% This is a statistically significant difference
Difference from CS2015 +3% This is a statistically significant difference
Difference from CS High Performers -1% This is a statistically significant difference
B60 My performance is evaluated based on whether I get things done, rather than solely follow processes
% strongly agree 16%
% agree 51%
% neither 21%
% disagree 8%
% strongly disagree 4%
% Positive 67%
Difference from previous survey 0%
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -3% This is a statistically significant difference
B61 When I talk about BIS I say "we" rather than "they"
% strongly agree 19%
% agree 52%
% neither 20%
% disagree 7%
% strongly disagree 2%
% Positive 71%
Difference from previous survey -1%
Difference from CS2015 +1% This is a statistically significant difference
Difference from CS High Performers -7% This is a statistically significant difference
B62 I have some really good friendships at work
% strongly agree 22%
% agree 48%
% neither 21%
% disagree 7%
% strongly disagree 2%
% Positive 70%
Difference from previous survey 0%
Difference from CS2015 -6% This is a statistically significant difference
Difference from CS High Performers -9% This is a statistically significant difference
Leadership statement questions
B63 My manager inspires my team to do our best
% strongly agree 21%
% agree 48%
% neither 19%
% disagree 9%
% strongly disagree 3%
% Positive 69%
Difference from previous survey is not available
Difference from CS2015 +2% This is a statistically significant difference
Difference from CS High Performers -2% This is a statistically significant difference
B64 Senior managers inspire people across BIS to do their best
% strongly agree 8%
% agree 37%
% neither 38%
% disagree 13%
% strongly disagree 4%
% Positive 45%
Difference from previous survey is not available
Difference from CS2015 +8% This is a statistically significant difference
Difference from CS High Performers -1% This is a statistically significant difference
B65 My manager leads our team with confidence
% strongly agree 26%
% agree 50%
% neither 15%
% disagree 6%
% strongly disagree 3%
% Positive 76%
Difference from previous survey is not available
Difference from CS2015 +6% This is a statistically significant difference
Difference from CS High Performers 0%
B66 Senior managers lead BIS with confidence
% strongly agree 11%
% agree 46%
% neither 32%
% disagree 7%
% strongly disagree 3%
% Positive 57%
Difference from previous survey is not available
Difference from CS2015 +10% This is a statistically significant difference
Difference from CS High Performers 0%
B67 My manager empowers me to do my job effectively
% strongly agree 24%
% agree 51%
% neither 15%
% disagree 7%
% strongly disagree 3%
% Positive 75%
Difference from previous survey is not available
Difference from CS2015 +3% This is a statistically significant difference
Difference from CS High Performers -1%
B68 The Department's senior managers empower teams to deliver
% strongly agree 9%
% agree 39%
% neither 39%
% disagree 9%
% strongly disagree 4%
% Positive 48%
Difference from previous survey is not available
Difference from CS2015 +8% This is a statistically significant difference
Difference from CS High Performers -1%
B69 Senior managers in BIS actively role model the behaviours set out in the Civil Service Leadership Statement
% strongly agree 8%
% agree 35%
% neither 43%
% disagree 9%
% strongly disagree 5%
% Positive 43%
Difference from previous survey is not available
Difference from CS2015 +7% This is a statistically significant difference
Difference from CS High Performers -1%
B70 My manager actively role models the behaviours set out in the Civil Service Leadership Statement
% strongly agree 19%
% agree 43%
% neither 28%
% disagree 6%
% strongly disagree 4%
% Positive 62%
Difference from previous survey is not available
Difference from CS2015 +5% This is a statistically significant difference
Difference from CS High Performers 0%
Wellbeing questions
Unlike the questions B01 to B70 which ask people to rate their agreement from strongly agree to strongly disagree
the four wellbeing questions use a 11 point scale
This scale ranges from 0 to 10 for each question
where 0 is equivalent to not at all for example not all at satisfied or not at all worthwhile
and where 10 is equivalent to completely for example completely satisfied or completely anxious
For questions W01 W02 and W03 the percent positive is the proportion answering 7 8 9 or 10 to each question
W01 Overall, how satisfied are you with your life nowadays?
% 0 to 4 13%
% 5 to 6 25%
% 7 to 8 52%
% 9 to 10 10%
% Positive 62%
Difference from previous survey 0%
Difference from CS2015 -3% This is a statistically significant difference
Difference from CS High Performers -6% This is a statistically significant difference
W02 Overall, to what extent do you feel that the things you do in your life are worthwhile?
% 0 to 4 10%
% 5 to 6 22%
% 7 to 8 51%
% 9 to 10 17%
% Positive 68%
Difference from previous survey 0%
Difference from CS2015 -3% This is a statistically significant difference
Difference from CS High Performers -6% This is a statistically significant difference
W03 Overall, how happy did you feel yesterday?
% 0 to 4 17%
% 5 to 6 25%
% 7 to 8 44%
% 9 to 10 14%
% Positive 58%
Difference from previous survey 0%
Difference from CS2015 -4% This is a statistically significant difference
Difference from CS High Performers -7% This is a statistically significant difference
For question W04 the percent positive is the proportion answering 0 1 2 or 3 to the question
W04 Overall, how anxious did you feel yesterday?
% 0 to 1 16%
% 2 to 3 28%
% 4 to 5 23%
% 6 to 10 33%
% Positive 44%
Difference from previous survey -1%
Difference from CS2015 -6% This is a statistically significant difference
Difference from CS High Performers -9% This is a statistically significant difference
Your plans for the future questions
C01. Which of the following statements most reflects your current thoughts about working for BIS?
I want to leave BIS as soon as possible 8%
Difference from previous survey +2% This is a statistically significant difference
Difference from CS2015 0%
Difference from CS High Performers -3% This is a statistically significant difference
I want to leave BIS within the next 12 months 20%
Difference from previous survey +4% This is a statistically significant difference
Difference from CS2015 +5% This is a statistically significant difference
Difference from CS High Performers +1%
I want to stay working for BIS for at least the next year 37%
Difference from previous survey -3% This is a statistically significant difference
Difference from CS2015 +5% This is a statistically significant difference
Difference from CS High Performers -1% This is a statistically significant difference
I want to stay working for BIS for at least the next three years 35%
Difference from previous survey -3% This is a statistically significant difference
Difference from CS2015 -8% This is a statistically significant difference
Difference from CS High Performers -16% This is a statistically significant difference
The Civil Service Code questions
Differences are based on % Yes score
D01. Are you aware of the Civil Service Code?  % Yes 98% % No 2%
Difference from previous survey 0% This is a statistically significant difference
Difference from CS2015 +7% This is a statistically significant difference
Difference from CS High Performers +3% This is a statistically significant difference
D02. Are you aware of how to raise a concern under the Civil Service Code?  % Yes 67% % No 33%
Difference from previous survey +1%
Difference from CS2015 0%
Difference from CS High Performers -6% This is a statistically significant difference
D03. Are you confident that if you raised a concern under the Civil Service Code in BIS it would be investigated properly?  % Yes 71% % No 29%
Difference from previous survey 0%
Difference from CS2015 +4% This is a statistically significant difference
Difference from CS High Performers -2% This is a statistically significant difference
Discrimination, harassment and bullying questions
E01. During the past 12 months, have you personally experienced discrimination at work
2015 scores % Yes 11%
% No 82%
% Prefer not to say 7%
2014 scores % Yes 9%
% No 82%
% Prefer not to say 9%
CS2015 scores % Yes 11%
% No 80%
% Prefer not to say 8%
E02 is for respondents who selected Yes to question E01
E02. On which of the following grounds have you personally experienced discrimination in the past 12 months
Counts fewer that ten responses are not reported
Age 52 responses
Caring responsibilities 22 responses
Disability 33 responses
Ethnic background 21 responses
Gender 25 responses
Gender reassignment or perceived gender data withheld due to anonymity
Grade, pay band or responsibility level 66 responses
Main spoken/written language or language ability 11 responses
Religion or belief data withheld due to anonymity
Sexual orientation data withheld due to anonymity
Social or educational background 19 responses
Working location 35 responses
Working pattern 47 responses
Any other grounds 41 responses
Prefer not to say 23 responses
E03. During the past 12 months, have you personally experienced bullying or harassment at work
2015 scores % Yes 8%
% No 84%
% Prefer not to say 7%
2014 scores % Yes 7%
% No 85%
% Prefer not to say 7%
CS2015 scores % Yes 10%
% No 82%
% Prefer not to say 7%
E04 is for respondents who selected Yes to question E03
E04. Who were you bullied or harassed by at work in the past 12 months
Counts fewer that ten responses are not reported
A colleague 38 responses
Your manager 64 responses
Another manager in my part of BIS 33 responses
Someone you manage data withheld due to anonymity
Someone who works for another part of BIS 20 responses
A member of the public data withheld due to anonymity
Someone else 10 responses
Prefer not to say 27 responses
Department for Business, Innovation and Skills questions
F01 I understand the BIS values and behaviours
% strongly agree 20%
% agree 65%
% neither 11%
% disagree 3%
% strongly disagree 1%
% Positive 85%
Difference from previous survey +3% This is a statistically significant difference  
F02 I believe the BIS values make the organisation a better place to work
% strongly agree 12%
% agree 45%
% neither 33%
% disagree 8%
% strongly disagree 2%
% Positive 57%
Difference from previous survey +8% This is a statistically significant difference  
F03 BIS believes in the importance of effective people management
% strongly agree 14%
% agree 52%
% neither 23%
% disagree 9%
% strongly disagree 3%
% Positive 66%
Difference from previous survey +2% This is a statistically significant difference  
F04 I believe BIS supports managers to develop their management skills
% strongly agree 10%
% agree 47%
% neither 30%
% disagree 10%
% strongly disagree 3%
% Positive 57%
Difference from previous survey -3% This is a statistically significant difference
The question text between these two surveys has changed slightly so please exercise caution when comparing the results  
F05 I am aware of the Managers Charter
% strongly agree 23%
% agree 57%
% neither 10%
% disagree 8%
% strongly disagree 2%
% Positive 80%
Difference from previous survey +3% This is a statistically significant difference  
F06 I believe my manager is demonstrating what is required under the Managers Charter
% strongly agree 17%
% agree 44%
% neither 28%
% disagree 7%
% strongly disagree 3%
% Positive 61%
Difference from previous survey +7% This is a statistically significant difference  
F07 My manager makes effective people management a key part of their job
% strongly agree 20%
% agree 47%
% neither 20%
% disagree 10%
% strongly disagree 4%
% Positive 67%
Difference from previous survey +3% This is a statistically significant difference  
F08 My manager encourages me to make time for learning and development
% strongly agree 22%
% agree 52%
% neither 18%
% disagree 7%
% strongly disagree 2%
% Positive 74%
Difference from previous survey 0%  
F09 I have given my manager informal or formal feedback in the last 3 months
% strongly agree 18%
% agree 45%
% neither 16%
% disagree 18%
% strongly disagree 3%
% Positive 63%
Difference from previous survey +2% This is a statistically significant difference  
F10 I feel comfortable giving feedback about my manager
% strongly agree 16%
% agree 45%
% neither 17%
% disagree 16%
% strongly disagree 5%
% Positive 61%
Difference from previous survey is not available  
F11 I feel confident about holding Personal Development Plan (PDP) discussions with my staff (leave blank if you are not a manager)
% strongly agree 27%
% agree 54%
% neither 15%
% disagree 3%
% strongly disagree 2%
% Positive 81%
Difference from previous survey +5% This is a statistically significant difference  
Appendix
Glossary of key terms
% positive is the proportion who selected either "agree" or "strongly agree" for a question
or all questions within a theme in the case of the theme score % positive
Comparisons to the previous survey relate to the results from the 2014 Civil Service People Survey
The CS2015 benchmark is the median percent positive across all organisations that participated in the 2015 Civil Service People Survey
For each question, the CS High Performers is the upper quartile score across all organisations that have taken part in the 2015 Civil Service People Survey
Rounding 
Results are presented as whole numbers for ease of reading, with rounding performed at the last stage of calculation for maximum accuracy
Statistical significance 
Statistical testing has been carried out on the comparisons between this year's results and your previous survey
CS2015 results and CS High Performers results to identify differences that are statistically significant
You can therefore be confident that the difference represents a real difference in opinion between the results
The employee engagement index 
The survey includes five questions that make up the engagement index (B50-B54)
The index score represents the average level of engagement in that unit and ranges from 0 to 100
An index score of 0 represents all respondents in that unit saying they strongly disagree to all five engagement questions
a score of 100 represents all respondents saying they strongly agree to all five engagement questions
The drivers of engagement 
While the engagement index shows the average level of engagement, it does not show what you can do to improve engagement
Nine themes have been included in the survey to measure employees experiences at work
A statistical technique, stepwise regression, is used to identify the extent to which each of these themes has an association with engagement
The themes identified as having an association are called the Drivers of engagement
The strength of association with engagement varies by theme and is rated out of 4
Themes rated 4 out of 4 have the strongest association with engagement
Confidentiality 
This survey was carried out as part of the 2015 Civil Service People Survey
This is managed by the Cabinet Office on behalf of all the participating organisations
The Cabinet Office commissioned ORC International to carry out the survey
ORC International is a member of the Market Research Society, and is bound by their strict code of conduct and confidentiality rules
These rules do not allow for the breakdown of the results to the extent where the anonymity of individuals may be compromised
Groups of less than 10 respondents will not be reported on
however their responses do contribute to the overall scores for the unit and organisation they belong to and the overall Civil Service results
End of report