FOI release
Consular complaints
Updated 1 July 2015
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| Complaints Received | Outstanding | Time Taken To Resolve (In working Days) | |
|---|---|---|---|
| 2010 | 1166 (161)* | 0 | Not Known** |
| 2011 | 393 | 0 | Not Known** |
| 2012 | 248 | 0 | 21 (estimate) |
| 2013 | 206 | 0 | 18 (estimate) |
| 2014 | 272 | 1 | 15 |
| 2015 | 46*** | 16 | 12 |
| Not set | Not set | Not set | Not set |
| * Includes passport/visa/nationality | Not set | Not set | Not set |
| ** Not recorded centrally see cost limit information below | Not set | Not set | Not set |
| *** As at 23 February 2015 | Not set | Not set | Not set |