Transparency data
DWP senior posts: September 2013
Updated 17 April 2014
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| Post Unique Reference | Name | Grade (or equivalent) | Job Title | Job/Team Function | Parent Department | Organisation | Unit | Contact Phone | Contact E-mail | Reports to Senior Post | Salary Cost of Reports (£) | FTE | Actual Pay Floor (£) | Actual Pay Ceiling (£) | Professional/Occupational Group | Notes | Valid? | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| DWP8 | Simon Tse | SCS2 | Contracted Customer Services Director | The Contracted Customer Services Directorate is responsible for those services delivered by third parties to customers and claimants, including the Work Programme and other employment programmes. The Directorate also manages and development of the Tell Us Once Service, has Responsibility for Housing Benefit and Council Tax Benefit delivery and oversees the successful delivery and evolution of a very substantial programme of medical assessments to establish claimants entitlement to benefits. | Department for Work and Pensions | Department for Work and Pensions | Operations - Contracted Customer Services | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP202 | 1846488 | 1 | 65000 | 69999 | Not set | Operational Delivery | Not set | 1 |
| DWP3 | N/D | SCS1 | Head of Medical Services (Operations) | To manage the performance and delivery of the contract for the supply of medical assessments for benefit. Working with the supplier to ensure good performance, customer service and value for money. | Department for Work and Pensions | Department for Work and Pensions | Operations - Contracted Customer Services | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 942648 | 1 | 75000 | 79999 | Not set | Operational Delivery | Not set | 1 |
| DWP11 | N/D | SCS1 | Head of Provision Performance & Controls Division | Provision Performance & Controls Division sits within Contracted Customer Services Directorate which is part of DWP Operations. The Department spends around £1bn a year on contracted employment provision. Contracted employment provision is where private, public and voluntary sector providers give to those who need help in finding and keeping work assistance. Provision performance and Controls Division provides the infrastruture that supports contracted employment provision, including systems for referral, payment, financial assurance, compliance, security, performance monitoring and analysis and the Merlin Standard. | Department for Work and Pensions | Department for Work and Pensions | Operations - Contracted Customer Services | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 0 | 1 | 70000 | 74999 | Not set | Operational Delivery | Not set | 1 |
| DWP34 | N/D | SCS1 | Deputy Director, Housing Delivery | The team supports the delivery of Housing Benefit and Council Tax Benefit, allocating and managing the DWP funding to local authorities. We analyse performance data and support local authorities in improving their delivery. We support local authority housing costs teams in preparing for the changes that Universal Credit and welfare reform will bring. | Department for Work and Pensions | Department for Work and Pensions | Operations - Contracted Customer Services | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 1846488 | 1 | 65000 | 69999 | Not set | Operational Delivery | Not set | 1 |
| DWP294 | N/D | SCS1 | Deputy Director, Contracted Employment Services | Developing DWP Commissioning Strategy and working with Strategy Group on changes to current and future Work Programmes | Department for Work and Pensions | Department for Work and Pensions | Operations - Contracted Customer Services | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 0 | 0.6 | 70000 | 74999 | Not set | Operational Delivery | Not set | 1 |
| DWP18 | N/D | SCS1 | Head of Tell Us Once Delivery Partnerships | Delivering the Tell Us Once service enabling citizens to notify government once of a birth or a death. | Department for Work and Pensions | Department for Work and Pensions | Operations - Contracted Customer Services | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 1247315 | 1 | 80000 | 84999 | Not set | Operational Delivery | Not set | 1 |
| DWP302 | N/D | SCS1 | Deputy Director, Quality Project | Developing a quality & assurance framework across DWP operations | Department for Work and Pensions | Department for Work and Pensions | Operations - Contracted Customer Services | 0207 340 4206 | correspondence@dwp.gsi.gov.uk | DWP28 | 0 | 1 | 75000 | 79999 | Not set | Operational Delivery | Not set | 1 |
| DWP15 | N/D | SCS1 | Head of Work Programmes Division | Managing all contracted employment programmes delivered by third party providers on behalf of the Department. | Department for Work and Pensions | Department for Work and Pensions | Operations - Contracted Customer Services | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 5115853 | 1 | 65000 | 69999 | Not set | Operational Delivery | Not set | 1 |
| DWP307 | N/D | SCS1 | Head of Provision Performance & Controls Division | The Provision Performance & Controls Division exists to improve provider performance and to set our future strategy for contracting, as well as providing support to existing provision. The Division is responsible for:- (1) The implementation of DWP’s commissioning and market strategy for contracted employment provision including localisation; (2) The performance and financial allocations for third party provision; (3) The monitoring and performance improvement of contracted employment provision including inspection and other assurance and (4) Analytical work across the commissioning and delivery cycle. | Department for Work and Pensions | Department for Work and Pensions | Operations - Contracted Customer Services | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 3520904 | 1 | 60000 | 64999 | Not set | Operational Delivery | Not set | 1 |
| DWP14 | Graeme Wallace | SCS2 | Pensions Director | Accountable for leading a multi-channel customer service delivery organisation comprising £7K staff with responsibility for the timely and accurate delivery of £87b of public expenditure to £14m customers across the UK and abroad, specifically State Pension, Pension Credit, Winter Fuel Payments and Carers Allowance. | Department for Work and Pensions | Department for Work and Pensions | Operations - Pensions | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP249 | 123656308 | 1 | 85000 | 89999 | Not set | Operational Delivery | Not set | 1 |
| DWP20 | N/D | SCS1 | Head of Service Integration | Provision of technical learning to DWP frontline staff, responsible for development and maintenance of guidance, products, in-house small systems, release scoping, MI gateway, advice and impacting new strategy initiatives. | Department for Work and Pensions | Department for Work and Pensions | Operations - Pensions | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP28 | 0 | 1 | 65000 | 69999 | Not set | Operational Delivery | Not set | 1 |
| DWP202 | Noel Shanahan | SCS3 | Director General, DWP Operations and SRO for the Child Maintenance Change Programme | Responsible for the development and provision of DWP's services to the public, including those provided by partners or under contract. Also Senior Responsible Owner for the Child Maintenance Change Programme. | Department for Work and Pensions | Department for Work and Pensions | Operations - Other | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP135 | 182145 | 1 | 145000 | 149999 | Not set | Operational Delivery | Not set | 1 |
| DWP171 | Mark Fisher | SCS2 | Social Justice Director | Responsible for leading the DWP team supporting the Secretary of State for Work and Pensions in respect of his cross-Government responsibilities for social justice and child poverty. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 4757073 | 1 | 125000 | 129999 | Not set | Policy | Not set | 1 |
| DWP178 | Chris Hayes | SCS2 | Labour Market & Conditionality Director | Responsible for leading on the overall DWP strategy for the labour market for now and under Universal Credit; the labour market regimes for working age claimants; and DWP work across government and with external partners to achieve better outcomes for young people and working age claimants. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 3956103 | 1 | 95000 | 99999 | Not set | Policy | Not set | 1 |
| DWP192 | Sarah Healey | SCS2 | Director of Private Pensions | Responsible for developing a regime that supports increased pension saving and minimises the burden on employers. Responsibility for delivering a major reform starting in October 2012 when on a staged basis all employers, starting with the largest, will be required to automatically enrol their work force into a pension. Unless the employee chooses to opt out employer and employee will be required to make a minimum contribution to the pension. The team are overseeing the development of a new low cost pension – National Employment Savings Trust. The team is also responsible, with the Pensions Regulator and the Pension Protection Fund for ensuring an effective regime for pension protection. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 3542692 | 1 | 90000 | 94999 | Not set | Policy | Not set | 1 |
| DWP179 | Emma Lindsell jobshare | SCS2 | Department and Business Strategy Director | The team owns the overall strategic vision for the DWP and connects people working on strategy with operations by making sure that the strategy developed is deliverable and that what the strategy says is done. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 0 | 0.65 | 85000 | 89999 | Not set | Policy | Not set | 1 |
| DWP179 | Isobel Stephen jobshare | SCS2 | Department and Business Strategy Director | The team owns the overall strategic vision for the DWP and connects people working on strategy with operations by making sure that the strategy developed is deliverable and that what the strategy says is done. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 5888365 | 0.6 | 90000 | 94999 | Not set | Policy | Not set | 1 |
| DWP187 | Jeremy Moore TDA | SCS3 | Director General, Strategy | Advises and supports Ministers and the Executive Team in the formulation and deliverability of policy relating to the Government’s welfare, work and pension reforms as well as the social justice agenda, including looking beyond the individual reforms already underway. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP135 | 3345404 | 1 | 100000 | 104999 | Not set | Policy | Not set | 1 |
| DWP183 | Justin Russell | SCS2 | Ageing Society & State Pensions Director | The Directorate is responsible for State Pensions policy and legislation, supporting Ministers in their overall reform of the State Pensions system and developing and modelling options for reform of the State Pensions system in support of Ministerial objectives of equality and fairness and Older People & the Ageing Society Strategy Division. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 3439630 | 1 | 95000 | 99999 | Not set | Policy | Not set | 1 |
| DWP169 | Pete Searle | SCS2 | Working Age Benefits Director | My team leads the development and maintenance of policy for most of the main benefits for people of working age, including Universal Credit, Jobseeker's Allowance, Employment and Support Allowance and Housing Benefit. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 7124632 | 1 | 85000 | 89999 | Not set | Policy | Not set | 1 |
| DWP184 | N/D | SCS1 | Head of Business Strategy & Change Assessment | The Division’s purpose is to: set the strategic direction for the delivery of the Department’s business. For example, for the use of digital channels and telephony; taking responsibility for the Departmental policy on Identity and National Insurance Number policy; and ensuring that all policy and business changes are properly considered to ensure they are both affordable and deliverable. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP179 | 0 | 0.69 | 75000 | 79999 | Not set | Policy | Not set | 1 |
| DWP199 | N/D | SCS1 | Director Business Transformation | Head of Universal Credit Business Transformation Strand. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 0207 449 5173 | strategy@dwp.gsi.gov.uk | DWP60 | 0 | 1 | 80000 | 84999 | Not set | Policy | Not set | 1 |
| DWP186 | Michelle Dyson TDA | SCS2 | Director Disability Directorate and Office for Disability Issues | Policy advice to Ministers on issues relating to disablity, employment, benefits and rights. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 0 | 0.9 | 70000 | 74999 | Not set | Policy | Not set | 1 |
| DWP173 | N/D | SCS1 | Head of Strategic Design Authority | Responsibility for Employment and Support Allowance/ Incapacity Benefit Programme and Strategic Design Authority. This includes: the proposed contribution-based Employment and Support Allowance legislative changes 2012, Work Capability Assessment Harrington Review Implementation and the reassessment of Incapacity Benefits claimants. The role is specifically to ensure delivery of these policies and/or business intent within the appropriate timescales, to budget and in support of operational delivery. Also leading on the design and maintenance of the overarching DWP business architecture to ensure the Department is equipped to deliver its vision. This involves supporting programmes and projects in their understanding and ensuring designs are integrated, aligned and support strategic intent. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP179 | 0 | 1 | 70000 | 74999 | Not set | Policy | Not set | 1 |
| DWP172 | N/D | SCS1 | Head of Labour Market Analysis | Expert domain for the analysis and interpretation of regional, national and international labour market trends, including the monthly labour market National Statistics, the department’s overall approach to employment policy and cross government working on labour market issues. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP178 | 0 | 1 | 70000 | 74999 | Not set | Policy | Not set | 1 |
| DWP174 | N/D | SCS1 | Head of European Social Fund | The team is responsible for deciding how European Social Fund money should be spent in England and Gibraltar and for managing the expenditure by supporting and checking providers and submitting claims to the European Commission. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP171 | 0 | 1 | 65000 | 69999 | Not set | Policy | Not set | 1 |
| DWP175 | N/D | SCS1 | Deputy Director, Labour Market Partnerships Division | Labour Market Partnerships Division leads on defining and shaping strategic partnerships to meet the needs of employers and localities and develop the skills of workless people to help more people back into employment. It does this by encouraging and facilitating the coherent delivery of services between DWP and other partners, whether they be in the public, private or voluntary and community sectors. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP178 | 0 | 1 | 65000 | 69999 | Not set | Policy | Not set | 1 |
| DWP273 | N/D | SCS1 | Deputy Director Mental Health | Tasked with co-ordinating DWP activity on mental health and employment, including close working with Health and Wellbeing Directorate and where appropriate other government departments. There are two significant strands to this work. The first is to lead on the mental health aspect of the disability employment strategy, and the second is to manage the Mental Health and Employment Strategy Board. Part of this work involves setting out future options for this agenda, which have been informed by wide ranging discussions across government and the voluntary and community sector, and include experts by experience. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP186 | 0 | 0.69 | 75000 | 79999 | Not set | Policy | Not set | 1 |
| DWP62 | N/D | SCS1 | Deputy Director, Disability and Work Opportunities | Responsible for the Disability Employment Strategy, policy on the Department’s specialist disability employment programmes, and sponsorship of Remploy. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5782 | strategy@dwp.gsi.gov.uk | DWP186 | 0 | 1 | 75000 | 79999 | Not set | Policy | Not set | 1 |
| DWP181 | N/D | SCS1 | Lead Analyst, Universal Credits and Working Age | Providing the evidence and analysis to support the development of policy and delivery for Universal Credit, Housing Benefits and Working Age Benefits. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP169 | 0 | 1 | 80000 | 84999 | Not set | Policy | Not set | 1 |
| DWP266 | N/D | SCS1 | Deputy Director, Work, Welfare & Wellbeing in Later Life | Strategy on: up-rating of social security benefits and State pensions; employment, welfare benefits and wellbeing for older people; extending working life; combatting pensioner poverty and material deprivation among older people; and engagement with older people. Maintenance and reform of Pension Credit. Maintenance of universal pensioner benefits. Income aspects of combatting fuel poverty, including operation of the Warm Home Discount Scheme. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP183 | 0 | 1 | 70000 | 74999 | Not set | Policy | Not set | 1 |
| DWP184 | N/D | SCS1 | Head of Business Strategy & Change Assessment | The Division’s purpose is to: set the strategic direction for the delivery of the Department’s business. For example, for the use of digital channels and telephony; taking responsibility for the Departmental policy on Identity and National Insurance Number policy; and ensuring that all policy and business changes are properly considered to ensure they are both affordable and deliverable. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP179 | 0 | 0.6 | 70000 | 74999 | Not set | Policy | Not set | 1 |
| DWP1851 | N/D | SCS1 | Head of Pensions Protection & Stewardship | Operate an effective stewardship framework around our pensions sponsored bodies, The Pensions Regulator, Pension Protection Fund, The Pensions Advisory Service and The Pensions Ombudsman, ensure bodies deliver their objectives and operate efficiently and effectively within their legal frameworks and current financial constraints. Ensure that regulation of work-based pensions increases member and employer confidence in the security of benefits and quality of pension scheme administration while considering the burden on sponsoring employers and effects on wider economy. Ensure that the Financial Assistance Scheme and the Pension Protection Fund provide effective compensation or assistance to members of pension schemes which wind up under-funded. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP192 | 0 | 1 | 100000 | 104999 | Not set | Policy | Not set | 1 |
| DWP176 | N/D | SCS1 | Head of Private Pensions Policy & Analysis | Responsible for the policy, legislation and regulation that underpins the private pension system in the UK. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP192 | 0 | 1 | 75000 | 79999 | Not set | Policy | Not set | 1 |
| DWP188 | N/D | SCS1 | Head of Housing Policy Division | Responsible for providing policy advice to Ministers on Housing Benefit, Council Tax Benefit and Support for Mortgage Interest, and the housing element of Universal Credit and Pension Credit. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP169 | 0 | 1 | 65000 | 69999 | Not set | Policy | Not set | 1 |
| DWP189 | N/D | SCS1 | Head of Contributory Pensions Policy | Responsible for policy for contributory pensions including reform and state pension age. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP183 | 0 | 1 | 80000 | 84999 | Not set | Policy | Not set | 1 |
| DWP190 | N/D | SCS1 | Deputy Director Office for Disability Issues | The Office for Disability Issues aims to make a real difference to the quality of life of disabled people. We: support the Minister for Disabled People in her cross-Government role to enable disabled people to fulfil their potential; lead on development, communication and delivery of the Government’s disability strategy, working across government and with disabled people and their organisations; and promote and defend UK disability policies internationally including in the UN and EU. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP186 | 0 | 1 | 75000 | 79999 | Not set | Policy | Not set | 1 |
| DWP191 | N/D | SCS1 | Deputy Director, Lead Analyst for Pensions and Ageing | Accountable for the evidence base on which Ministers will make decisions on state pensions, private pensions regulation, supporting people to work in to later life and the challenges of an ageing society. In addition work on pensioner poverty measurement and options to alleviate are also carried out in this area as well as evaluation of autoenrollment whereby everyone in work has access to an occupational pension. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP183 | 0 | 1 | 75000 | 79999 | Not set | Policy | Not set | 1 |
| DWP1801 | N/D | SCS1 | Deputy Director, DWP Insight | DWP Insight develops and leverages our comprehensive understanding of the needs and behaviours of our service users (claimants, customers, staff, empoyers, intermediaries) in order to ensure the Department: - drives behaviour change to achieve the stated policy and service outcomes and creates more effective policies and services minimising cost to the Department, its users and the taxpayer. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP179 | 0 | 0.94 | 75000 | 79999 | Not set | Policy | Not set | 1 |
| DWP1811 | N/D | SCS1 | Head of International Unit | Lead DWP strategy on EU and international business. This includes departmental interests in the EU and broader international agenda and work with organisations such as the International Labour Organisation, OECD, Council of Europe, G20 and key countries. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP179 | 0 | 1 | 75000 | 79999 | Not set | Policy | Not set | 1 |
| DWP177 | N/D | SCS1 | Head of Working Age Benefits Division | Responsible for the design, development, monitoring & evaluation of policies on (& the associated evidence base for) Employment & Support Allowance, Jobseekers Allowance, Maternity Allowance, Statutory Sick Pay & Statutory Maternity Pay, Incapacity Benefit Reassessment, Industrial Injuries Disablement Benefit, Carers Allowance, Income Support & Severe Disablement Allowance. Also, analysis, evidence & evaluation of the operational delivery of all working age benefits, including their interaction with Housing Benefit, pensions/pension credit & Universal Credit. Lead on structural and cross cutting benefit issues such as means testing and passporting. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP169 | 0 | 1 | 70000 | 74999 | Not set | Policy | Not set | 1 |
| DWP10 | N/D | SCS1 | Director Universal Credit Policy and Service | The Universal Credit Product and Service Design team is responsible for defining the service to be provided to claimants and staff for Universal Credit and translates the policy intention into a design specification. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 0207 449 5173 | strategy@dwp.gsi.gov.uk | DWP169 | 0 | 1 | 70000 | 74999 | Not set | Policy | Not set | 1 |
| DWP274 | N/D | SCS1 | Deputy Director Employer Engagement | Leading preparation of the content for major Ministerial conference on employing disabled people, including developing policy for announcements on the day, identification of, and liaison with, speakers, speeches and briefing for all Ministerial speeches and stakeholder liaison. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP186 | 0 | 0.67 | 65000 | 69999 | Not set | Policy | Not set | 1 |
| DWP152 | Trevor Huddleston | SCS2 | Chief Analyst | This post is responsible for the co-ordination, delivery and quality assurance of all analysis across DWP. Analytical teams: (a) contribute to the process of evidence based policy development and delivery design; (b) help to monitor and evaluate the impacts of Departmental policies; (c) provide analytical information to support the Parliamentary and legislative process; (d) provide forecasts of benefit expenditure to support HMT's sound planning of the Government finances. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 7720 | strategy@dwp.gsi.gov.uk | DWP137 | 95851 | 1 | 100000 | 104999 | Not set | Policy | Not set | 1 |
| DWP142 | N/D | SCS1 | Head of Forecasting | Responsible for forecasting expenditure on all state benefits and pensions within DWP’s remit, and in most cases the equivalents for Northern Ireland. This is undertaken for the Office for Budget Responsibility and HM Treasury as well as DWP itself. Also responsible for forecasting business volumes (e.g. claims, changes of circumstance, numbers passing particular qualification thresholds for labour market programmes) for all of DWP, and the associated appeals for the Tribunals Service. And provision of information on benefit expenditure to Parliament and other organisations and individuals. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 7720 | strategy@dwp.gsi.gov.uk | DWP152 | 1077620 | 1 | 80000 | 84999 | Not set | Policy | Not set | 1 |
| DWP154 | N/D | SCS1 | Chief Statistician | Measurement of fraud and error in the benefits system (under and over-payments) and publication of related National Statistics; Compilation of National and other official statistics relating to benefits and claimants and related analyses in support of policy development; Measurement of incomes and poverty, including child, working-age and pensioner poverty and income inequality through the Family Resources Survey; Departmental lead for the Wealth and Assets Survey, the English Longitudinal Study of Ageing, the Life Opportunities Survey, and related analyses. Deputy Head of Profession for statistics: upholding professional standards including the Code of Practice for Official Statistics. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 7720 | strategy@dwp.gsi.gov.uk | DWP148 | 636809 | 1 | 70000 | 74999 | Not set | Policy | Not set | 1 |
| DWP164 | N/D | SCS1 | Head of Central Analysis Division | Provides analytical support that cuts across policy areas to Ministers and others. Manages research and the deployment of analysts across the Department. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 7720 | strategy@dwp.gsi.gov.uk | DWP152 | 1081774 | 1 | 80000 | 84999 | Not set | Policy | Not set | 1 |
| DWP149 | Bill Gunnyeon | SCS2 | Director, Health and Wellbeing | Responsible for medical and health related advice to Ministers and the Department; for quality of all medical related work including oversight of quality of work of medical services contractor; for medical and health related policy within the Department; for leading the health, work and wellbeing agenda on behalf of the Department; for oversight of all science based research as Departmental Chief Scientific Adviser; and for external relationships with healthcare professional bodies and other key stakeholders. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 7720 | strategy@dwp.gsi.gov.uk | DWP137 | 1827675 | 1 | 130000 | 134999 | Not set | Policy | Not set | 1 |
| DWP139 | N/D | SCS1 | Deputy Director for Disability Assessment and Deputy Chief Medical Adviser | Functions include Health and Benefits Policy, the Medical Adviser team, contributing to development of the Directorate’s overall strategy on Disability and Work and Deputising for the Chief Medical Adviser. This includes overall responsibility for development and maintenance of policy in relation to the health aspects of benefit entitlement assessments; for the overview of professional standards in relation to the provision of contracted-out medical services; and for technical support to the Industrial Injuries Advisory Council. | Department for Work and Pensions | Department for Work and Pensions | Strategy | 020 7449 7720 | strategy@dwp.gsi.gov.uk | DWP149 | 0 | 1 | 85000 | 89999 | Not set | Policy | Not set | 1 |
| DWP19 | Myrtle Lloyd | SCS2 | Network Services Director | The team is accountable for the delivery and management of DWP services across a virtual, multi-channel network comprising telephone and digital services. They are responsible for ensuring that these services are delivered efficiently and coherently to required customer service standards, ensuring that business targets and objectives are met and constantly measured for sustained performance improvement. The team also has responsibility for driving the transformation of DWP business from a face to face and telephony business to one where online channels become the contact method of choice for customers and claimants, where appropriate. | Department for Work and Pensions | Department for Work and Pensions | Operations - Network Services | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP202 | 152030 | 1 | 90000 | 94999 | Not set | Operational Delivery | Not set | 1 |
| DWP23 | N/D | SCS1 | Head of Digital & Online Services for DWP Operations | Responsible for the live running of Digital Services within DWP Operations, and delivering activities that will transform DWP from a telephony and face to face business to one where online channels become the contact method of choice for our customers, where appropriate. We achieve this by driving the continuous improvement of the services and ensuring that customers and claimants are aware of the digital services we provide. | Department for Work and Pensions | Department for Work and Pensions | Operations - Network Services | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP19 | 1685830 | 1 | 75000 | 79999 | Not set | Operational Delivery | Not set | 1 |
| DWP2 | N/D | SCS1 | Acting Head of Contact Centres | Accountable for delivery of all performance targets balanced with the needs of customers and Treasury efficiency measures. Contribute to the Department’s significant efficiency challenge through management of estates, resource, process and technology change and optimisation. Develop & deliver operational & change implementation plans, based in a digital environment, moving the organisation to a multi channel service. Identify and mitigate operational risks. Understand & communicate telephony, digital & contact centre end to end system & the enablers to deliver a quality customer experience & value for money. Understand technology development & understand how other similar organisations & outsourcers are improving multi-channel customer facing services. Develop & promote business cases, at Ministerial level, for strategic change pilots & projects via Operational Excellence Team. Develop & drive the right key performance indicators to improve the customer experience & facilitate the required channel switch. | Department for Work and Pensions | Department for Work and Pensions | Operations - Network Services | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP19 | 107339113 | 1 | 50000 | 54999 | Not set | Operational Delivery | Not set | 1 |
| DWP59 | Andy Nelson | SCS3 | DWP IT Director General & Chief Information Officer | Organise, direct & manage the Information Technology enablers for major business & operational initiatives of the Department for Work and Pensions. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP135 | 1643628 | 1 | 175000 | 179999 | Not set | Information Technology | Not set | 1 |
| DWP265 | Jonathan Lindley | SCS2 | Director, Programme & Project Core Services, DWP IT | Accountable for delivery of consistent core services to IT Project Managers in DWP, and for liaison with Business Change Directors. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP59 | 0 | 1 | 125000 | 129999 | Not set | Information Technology | Not set | 1 |
| DWP76 | Steve Riley | SCS2 | Head of IT Project Delivery | Accountable to the Customer Businesses for the provison of all IT services. Accountable to Customer Bsuinesses and DWO CIO to ensure that IT Budgets are spent appropriately. Accountable for managing the demand from the Customer Business. Working in collboration with CIT supply side directors, is accountable for ensuring that IT performance meets Customer expectations & agreed service levels & targets. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP59 | 283194 | 1 | 100000 | 104999 | Not set | Information Technology | Not set | 1 |
| DWP77 | Kenny Robertson | SCS2 | IT Director | Accountable for: DWP IT Strategy and Architecture and financial, delivery and operational performance of IT systems and services of; corporate business; Shared Services; and DWP Cross-Government IT systems and services. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP59 | 1540375 | 1 | 135000 | 139999 | Not set | Information Technology | Not set | 1 |
| DWP79 | Mike Truran | SCS2 | Corporate IT Service Delivery Director | The Service Delivery Director takes overall leadership and accountability for the success of DWP IT services by defining, maintaining and improving those services, managing the overall performance and supporting and assuring delivery of new services. Manages stakeholder requirements via best value from the Department’s suppliers and delivery of a modern IT operations capability and industry standard best practice. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP59 | 260658 | 1 | 130000 | 134999 | Not set | Information Technology | Not set | 1 |
| DWP68 | Vacant | SCS2 | Group Applications Director | Ensure the development and delivery of all IT application developments for the DWP Group to time, cost and quality. Application development spend has a typical annual budget range of between £200m to £400m. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | N/A | N/A | DWP59 | 0 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP47 | N/D | SCS1 | Deputy Director Corporate IT Application Delivery Centre | Lead the Solution Design & Requirement Management function of Corporate IT. Manage the Solution Design for all Application Delivery Centre projects and programmes. Assure the architecture on the portfolio of business critical programmes/projects within DWP. Manage the DWP application roadmap and application asset inventory. Responsible for Requirement Management setting across application delivery area. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP68 | 3295940 | 1 | 80000 | 84999 | Not set | Information Technology | Not set | 1 |
| DWP48 | N/D | SCS1 | Deputy Director IT | Manage supplier performance for the Information Technology strand of the Automated Service Delivery and Digitalisation Programme of Work. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP68 | 1018073 | 1 | 80000 | 84999 | Not set | Information Technology | Not set | 1 |
| DWP276 | N/D | SCS1 | Deputy Director IT | Deputy Director SCSPB1 within DWP IT Project Directorate (ITPD) on the Fraud and Error Programme. Responsibilities include delivery of the Integrated Risk Intelligence Service (IRIS), Referrals Management / Case Management and DWP Strategic Data Warehouse solutions to support a reduction in Fraud and Error within DWP through greater detection of existing fraud and error, improved referrals capability to investigate fraud to resolution; and support the wider Welfare Reform Agenda including underpinning fraud prevention for the full solution for Universal Credit. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP76 | 2326257 | 1 | 65000 | 69999 | Not set | Information Technology | Not set | 1 |
| DWP270 | N/D | SCS1 | Universal Credit IT Deputy Director | Delivery of IT infrastructure & security capabilities is support of Universal Credit | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP76 | 237379 | 1 | 70000 | 74999 | Not set | Information Technology | Not set | 1 |
| DWP55 | N/D | SCS1 | Head of Service Design and Customer Service | Customer Services Delivery is responsible for ensuring that DWP’s huge and highly complex computer systems are available for regular and continuous operation. In addition to over 6000 mid-range and large mainframe computers running more than 200 different systems, DWP has over 120,000 Personal Computers used by staff in more than 900 locations across the UK. Alongside this DWP has the largest advanced telephony network in the world handling over 2 million telephone calls per day. Service Design ensures that computer system designs are operationally sound, that systems have the required capacity and that all necessary Personal Computer services are provided. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP79 | 2720327 | 1 | 75000 | 79999 | Not set | Information Technology | Not set | 1 |
| DWP261 | N/D | SCS1 | Deputy Director of Projects, ITPD, DWP | The projects cover all business areas including internal financial systems, infrastructure upgrades, labour market initiatives such as Universal Jobmatch, Benefit Cap and recently the Work Programme. We are responsible for the IT implementation of electronic document repositories and e-signing as part of the digitalisation programme. We also manage IT projects which enable the interface of DWP systems with Local Authorities and HMRC. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP68 | 5046974 | 1 | 75000 | 79999 | Not set | Information Technology | Not set | 1 |
| DWP80 | N/D | SCS1 | Deputy IT Director | Supports the IT Director in his accountabilities to provide DWP IT Businesses with their IT requirements, providing suitable IT systems and services that allow DWP staff to deliver services to DWP’s Customers and Claimants. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP76 | 13230065 | 1 | 65000 | 69999 | Not set | Information Technology | Not set | 1 |
| DWP52 | N/D | SCS1 | Deputy DWP IT Director | Supports the IT Director in his accountabilities to provide DWP IT Businesses with their IT requirements, providing suitable IT systems and services that allow DWP staff to deliver services to DWP’s Customers and Claimants. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP76 | 0 | 1 | 85000 | 89999 | Not set | Information Technology | Not set | 1 |
| DWP63 | N/D | SCS1 | Head of Asset Management | Responsible as the Head of Asset Management for the ongoing management and delivery of application change to all the live DWP and application systems/ assets, ADep supplier performance management and ADep benefits realisation. Some of these assets are also used across Government and wider public sector. The systems are critical to the delivery of Departmental and Government business. DWP examples include customer service, payment systems and shared service systems. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP68 | 716993 | 1 | 85000 | 89999 | Not set | Information Technology | Not set | 1 |
| DWP303 | N/D | SCS1 | Deputy IT Director | IT Director accountable and responsible for the creation design & delivery of the Legacy (IT) Replacement Programme to remove the department’s dependency on legacy IT | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP76 | 0 | 1 | 80000 | 84999 | Not set | Information Technology | Not set | 1 |
| DWP22 | N/D | SCS1 | Head of Migration, Infrastructure and Service | The role is twofold, with currently a team dedicated to each. The first is to design and implement the processes and procedures necessary to support the new Welfare Reform systems and the internal and external users of these systems. The second is responsible for the design and implementation of the infrastructure needed to migrate the eight million existing benefit claimants onto Universal Credit. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP76 | 241192 | 1 | 80000 | 84999 | Not set | Information Technology | Not set | 1 |
| DWP271 | N/D | SCS1 | Deputy IT Director UC | The team’s function is to make sure that the parts of the Universal Credit system that claimants interract with (for example, the IT system screens, telephone systems etc.) are easy to access and use, and help to encourage the right behaviours (movement into work, increase in working hours etc.). | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP76 | 907374 | 1 | 65000 | 69999 | Not set | Information Technology | Not set | 1 |
| DWP73 | N/D | SCS1 | Head of Service Strategy | The Customer Services Delivery (CSD) division is responsible for ensuring that the huge and highly complex computer systems used by DWP are available for regular and continuous operation. In addition to over 6000 mid-range and large mainframe computers running more than 200 different systems, DWP has over 120,000 Personal Computers used by staff in more than 900 locations across the UK. Alongside this DWP has the largest advanced telephony network in the world handling over 2 million telephone calls per day. Accountable for overarching IT Strategy, Architecture and Security for IT services, and for a data centre hosting service contract. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP79 | 0 | 1 | 75000 | 79999 | Not set | Information Technology | Not set | 1 |
| DWP74 | N/D | SCS1 | Head of Service Transition | Head of Service Transition and Network Tower, part of Corporate IT function. Ensuring that new IT projects have a successful handover into the live running environment, and can be operated for the upcoming years. Also Accountable for the management oversight of the Network service tower contract, including all aspects of contract and supplier delivery. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP79 | 2484805 | 1 | 75000 | 79999 | Not set | Information Technology | Not set | 1 |
| DWP75 | N/D | SCS1 | Personal Independence Payment Programme Manager | Responsible for Customer Services within the IT Directorate via the First Line Service Management function. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP68 | 1392563 | 1 | 90000 | 94999 | Not set | Information Technology | Not set | 1 |
| DWP78 | N/D | SCS1 | Head of Service Maintenance | The Customer Services Delivery division is responsible for ensuring that the huge and highly complex computer systems used by DWP are available for regular and continuous operation. In addition to over 6000 mid-range and large mainframe computers running more than 200 different systems, DWP has over 120,000 Personal Computers used by staff in more than 900 locations across the UK. Alongside this DWP has the largest advanced telephony network in the world handling over two million telephone calls per day. Service Maintenance will protect the integrity of all live systems whilst continuously identifying remediation activities to improve IT services. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP79 | 89530 | 1 | 85000 | 89999 | Not set | Information Technology | Not set | 1 |
| DWP291 | N/D | SCS1 | Deputy Director for Customers Service Delivery | Responsible for: Support for the live systems including, Incident and Problem management, Supplier performance management, IT Business Continuity and System ‘go live’ co-ordination. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP79 | 3697348 | 1 | 55000 | 59999 | Not set | Information Technology | Not set | 1 |
| DWP249 | Jason Feeney | SCS2 | Benefits Director | Responsible for the delivery of all working age benefits including Jobseekers Allowance, Employment Support Allowance, Income Support, Disability Living Allowance and Personal Independence Payment. Accountable for the accurate payment of c.£30 billion of expenditure and the leadership of 22,000 staff across 72 sites. Senior Responsible Owner for Personal Independence Payment, Appeals Reform and Spend to Save. | Department for Work and Pensions | Department for Work and Pensions | Operations - Benefits | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP202 | 270845582 | 1 | 105000 | 109999 | Not set | Operational Delivery | Not set | 1 |
| DWP26 | N/D | SCS1 | Head of Disability, Delivery and Benefits | Currently responsible for all Disability operations, for example, benefits such as Disability Living Allowance and Attendance Allowance. | Department for Work and Pensions | Department for Work and Pensions | Operations - Benefits | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP14 | 112479545 | 1 | 65000 | 69999 | Not set | Operational Delivery | Not set | 1 |
| DWP263 | Mike Baker | SCS2 | Universal Credit Operations Director | Accountable for the operational delivery of Universal Credit services to UK citizens. | Department for Work and Pensions | Department for Work and Pensions | Operations - Universal Credit | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP295 | 2395432 | 1 | 85000 | 89999 | Not set | Operational Delivery | Not set | 1 |
| DWP113 | David Thorpe | SCS2 | Shared Services Director | Shared Services provides a comprehensive financial, procurement and human resource service to DWP and a number of other Departments. The objective of the team is to be the best value provider of Finance and HR services for its clients and the taxpayer. To support this objective it is helping the Efficiency Reward Group to provide a cross-government strategy to all government departments on the potential of utilising Shared Services. | Department for Work and Pensions | Department for Work and Pensions | Shared Services | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 480486 | 1 | 125000 | 129999 | Not set | Human Resources | Not set | 1 |
| DWP85 | N/D | SCS1 | Head of Delivery, Shared Services | Accountable for the successful day to day delivery of Financial Services and Employee Services for four Government Departments. Responsible for monitoring and accounting for the Departmental Expenditure Limit expenditure for clients totalling in excess of £10 billion and Annually Managed Expenditure £150bn. Responsible for management of staff to accurately pay £4 billion to government suppliers. Also responsible for the successful management of payroll and first line HR advice for over 100,000 government employees. | Department for Work and Pensions | Department for Work and Pensions | Shared Services | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP113 | 14867801 | 1 | 85000 | 89999 | Not set | Operational Delivery | Not set | 1 |
| DWP93 | N/D | SCS1 | Head of Service Optimisation and Efficiency | The team is responsible for developing and delivering an efficiency plan and new Target Operating model for DWP Shared Services, in order to delivery annual operating efficiencies of 10%, and to position Shared Services to respond positively to the Cabinet Office, Efficiency Reform Group, Shared Services strategy for Government. The efficiency programme will use industry benchmarks and best practice to refine processes and remove duplication of work. We are also working on the development and introduction of improved IT where it is appropriate to do so, and an estates strategy to maximise the estate footprint and reduce overheads. | Department for Work and Pensions | Department for Work and Pensions | Shared Services | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP113 | 312184 | 1 | 80000 | 84999 | Not set | Operational Delivery | Not set | 1 |
| DWP98 | N/D | SCS1 | Shared Services Head of Change | Responsible for managing the safe delivery and implementation of all major change activity into Shared Services. These changes include modifications and upgrades to our computer systems, ensuring that all the related business process changes have been identified, are comprehensively planned and implemented without adversely affecting the delivery of the Shared Services business. They also include managing the take-on of new Crown organisations where they select DWP Shared Services as their service provider. | Department for Work and Pensions | Department for Work and Pensions | Shared Services | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP113 | 916715 | 1 | 65000 | 69999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP105 | N/D | SCS1 | Head of Corporate Services | Corporate Services is responsible for providing financial, HR and facilities management services supporting the Shared Services Organisation. This includes effective control and management of the organisation’s income and expenditure, the provision of management accounting and performance measurement information. Provision of advice on all Human Resources matters, including organisational development, recruitment and selection, performance management and disciplinary and grievance procedures. To manage the Organisation’s Governance and Risk Management to ensure compliance within departmental control and audit requirements. To provide and manage a range of facilities management services including Estates, Security, Business Continuity, Communications and Freedom of Information. | Department for Work and Pensions | Department for Work and Pensions | Shared Services | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP113 | 874521 | 1 | 80000 | 84999 | Not set | Finance | Not set | 1 |
| DWP295 | Howard Shiplee | SCS3 | Director General for the Universal Credit Programme | The Universal Credit Director General and Senior Responsible Owner is accountable for implementing the government’s main welfare reform programme. This includes (1) owning and communicating the vision of the programme; (2) ensuring the implementation of Universal Credit is completed safely and securely and (3) providing clear leadership to the programme team | Department for Work and Pensions | Department for Work and Pensions | Change | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP135 | 18139990 | 1 | 195000 | 199999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP275 | Sarah Cox | SCS2 | Director UC Programme | Responsible for ensuring that robust, transparent and deliverable programme plans are in place and that programme momentum is maintained. Also responsible for ensuring that joint and collective accountabilities are clear, that commissioning arrangements are appropriately specified and that the right level of timely direction is given across the whole programme. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP284 | 0 | 1 | 105000 | 109999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP56 | Simon Furse | SCS2 | Finance Director for Change | The team is responsible for the design, development and delivery of a number of major change projects and programmes for which the Finance Director General, DWP acts as the overall Senior Responsible Officer. These change initiatives cover the development and enhancement of systems and processes supporting internal functions, such as the Department's Resource Management System, as well as customer facing ones, such as those delivering enhanced customer payment and debt services. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP99 | 0 | 1 | 115000 | 119999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP58 | Christine Goodfellow | SCS2 | Programme Director, Personal Independence Payment / Employment and Support Allowance, and Incapacity Benefit Reassessment | The Programme Director is accountable for successful delivery of the day to day running of the programme and delivery of the programme objectives to timescales outlined including the monitoring and reporting of expenditures and costs against delivered and realised benefits as the programme progresses for: the Personal Independence Payment, a new benefit, from 2013/14 replacing Disability Living Allowance for eligible working age claimants (aged 16 to 64); Contribution-based Employment and Support Allowance legislative changes 2012; Work Capability Assessment, Harrington Review Implementation and the reassessment of Incapacity Benefits (Income Support) claimants. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP99 | 8643613 | 1 | 100000 | 104999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP277 | Karen Gosden | SCS2 | Director Stakeholder Management | Responsible for, Internal and external partner and stakeholder management including: Other Government Departments, Devolved administrations, Local Authorities, Ministers and Lobby Groups. Briefing and support for, Parliamentary correspondence, Freedom of Information etc Internal and external communications. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP60 | 0 | 1 | 80000 | 84999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP304 | Ann Harris | SCS2 | Universal Credit Programme Director | The Programme Director is responsible, and held acount by the SRO, for the successful delivery of the day to day running of the Programme, delivery of the Programme objectives, monitoring benefits realised against the Business case.The Programme Director is also responsible for the overall integrity and coherence of the Programme, providing leadership, direct line management of project strand leads, chair governance boards/meetings and engagement with key internal and external delivery partners and stakeholders. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP295 | 0 | 1 | 100000 | 104999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP301 | Jos Joures | SCS2 | Supplier Management Director | The post-holder will be accountable for ensuring that the design of the products and services within Universal Credit deliver the required experience for customers and the required changes in their attitudes and behaviours. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP304 | 0 | 1 | 80000 | 84999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP60 | Sue Moore | SCS2 | Director of DWP Portfolio Management Unit | Portfolio Management Unit plays a key role in managing the end-to-end change process & provides independent assurance to the DWP Executive Team (ET) through the Portfolio Board (PB) & the Portfolio Management Committee (PMC) whilst enabling the successful delivery of the department’s change portfolio. Within PMU the Contract Approvals team manage the processes for both internal ministerial and external CO contract approvals. PMU aspires to be an exemplar in Portfolio Management by building our professional capability; managing the flexible Change Resource Pool, providing expert advice to influence decision making, and working collaboratively across DWP and with all the change programmes | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP135 | 3972691 | 1 | 85000 | 89999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP260 | N/D | SCS1 | Benefits Delivery Programme Manager | Responsible for delivery of a programme of projects that impact on Benefits Delivery, including Appeals Reform. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP58 | 0 | 1 | 60000 | 64999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP70 | N/D | SCS1 | Programme Director, Fraud & Error | Responsible for introducing a service to allow citizens to inform Government once that there has been a birth or bereavement. To develop a programme of work to transform how we tackle Fraud and Error in benefits and credits. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP60 | 7602445 | 1 | 65000 | 69999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP6 | N/D | SCS1 | Deputy Director, Universal Credit Implementation | To develop the implementation strategy, detailed implementation approach and supporting implementation plans for Universal Credit | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP304 | 0 | 1 | 70000 | 74999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP9 | N/D | SCS1 | Head of Universal Credit, Business Process | To develop the business processes and business products that are required to support Universal Credit delivery. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP284 | 0 | 1 | 70000 | 74999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP51 | N/D | SCS1 | Programme Director State Pensions | Responsible for the delivery of a programme of change projects covering State Pensions, Pension Credit and all other changes relating to the delivery and payment of State Pensions and related benefits to Pension Age customers. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP60 | 3250202 | 1 | 65000 | 69999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP247 | N/D | SCS1 | Head of Process Excellence Universal Credit | Managing the end to end processes governing the flow of products across the 3 programme strands. Including all quality check and assurance points for products. To have a process in place across the 3 strands that maintains the intent and integrity of the policy through to physical operation of UC. Ensuring that products meet the exit and entry criteria in terms of quality and completeness from one strand to another. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP277 | 0 | 1 | 75000 | 79999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP50 | N/D | SCS1 | Personal Independence Payment Programme Manager | To programme manage the Personal Independence Payment Implementation programme. | Department for Work and Pensions | Department for Work and Pensions | Change | 020 7449 5517 | universal.creditcomms@dwp.gsi.gov.uk | DWP58 | 0 | 1 | 70000 | 74999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP286 | N/D | SCS1 | Universal Credit Security | Sitting within the Universal Credit Programme, but responsible for ensuring the end-to-end security delivery capability is in place to provide secure online and other services for both Universal Credit and the wider Department. | Department for Work and Pensions | Department for Work and Pensions | Change | 020 7449 5517 | universal.creditcomms@dwp.gsi.gov.uk | DWP284 | 0 | 1 | 70000 | 74999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP284 | N/D | SCS1 | Universal Credit Phase 1 Director | Universal Credit Pathfinder Delivery Director. Key responsibilities are to plan the delivery and implementation of the Pathfinder service for Universal Credit, beginning a controlled rollout from April 2013 and managing rollout to progressive sites beyond the initial implementation. As part of that delivery, develop and implement Pathfinder live operational processes, and jointly lead and manage the Pathfinder UC service with DWP operational colleagues, ensuring the service is available and operates effectively, managing and capturing issues as they arise. As Pathfinder is designed to allow Universal Credit to learn from operational experience, ensure formal evaluation and lessons learned are captured in order to inform the future Universal Credit service. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 7892 | universal.creditcomms@dwp.gsi.gov.uk | DWP304 | 0 | 1 | 70000 | 74999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP53 | N/D | SCS1 | Programme Manager Estates Rationalisation | To drive financial efficiencies through the introduction of Smarter Working and the divestment of Estate. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP60 | 605637 | 1 | 80000 | 84999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP200 | N/D | SCS1 | Programme Director Specialist Disability Employment Programme | I manage a programme team of 45 people and investment budget of £120m. The aim of the programme is to (i) move the Remploy sheltered factories and employment services out of government control and (ii) invest in improvements to the employment support programmes so that they are better able to assist all disabled people into work. The Programme will finish in July 2014. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP60 | 0 | 1 | 75000 | 79999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP197 | N/D | SCS1 | Deputy Director RTI/UC Interface | Responsible for providing advice and assistance on the use of RTI within DWP and for ensuring that the necessary DWP requirements are fed into the HMRC processes for delivering RTI. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP284 | 0 | 1 | 80000 | 84999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP64 | N/D | SCS1 | Labour Market Programme Manager | To deliver changes to ensure that as many people as possible are in work. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP60 | 2828065 | 0.5 | 75000 | 79999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP269 | N/D | SCS1 | Benefit CAP Project Manager | Project manager with overall responsibility for the successful implementation of the Benefit Cap project in 2013. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP60 | 1010245 | 1 | 60000 | 64999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP1831 | N/D | SCS1 | Head of Labour Market Intervention Strategy | To develop and evaluate labour market interventions which will move people on DWP benefits into work or more or better paid work; and to provide advice to Ministers and others on these issues. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP304 | 0 | 1 | 85000 | 89999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP272 | N/D | SCS1 | Deputy Director, Portfolio Management Unit | Management of a large team, which covers the recruitment & allocation of Change people across DWP's complex portfolio of Programmes through the Change Resource Pool team; the development of Change people through the implementation of a Change Capability Strategy; approval of all contracts associated with Change Programmes, including Ministerial & Cabinet Office approvals; support and challenge of all Change Programmes through the assurance team; and development & maintenance of frameworks & standards for the delivery of Change within DWP. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP60 | 0 | 1 | 65000 | 69999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP72 | N/D | SCS1 | Programme Manager, Digitalisation Programme | To deliver DWP's programme of Business Change that will be enabled by digitally based projects to help the Department achieve its goal of “Digital by Default”. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP60 | 5484501 | 1 | 65000 | 69999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP292 | N/D | SCS1 | Deputy Director, Universal Credit Programme Management Office | (programme management role) - To ensure a robust plan is in place to deliver Universal Credit, that risks are identified and actions in place to mitigate them. Ensure the programme is governed and assured effectively. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP275 | 0 | 1 | 70000 | 74999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP296 | N/D | SCS1 | Deputy Director, Universal Credit Pathfinder & Piloting | Managing the progressive national rollout and live support of the Universal Credit Pathfinder Service. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 7892 | universal.creditcomms@dwp.gsi.gov.uk | DWP284 | 0 | 1 | 80000 | 84999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP279 | N/D | SCS1 | Deputy Director for Enabling Retirement Savings | Delivery of the Government's workplace pension reform strategy. | Department for Work and Pensions | Department for Work and Pensions | Change | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP192 | 83610 | 1 | 65000 | 69999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP25 | N/D | SCS1 | Work Services Director, Central England Group | The main purpose of the Work Services Director role is to drive performance across the Jobcentre network, and to provide senior leadership across Central England Group. Ultimately accountable for the end to end customer experience and customer services delivered through local Jobcentres and other service outlets, including advisory services, financial assessment and help with job search; ensuring that all face to face customer contacts are undertaken to required standards, within budget, headcount and against all agreed operational targets. Further accountable for services to employers and for relationships with key partners to support the successful delivery of DWP objectives. | Department for Work and Pensions | Department for Work and Pensions | Operations - Work Services Central England | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 151411486 | 1 | 70000 | 74999 | Not set | Operational Delivery | Not set | 1 |
| DWP43 | N/D | SCS1 | Work Services Director, London & Home Counties | The main purpose of the Work Services Director role is to drive performance across the Jobcentre network, and to provide senior leadership across London and Home Counties. Ultimately accountable for the end to end customer experience and customer services delivered through local Jobcentres and other service outlets, including advisory services, financial assessment and help with job search; ensuring that all face to face customer contacts are undertaken to required standards, within budget, headcount and against all agreed operational targets. Further accountable for services to employers and for relationships with key partners to support the successful delivery of DWP objectives. | Department for Work and Pensions | Department for Work and Pensions | Operations - Work Services London & Home Counties | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 181153448 | 1 | 70000 | 74999 | Not set | Operational Delivery | Not set | 1 |
| DWP21 | N/D | SCS1 | Head of Security DWP Operations | We support DWP Operations in achieving its objectives by ensuring it safeguards its information assets and promotes responsible behaviour and ensures suitable and sufficient control measures are in place to manage and mitigate Health & Safety risk. | Department for Work and Pensions | Department for Work and Pensions | Operations - Operational Excellence Directorate | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP28 | 6307261 | 0.97 | 85000 | 89999 | Not set | Operational Delivery | Not set | 1 |
| DWP35 | N/D | SCS1 | Work Services Director, North West | Accountable to the Director of Work Services for all customer services delivered through Jobcentres and other local service outlets, including advisory services, financial assessment and help with job search. The post holder is accountable for the end-to-end customer experience in the Group; ensuring that all face to face customer service is undertaken to required standards; within budget and headcount; and for delivering against all agreed operational targets and measures. The main purpose of the role is to drive performance across the Jobcentre network, supporting claimants into work and to provide senior leadership across the Group. | Department for Work and Pensions | Department for Work and Pensions | Operations - Operational Excellence Directorate | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP29 | 20487112 | 1 | 70000 | 74999 | Not set | Operational Delivery | Not set | 1 |
| DWP36 | N/D | SCS1 | Head of Operational Planning and Delivery | The Division is responsible for the safe “landing” of all change programmes and projects into front line operations. Supports field operations in identifying and managing risk, disruption and preserving continuity of operations. Staff in this division cover roles including: change sponsorship, change implementation, network and staff capacity planning, estates rationalisation and support; Parliamentary correspondence; customer complaints; briefing for senior officials and Ministers; FOI request responses and the model office. | Department for Work and Pensions | Department for Work and Pensions | Operations - Operational Excellence Directorate | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP28 | 20518714 | 1 | 65000 | 69999 | Not set | Operational Delivery | Not set | 1 |
| DWP39 | N/D | SCS1 | Head of Fraud Investigation Service | Fraud Investigation Service investigates potential fraudulent attacks against all benefits owned by DWP or administered on behalf of DWP. It works in partnership with Local Authorities, other Government Departments, including HMRC, the Police and other relevant bodies. It also conducts financial investigations, referred by a criminal investigator or in accordance with directives from the courts with a view to recovering money illegally obtained through criminal activity. | Department for Work and Pensions | Department for Work and Pensions | Operations - Operational Excellence Directorate | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP28 | 67109778 | 1 | 65000 | 69999 | Not set | Operational Delivery | Not set | 1 |
| DWP297 | N/D | SCS1 | Customer Journey Transformation Programme Management | To co-ordinate the programme of Transformation Board agreed pilots, to ensure that successful pilots move into Trailblazers & National Rollout, giving due consideration to capacity/impact within operations and change division to implement successfully. To oversee HASSRA take-up/percentage of DWP Headcount & ensure delivery of Community 10,000 measures | Department for Work and Pensions | Department for Work and Pensions | Operations - Operational Excellence Directorate | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP202 | 708349 | 0.6 | 65000 | 69999 | Not set | Operational Delivery | Not set | 1 |
| DWP312 | N/D | SCS1 | Head of Service Design and Development | The Head of Service Design and Management is responsible for managing all ‘live’ products and services delivered by DWP Operations. The post holder must ensure that operational outcomes are delivered for customers within the stated Policy intent and budgetary constraints. The job holder provides the interface into Strategy and Policy for each of the live services and also works with Change teams where new products or services are being developed to ensure effective operational input. | Department for Work and Pensions | Department for Work and Pensions | Operations - Operational Excellence Directorate | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP28 | 10251988 | 1 | 55000 | 59999 | Not set | Operational Delivery | Not set | 1 |
| DWP28 | Angela Macdonald | SCS2 | Director for Operational Excellence | Operational Excellence has 2 primary roles: accountability for the service integrity of the benefit system (fraud and error and security) and for driving up operational excellence across the whole of operations. The Directorate is split into 4 areas: Fraud & Error Service, Central Operations, Service Design & Management and Change & Implementation. | Department for Work and Pensions | Department for Work and Pensions | Operations - Operational Excellence Directorate | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP202 | 17101427 | 1 | 100000 | 104999 | Not set | Operational Delivery | Not set | 1 |
| DWP17 | N/D | SCS1 | Work Services Director, North East England | To deliver services to enable and support unemployed claimants to access employment opportunties in the North East England through 105 Jobcentre outlets. | Department for Work and Pensions | Department for Work and Pensions | Operations - Work Services North East | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 115315185 | 1 | 65000 | 69999 | Not set | Operational Delivery | Not set | 1 |
| DWP35 | N/D | SCS1 | Work Services Director, North West | Accountable to the Director of Work Services for all customer services delivered through Jobcentres and other local service outlets, including advisory services, financial assessment and help with job search. The post holder is accountable for the end-to-end customer experience in the Group; ensuring that all face to face customer service is undertaken to required standards; within budget and headcount; and for delivering against all agreed operational targets and measures. The main purpose of the role is to drive performance across the Jobcentre network, supporting claimants into work and to provide senior leadership across the Group. | Department for Work and Pensions | Department for Work and Pensions | Operations - Work Services North West | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 98337043 | 1 | 60000 | 64999 | Not set | Operational Delivery | Not set | 1 |
| DWP42 | N/D | SCS1 | Work Services Director, Scotland (DWP Operations) | The main purpose of the Work Services Director role is to drive performance across the Jobcentre network, and to provide senior leadership across Scotland. Ultimately accountable for the end to end customer experience and customer services delivered through local Jobcentres and other service outlets, including advisory services, financial assessment and help with job search; ensuring that all face to face customer contacts are undertaken to required standards, within budget, headcount and against all agreed operational targets. Further accountable for services to employers and for relationships with key partners to support the successful delivery of DWP objectives. | Department for Work and Pensions | Department for Work and Pensions | Operations - Work Services Scotland | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 72711725 | 1 | 65000 | 69999 | Not set | Operational Delivery | Not set | 1 |
| DWP41 | N/D | SCS1 | Work Services Director Southern England | The main purpose of the Work Services Director role is to drive performance across the Jobcentre network, and to provide senior leadership across Southern England Group. Ultimately accountable for the end to end customer experience and customer services delivered through local Jobcentres and other service outlets, including advisory services, financial assessment and help with job search; ensuring that all face to face customer contacts are undertaken to required standards, within budget, headcount and against all agreed operational targets. Further accountable for services to employers and for relationships with key partners to support the successful delivery of DWP objectives. | Department for Work and Pensions | Department for Work and Pensions | Operations - Work Services Southern England | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 105987678 | 1 | 65000 | 69999 | Not set | Operational Delivery | Not set | 1 |
| DWP293 | N/D | SCS1 | Labour Market Operations Director | Transitional role to support the creation of the Work Services Directorate, recognising the increasing effort required to support our biggest programmes such as Universal Credit. | Department for Work and Pensions | Department for Work and Pensions | Operations - Work Services Southern England | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 0 | 1 | 70000 | 74999 | Not set | Operational Delivery | Not set | 1 |
| DWP29 | Neil Couling | SCS2 | Work Services Director DWP | Responsible for the delivery of face-to-face services through Jobcentres, partnerships, and the visiting service. Accountable for the overall Working Age customer experience, ensuring coherence across the services provided to working age claimants by the Network Services Director, the Contracted Customer Services Director, the Benefits Director and the Operational Excellence Director. Personally accountable as: Senior Responsible Owner (SRO) for the Labour Market change programme and Earned Autonomy, which is delivering greater flexibility for Jobcentre Plus Districts; Senior User Executive for the Universal Credit Programme, helping to ensure the voice of Operations is properly represented and that proposals are deliverable. | Department for Work and Pensions | Department for Work and Pensions | Operations - Work Services Director & Support | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP202 | 172891 | 1 | 95000 | 99999 | Not set | Operational Delivery | Not set | 1 |
| DWP7 | N/D | SCS1 | Work Services Director, Wales and Employers | The Work Services Director is accountable for all face to face services delivered through Jobcentres and other local service outlets, including advisory services, financial assessment and help with job search in their geographical group and local engagement with partners and employers. They are accountable for the end-to-end claimant experience in the Group; ensuring that all face to face service is delivered to required standards; within budget and headcount; and for delivering against all agreed operational measures. They drive performance improvement across the Jobcentre network, and provide senior leadership across the Group; delivering and championing key government initiatives to help get Britain back to work. They are also responsible for national engagement with employers. | Department for Work and Pensions | Department for Work and Pensions | Operations - Work Services Wales | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 42926063 | 1 | 70000 | 74999 | Not set | Operational Delivery | Not set | 1 |
| DWP127 | Ian Pavey | SCS2 | HR Director, Change & Business Transformation | To provide appropriate HR interventions to enable the delivery of the department's major change programmes, to manage the people impacts of change and the delivery of the people plan. Also to provide HR Business partner services to the Change functions and programmes. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 995449 | 1 | 115000 | 119999 | Not set | Human Resources | Not set | 1 |
| DWP123 | Sarah Scullion TDA | SCS3 | Director General, Human Resources & Head of Government HR Operations | Responsible for delivering an HR service to the Department’s 100,000 employees and management. To ensure that this HR service is cost-effective and supports the customer-focused delivery of the Department’s activities. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP135 | 3734343 | 1 | 115000 | 119999 | Not set | Human Resources | Not set | 1 |
| DWP116 | Alison Stanley | SCS2 | HR Director, Civil Service Employee Policy | Civil Service Employee Policy was set up on 1 April 2011 as one of the Expert Services under Civil Service HR. We provide a professional and specialist service across government departments to develop and maintain the civil service framework of people policies and practice. Working closely with government departments, we deliver simplified, rationalised policies, including guidance and support with implementation. We also offer an Expert Advice Service to deliver the priorities of the strategic centre (Cabinet Office, HM Treasury, Treasury Solicitors) and departments. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 4101429 | 1 | 110000 | 114999 | Not set | Human Resources | Not set | 1 |
| DWP300 | Crystal Akass TDA | SCS2 | Director of HR Strategy & Organisation Development | Lead the development & delivery of the DWP People Strategy & operating model for HR. Provide strategic & functional leadership to the Corporate HR Business Partners, including driving through organisational changes & providing the ‘voice’ of the Corporate Centre to the HR Executive team. Provide strategic HR support to change activities across the Department through the Change Programme and other major programmes of change within the Department. Provide effective & efficient processes for prioritising the work of the HR Function and the allocation of HR resources to key Departmental priorities. Lead the work on defining, agreeing and monitoring the performance framework for HR ensuring that the outcomes delivered by HR support business performance. Act as the Finance Director and Business support office for Corporate HR. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 3531937 | 1 | 65000 | 69999 | Not set | Human Resources | Not set | 1 |
| DWP128 | N/D | SCS1 | HR Director, DWP Operations | HR Business Partner to the Chief Operating Officer of DWP Operations. Providing strategic advice to the DWP Operations executive team. Leading Business Partner teams based throughout the country which support senior managers in DWP Operations to continue to deliver the Department's services efficiently to the public. Also working cross-Whitehall to ensure the HR community plays an effective part in driving forward standards and professionalism throughout the HR community and wider Civil Service. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 1237349 | 1 | 80000 | 84999 | Not set | Human Resources | Not set | 1 |
| DWP44 | N/D | SCS1 | Deputy Director Civil Service Employee Policy | Civil Service Employee Policy was set up on 1 April 2011 as one of the Expert Services under Civil Service HR. We provide a professional and specialist service across government departments to develop and maintain the civil service framework of people policies and practice. Working closely with government departments, we deliver simplified, rationalised policies, including guidance and support with implementation. We also offer an Expert Advice Service to deliver the priorities of the strategic centre (Cabinet Office, HM Treasury, Treasury Solicitors) and departments. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP116 | 0 | 1 | 80000 | 84999 | Not set | Human Resources | Not set | 1 |
| DWP120 | N/D | SCS1 | HR Director, Finance & Commercial | To provide strategic Human Resources expertise to the business. To help them structure themselves in the most effective way and deliver the business with the right people, with the right capability at the most effective cost. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 440119 | 1 | 70000 | 74999 | Not set | Human Resources | Not set | 1 |
| DWP122 | N/D | SCS1 | Head of Diversity & Equality Civil Service | The purpose of the role is to develop and implement the Department for Work & Pensions diversity and equality strategy, enabling the Department to meet its objectives, specifically to comply with equality legislation and to become an exemplary service provider and employer. The team also leads on the development of the Civil Service diversity strategy for the workforce and delivery of the Government’s Social Mobility Internship Scheme. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP116 | 401590 | 1 | 75000 | 79999 | Not set | Human Resources | Not set | 1 |
| DWP46 | N/D | SCS1 | Deputy Director Civil Service Employee Policy | Civil Service Employee Policy was set up on 1 April 2011 as one of the Expert Services under Civil Service HR. We provide a professional and specialist service across government departments to develop and maintain the civil service framework of people policies and practice. Working closely with government departments, we deliver simplified, rationalised policies, including guidance and support with implementation. We also offer an Expert Advice Service to deliver the priorities of the strategic centre (Cabinet Office, HM Treasury, Treasury Solicitors) and departments. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP116 | 97040 | 0.89 | 70000 | 74999 | Not set | Human Resources | Not set | 1 |
| DWP129 | N/D | SCS1 | HR Director, IT | Responsible for the HR & Professional Capability function within DWP IT. Also sits on the IT Executive Team to help influence and shape the people agenda & to ensure that it is delivered in line with operational business needs. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 182183 | 1 | 85000 | 89999 | Not set | Human Resources | Not set | 1 |
| DWP124 | N/D | SCS1 | Deputy Director for Universal Credit | HR Director providing strategic Business Partner support to the Universal Credit Director General & the Programme.The HR function provides both a HRBP service to the Programme, ensuring the programme is the right size with the right capabilities & “fit” to deliver its plan. In addition the team will form part of the Business Transformation by leading on diagnosing, designing & delivering the organisation & people elements of change driven by Universal Credit. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP127 | 0 | 1 | 65000 | 69999 | Not set | Human Resources | Not set | 1 |
| DWP298 | Jonathan Russell TDA | SCS2 | Director HR Services | Responsible for (1) the development & delivery of HR Policy including Pay & Reward strategy; (2) the provision of services on HR performance & resource planning, business & HR management intelligence; (3) the management of a range of departmental health/ wellbeing contracts covering 17 Govt Departments; (4) the leadership of Complex Case Advisory Service & the leadership of HR Mediation/ Investigation Service; (5) the lead on Employee Relations and Health & Safety; (6) to ensure effective & efficient provision of services provided by Shared Services in DWP & X-government & compliance to Departmental governance & assurance requirements; & (7) to oversee the strategic direction & delivery of the DWP & cross-Civil Service Diversity & Equality agenda. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 4946211 | 1 | 75000 | 79999 | Not set | Human Resources | Not set | 1 |
| DWP119 | N/D | SCS1 | Deputy Director HR Strategic Resourcing | Leads on strategic workforce planning for the Department and co-ordinates delivery of workforce requirements such as exit schemes, redeployment and recruitment. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 1357749 | 0.82 | 65000 | 69999 | Not set | Human Resources | Not set | 1 |
| DWP118 | N/D | SCS1 | Head of HR Professionalism and Talent | Responsible for talent management, development and professionalism of the cross Government HR community. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 2323072 | 1 | 70000 | 74999 | Not set | Human Resources | Not set | 1 |
| DWP311 | N/D | SCS1 | Head of Organisation Development | Responsible for leading a small team of strategic Organisation Development and Design consultants the job-holder provides direct consulting input and support to programmes as part of the DWP Change Portfolio; as well as contributing to the development of business strategy, the departmental blueprint and operating model; and leading on the design and delivery of direct and commissioned interventions to develop leadership and improve employee engagement. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP300 | 360166 | 1 | 65000 | 69999 | Not set | Human Resources | Not set | 1 |
| DWP130 | Anna Jenkins | SCS1 | HR Director for Strategy Group | Responsible for providing strategic HR advice and support to the Strategy Group in addressing business requirements. Implementing strategies to deliver the right people in the right place at the right time with the right skills and to increase organisational performance and effectiveness. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 260311 | 1 | 75000 | 79999 | Not set | Human Resources | Not set | 1 |
| DWP99 | Mike Driver | SCS3 | Director General, Finance and Chief Financial Officer | Responsible for financial planning, performance management, procurement, estates provision, investment portfolio and risk assurance across the Department. Responsible for the financial control environment for benefit payments totalling over £150 billion and for the departmental financial management processes controlling a Departmental Expenditure limit of £7.8 billion. Holds direct budgetary responsibility for an operating and capital budget of £600m. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP135 | 0 | 1 | 130000 | 134999 | Not set | Finance | Not set | 1 |
| DWP108 | Andrew Forzani | SCS2 | Commercial Director | A dual role that is both accountable for all DWP commercial activity, covering business worth around £4.6 billion in 2010/11, and also Deputy Chief Procurement Officer for all Government procurement. As DWP Commercial Director, managing a specialist procurement organisation and leading DWP commercial, sustainability and travel strategies and the commercial management of contracts covering the delivery of services to DWP. As Deputy Chief Procurement Officer, contributing to transforming Government procurement and leading Crown negotiations with major suppliers. Key objectives are to improve public sector procurement capability and so reduce expenditure, contribute to reducing the budget deficit and promote economic growth. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 0 | 1 | 110000 | 114999 | Not set | Finance | Not set | 1 |
| DWP106 | Jacinda Humphry | SCS2 | Director, Departmental Planning and Performance Management | Leads negotiations with HM Treasury on Departmental funding; advises Ministers and the Executive team on the allocation and management of resources across the Department; reports internally and externally on the Department’s performance; and provides financial, planning and performance management support to the Department’s Strategy function. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 3886962 | 1 | 95000 | 99999 | Not set | Finance | Not set | 1 |
| DWP101 | Richard Paul | SCS2 | DWP Financial Controller | Financial Control is at the heart of Finance and Commercial’s integrated operating model, providing regular financial and performance reports to business partners enabling them to support the business to manage resources effectively, control costs and drive performance. The Directorate produces the Department's Resource Accounts and undertakes a broad range of other activities including provision of: advice on risk and control; banking services and resolution of payment issues, and debt control. Financial Control also maintain the financial systems strategy, helping to ensure key financial systems and processes are effectively controlled. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 4498460 | 1 | 130000 | 134999 | Not set | Finance | includes 4090631 originally assigned to Jeff Taylor | 1 |
| DWP102 | John Porteous | SCS2 | Finance Director, Corporate and Change | To lead a qualified team of finance professionals to ensure that the Department delivers value for money across the Corporate Centre and Change portfolio. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 2489363 | 1 | 110000 | 114999 | Not set | Finance | Not set | 1 |
| DWP108 | David Smith | SCS2 | Commercial Director | A dual role that is both accountable for all DWP commercial activity, covering business worth around £4.6 billion in 2010/11, and also Deputy Chief Procurement Officer for all Government procurement. As DWP Commercial Director, managing a specialist procurement organisation and leading DWP commercial, sustainability and travel strategies and the commercial management of contracts covering the delivery of services to DWP. As Deputy Chief Procurement Officer, contributing to transforming Government procurement and leading Crown negotiations with major suppliers. Key objectives are to improve public sector procurement capability and so reduce expenditure, contribute to reducing the budget deficit and promote economic growth. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 86004 | 1 | 105000 | 109999 | Not set | Finance | Not set | 1 |
| DWP83 | N/D | SCS1 | Head of Commercial Management - Business Services | Responsible for managing professional teams that provide commercial management of a range of business service contracts and supplier relationships that deliver goods and services to the DWP, business worth about | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 2249355 | 1 | 60000 | 64999 | Not set | Finance | Not set | 1 |
| DWP84 | N/D | SCS1 | Head of Debt Management | Debt Management is responsible for collecting Debt and Compensation on behalf of DWP, Local Authorities, other Government Departments and the NHS. It also administers the Integrated Loan Scheme on behalf of the Home Office. 1800 staff are primarily housed in 9 locations and forms part of DWP Finance and Commercial Directorate. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 33443405 | 1 | 80000 | 84999 | Not set | Finance | Not set | 1 |
| DWP308 | N/D | SCS1 | Deputy Finance Director IT & Change | To raise the profile of Finance and work closely with key stakeholders to build strong relationships and have an excellent understanding of their dedicated business area. To support the IT Executive Team in delivering 'Better for Less' ensuring robust and secure IT is in place to the satisfaction of our colleagues and the citizens we serve while reducing the cost of providing that service. Keeping the business safe, in terms of its financial & commercial controls/mechanisms, finance policy and delegated financial authority. Supporting the value for money agenda and delivering options and solutions proactively within our overall SR10 funding envelope and targets to deliver the SR13 settlement for DWP | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP102 | 0 | 1 | 75000 | 79999 | Not set | Finance | Not set | 1 |
| DWP88 | N/D | SCS1 | Head of Business Intelligence Centre | BI is a single, integrated finance function to provide high quality financial, performance and productivity information throughout the Department and for external reporting. BI | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP101 | 9946981 | 1 | 75000 | 79999 | Not set | Finance | Not set | 1 |
| DWP89 | N/D | SCS1 | Business Partner, Pensions and Operational Excellence | To provide finance business partner support for Pensions Operational Delivery and Operational Excellence Directorate, in terms of Finance, Planning and Performance Management with necessary challenge and support to embed a value for money ethos in those business areas. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP304 | 892284 | 0.9 | 75000 | 79999 | Not set | Finance | Not set | 1 |
| DWP87 | N/D | SCS1 | Head of Division for DWP Performance, Reporting & Planning | The performance reporting & planning division is responsible for internal reporting of departmental performance (to DWP senior leaders and the DWP board) and external reporting to Cabinet Office, Parliament and oversight of the department's relationship with the National Audit Office. We also lead departmental business planning and continual review of the allocation of departmental resources against Ministerial priorities. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP10 | 0 | 0.8 | 65000 | 69999 | Not set | Finance | Not set | 1 |
| DWP91 | N/D | SCS1 | Head of Commercial Management (Information and Communication Technology) | Part of Commercial Directorate (Group Finance) and responsible for commercial management of all third party spend on Information and Communication Technology with suppliers across the department. The team works very closely with Corporate IT and also external supply chain in driving value for money on various contracts/statements of work/orders drawn under pre-existing commercial frameworks. The team is also involved in influencing commercial strategy and (on select occasions) procurement decisions for the department. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 2406944 | 1 | 70000 | 74999 | Not set | Finance | Not set | 1 |
| DWP114 | N/D | SCS1 | Head of Commercial Management | Responsible for managing professional teams that provide commercial management of a range of major office service contracts and supplier relationships that deliver goods and services to the DWP, business worth about | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 2665568 | 1 | 85000 | 89999 | Not set | Finance | Not set | 1 |
| DWP95 | N/D | SCS1 | Head of Sourcing | A key element of the role is to develop an agreed contracting approach for each Sourcing activity resulting in all tenders having an agreed approach at commencement. This involves understanding DWP requirements, market preparation, OJEU/PQQ development, evaluation, award, de-briefing bidders and Regulatory post award activity. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 1947000 | 1 | 80000 | 84999 | Not set | Finance | Not set | 1 |
| DWP96 | N/D | SCS1 | Head of Risk Management Division | Providing advice support and challenge to business leaders in the area of risk management and internal control and reporting levels of compliance with key internal policies to provide assurance that the system of internal control is effective. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP101 | 2754073 | 1 | 95000 | 99999 | Not set | Finance | Not set | 1 |
| DWP115 | N/D | SCS1 | Business Partner, Benefits & Network Services | To provide professional, evidence based, decision making support, challenge and professional advice to the Directorate on all aspects of financial management, performance and risk. This is achieved by leading and coordinating on a range of business disciplines – Financial Management and Control, Performance Management, risk management and oversight of assurance and Governance. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP304 | 1569529 | 1 | 75000 | 79999 | Not set | Finance | Not set | 1 |
| DWP97 | N/D | SCS1 | Head of Universal Credit Commercial Management | Accountable for planning and implementing the commercial arrangements necessary for the successful implementation of Universal Credit. Lead a team to develop and implement the right commercial strategy in line with EU and public sector procurement policies to deliver efficient procurements that meet the requirements of the Universal Credit project and achieve the best value for money for the taxpayer. This will include procurement of Information and Communication Technology and other services and managing the impact on other commercial arrangements within and outside DWP. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 153282 | 1 | 75000 | 79999 | Not set | Finance | Not set | 1 |
| DWP112 | N/D | SCS1 | Head of Finance Systems and Infrastructure | Our core aim is to protect and manage the Department's payment processes. We have ownership of Payment processes, including Central Payment System (processing £140b annually). Engagement with Change Programmes, ensuring incorporation of Finance requirements. We protect claimants by supporting resolution of payment issues. Includes bank payments and transfers; third party deductions and control of payment files. We act as the Single Point Of Contact (SPOC) to Shared Services in coordinating and prioritising change. Also handles Information Asset Co-ordination for Finance. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP101 | 0 | 1 | 70000 | 74999 | Not set | Finance | Not set | 1 |
| DWP100 | N/D | SCS1 | Head of Commercial Strategy and Business Management | Responsible for DWP commercial strategy and the business management of the DWP Commercial Directorate. Leadership of teams providing commercial strategy, policy, best practice and e-solutions covering all DWP commercial activity, sustainability and climate change strategies. Also management of teams that plan and manage the DWP Commercial Directorate, including work prioritisation, resource management and people development. Key objectives are reducing procurement costs, lean processes, maximising commercial assurance and value for money for the taxpayer and achievement of DWP sustainability, climate change and carbon reduction targets. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 3325871 | 1 | 85000 | 89999 | Not set | Finance | Not set | 1 |
| DWP81 | N/D | SCS1 | Head of Universal Credit & Automated Service Delivery | To provide professional accountancy support to programme managers, delivering key welfare reform projects so that investment costs represent value for money, are affordable and projected spend is controlled ensuring delivery to time, budget and quality. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP102 | 0 | 1 | 70000 | 74999 | Not set | Finance | Not set | 1 |
| DWP104 | N/D | SCS1 | Head of Internal Audit | Delivery of a professional Internal Audit service to provide an independent view on the adequacy and effectiveness of the Department’s governance, risk and control arrangements. Establishment of the European Social Fund Audit Authority for the England and Gibraltar programme, in accordance with EC requirements. Provision of independent and robust investigation of serious fraud and wrongdoing by the Department’s staff and contractors. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 4839887 | 1 | 85000 | 89999 | Not set | Finance | Not set | 1 |
| DWP107 | N/D | SCS1 | Head of Working Age Change Finance | To provide professional accountancy support to Programme Managers delivering key Welfare Reform projects so that: investment costs represent value for money, are affordable and project spend is controlled, ensuring delivery to time, budget and quality. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP102 | 2962474 | 1 | 80000 | 84999 | Not set | Finance | Not set | 1 |
| DWP109 | N/D | SCS1 | Head of Finance Control & Policy | Responsible for resolving accounts qualification issues; to develop a strategic approach to building the Department's future financial accounting capability. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP101 | 778794 | 0.86 | 75000 | 79999 | Not set | Finance | Not set | 1 |
| DWP82 | N/D | SCS1 | Senior Finance Business Partner for Work & Contracted Customer Services | To support and enable business decision making by providing support, challenge and professional advice on all aspects of financial management, performance, value for money, investment and risk. This is achieved by developing and maintaining key relationships with senior managers and their teams in: Work & Employment Programmes and Senior Finance Business Partners in the Work Services Groups, Contracted Customer Services (Medical Services, Housing Benefit Delivery, Controls & Assurance and TUO Delivery Partnerships), senior managers and their teams in Work Services Group and Visits. Ensuring the effective management of resources, risks to the delivery of business objectives and compliance with all DWP’s financial policies. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP101 | 2996778 | 1 | 70000 | 74999 | Not set | Finance | Not set | 1 |
| DWP94 | N/D | SCS1 | Head of IT Procurement | Management of all commercial aspects of the Department's tird party expenditure on Information Technology & Communication technologies | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 105443 | 1 | 75000 | 79999 | Not set | Finance | Not set | 1 |
| DWP309 | N/D | SCS1 | as Deputy Finance Director Corporate and Strategy | To provide strategic financial leadership, high quality financial management, insight and challenge to support corporate functions/policy areas to plan and manage resources effectively, and make business decisions that are value for money. Support the Finance Director Corporate and Change in delivering an effective Business Decision Support function for DWP’s policy and corporate, (excluding IT), business areas. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP102 | 0 | 1 | 80000 | 84999 | Not set | Finance | Not set | 1 |
| DWP148 | David Frazer | SCS2 | Director of Information, Governance and Security | Responsible for helping DWP to make best use of its information, whilst complying with obligations to keep it safe, secure and used only where we have legal powers to do so. The Directorate provides a range of services to support this, including the production of statistics; management information; information architecture; analytical data bases; data matching; records management; and library services . It also provides the department with expert advice on security; business continuity; policies on information; its governance framework; and managing relationships with its arms length bodies and the devolved administrations. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP137 | 129762 | 1 | 85000 | 89999 | Not set | Finance | Not set | 1 |
| DWP153 | N/D | SCS1 | Head of Information to Support Delivery | Maximise, securely the use of information and data to support the operational delivery of Departmental functions and wider government activities. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP148 | 5305302 | 1 | 70000 | 74999 | Not set | Finance | Not set | 1 |
| DWP281 | N/D | SCS1 | Deputy Director, Statistical Services Division and Deputy Head of Profession for Statistics | Responsible for the production and dissemination of a range of National Statistics eg Benefit and Welfare to Work Programme stats and Fraud and Error in the benefits system and exploitation of DWP data in the development of statistical reports. To provide advice in relation to the production and publication of Official Statistics and data for responses to Parliamentary Questions. To be responsible for the design and delivery of a range of surveys and subsequent publication of survey reports. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP148 | 8120058 | 1 | 70000 | 74999 | Not set | Finance | Not set | 1 |
| DWP159 | N/D | SCS1 | Head of Information Management, Devolution and Governance Division | Information Management, Devolution and Governance Division enables the DWP to use the information it is responsible for effectively and lawfully. When it is appropriate the Division facilitates the release of information into the public domain. Its centres of expertise also ensure the Department’s stewardship teams exercise appropriate oversight over DWP's Non–Departmental Public Bodies and support DWP in developing successful relationships with the UK’s devolved governments in Scotland, Wales and Northern Ireland. Additionally the Division's governance policies and assurance controls ensure Departmental accountabilities are defined, assurance controls are thorough and challenged, following best practice and mandatory policy. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP148 | 2949760 | 1 | 65000 | 69999 | Not set | Finance | Not set | 1 |
| DWP280 | N/D | SCS1 | Deputy Director Security and Business Continuity | To provide business continuity, security and Information Assurance (IA) policies, strategies and services to the Department, and to ensure that there are effective continuity plans for all major risks to the business. I am also the Departmental Security Officer (DSO), a mandated Cabinet Office role. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP148 | 2121148 | 1 | 65000 | 69999 | Not set | Finance | Not set | 1 |
| DWP262 | N/D | SCS1 | Head of DWP F&C Business Management and Improvement | To develop and ensure delivery of the Finance & Commercial Group business plan to ensure its objectives are delivered to time, cost and quality. The role includes owning the target operating model for the Group; helping build financial and commercial capability internally and across DWP; and delivering continuous improvement, administrative support and communications services. | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP304 | 4958583 | 1 | 75000 | 79999 | Not set | Finance | Not set | 1 |
| DWP251 | N/D | SCS1 | Planning Director | The Planning team creates the Child Maintenance Group's corporate plan - securing funding and putting together business cases as required. It is also responsible for detailed analysis, research and management information production to support a range of b | Department for Work and Pensions | Department for Work and Pensions | Finance Group | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP304 | 1452342 | 1 | 90000 | 94999 | Not set | Finance | Not set | 1 |
| DWP138 | N/D | SCS1 | Deputy Director, Department of Health Legal Services | Head of Division in Department of Health Legal Services advising on NHS organisation, primary and secondary care. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP155 | 0 | 0.78 | 70000 | 74999 | Not set | Law | Not set | 1 |
| DWP314 | N/D | SCS1 | Deputy Director, Lawyer | The team provides legal services to the Department of Health in relation to NHS Pensions, Mental Health and Professional Regulation. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP155 | 2818538 | 1 | 70000 | 74999 | Not set | Law | Not set | 1 |
| DWP289 | N/D | SCS1 | Lead lawyer Mesothelioma Bill | The main purpose of the Work Services Director role is to drive performance across the Jobcentre network, and to provide senior leadership across Southern England Group. Ultimately accountable for the end to end customer experience and customer services delivered through local Jobcentres and other service outlets, including advisory services, financial assessment and help with job search; ensuring that all face to face customer contacts are undertaken to required standards, within budget, headcount and against all agreed operational targets. Further accountable for services to employers and for relationships with key partners to support the successful delivery of DWP objectives. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 0 | 0.78 | 70000 | 74999 | Not set | Law | Not set | 1 |
| DWP310 | N/D | SCS1 | Deputy Director, Lawyer | The team provides legal services to the Department of Health in relation to primary care services, public health, pricing of NHS drugs, the provision of healthcare to prisoners and regulation of cosmetic surgery and cosmetic procedures. It also provides legal advice to Public Health England, which is an agency of the Department of Health. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP155 | 0 | 0.83 | 70000 | 74999 | Not set | Law | Not set | 1 |
| DWP168 | N/D | SCS1 | Deputy Director, Department of Health Legal Services | The team provides legal services to the Department of Health in relation to EU issues, information law, nutrition, equality and other miscellaneous subjects, and to the Medicines and Healthcare products Regulatory Agency (MHRA) across the range of its activities. The MHRA is an agency of the Department of Health. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP155 | 0 | 1 | 70000 | 74999 | Not set | Law | Not set | 1 |
| DWP144 | N/D | SCS1 | Head of Social Care and Regulation | Provision of legal advice to the Department of Health relating to the Care Quality Commission and health and social care regulation, social care law, public health protection, the law relating to the Health Services Ombudsman and complaints and regulation of sunbeds. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP155 | 0 | 1 | 70000 | 74999 | Not set | Law | Not set | 1 |
| DWP155 | Isabel Letwin | SCS2 | Director, Legal Services for the Department of Health | To ensure the provision of legal services and support to the Department of Health. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 100473 | 1 | 100000 | 104999 | Not set | Law | Not set | 1 |
| DWP137 | Gill Aitken | SCS3 | Director General, Professional Services | Leads the DWP Professional Services Directorate and is also a DWP senior lawyer. Professional Services brings together the Heads of Profession for several areas of the Department and their staff this includes Communications, Information, Governance & Security Services, DWP and DH Legal Services, Medical & Analytical Advice and the Ministerial Private Office. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP135 | 554643 | 1 | 125000 | 129999 | Not set | Law | Not set | 1 |
| DWP136 | N/D | SCS1 | Deputy Director, Housing Benefit, Benefit Procedures and Statutory Payments Division | Legal advice on Housing Benefit, Benefit procedures and statutory payments. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 0 | 0.79 | 75000 | 79999 | Not set | Law | Not set | 1 |
| DWP140 | N/D | SCS1 | Deputy Director EU, International, Disability and Discrimination Team | Leading a team of lawyers advising on EU, International law and human rights aspects of social security, advice on disability benefits and in relation to discrimination. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 0 | 0.89 | 65000 | 69999 | Not set | Policy | Not set | 1 |
| DWP299 | N/D | SCS1 | Deputy Director of Universal Credit and Housing Support Legal Division | The team provides legal advice on the Universal Credit programme & housing support matters (including housing benefit). | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 0 | 0.9 | 65000 | 69999 | Not set | Law | Not set | 1 |
| DWP163 | N/D | SCS1 | Deputy Director, Pensions and Child Maintenance Division, DWP Legal Services | To provide legal services, including advice, work related to primary legislation, and drafting of secondary legislation relating to occupational and personal pensions, pensions protection and stewardship, workplace pensions reform, the Enabling Retirement Savings Programme, state pensions and state pensions reform, pension credit and other non-working age benefits and child maintenance. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 3319972 | 1 | 70000 | 74999 | Not set | Law | Not set | 1 |
| DWP167 | N/D | SCS1 | Head of Commercial Law Division | To deliver procurement and commercial law services to DWP and Department for Health. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 1531663 | 1 | 75000 | 79999 | Not set | Law | Not set | 1 |
| DWP156 | Naomi Mallick | SCS2 | Director, Professional Services Group, DWP/ Department of Health Legal Services | To provide a legal service to the Department of Health in the areas of commercial law, employment law and litigation. | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 238102 | 1 | 85000 | 89999 | Not set | Law | Not set | 1 |
| DWP145 | N/D | SCS1 | Deputy Director Working Age Benefits | The team provides legal services in relation to all existing working age benefits: Jobseekers Allowance, Employment and Support Allowance, Incapacity Benefit and Income Support, Universal Credit . | Department for Work and Pensions | Department for Work and Pensions | Legal Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 0 | 1 | 70000 | 74999 | Not set | Law | Not set | 1 |
| DWP147 | N/D | SCS1 | Head of Feedback, Legislation and Decision Making Division | Our role is to respond professionally to feedback (correspondence, complaints, appeals) about the Department’s services; to give guidance to the Department’s front-line decision-makers; and to promote appropriate regulation and effective management of legislation. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP155 | 5406946 | 1 | 85000 | 89999 | Not set | Law | Not set | 1 |
| DWP158 | John Shield | SCS2 | Director of Strategic Communications | Communications handling, advice and provision of marketing for the Department. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 515467 | 1 | 115000 | 119999 | Not set | Law | Not set | 1 |
| DWP146 | N/D | SCS1 | Deputy Director of Communications - Social Justice, Disability and overarching Stakeholder Relations | Communications handling, advice and provision of marketing for the Department. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 0 | 1 | 65000 | 69999 | Not set | Communications | Not set | 1 |
| DWP313 | N/D | SCS1 | Head of Claimant Comms | (1) Directing and developing creative, insight-driven communication strategies that meet business objectives; (2) Implementing these strategies, with accountability for delivering value for money from budgets running into millions of pounds; (3) The delivery of communications across the Directorate by accurately forecasting resource requirements; (4) Leading and championing the translation of complex strategies, issues and information into clear and simple communications objectives; the development of compelling and targeted propositions; and the use of appropriate channels; and (5) Scanning and interpreting the political and social landscape to identify the reputational risks associated with communications activities. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 0 | 0.89 | 70000 | 74999 | Not set | Communications | Not set | 1 |
| DWP198 | N/D | SCS1 | Deputy Director of Communications - Labour Market Operations | Delivering strategic communications & marketing for the Government's employment programmes including Youth Contract & Work Programme. Responsibility for strategic communications on Benefit Cap, Fraud & Error & promoting digital services. Leading team delivering a range of communications into DWP Operations & acting as communications business partner to the Operational Executive Team. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 3765359 | 1 | 70000 | 74999 | Not set | Communications | Not set | 1 |
| DWP160 | N/D | SCS1 | Head of Internal Communications and the Studio | Internal communications and the Studio exists to help staff and citizens understand DWP better, whether that is the services the Department offers or the part they play in making DWP’s objectives to reform welfare and pensions a success. The team achieves this through communications advice, planning, channel delivery (including the DWP website and intranet, DirectGov and Businesslink websites) and brand management. The team has a duty to fulfil the Department’s legal requirements to provide information to citizens which includes corporate publications (such as green papers), leaflets, letters, forms and display materials for Jobcentre Plus and Pension Disability and Carers Service. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 0 | 1 | 70000 | 74999 | Not set | Communications | Not set | 1 |
| DWP278 | N/D | SCS1 | Deputy Director of Communications Universal Credit | Responsible for leading the development and delivery of high quality and innovative communication strategies and plans to support the Government’s business delivery objectives on Universal Credit. Provide expert advice to senior internal and external stakeholders on communications and act as senior Business Partner to the Universal Credit Programme. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 0 | 1 | 90000 | 94999 | Not set | Communications | Not set | 1 |
| DWP135 | Robert Devereux | SCS4 | Permanent Secretary | Overall leadership of the Department, and its day to day operations and the Government's programme of major reform. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | xx | 0 | 1 | 180000 | 184999 | Not set | Communications | Not set | 1 |
| DWP157 | N/D | SCS1 | Principal Private Secretary to the Secretary of State/running DWP Private Office | Provision of advice and support to the Secretary of State, Departmental Ministers, the Permanent Secretary and Departmental Board. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 1326031 | 1 | 70000 | 74999 | Not set | Communications | Not set | 1 |
| DWP162 | N/D | SCS1 | Social Fund Commissioner | Heads the Independent Review Service. Social Fund inspectors and other staff appointed by the Social Fund Commissioner, together form the independent Review Service for the discretionary Social Fund. The Commissioner is appointed by the Secretary of State for Work and Pensions. This is a statutory appointment, with duties provided by Acts of Parliament and is required to report annually, in writing, to the Secretary of State on the standard of reviews by Social Fund Inspectors. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 34857 | 0.6 | 60000 | 64999 | Not set | Policy | non DWP | 1 |
| DWP290 | N/D | SCS1 | Deputy Director Head of Studio | The Head of Studio in Communications Directorate provides senior leadership and direction to three cross-cutting communications teams - Public Information; External Digital Communications; and Research & Evaluation. These teams enable the Department to meet its statutory duty to provide 'duty of care' information on benefits and services to claimants and the wider public, support the Government's digital agenda working with GDS to provide user-focussed online and digital information and campaigns, and ensure that Communications Directorate activity is effective through use of insight and performance measurement. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 1480635 | 1 | 55000 | 59999 | Not set | Communications | Not set | 1 |
| DWP151 | N/D | SCS1 | Head of Pensions | Responsible for delivering proactive communications activity relating to private pensions, state pensions, pensioners (pensioner benefits and ageing society) and working longer. The team works in partnership with a wide range of stakeholders and with other government bodies, in particular, The Pensions Regulator and HMRC and plans and implements a range of communications to inform people about pensions policy changes, to help people (individuals and employers) understand what the changes are, what they mean for them and any action they must take. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 207897 | 1 | 65000 | 69999 | Not set | Policy | Not set | 1 |
| DWP1821 | N/D | SCS1 | Head of News | To provide advice on handling media for the department and for Ministers. To answer questions from journalists about the work of the department. To handle the media element of announcements, speeches and visits by the Ministerial team and Permanent Secretary. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 749907 | 1 | 70000 | 74999 | Not set | Policy | Not set | 1 |
| DWP306 | N/D | SCS1 | Transition Director | Leadership of the child maintenance teams responsible for the off-system cases, including Partial Clerical cases, the Serco contract and Escalated Complaints. Introduction and leadership of the case closure operational process. Responsibility for the G4S Options contract which provides a service to people who need help and support to arrange child maintenance. Leadership of People issues within Child Maintenance Operations | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 020 7449 7720 | transparency.questions@childmaintenance.gsi.gov.uk | DWP231 | 22812820 | 1 | 90000 | 94999 | Not set | Not set | Not set | 1 |
| DWP226 | N/D | SCS1 | Head of People Development | The People Development Team is responsible for providing a range of products and interventions to support the development of the Child Maintenance Group's people, enabling them to deliver the organisation’s objectives. The team has specific responsibility for: - Delivery of leadership and management development - identification and development of colleagues with high potential - activity to improve people engagement - design, development, maintenance and evaluation of all business specific training - Ownership of the HR Change programme, ensuring that it is integrated with the overall Child Maintenance Group Change programme. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP204 | 1889382 | 1 | 65000 | 69999 | Not set | Not set | Not set | 1 |
| DWP242 | Paul Brown | SCS1 | Old Scheme and Arrears Director | The Old Scheme and Arrears Director is responsible for: - Updating old scheme child maintenance cases by processing changes of circumstances to ensure that the correct amount of child maintenance is paid. - re-establishing compliance on Old Scheme cases, where payments have broken down and ensuring maintenance is paid on cases with debt through negotiation - arrears collection and reduction on old scheme cases. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP231 | 16629486 | 1 | 70000 | 74999 | Not set | Not set | Not set | 1 |
| DWP305 | Steve Buckingham | SCS2 | Finance Director DWP Operations | Leading the Finance Operations Directorate, ensuring that effective financial management and planning and performance management regimes are in place and that they support effective decision-making through high quality analysis, challenge, advice, and reporting.Ensuring Value for Money is considered at all levels of Operations and that an effective link is achieved between productivity, unit costing and other planning and financial activities. Leading all financial matters within CMG including financial management, reporting, accounting and business performance reporting and ensuring that value for money is delivered. Responsible for leading the Commission’s commercial and supplier relationship activities and contributing to the future direction of the organisation by offering advice to the Executive Team and Ministers, and delivering CMG’s planning, analysis, management information and research activities. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 020 7449 5782 | transparency.questions@childmaintenance.gsi.gov.uk | DWP99 | 215431 | 1 | 105000 | 109999 | Not set | Not set | Not set | 1 |
| DWP217 | N/D | SCS1 | Programme Director | This team are responsible for the delivery of elements of the new child maintenance scheme. This includes organisation design, site strategy and third party contracts. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP204 | 0 | 1 | 90000 | 94999 | Not set | Not set | Not set | 1 |
| DWP227 | N/D | SCS1 | Head of IT Services | The IT Services team provides operational service management for the Child Maintenance Group's current applications and infrastructure. The team is responsible for incident, problem, availability, change request and service level management. Working with our IT suppliers, it ensures that our systems meet business needs in a cost effective manner. The team also provides IT services to support desktop PCs, telephones and networks. It also provides security accreditation and assurance services. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP205 | 2842276 | 1 | 70000 | 74999 | Not set | Not set | Not set | 1 |
| DWP210 | N/D | SCS1 | Head of Strategy | The purpose of the Strategy team is to develop a coherent high-level strategy for the Child Maintenance Group, setting out how its three key functions will be developed to realise the Child Maintenance Group's vision and meet its statutory objectives. The work of the team covers: - strategic advice to senior stakeholders; - development of policy on the new statutory scheme using income data from HM Revenue and Customs; - developing strategy for promoting financial responsibility and the longer term development of the information and support function including - cross-government opportunities; - strategic input to the corporate planning process. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP203 | 340417 | 1 | 70000 | 74999 | Not set | Not set | Not set | 1 |
| DWP232 | N/D | SCS1 | Client Services Director | The Client Services Director is responsible for: - Assessing and making payment arrangements for new and repeat child maintenance applications. - Updating child maintenance cases by processing changes of circumstances to ensure that the correct amount of child maintenance is paid. - The provision of telephony, face to face visiting and Welsh language services. - Responding to complaints received from clients or MPs, ensuring that the reason for the complaint is addressed and appropriate action taken to resolve the issues. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP231 | 24730 | 1 | 80000 | 84999 | Not set | Not set | Not set | 1 |
| DWP231 | Christine Forster | SCS2 | Operations Director | The Operations Director is responsible for providing direction to the operation of the current statutory schemes and for the delivery of performance indicators and service standards. This means delivering improved client service whilst continuing to achieve efficiencies. Responsible for influencing the design, development and content of the new statutory scheme programmes to ensure they are fit for purpose and deliver planned efficiencies and operational management of the new scheme following its introduction. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP203 | 16726623 | 1 | 90000 | 94999 | Not set | Operational Delivery | Not set | 1 |
| DWP209 | N/D | SCS1 | Head of Policy | The Policy division is made up of three teams: Policy Team – Ensuring the law governing child support is fit for purpose and the Child Maintenance Group's policies and procedures, and handling of individual cases are in line with the law and reflect the Government's strategic intent; Advice and Guidance Team - Providing support to frontline colleagues to ensure that child support cases are handled in line with Child Maintenance policies and procedures; Judicial Review Team – Ensuring those cases on which we face escalated legal action are managed in line with legal advice and court requirements. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP203 | 1106201 | 1 | 70000 | 74999 | Not set | Policy | Not set | 1 |
| DWP268 | N/D | SCS1 | Programme Director | This team are responsible for the delivery of elements of the new child maintenance scheme. This includes the organisation design, site strategy and any third party contracts. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP204 | 0 | 1 | 85000 | 89999 | Not set | Not set | Not set | 1 |
| DWP241 | N/D | SCS1 | Performance and Resources Director | The Performance and Resources Director is responsible for a range of geographically dispersed operational planning activities primarily focused on supporting performance and service delivery, and co-ordinating effective business improvement. This includes; financial planning and budgetary control; resource planning; performance planning and management; and area services management. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP231 | 14032027 | 1 | 65000 | 69999 | Not set | Not set | Not set | 1 |
| DWP215 | N/D | SCS1 | Head of Business Architecture and Design | The Business Architecture and Design Team design and develop business processes and procedures. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP204 | 2394958 | 1 | 75000 | 79999 | Not set | Not set | Not set | 1 |
| DWP212 | N/D | SCS1 | Head of Legal | The Legal Team provides a wide ranging legal advice service to the Child Maintenance Group, covering commercial contracts/procurement exercises (including business process outsourcing and specialist services), employment law/transfers of undertakings, privacy law, freedom of information, civil enforcement and public law. The Head of Legal is the Legal Advisor to the Child Maintenance Group and is responsible for Board Governance. The Team also incorporates a criminal prosecutions function which brings prosecutions for fraud, theft and other offences under Child Support Legislation. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP203 | 118522 | 1 | 75000 | 79999 | Not set | Not set | Not set | 1 |
| DWP229 | N/D | SCS1 | Director of Programme Delivery | The Programme Delivery Director is responsible for driving delivery of the Child Maintenance change programme, with lead responsibilities including delivery assurance; project planning and interdependencies; programme assurance and reporting; risks and issues management; and programme resource planning. The Director also has responsibility for People and Capability programme deliverables, including organisation design; workforce planning and people allocation; content product delivery and live like testing; business preparation; and implementation control. The Director also acts as deputy for the CMG Change Director. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP204 | 3047289 | 1 | 70000 | 74999 | Not set | Not set | Not set | 1 |
| DWP205 | Simon Mckinnon | SCS2 | Information and Technology Director | The Information and Technology Directorate is responsible for ensuring that the Child Maintenance Group current and future Information Technology and Information Management needs are met. The Directorate provides local IT support, telephony services, and operational support for the Child Maintenance Group's current business applications. The Directorate is also supporting the Child Maintenance Group's change programme, building with third parties a range of applications for the new child maintenance scheme. In addition, the directorate provides information assurance and IT security services to protect information and systems within the Child Maintenance Group. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP59 | 622595 | 1 | 125000 | 129999 | Not set | Not set | Not set | 1 |
| DWP220 | N/D | SCS1 | Head of Information Governance and Security | The Information Governance and Security team is responsible for information assurance, IT security, knowledge management and management information systems for the Child Maintenance Group. The team: - defines the approach to the protection of information (including that of clients) for the Child Maintenance Group, - providing assurance of information risks, - design processes and systems to ensure the Child Maintenance Group's systems and infrastructure are protected, - design, develop and deliver solutions to manage unstructured data, - develop and deliver a 'data warehouse', business intelligence and other management information systems and - maintain the Child Maintenance Group's data model. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP205 | 576151 | 1 | 75000 | 79999 | Not set | Not set | Not set | 1 |
| DWP216 | N/D | SCS1 | Programme Director | This team are responsible for the delivery of elements of the new child maintenance scheme. This includes the organisation design, site strategy and any third party contracts. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP204 | 2157418 | 1 | 90000 | 94999 | Not set | Not set | Not set | 1 |
| DWP203 | Susan Park | SCS2 | Director, Child Maintenance Group | Responsible for the day to day running of Child Maintenance Group & its operations, change, corporate affairs and customer functions. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP202 | 332994 | 1 | 120000 | 124999 | Not set | Not set | Not set | 1 |
| DWP239 | N/D | SCS1 | Enforcement Director | The Enforcement Director is responsible for re-establishing compliance on the current and new child maintenance schemes through debt enforcement actions: negotiation and imposing deduction from earning orders where required. On cases where debt enforcement action has failed, responsible for re-establishing compliance using measures including charging orders, third party debt orders, obtaining Liability Orders for debt through the Courts, driving licence removal and even the possibility of imprisonment. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP231 | 42689319 | 1 | 110000 | 114999 | Not set | Not set | Not set | 1 |
| DWP228 | N/D | SCS1 | Clerical and Client Payment Services Director | The Clerical and Client Payment Services Director is responsible for: • Processing receipts and payments as quickly as possible, through the collection service. • Improving performance on cases managed off the Child Maintenance Group's main IT systems. • Reducing the number of cases managed off the main IT systems - don't understand this, how can we do this? • Improving the efficiency of managing cases off the main IT systems | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP231 | 20695431 | 1 | 60000 | 64999 | Not set | Not set | Not set | 1 |
| DWP288 | N/D | SCS1 | Senior Finance and Commercial Business Partner for DWP Child Maintenance Group (CMG) | As a key member of the DWP Operational Finance senior leadership team, the Senior Finance and Commercial Business Partner for Child Maintenance Group will provide professional, evidence based, decision making support, challenge and professional advice to the Directors on all aspects of financial management, performance, value for money, commercial investment, procurement advice and risk. This will be achieved by taking a leading and co-ordinating role across a range of business disciplines (i.e. Financial Management and Control, Performance Management, Commercial Management, Risk Management and oversight of Assurance). The role is unique in that it also covers the transactional flows, financial control within systems and accounting for the flow of monies from one parent to another, commonly known as Accounting for Client Funds. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP203 | 1734707 | 1 | 65000 | 69999 | Not set | Not set | Not set | 1 |
| DWP213 | N/D | SCS1 | Director of Child Maintenance Options | The Child Maintenance Options service provides free, impartial information on child maintenance arrangements, and supports parents to make informed decisions about the child maintenance arrangement most suited to their circumstances, whether this is a family-based or statutory arrangement or one made through the courts. Child Maintenance Options is available by phone, web or, for those most in need of more personalised help, through a face-to-face service. The Child Maintenance Options team in the Child Maintenance Group manages all aspects of the service from performance to service development. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 0207 340 4206 | transparency.questions@childmaintenance.gsi.gov.uk | DWP28 | 1097522 | 0.8 | 60000 | 64999 | Not set | Not set | Not set | 1 |
| DWP204 | Ian Wright | SCS2 | Change Director | The Change Directorate leads the implementation of major change projects, ensuring that projects are delivered to time and to budget. | Department for Work and Pensions | Department for Work and Pensions | Child Maintenance Group | 020 7449 5782 | transparency.questions@childmaintenance.gsi.gov.uk | DWP106 | 95214 | 1 | 115000 | 119999 | Not set | Not set | Not set | 1 |