Transparency data
Approved ICT exceptions – November 2010 to September 2011
Updated 5 December 2014
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| Department | Moratorium | Project Name | Total Value requested (£m) | Total Value approved (£m) | Basis for Exception | Date of Update |
|---|---|---|---|---|---|---|
| DWP | ICT | Shared Services - RM Service Improvement | 5.5 | 5.5 | To improve testing service and pricing | 04/11/2010 |
| DWP | ICT | Service Orientated Architecture (SOA) Contract 6 | 3.773 | 3.773 | The Change Programme's objectives are: • to improve efficiency by removing waste and duplication and by achieving channel shift; • to raise the standard of customer service by focusing strongly on the whole needs of the customer; • to embed the concept of continuous improvement using Lean techniques; and, • to improve capability for future delivery. The programme will deliver a net positive cash flow of £170m by the end of 2010/2011(the final year of SR07) and will permanently reduce the Department’s cost base by £416million per year by 2014/15. | 04/11/2010 |
| DWP | ICT | Service Orientated Architecture (SOA) Contract 7 | 2.4 | 2.4 | Not set | 04/11/2010 |
| DWP | ICT | DWP Change programme – Enquiry (Enq and Update DCM073) | 1.7 | 1.7 | The first release of the DWP Enquiry solution is currently live in trailblazer sites and this contract will provide Accenture manpower for post go live support to provide resolution of any system issues, fixes and faults with the new Customer Account Management component including an automated work assignment capability and a cross-benefit contact history. Temporary cover is currently in place to 11/7/10. We now need to extend this cover to support Live Running. This is a long term commitment of £1.7million that will take us through to the end of SR10. Customer Account Management component is one of the Department's Strategic Services and failure to deliver would impede the Department's ability to meet the government's ICT Strategy and aspirations for cross government shared services. | 04/11/2010 |
| DWP | ICT | Change programme - 1-BUS (DCM203) | 2.212 | 2.212 | The Change Programme's objectives are: • to improve efficiency by removing waste and duplication and by achieving channel shift; • to raise the standard of customer service by focusing strongly on the whole needs of the customer; • to embed the concept of continuous improvement using Lean techniques; and, • to improve capability for future delivery. The programme will deliver a net positive cash flow of £170m by the end of 2010/2011(the final year of SR07) and will permanently reduce the Department’s cost base by £416million per year by 2014/15. | 04/11/2010 |
| DWP | ICT | DWP Change Programe ICT 18 – BES strategic | 2.598 | 2.598 | Not set | 04/11/2010 |
| DWP | ICT | SOA (Benefits Enquiry Service) | 1.2 | 1.2 | Not set | 04/11/2010 |
| DWP | ICT | Change programme ICT 58 – JSAQL R3 | 1.561 | 1.561 | Not set | 11/11/2010 |
| DWP | ICT | Central Payments System | 56.45 | 56.45 | Supplier delivery costs. | 19/11/2010 |
| DWP | ICT | RM Operate - Future Hosting Provision | 13.45 | 13.45 | To improve hosting service and pricing | 20/01/2011 |
| DWP | ICT | Future Scheme Programme | 44.8 | 44.8 | Not set | 07/02/2011 |
| DWP | ICT | Active Operations Management | 2.2 | 2.2 | The efficiency gains realised will deliver on Government priorities by realising headcount savings in benefits processing of 4,111 FTE in the SR10 period. | 09/02/2011 |
| DWP | ICT | Future Contracting Strategy ADAMS | 284 | 284 | As part of the Department-wide requirement to identify areas where it could further reduce spend within the current and next financial year the Future Contracting Strategy (FCS) Programme re-examined the contractual delivery options around Application Deployment services. The Programme began negotiations with HPES to achieve these cost savings through amendments to their existing Applications-related contracts. This approach necessitated the suspension of two Lots of the current Application Deployment (ADep) competition - the rest of that procurement was progressed in parallel to retain and refresh our multi-source environment, secure improvements in service performance and value for money. | 28/02/2011 |
| DWP | ICT | Change Prog - ASD SOA | 7.69 | 7.69 | a. The project is a key enabler for DWP’s ongoing programme of change. b. The project will deliver key aspects of the infrastructure required to deliver Universal Credit. c. The project will facilitate a channel shift, meaning that 80% of benefit transactions will be completed online by 2013, a key baseline for the introduction of Universal Credit. | 27/04/2011 |
| DWP | ICT | ASD Application development | 10.88 | 10.875 | Not set | 26/04/2011 |
| DWP | ICT | AMS Contract extension | 12.48 | 12.48 | Not set | 23-Jun-11 |
| DWP | ICT | Desktop contract extension | 174 | 54 | Short extension to an existing contract to maintain DWP Desktop services | 28-Jun-11 |
| DWP | ICT | ADep - Contract Procurement | 115 | 115 | The ADep Procurement exercise enabled DWP to replace a number of its commercial contracts to develop and maintain the applications for all the core and critical business systems as these arrangements were due to reach their natural end. Implementation of ADep is essential to the continuous delivery of DWP’s services - failure in which would severely impact provision of critical services to the public e.g. payment of pensions/benefits, helping jobseekers into work etc. Replacing the contracts was also required to provide the means for delivering business change and to implement new Policy/Ministerial decisions. | 28-Jul-11 |
| DWP | ICT | Universal Credit | 9.63 | 9.63 | To provide core IT development services for Universal Credit, Accenture being the lead IT supplier. The contract period was to cover the second stage of application development (known as Leap 2) for the development of the Universal Credit IT system. The objective of Leap 2 is to show that the Universal Credit solution is capable of capturing, processing and paying on-line claims to Universal Credit. Additionally it will demonstrate the ability to pay based on Real Time Income / PAYE, apply change of circumstances on-line, help customers understand earnings impact and increase telephony functions for customers who experience difficulty on-line. Approval for this work was also provided by Her Majesty’s Treasury providing authority to incur Universal Credit designated expenditure ahead of Royal Assent. Accenture continue to provide core development services and are currently engaged in Leap 3 development. Contractual arrangements are in place and have been subject to Cabinet Office oversight through the ICT Exception process but are outside the highlighted period. Approval is subject to Her Majesty’s Treasury providing authority to incur expenditure ahead of Royal Assent. | 02-Aug-11 |
| DWP | ICT | e-Procurement | 4.9 | 4.9 | Total Project Value is £4.9m over 4 years and the ICT specific spend is £1.1m. | 02-Aug-11 |
| DWP | ICT | CMEC Future Scheme | 83.7 | 83.7 | Not set | 08/06/2011 |