SME business barometer: June 2013 - data

Updated 27 August 2013
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9139 Business Barometer June 2013
Table 1.1	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A2. How many employees does your business currently employ across all sites, excluding owners and partners?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
1-9 employees	83%	100%	0%	0%	78%	85%	84%	86%	78%	83%	75%	85%	80%	85%	97%	83%	81%
10-49 employees	15%	0%	100%	0%	18%	13%	15%	12%	18%	14%	21%	13%	16%	13%	3%	15%	16%
50-249 employees	2%	0%	0%	100%	4%	2%	2%	3%	3%	3%	3%	2%	3%	2%	0%	2%	3%
Base for stats	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Mean	8.25	3.21	20.54	108.76	9.97	8.73	6.94	8.04	9.96	8.62	11.17	7.68	10.8	6.67	2.77	7.16	9.29
Standard error	0.93	0.19	0.71	7.65	2.3	4.47	1.35	1.89	1.92	1.37	2.11	1.04	1.76	0.97	0.85	2.07	1.26
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.2	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A3. How many people did the business employ 12 months ago across all sites (still excluding owners and partners)?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
0 employees	13%	16%	1%	0%	10%	13%	14%	17%	9%	14%	7%	15%	7%	18%	26%	12%	13%
1 to 9 employees	65%	78%	4%	0%	66%	49%	68%	68%	68%	68%	58%	67%	68%	64%	71%	70%	62%
10 to 49 employees	18%	5%	93%	9%	21%	32%	17%	12%	19%	14%	30%	16%	21%	17%	3%	14%	22%
50 to 249 employees	2%	0%	2%	81%	2%	1%	1%	3%	3%	3%	3%	2%	3%	2%	0%	2%	3%
250+ employees	*%	0%	0%	2%	*%	0%	0%	*%	0%	*%	0%	*%	0%	*%	0%	0%	0%
Don't know	1%	1%	1%	8%	*%	4%	*%	*%	0%	*%	3%	*%	2%	*%	0%	3%	*%
Base for stats	497	414	72	11	59	59	161	151	67	218	81	417	189	308	47	84	291
Mean	8.09	3.65	20.15	95.56	9.71	8.67	7.01	7.7	9.59	8.28	11.1	7.5	10.31	6.72	2.48	6.13	9.36
Standard error	0.78	0.25	0.77	5.85	2.25	1.83	1.3	1.69	1.79	1.24	1.85	0.86	1.32	0.94	0.81	1.31	1.04
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.3	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A4. Could you please tell me, was it...?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
More than currently	21%	21%	23%	8%	16%	35%	25%	15%	14%	15%	36%	18%	22%	20%	6%	29%	24%
The same	67%	71%	49%	53%	71%	45%	68%	72%	72%	72%	49%	71%	62%	70%	74%	54%	66%
Fewer	12%	8%	28%	39%	13%	20%	7%	13%	14%	13%	15%	11%	16%	9%	20%	17%	10%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.4	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A5. How many people do you expect the business to employ in twelve months time (excluding owners and partners)?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
0 employees	15%	18%	0%	0%	7%	8%	16%	21%	10%	17%	7%	16%	5%	21%	14%	17%	16%
1 to 9 employees	62%	75%	*%	0%	60%	65%	61%	62%	65%	63%	61%	62%	66%	60%	76%	58%	58%
10 to 49 employees	17%	5%	91%	0%	24%	17%	18%	11%	22%	15%	23%	16%	20%	15%	10%	16%	19%
50 to 249 employees	3%	0%	4%	90%	3%	1%	2%	4%	3%	4%	4%	2%	4%	2%	0%	3%	3%
250+ employees	*%	0%	0%	4%	*%	*%	0%	*%	0%	*%	0%	*%	*%	*%	0%	*%	*%
Don't know	3%	3%	5%	5%	5%	8%	3%	2%	*%	1%	5%	3%	5%	2%	0%	7%	3%
Base for stats	485	404	69	11	57	57	156	149	67	215	79	405	183	302	47	81	282
Mean	8.59	3.51	21.8	108.43	10.49	9.72	7.21	7.97	10.64	8.79	12.52	7.82	11.15	7.04	3.47	7.77	9.55
Standard error	0.94	0.22	0.81	7.66	2.47	4.72	1.43	1.75	2	1.31	2.26	1.03	1.76	1	0.89	1.97	1.29
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.5	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A6. Could you please tell me, do you expect it to be...?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
More than currently	23%	20%	40%	40%	27%	21%	25%	20%	26%	22%	37%	21%	30%	20%	40%	18%	26%
The same	70%	74%	50%	48%	64%	71%	70%	73%	67%	71%	55%	73%	63%	74%	60%	73%	66%
Fewer	7%	6%	10%	13%	8%	8%	5%	7%	7%	7%	9%	6%	8%	6%	0%	9%	8%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.6	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A7. Have you recruited any new employees in the past 12 months?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes	33%	23%	78%	91%	34%	40%	28%	29%	48%	35%	47%	30%	39%	29%	33%	40%	31%
No	67%	77%	22%	9%	66%	60%	72%	71%	52%	65%	53%	70%	61%	71%	67%	60%	69%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.7	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A8. Can you please tell me the approximate turnover of your business in the past 12 months?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Less than £73k (65)	19%	23%	2%	1%	18%	18%	13%	22%	31%	25%	8%	21%	10%	25%	34%	35%	13%
£73k - £99k (87)	5%	6%	1%	1%	5%	0%	5%	7%	3%	6%	5%	5%	6%	4%	4%	4%	5%
£100k - £249k (175)	18%	21%	5%	0%	15%	0%	32%	11%	19%	14%	20%	18%	18%	18%	25%	9%	19%
£250k - £499k (375)	16%	18%	7%	2%	2%	20%	12%	23%	17%	21%	17%	16%	24%	11%	8%	17%	17%
£500k - £999k (750)	10%	9%	16%	2%	22%	6%	7%	10%	7%	9%	19%	8%	9%	10%	6%	6%	13%
£1m - £1.49m (1250)	6%	4%	16%	9%	4%	11%	3%	9%	3%	7%	4%	6%	8%	5%	6%	2%	7%
£1.5m - £2.8m (2150)	5%	2%	22%	6%	11%	18%	2%	3%	1%	2%	6%	5%	6%	5%	0%	3%	6%
£2.81m - £4.99m (3900)	2%	*%	12%	10%	2%	1%	3%	3%	1%	2%	3%	2%	4%	1%	1%	1%	3%
£5m - £9.99m (7500)	1%	0%	2%	15%	2%	*%	1%	1%	*%	1%	2%	1%	1%	1%	0%	1%	1%
£10m - £14.99m (12500)	*%	0%	*%	16%	1%	1%	*%	*%	*%	*%	1%	*%	1%	*%	0%	*%	1%
£15m - £24.99m (20000)	*%	0%	1%	5%	*%	0%	*%	*%	0%	*%	1%	*%	1%	*%	0%	0%	*%
£25m or more (30000)	1%	0%	1%	17%	1%	1%	*%	1%	*%	1%	*%	1%	1%	*%	0%	1%	*%
Don't know	9%	10%	7%	10%	6%	9%	14%	5%	12%	7%	5%	10%	5%	12%	12%	7%	9%
Refused	7%	7%	7%	5%	10%	14%	6%	4%	6%	5%	9%	7%	6%	8%	5%	13%	5%
Base for stats	418	345	63	10	50	47	128	137	55	192	72	347	170	248	39	69	251
Mean (£)	958	374	2403	11725	1579	1283	757	994	489	850	1210	906	1249	758	301	797	1087
Standard error	144	37	319	1211	455	473	261	295	180	199	301	164	239	174	97	387	180
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.8	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A9. Compared with the previous 12 months, has your turnover in the last 12 months increased, decreased or stayed roughly the same compared to 12 months before that?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Increased	24%	22%	30%	43%	24%	36%	19%	24%	25%	24%	30%	23%	23%	25%	38%	32%	22%
Decreased	34%	35%	28%	25%	33%	18%	42%	30%	39%	33%	40%	33%	33%	34%	20%	31%	37%
Stayed the same	40%	40%	39%	30%	40%	45%	37%	45%	26%	40%	30%	41%	41%	38%	40%	35%	39%
Don't know	2%	2%	3%	2%	3%	1%	2%	*%	7%	2%	0%	2%	3%	2%	3%	1%	2%
Refused	*%	1%	0%	0%	0%	0%	0%	0%	4%	1%	0%	1%	0%	1%	0%	1%	0%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.9	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A12. In the next 12 months do you expect your turnover to increase, decrease, or stay roughly the same?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Increase	39%	38%	43%	53%	46%	49%	37%	32%	45%	36%	52%	37%	51%	32%	60%	39%	36%
Decrease	12%	12%	10%	11%	8%	5%	14%	13%	14%	14%	10%	12%	13%	11%	5%	10%	13%
Stay the same	45%	45%	45%	35%	43%	41%	43%	53%	35%	48%	36%	46%	35%	51%	30%	46%	47%
Don't know	4%	4%	2%	1%	3%	6%	5%	2%	5%	3%	3%	4%	1%	5%	5%	5%	3%
Unwilling to answer	1%	1%	0%	0%	0%	0%	2%	0%	0%	0%	0%	1%	0%	1%	0%	0%	1%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.10	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A15. Taking into account all sources of income in the last 12 months, did you generate a profit or surplus?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes - and profit/surplus increased compared with previous 12 months	43%	41%	56%	56%	55%	31%	36%	56%	36%	50%	38%	45%	45%	43%	47%	43%	44%
Yes - but profit/surplus decreased compared with previous 12 months	22%	23%	16%	22%	20%	31%	27%	14%	20%	16%	21%	22%	19%	24%	21%	18%	25%
No	26%	27%	22%	15%	21%	13%	33%	23%	31%	26%	30%	25%	28%	25%	19%	30%	26%
Don't know	8%	8%	6%	6%	2%	21%	4%	7%	13%	9%	8%	8%	8%	8%	8%	10%	5%
Refused	1%	1%	0%	0%	2%	3%	0%	0%	0%	0%	3%	*%	1%	1%	5%	0%	0%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.11	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A16B. Do you expect to make a profit in the next 12 months?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes	79%	78%	81%	89%	82%	74%	77%	86%	65%	80%	66%	81%	82%	77%	78%	88%	76%
No	19%	20%	18%	10%	13%	22%	20%	13%	33%	19%	29%	17%	17%	20%	13%	10%	24%
Unwilling to answer	2%	2%	1%	1%	5%	3%	3%	*%	2%	1%	5%	2%	1%	3%	9%	2%	*%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.12	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A17. Over the next two to three years, do you aim to grow your business?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes	61%	58%	73%	82%	63%	59%	63%	58%	63%	60%	66%	60%	76%	52%	86%	72%	57%
No	39%	41%	26%	17%	37%	41%	37%	40%	36%	39%	34%	39%	24%	47%	14%	27%	43%
Unwilling to answer	1%	1%	*%	1%	*%	0%	0%	1%	*%	1%	0%	1%	0%	1%	0%	*%	1%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.13	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A18. Do you expect to fund your business growth using internal finances or from external finance providers?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where aim to grow business	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	346	129	138	79	63	29	81	100	73	173	81	265	179	167	24	65	211
Weighted Bases	306	243	53	10	38	36	101	88	42	131	55	251	146	160	40	63	165
Internal finance	65%	65%	67%	53%	60%	72%	62%	72%	55%	66%	31%	72%	55%	74%	55%	69%	68%
External finance	13%	13%	12%	15%	14%	21%	12%	11%	13%	12%	26%	10%	16%	10%	13%	14%	11%
Both	19%	19%	17%	32%	22%	7%	26%	12%	25%	16%	43%	14%	27%	12%	31%	16%	18%
Don't know	3%	3%	4%	0%	5%	0%	*%	4%	8%	5%	0%	4%	2%	4%	1%	*%	3%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.14	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A18A. Are you planning to increase investment in your business in the next 12 months to achieve growth?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where aim to grow business	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	346	129	138	79	63	29	81	100	73	173	81	265	179	167	24	65	211
Weighted Bases	306	243	53	10	38	36	101	88	42	131	55	251	146	160	40	63	165
Yes	64%	64%	61%	76%	65%	73%	58%	61%	73%	65%	74%	62%	70%	58%	76%	64%	64%
No	33%	33%	35%	24%	34%	19%	38%	36%	26%	32%	26%	34%	28%	37%	23%	27%	34%
Don't know	3%	3%	4%	0%	1%	8%	3%	3%	1%	3%	0%	4%	2%	4%	1%	9%	2%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.15	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A18B. Which of these types of investment, if any, are you planning to do in the next 12 months?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where aim to increase investment	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	231	86	84	61	45	21	49	65	51	116	64	167	127	104	17	42	144
Weighted Bases	195	155	32	7	25	26	59	54	31	85	41	155	102	93	31	40	106
Buy new equipment or machinery	73%	72%	77%	71%	78%	87%	75%	69%	60%	65%	71%	73%	72%	74%	54%	79%	75%
Training of existing staff	58%	54%	70%	82%	66%	66%	44%	61%	65%	63%	53%	59%	63%	52%	47%	64%	61%
Hiring new staff	56%	53%	68%	81%	57%	79%	45%	58%	54%	57%	75%	51%	62%	50%	55%	58%	58%
Move to larger/better quality premises	23%	22%	26%	34%	21%	2%	31%	25%	28%	26%	30%	22%	32%	14%	31%	33%	18%
Marketing / advertising	6%	8%	1%	2%	*%	0%	5%	9%	14%	11%	1%	8%	7%	5%	0%	3%	11%
Product /service development	5%	6%	2%	2%	2%	9%	5%	8%	3%	6%	17%	2%	5%	6%	9%	0%	5%
Building/ land improvements	2%	2%	0%	0%	4%	0%	0%	0%	7%	2%	0%	2%	1%	2%	0%	2%	2%
Increasing stock levels	1%	2%	0%	0%	0%	0%	5%	0%	0%	0%	0%	2%	0%	3%	9%	0%	0%
Upgrade /develop IT/Software/ website	*%	0%	1%	0%	0%	0%	0%	1%	0%	*%	0%	*%	0%	*%	0%	0%	*%
Any other sort of investment	2%	2%	1%	6%	0%	0%	0%	5%	4%	5%	1%	2%	2%	3%	0%	*%	4%
Don't know	2%	2%	2%	2%	1%	0%	5%	*%	1%	*%	0%	2%	0%	4%	0%	7%	*%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.16	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A19. I'd now like you to think about innovation within your business i.e. new products and services. Have you introduced new or significantly improved products or services in the past 12 months?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes	47%	47%	45%	51%	56%	31%	52%	45%	46%	45%	52%	46%	61%	38%	53%	52%	46%
No	53%	53%	54%	48%	43%	69%	48%	55%	54%	55%	47%	54%	39%	62%	47%	48%	54%
Don't know	*%	0%	1%	1%	*%	1%	0%	*%	0%	*%	1%	*%	*%	*%	0%	0%	*%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.17	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A20. Have you introduced new or significantly improved processes in the last 12 months?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes	37%	35%	43%	61%	32%	34%	43%	30%	44%	34%	44%	35%	58%	24%	39%	47%	36%
No	62%	64%	56%	39%	68%	61%	57%	69%	55%	65%	56%	63%	42%	74%	61%	53%	62%
Don't know	1%	1%	*%	0%	0%	5%	0%	1%	*%	1%	0%	1%	0%	2%	0%	0%	2%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.18	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A21. Over the past 12 months, has your business funded or arranged any training and development for staff in the organisation, including any informal on the job training?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes	59%	54%	86%	93%	47%	78%	51%	55%	82%	63%	74%	56%	73%	51%	62%	59%	63%
No	40%	46%	14%	7%	53%	17%	49%	45%	18%	37%	26%	43%	27%	48%	38%	41%	36%
Don't know	1%	1%	0%	0%	0%	5%	0%	0%	0%	0%	0%	1%	0%	1%	0%	0%	1%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.19	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A21A. Has any of this training been used to develop management skills?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have funded/ arranged training	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	376	122	163	91	60	36	77	103	100	203	92	284	195	181	19	63	240
Weighted Bases	297	223	62	11	28	48	82	84	55	138	61	235	140	157	29	51	185
Yes	42%	38%	54%	68%	40%	37%	37%	40%	61%	48%	50%	40%	48%	37%	26%	36%	48%
No	58%	62%	46%	31%	60%	63%	63%	60%	39%	52%	49%	60%	52%	63%	74%	64%	51%
Don't know	*%	0%	0%	1%	0%	0%	0%	*%	0%	*%	*%	0%	0%	*%	0%	0%	*%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.20	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A21B. Over the next 12 months do you expect to reduce, maintain or increase your investment in training?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have funded/ arranged training	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	376	122	163	91	60	36	77	103	100	203	92	284	195	181	19	63	240
Weighted Bases	297	223	62	11	28	48	82	84	55	138	61	235	140	157	29	51	185
Reduce investment in training	6%	7%	3%	3%	14%	1%	4%	8%	7%	7%	10%	5%	7%	5%	0%	9%	7%
Maintain investment in training	60%	61%	57%	67%	64%	65%	57%	58%	62%	59%	53%	62%	49%	70%	64%	43%	63%
Increase investment in training	33%	31%	41%	30%	21%	34%	35%	34%	32%	33%	38%	32%	42%	24%	36%	42%	31%
Don't know	1%	1%	0%	0%	0%	0%	3%	0%	0%	0%	0%	1%	2%	0%	0%	5%	0%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.21	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A22. Does your business sell goods or services or licence your product outside of the UK?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes	21%	20%	25%	33%	37%	4%	14%	27%	24%	26%	28%	19%	25%	18%	23%	14%	24%
No	79%	80%	75%	67%	63%	96%	86%	73%	76%	74%	72%	81%	75%	82%	77%	86%	76%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.22	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A23. In the next 12 months do you expect your export/overseas sales to increase, decrease or stay roughly the same as export/overseas sales in the last 12 months?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where sell goods, services or licence products outside the UK	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	130	48	49	33	41	2	21	48	18	66	30	100	66	64	8	17	89
Weighted Bases	104	82	18	4	22	2	23	40	16	56	24	81	48	56	11	12	70
Increase	39%	39%	34%	55%	44%	5%	62%	34%	15%	29%	54%	34%	33%	44%	26%	45%	42%
Decrease	6%	6%	7%	3%	15%	0%	2%	7%	0%	5%	0%	8%	5%	7%	0%	3%	9%
Stay the same	51%	50%	56%	42%	35%	95%	27%	58%	85%	65%	37%	55%	59%	44%	54%	52%	49%
Don't know	4%	4%	2%	0%	7%	0%	9%	1%	0%	1%	9%	2%	3%	4%	20%	0%	1%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.23	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A24. Do you have any plans to start exporting or licensing your products or services outside the UK in the next 12 months?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where do not sell goods, services or licence products outside the UK	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	371	168	139	64	48	39	96	93	95	188	78	293	163	208	20	66	223
Weighted Bases	397	334	55	8	37	59	138	111	51	162	59	337	145	252	36	75	222
Yes	3%	3%	2%	5%	7%	1%	2%	4%	3%	4%	12%	2%	4%	3%	11%	4%	2%
No	97%	97%	98%	95%	93%	99%	98%	96%	97%	96%	88%	98%	96%	97%	89%	96%	98%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 1.24	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
A24A. What are the barriers that prevent your business exporting?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where do not sell goods, services or licence products outside the UK and have no plans to	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	359	161	137	61	45	38	93	90	93	183	72	287	157	202	18	64	215
Weighted Bases	385	323	54	8	35	59	135	107	49	156	52	332	139	245	32	72	217
Do not have a product/service that can be exported	49%	48%	52%	59%	22%	61%	49%	44%	64%	50%	61%	47%	47%	50%	49%	48%	51%
Not part of business plan	40%	40%	39%	39%	42%	39%	44%	40%	28%	37%	31%	42%	38%	41%	34%	43%	39%
Have sufficient business in the UK already/prefer to be local	15%	16%	7%	20%	22%	17%	10%	17%	13%	16%	19%	14%	16%	14%	20%	26%	11%
Difficulty finding overseas customers	3%	3%	4%	0%	4%	2%	2%	6%	2%	5%	12%	2%	4%	3%	7%	0%	5%
Red tape/ regulations	2%	2%	2%	2%	7%	0%	2%	2%	3%	3%	1%	3%	4%	1%	0%	8%	2%
Put off by cashflow/exchange rate/payment risks	2%	3%	0%	0%	8%	5%	0%	0%	5%	1%	0%	2%	2%	2%	0%	0%	2%
Lack of finance to enable exporting	2%	2%	*%	2%	4%	0%	2%	2%	0%	2%	1%	2%	3%	1%	0%	4%	2%
Little knowledge of how to export	2%	1%	2%	7%	0%	*%	3%	1%	3%	1%	1%	2%	1%	2%	0%	*%	2%
Other	4%	4%	2%	5%	2%	10%	0%	7%	2%	6%	1%	5%	5%	3%	7%	*%	5%
Don't know	1%	1%	2%	2%	4%	1%	2%	0%	0%	0%	0%	1%	2%	1%	0%	3%	1%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 2.1	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
B1. In the last 6 months, have you made any changes to your long term planned investment levels as a direct result of recent economic conditions. Have you...?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Significantly reduced or delayed investment plans (-2)	11%	12%	9%	6%	6%	8%	15%	10%	14%	11%	14%	11%	13%	10%	4%	8%	15%
Slightly reduced or delayed investment plans (-1)	11%	10%	15%	9%	15%	7%	13%	5%	17%	9%	16%	10%	12%	10%	11%	21%	8%
Not changed your long term investment plans (0)	66%	66%	65%	66%	69%	70%	64%	70%	57%	66%	46%	70%	57%	72%	66%	59%	66%
Slightly increased or brought forward investment plans (1)	5%	5%	5%	8%	8%	5%	3%	6%	7%	6%	7%	5%	9%	3%	9%	1%	7%
Significantly increased or brought forward investment plans (2)	5%	5%	4%	7%	1%	6%	5%	5%	5%	5%	13%	3%	6%	4%	10%	8%	3%
Refused	2%	1%	3%	4%	1%	3%	1%	3%	1%	2%	5%	1%	2%	1%	1%	3%	2%
Summary: Reduced or delayed	22%	22%	23%	15%	21%	16%	28%	15%	30%	20%	30%	20%	25%	20%	15%	29%	23%
Summary: Increased or brought forward	10%	10%	9%	15%	10%	11%	8%	11%	12%	11%	19%	8%	15%	7%	19%	9%	10%
Base for stats	492	410	71	12	59	60	160	147	66	213	79	414	188	304	46	84	287
Mean	-0.19	-0.19	-0.2	0.02	-0.16	-0.07	-0.3	-0.09	-0.26	-0.15	-0.13	-0.2	-0.17	-0.2	0.1	-0.21	-0.25
Standard error	0.04	0.06	0.06	0.09	0.08	0.14	0.09	0.07	0.09	0.06	0.11	0.04	0.07	0.05	0.17	0.1	0.05
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 2.2	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
B2B. In the last 6 months, have you made any changes to your plans for growing your business? Have you...?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Significantly reduced growth plans (-2)	6%	6%	4%	0%	7%	4%	5%	5%	9%	6%	11%	5%	8%	5%	2%	8%	7%
Slightly reduced growth plans (-1)	10%	10%	7%	7%	1%	9%	12%	12%	7%	10%	15%	8%	14%	7%	16%	9%	8%
Not changed growth plans (0)	65%	65%	65%	56%	80%	70%	65%	62%	52%	59%	51%	68%	48%	75%	56%	63%	66%
Slightly increased growth plans (1)	13%	12%	16%	23%	10%	6%	12%	14%	22%	16%	11%	13%	22%	7%	20%	8%	15%
Significantly increased growth plans (2)	6%	6%	6%	13%	1%	10%	5%	6%	9%	7%	12%	5%	8%	5%	6%	12%	3%
Refused	1%	1%	2%	1%	1%	0%	0%	2%	1%	2%	0%	1%	*%	1%	1%	1%	1%
Summary: Reduced	15%	16%	12%	7%	8%	13%	17%	17%	17%	17%	25%	13%	21%	12%	17%	17%	15%
Summary: Increased	19%	18%	21%	36%	11%	17%	18%	19%	31%	23%	24%	18%	30%	12%	26%	20%	18%
Base for stats	497	414	71	12	59	62	161	149	66	215	83	414	192	305	46	86	289
Mean	0.04	0.02	0.12	0.42	-0.03	0.1	0.01	0.03	0.14	0.07	*	0.05	0.1	*	0.13	0.08	*
Standard error	0.04	0.06	0.06	0.09	0.07	0.13	0.08	0.07	0.1	0.06	0.11	0.04	0.07	0.04	0.16	0.11	0.05
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 2.3	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
B3. In the last 6 months, has your level of exports changed as a direct result of recent economic conditions. Have your exports...?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where sell goods, services or licence products outside the UK	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	130	48	49	33	41	2	21	48	18	66	30	100	66	64	8	17	89
Weighted Bases	104	82	18	4	22	2	23	40	16	56	24	81	48	56	11	12	70
Significantly reduced (-2)	1%	0%	4%	0%	1%	0%	2%	0%	0%	0%	0%	1%	2%	0%	0%	0%	1%
Slightly reduced (-1)	10%	10%	9%	10%	15%	0%	17%	7%	0%	5%	0%	13%	9%	10%	0%	0%	13%
Not changed (0)	73%	74%	69%	64%	65%	95%	47%	83%	92%	85%	56%	78%	81%	66%	54%	81%	71%
Slightly increased (1)	14%	14%	12%	12%	9%	5%	35%	8%	8%	8%	36%	8%	7%	20%	46%	18%	10%
Significantly increased (2)	3%	2%	4%	14%	9%	0%	0%	2%	1%	1%	8%	1%	1%	4%	0%	1%	4%
Refused	*%	0%	2%	0%	0%	0%	0%	1%	0%	1%	0%	1%	0%	1%	0%	0%	1%
Summary: Reduced	10%	10%	13%	10%	17%	0%	19%	7%	0%	5%	0%	13%	11%	10%	0%	0%	15%
Summary: Increased	17%	16%	16%	27%	18%	5%	35%	9%	8%	9%	44%	8%	8%	24%	46%	19%	14%
Base for stats	104	82	18	4	22	2	23	40	16	56	24	80	48	56	11	12	69
Mean	0.08	0.08	0.02	0.32	0.09	0.05	0.14	0.04	0.09	0.05	0.53	-0.05	-0.03	0.17	0.46	0.2	0.02
Standard error	0.05	0.08	0.11	0.17	0.13	0.21	0.17	0.07	0.08	0.05	0.12	0.05	0.07	0.08	0.19	0.11	0.07
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 2.4	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
B6. I am going to read you a list of possible difficulties and I would like you to tell me which, if any, represent obstacles to the success of your business.	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
The economy	72%	73%	67%	64%	74%	75%	77%	65%	67%	66%	89%	68%	77%	68%	80%	55%	76%
Taxation, VAT, PAYE, National Insurance, business rates	49%	49%	48%	30%	56%	53%	57%	39%	38%	39%	56%	47%	55%	45%	49%	48%	48%
Cash flow	47%	48%	42%	28%	46%	40%	52%	46%	45%	46%	77%	41%	53%	43%	75%	50%	43%
Competition in the market	43%	41%	53%	56%	49%	47%	41%	39%	49%	42%	40%	44%	49%	40%	37%	49%	46%
Regulations	34%	32%	43%	42%	41%	34%	38%	27%	37%	30%	38%	33%	38%	32%	40%	24%	38%
Obtaining finance	31%	31%	32%	28%	29%	22%	39%	26%	34%	29%	73%	23%	42%	25%	44%	31%	32%
Keeping up with new technology	21%	20%	21%	26%	22%	19%	17%	26%	15%	23%	23%	20%	24%	18%	19%	25%	22%
Lack of financial understanding	18%	19%	17%	5%	24%	23%	19%	15%	15%	15%	37%	15%	28%	12%	23%	28%	17%
Recruiting staff	16%	13%	27%	39%	24%	16%	8%	20%	18%	20%	13%	16%	21%	13%	21%	20%	16%
Availability / cost of suitable premises	16%	16%	16%	15%	12%	13%	17%	14%	23%	17%	20%	15%	21%	12%	16%	31%	15%
Lack of broadband access	15%	15%	14%	19%	24%	11%	7%	22%	16%	20%	15%	15%	24%	10%	2%	14%	16%
Shortage of skills generally	15%	13%	26%	31%	13%	15%	10%	26%	7%	20%	14%	15%	24%	10%	7%	18%	18%
Transport issues	14%	13%	17%	15%	12%	19%	17%	9%	15%	11%	18%	13%	18%	11%	5%	19%	14%
Pensions	13%	13%	17%	19%	10%	10%	17%	14%	9%	13%	18%	13%	16%	12%	1%	8%	18%
Crime	9%	9%	9%	8%	12%	6%	14%	7%	4%	6%	7%	10%	13%	7%	12%	7%	7%
Shortage of managerial skills/expertise	9%	7%	17%	20%	12%	11%	5%	10%	12%	10%	14%	8%	13%	6%	16%	10%	9%
Keeping staff	8%	7%	15%	25%	12%	12%	7%	8%	6%	7%	7%	9%	7%	9%	3%	17%	7%
Government / Government policy	*%	*%	*%	1%	2%	0%	*%	0%	1%	*%	1%	*%	1%	*%	0%	*%	1%
Public sector cuts	*%	0%	1%	1%	0%	0%	0%	0%	1%	*%	0%	*%	*%	*%	0%	*%	*%
Any other obstacles or difficulties	3%	2%	4%	4%	3%	4%	2%	3%	3%	3%	4%	2%	1%	3%	0%	5%	2%
None of these	9%	10%	3%	6%	14%	9%	5%	9%	11%	10%	0%	11%	4%	12%	3%	12%	7%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 2.5	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
B7. Overall, which is the biggest obstacle to the success of your business?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
The economy	24%	24%	28%	25%	21%	34%	26%	21%	22%	21%	21%	25%	21%	26%	29%	13%	25%
Taxation, VAT, PAYE, National Insurance, business rates	12%	14%	4%	1%	12%	10%	14%	9%	14%	11%	5%	13%	10%	13%	16%	12%	12%
Cash flow	10%	10%	8%	7%	7%	11%	12%	9%	8%	9%	13%	9%	10%	10%	11%	14%	10%
Obtaining finance	8%	8%	11%	7%	8%	9%	8%	5%	15%	8%	23%	5%	10%	7%	24%	10%	7%
Regulations	8%	8%	7%	6%	8%	12%	8%	5%	10%	7%	3%	9%	7%	9%	5%	1%	10%
Competition in the market	6%	5%	10%	16%	5%	5%	5%	7%	5%	6%	2%	6%	4%	7%	1%	13%	4%
Recruiting staff	3%	3%	4%	12%	7%	*%	2%	6%	*%	4%	3%	3%	7%	1%	2%	3%	4%
Keeping up with new technology	2%	2%	*%	1%	0%	0%	0%	6%	0%	4%	0%	2%	*%	3%	3%	3%	1%
Shortage of skills generally	1%	1%	4%	1%	4%	1%	*%	2%	0%	1%	1%	1%	3%	*%	0%	2%	2%
Lack of financial understanding	1%	1%	2%	1%	0%	5%	*%	2%	*%	1%	1%	1%	3%	*%	0%	*%	1%
Availability / cost of suitable premises	1%	1%	1%	1%	1%	0%	2%	1%	0%	1%	6%	*%	1%	1%	6%	0%	1%
Lack of broadband access	1%	1%	1%	2%	*%	0%	*%	3%	*%	2%	*%	1%	1%	1%	0%	0%	*%
Transport issues	1%	1%	2%	1%	1%	0%	1%	1%	2%	1%	4%	*%	2%	*%	0%	2%	1%
Pensions	1%	1%	1%	2%	0%	0%	0%	2%	1%	1%	3%	*%	*%	1%	0%	*%	1%
Crime	*%	1%	0%	1%	0%	0%	1%	0%	0%	0%	0%	1%	1%	*%	0%	2%	*%
Shortage of managerial skills/expertise	*%	0%	2%	2%	0%	2%	*%	*%	0%	*%	1%	*%	*%	*%	0%	1%	*%
Keeping staff	*%	0%	1%	3%	0%	0%	*%	*%	*%	*%	0%	*%	*%	*%	0%	1%	*%
Other	7%	7%	8%	4%	6%	*%	11%	7%	7%	7%	10%	7%	9%	6%	0%	8%	8%
None of these	9%	10%	3%	6%	14%	9%	5%	9%	11%	10%	0%	11%	4%	12%	3%	12%	7%
Don't know	3%	4%	2%	0%	5%	4%	2%	4%	4%	4%	3%	4%	6%	2%	0%	3%	4%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 2.6	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
B7A. You said that the economy is the main barrier to the success of your business. Is this the case for any of the following reasons...?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where economy is biggest barrier to success	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	125	52	48	25	19	17	33	31	25	56	21	104	51	74	7	13	82
Weighted Bases	128	104	20	3	12	24	42	34	15	49	17	110	43	84	14	11	80
Lack of demand from customers	84%	85%	80%	70%	100%	62%	91%	89%	77%	85%	99%	82%	84%	84%	100%	87%	82%
Uncertainty about the future	53%	50%	70%	55%	81%	74%	37%	50%	54%	51%	76%	50%	61%	49%	9%	89%	55%
Increased running costs	36%	33%	48%	55%	53%	15%	47%	24%	48%	32%	39%	35%	42%	33%	9%	13%	37%
Increased competition	33%	30%	45%	51%	71%	28%	15%	41%	42%	41%	38%	32%	52%	23%	23%	40%	37%
Not the right time to invest in the business	15%	12%	28%	19%	35%	14%	6%	23%	3%	17%	22%	14%	15%	14%	0%	35%	14%
Other	8%	9%	5%	9%	8%	13%	8%	5%	9%	7%	2%	9%	9%	8%	0%	3%	9%
Don't know	*%	0%	0%	3%	0%	0%	0%	0%	1%	*%	0%	*%	*%	0%	0%	0%	*%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 2.7	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
B8. You mentioned earlier that cash flow is an obstacle to the success of your business. Which, if any, of the following do you consider to be causes of this cash flow difficulty?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where cashflow is an obstacle to success	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	214	101	86	27	37	17	52	61	47	108	75	139	109	105	20	34	129
Weighted Bases	226	192	31	3	25	25	78	70	29	99	64	163	99	128	35	42	119
Income tends to fluctuate while outgoings are steady	70%	70%	66%	60%	76%	78%	73%	61%	70%	63%	66%	71%	70%	69%	88%	60%	68%
Late payment from other businesses to whom you sell	57%	57%	55%	74%	83%	86%	41%	58%	54%	57%	62%	56%	56%	58%	51%	59%	61%
Late payment from individual customers to whom you sell	53%	53%	56%	45%	75%	63%	39%	63%	38%	56%	49%	55%	58%	49%	47%	53%	60%
High levels of working capital required by business	37%	37%	31%	51%	38%	57%	42%	25%	32%	27%	54%	30%	47%	28%	43%	29%	39%
Early payment required by your suppliers	36%	36%	32%	22%	35%	58%	48%	15%	34%	21%	44%	32%	38%	34%	45%	48%	33%
Individual customers expect you to offer credit	35%	36%	31%	47%	54%	80%	24%	34%	17%	29%	39%	34%	38%	33%	47%	38%	37%
Timing of tax payments	34%	34%	33%	15%	41%	30%	42%	29%	18%	26%	30%	35%	42%	27%	30%	27%	37%
High levels of investment required by business	30%	31%	24%	22%	25%	50%	32%	20%	32%	24%	41%	25%	43%	19%	34%	29%	29%
Outgoings tend to fluctuate but income is steady	21%	22%	17%	23%	8%	19%	26%	28%	6%	22%	27%	19%	25%	19%	22%	21%	18%
Difficult/expensive to get credit from your suppliers	21%	21%	21%	19%	27%	38%	23%	9%	26%	14%	36%	15%	23%	19%	33%	22%	15%
Other reasons	9%	10%	4%	7%	10%	9%	11%	6%	11%	7%	20%	5%	11%	7%	0%	8%	14%
Don't know	1%	1%	4%	0%	0%	0%	*%	3%	2%	3%	0%	2%	2%	1%	0%	4%	1%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 2.8	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
B9. And which is the main cause of this cash flow difficulty?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where cashflow is an obstacle to success	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	214	101	86	27	37	17	52	61	47	108	75	139	109	105	20	34	129
Weighted Bases	226	192	31	3	25	25	78	70	29	99	64	163	99	128	35	42	119
Income tends to fluctuate while outgoings are steady	24%	25%	21%	15%	33%	24%	25%	16%	36%	22%	26%	24%	26%	23%	30%	24%	20%
Late payment from other businesses to whom you sell	21%	20%	30%	39%	27%	25%	11%	31%	18%	27%	19%	22%	16%	26%	18%	29%	18%
Late payment from individual customers to whom you sell	20%	20%	16%	14%	7%	42%	11%	25%	22%	24%	12%	23%	17%	22%	21%	15%	24%
Early payment required by your suppliers	5%	5%	6%	7%	2%	0%	12%	3%	1%	2%	1%	7%	3%	7%	8%	1%	5%
High levels of working capital required by business	5%	5%	4%	7%	12%	0%	7%	4%	0%	2%	10%	3%	5%	5%	6%	1%	4%
Timing of tax payments	5%	5%	6%	0%	1%	9%	5%	6%	1%	4%	4%	5%	7%	3%	8%	1%	6%
High levels of investment required by business	4%	5%	2%	0%	4%	0%	7%	3%	4%	4%	8%	3%	6%	3%	8%	14%	1%
Difficult/expensive to get credit from your suppliers	1%	1%	1%	0%	0%	0%	3%	0%	0%	0%	0%	2%	2%	*%	0%	5%	*%
Outgoings tend to fluctuate but income is steady	1%	1%	0%	0%	0%	0%	0%	2%	0%	1%	0%	1%	1%	0%	0%	3%	0%
Individual customers expect you to offer credit	*%	0%	2%	0%	1%	0%	0%	0%	1%	*%	*%	*%	*%	*%	0%	0%	*%
Other	8%	8%	7%	11%	6%	0%	12%	6%	15%	8%	14%	6%	9%	8%	0%	3%	14%
Don't know	5%	5%	4%	8%	6%	0%	7%	5%	2%	4%	6%	5%	8%	3%	0%	4%	6%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.1	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C1. In the last twelve months, have you sought external advice or information on matters affecting your business?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes	38%	37%	43%	56%	47%	23%	35%	41%	46%	43%	53%	35%	100%	0%	23%	44%	40%
No	61%	63%	55%	42%	52%	77%	64%	59%	54%	57%	47%	64%	0%	100%	77%	56%	60%
Don't know	*%	0%	2%	2%	1%	0%	*%	*%	0%	*%	0%	*%	0%	*%	1%	0%	*%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.2	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C2. Was the information or advice that you sought from the public or private sector, or both?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have sought business information or advice	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	AGE OF BUSINESS	Not set	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	0-3 years	4-10 years	10+ years	Not set
Unweighted Bases	229	89	85	55	41	14	47	65	62	127	62	167	229	7	39	150	Not set
Weighted Bases	192	154	31	7	28	14	57	62	31	93	44	148	192	11	38	118	Not set
Public sector	10%	10%	11%	3%	27%	0%	2%	4%	26%	11%	1%	13%	10%	0%	13%	11%	Not set
Private sector	65%	67%	56%	81%	54%	80%	66%	77%	45%	67%	66%	65%	65%	78%	44%	68%	Not set
Both	20%	18%	32%	16%	14%	20%	28%	15%	20%	17%	33%	16%	20%	10%	32%	18%	Not set
Other	3%	4%	0%	0%	5%	0%	5%	3%	0%	2%	0%	4%	3%	0%	7%	3%	Not set
Don't know	1%	2%	1%	0%	0%	0%	0%	0%	9%	3%	0%	2%	1%	11%	3%	*%	Not set
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.3	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C3. From who or where did you seek information or advice?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have sought business information or advice	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	AGE OF BUSINESS	Not set	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	0-3 years	4-10 years	10+ years	Not set
Unweighted Bases	229	89	85	55	41	14	47	65	62	127	62	167	229	7	39	150	Not set
Weighted Bases	192	154	31	7	28	14	57	62	31	93	44	148	192	11	38	118	Not set
Accountant	35%	36%	31%	30%	27%	93%	44%	25%	20%	23%	37%	35%	35%	20%	28%	37%	Not set
Consultant	27%	25%	33%	40%	12%	22%	25%	36%	25%	33%	31%	26%	27%	58%	21%	27%	Not set
Bank	10%	9%	17%	9%	7%	0%	15%	12%	4%	9%	24%	6%	10%	16%	1%	11%	Not set
Professional body (e.g. accounting, marketing, personnel consultants)	9%	8%	13%	10%	11%	0%	7%	15%	2%	11%	10%	9%	9%	0%	13%	6%	Not set
Solicitor/lawyer	8%	8%	10%	22%	4%	25%	7%	9%	7%	8%	6%	9%	8%	10%	6%	9%	Not set
Local Authority	8%	8%	10%	5%	6%	15%	9%	3%	13%	7%	12%	7%	8%	0%	13%	7%	Not set
Friends/family	8%	9%	2%	3%	4%	0%	10%	6%	13%	8%	3%	9%	8%	0%	22%	1%	Not set
Chambers of Commerce	5%	5%	4%	0%	12%	0%	0%	4%	11%	6%	5%	5%	5%	0%	9%	5%	Not set
Local Enterprise Partnership (LEP)	3%	3%	2%	0%	6%	0%	0%	3%	7%	4%	2%	3%	3%	0%	5%	3%	Not set
HMRC website	3%	3%	3%	2%	1%	0%	0%	5%	8%	6%	2%	3%	3%	10%	0%	4%	Not set
Federation of Small Businesses (FSB)	3%	3%	3%	0%	14%	0%	2%	0%	3%	1%	0%	4%	3%	0%	0%	4%	Not set
Business representation organisation	2%	3%	1%	0%	5%	0%	0%	3%	3%	3%	4%	2%	2%	16%	1%	2%	Not set
Business networking organisation	1%	2%	0%	2%	*%	0%	0%	4%	0%	3%	0%	2%	1%	22%	0%	*%	Not set
Business Link helpline	1%	1%	1%	0%	0%	0%	1%	3%	0%	2%	5%	0%	1%	0%	5%	0%	Not set
Businesslink.gov.uk website	1%	1%	1%	0%	0%	0%	0%	0%	4%	1%	2%	*%	1%	0%	3%	0%	Not set
Gov.uk website	*%	0%	2%	0%	0%	0%	1%	0%	0%	0%	1%	0%	*%	0%	2%	0%	Not set
Other	18%	17%	22%	15%	20%	1%	27%	10%	22%	14%	12%	20%	18%	10%	23%	16%	Not set
Don't know	1%	2%	1%	0%	0%	0%	0%	4%	0%	3%	0%	2%	1%	0%	0%	2%	Not set
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.4	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C4. What did you seek information or advice about in the last year?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have sought business information or advice	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	AGE OF BUSINESS	Not set	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	0-3 years	4-10 years	10+ years	Not set
Unweighted Bases	229	89	85	55	41	14	47	65	62	127	62	167	229	7	39	150	Not set
Weighted Bases	192	154	31	7	28	14	57	62	31	93	44	148	192	11	38	118	Not set
Financial advice/info for the general running of the business	31%	33%	22%	18%	32%	17%	36%	22%	45%	29%	37%	29%	31%	21%	26%	31%	Not set
Business plan/strategy	19%	19%	20%	9%	27%	16%	13%	17%	26%	20%	22%	18%	19%	48%	9%	19%	Not set
Business growth	15%	15%	16%	9%	13%	37%	9%	18%	9%	15%	17%	14%	15%	10%	14%	17%	Not set
Tax/national insurance law and payments	14%	15%	10%	16%	4%	2%	16%	20%	13%	18%	6%	16%	14%	0%	10%	15%	Not set
Financial advice/info on where to get finance	14%	12%	19%	13%	11%	2%	15%	20%	5%	15%	18%	12%	14%	16%	6%	15%	Not set
Marketing/advertising	7%	7%	5%	4%	11%	0%	11%	4%	5%	4%	1%	8%	7%	0%	9%	6%	Not set
E-commerce/technology	6%	6%	8%	7%	11%	0%	8%	5%	5%	5%	5%	7%	6%	0%	5%	6%	Not set
Exporting	6%	5%	8%	9%	14%	0%	7%	4%	2%	3%	1%	7%	6%	10%	7%	6%	Not set
Regulations	5%	4%	8%	5%	*%	0%	2%	11%	5%	9%	6%	5%	5%	4%	4%	5%	Not set
Government grants available	3%	4%	2%	2%	4%	15%	1%	3%	5%	3%	6%	3%	3%	0%	10%	2%	Not set
Human Resources / staffing issues	3%	4%	2%	2%	1%	0%	0%	7%	5%	7%	1%	4%	3%	0%	*%	5%	Not set
Legal advice	3%	2%	8%	17%	1%	8%	0%	6%	3%	5%	3%	3%	3%	0%	1%	4%	Not set
Health and Safety	3%	3%	5%	2%	5%	3%	1%	3%	5%	4%	5%	2%	3%	0%	7%	2%	Not set
Training/skills needs	3%	3%	0%	2%	4%	0%	0%	6%	0%	4%	0%	4%	3%	0%	4%	3%	Not set
Employment law/redundancies	3%	0%	12%	18%	*%	2%	4%	1%	6%	2%	3%	2%	3%	0%	3%	2%	Not set
Moving/extending premises	2%	2%	1%	8%	4%	16%	*%	*%	1%	1%	7%	*%	2%	0%	9%	*%	Not set
Quality control	*%	0%	1%	0%	0%	0%	0%	0%	1%	*%	0%	*%	*%	0%	0%	*%	Not set
Mergers/acquisitions	*%	0%	1%	0%	0%	0%	0%	0%	1%	*%	0%	*%	*%	0%	0%	0%	Not set
Other	6%	5%	6%	11%	9%	15%	5%	2%	8%	4%	8%	5%	6%	10%	13%	3%	Not set
Don't know	*%	0%	2%	4%	1%	0%	0%	*%	1%	1%	1%	*%	*%	0%	1%	*%	Not set
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.5	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C5. How satisfied or dissatisfied were you with the information or advice you found?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have sought business information or advice	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	AGE OF BUSINESS	Not set	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	0-3 years	4-10 years	10+ years	Not set
Unweighted Bases	229	89	85	55	41	14	47	65	62	127	62	167	229	7	39	150	Not set
Weighted Bases	192	154	31	7	28	14	57	62	31	93	44	148	192	11	38	118	Not set
Very satisfied (2)	44%	43%	50%	37%	53%	20%	40%	46%	52%	48%	39%	46%	44%	36%	39%	44%	Not set
Fairly satisfied (1)	37%	36%	35%	50%	36%	38%	37%	39%	29%	36%	46%	34%	37%	22%	48%	37%	Not set
Neither satisfied nor dissatisfied (0)	8%	8%	10%	5%	1%	5%	12%	7%	10%	8%	5%	9%	8%	0%	4%	10%	Not set
Fairly dissatisfied (-1)	5%	6%	1%	3%	6%	16%	1%	6%	6%	6%	6%	5%	5%	16%	8%	4%	Not set
Very dissatisfied (-2)	4%	5%	2%	4%	4%	21%	6%	1%	3%	1%	4%	5%	4%	26%	*%	5%	Not set
Don't know	2%	2%	0%	2%	0%	0%	5%	*%	0%	*%	0%	2%	2%	0%	0%	0%	Not set
Summary: Satisfied	81%	80%	86%	86%	90%	58%	77%	85%	81%	84%	85%	79%	81%	58%	87%	81%	Not set
Summary: Dissatisfied	10%	11%	4%	7%	9%	37%	7%	7%	8%	7%	10%	10%	10%	42%	9%	9%	Not set
Base for stats	189	151	31	7	28	14	54	62	31	93	44	145	189	11	38	118	Not set
Mean	1.13	1.09	1.31	1.13	1.3	0.2	1.1	1.24	1.22	1.23	1.1	1.13	1.13	0.26	1.17	1.12	Not set
Standard error	0.07	0.12	0.1	0.14	0.16	0.41	0.16	0.11	0.13	0.08	0.13	0.08	0.07	0.66	0.14	0.09	Not set
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.6	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C5A. How did you mainly access the information or advice you received)? Was it ...?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have sought business information or advice	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	AGE OF BUSINESS	Not set	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	0-3 years	4-10 years	10+ years	Not set
Unweighted Bases	229	89	85	55	41	14	47	65	62	127	62	167	229	7	39	150	Not set
Weighted Bases	192	154	31	7	28	14	57	62	31	93	44	148	192	11	38	118	Not set
Face to face	68%	68%	69%	69%	76%	59%	71%	66%	65%	66%	58%	71%	68%	74%	56%	73%	Not set
Through a website	4%	4%	5%	3%	6%	0%	1%	7%	7%	7%	1%	5%	4%	0%	4%	4%	Not set
By email	6%	6%	3%	6%	0%	16%	2%	10%	3%	8%	9%	4%	6%	16%	16%	3%	Not set
On the phone	15%	15%	16%	9%	8%	9%	25%	8%	16%	11%	22%	12%	15%	0%	20%	13%	Not set
Through social media	1%	1%	1%	0%	1%	0%	0%	3%	0%	2%	4%	*%	1%	0%	4%	*%	Not set
Other	4%	3%	6%	11%	9%	1%	1%	3%	9%	5%	1%	5%	4%	10%	*%	5%	Not set
Don't know	2%	3%	0%	2%	0%	16%	0%	4%	*%	3%	5%	2%	2%	0%	0%	2%	Not set
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.7	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C6. When you look for business information or advice, do you use the internet to identify potential providers?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have sought business information or advice	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	AGE OF BUSINESS	Not set	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	0-3 years	4-10 years	10+ years	Not set
Unweighted Bases	229	89	85	55	41	14	47	65	62	127	62	167	229	7	39	150	Not set
Weighted Bases	192	154	31	7	28	14	57	62	31	93	44	148	192	11	38	118	Not set
Yes	67%	65%	73%	80%	50%	67%	61%	78%	72%	76%	61%	69%	67%	46%	59%	76%	Not set
No	33%	35%	26%	20%	50%	33%	39%	22%	27%	24%	39%	31%	33%	54%	41%	23%	Not set
Don't know	*%	0%	1%	0%	0%	0%	0%	0%	1%	*%	0%	*%	*%	0%	0%	*%	Not set
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.8	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C7. In which areas do you think you will need business information or advice on over the next year?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Financial advice/info for the general running of the business	9%	9%	8%	10%	10%	8%	8%	6%	15%	9%	16%	7%	14%	5%	5%	5%	10%
Financial advice/info on where to get finance	5%	4%	9%	7%	8%	9%	4%	3%	5%	4%	5%	5%	7%	4%	6%	6%	5%
Tax/national insurance law and payments	5%	4%	5%	9%	3%	4%	4%	5%	7%	5%	9%	4%	8%	3%	3%	5%	4%
Business plan/strategy	4%	4%	7%	4%	4%	5%	2%	5%	5%	5%	9%	3%	8%	1%	0%	7%	3%
E-commerce/technology	4%	4%	3%	6%	4%	0%	3%	7%	3%	6%	2%	4%	6%	3%	0%	9%	4%
Employment law/redundancies	4%	3%	8%	12%	3%	0%	5%	3%	9%	4%	6%	4%	6%	3%	6%	3%	3%
Legal advice	3%	3%	6%	7%	1%	2%	4%	3%	6%	4%	8%	3%	4%	3%	6%	4%	4%
Regulations	3%	3%	5%	5%	1%	9%	1%	2%	7%	4%	4%	3%	4%	2%	3%	4%	2%
Business growth	3%	2%	6%	3%	3%	0%	4%	*%	6%	2%	8%	2%	4%	2%	8%	2%	2%
Marketing/advertising	2%	2%	3%	1%	1%	0%	4%	3%	*%	2%	4%	2%	4%	1%	5%	2%	2%
Exporting	2%	2%	2%	3%	6%	1%	2%	2%	2%	2%	8%	1%	3%	2%	2%	2%	3%
Human resources/staffing issues	2%	1%	4%	5%	*%	0%	2%	2%	3%	2%	1%	2%	3%	1%	0%	4%	1%
Government grants available	1%	2%	1%	0%	2%	0%	2%	1%	2%	1%	6%	1%	2%	1%	0%	0%	2%
Training/skills needs	1%	1%	1%	0%	2%	0%	*%	0%	7%	2%	*%	1%	2%	1%	0%	1%	2%
Health and Safety	1%	0%	4%	0%	1%	2%	*%	*%	*%	*%	1%	*%	1%	*%	0%	0%	1%
Mergers/acquisitions	*%	*%	0%	1%	0%	0%	0%	1%	*%	1%	0%	*%	1%	0%	0%	0%	*%
Moving/extending premises	*%	0%	*%	1%	0%	0%	*%	0%	*%	*%	0%	*%	*%	0%	0%	*%	*%
Quality control	*%	0%	*%	0%	0%	0%	0%	0%	*%	*%	0%	*%	0%	*%	0%	0%	*%
Other	2%	2%	2%	3%	3%	*%	2%	2%	3%	3%	3%	2%	4%	1%	3%	2%	2%
No business information or advice will be needed	53%	55%	45%	42%	57%	67%	53%	54%	38%	49%	33%	58%	35%	65%	52%	45%	54%
Don't know	11%	11%	9%	5%	6%	9%	12%	13%	8%	11%	12%	10%	9%	12%	21%	12%	10%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.9	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C8. Are you aware of the GOV.UK website?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes	82%	80%	89%	88%	70%	86%	83%	82%	86%	83%	92%	80%	88%	78%	82%	83%	81%
No	18%	20%	11%	12%	30%	14%	17%	18%	14%	17%	8%	20%	12%	22%	18%	17%	19%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.10	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C9. And are you aware of the tools and guidance for businesses section on the GOV.UK website?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where aware of GOV.UK	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	426	174	166	86	71	36	99	121	99	220	101	325	206	220	22	71	265
Weighted Bases	410	334	65	11	42	53	133	124	57	181	76	333	169	241	38	72	237
Yes	57%	57%	58%	57%	56%	47%	54%	66%	54%	62%	44%	60%	62%	53%	51%	67%	56%
No	43%	43%	41%	43%	44%	53%	46%	34%	46%	38%	56%	40%	38%	46%	49%	33%	44%
Don't know	*%	0%	1%	0%	1%	0%	0%	*%	0%	*%	*%	*%	*%	*%	0%	0%	*%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.11	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C10. Were you aware that the business section on the GOV.UK website has replaced businesslink.gov.uk?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where aware of business section of GOV.UK	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	242	99	94	49	40	17	52	79	54	133	54	188	124	118	12	42	148
Weighted Bases	233	189	37	6	23	25	72	81	31	112	33	200	104	129	20	48	133
Yes	53%	51%	59%	57%	60%	52%	42%	62%	47%	58%	63%	51%	51%	54%	34%	60%	55%
No	47%	49%	41%	43%	40%	48%	58%	38%	53%	42%	37%	49%	49%	46%	66%	40%	45%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.12	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C11. How, or from whom or where, did you first find out about the business section of GOV.UK?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where aware of business section of GOV.UK	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	242	99	94	49	40	17	52	79	54	133	54	188	124	118	12	42	148
Weighted Bases	233	189	37	6	23	25	72	81	31	112	33	200	104	129	20	48	133
Internet search/google/other search engines	28%	28%	26%	26%	34%	34%	27%	28%	22%	26%	32%	27%	31%	25%	24%	19%	33%
GOV.UK (visited it for other purposes)	22%	21%	27%	27%	15%	14%	22%	22%	33%	25%	15%	23%	19%	25%	27%	26%	16%
Direct mail/marketing	8%	9%	4%	6%	4%	0%	8%	14%	1%	11%	8%	8%	3%	12%	0%	16%	7%
Businesslink.gov.uk website	7%	7%	7%	9%	12%	23%	0%	6%	8%	6%	1%	8%	7%	7%	0%	13%	4%
HMRC website	5%	6%	2%	4%	1%	0%	13%	1%	4%	1%	8%	4%	5%	5%	6%	0%	6%
Business Link helpline	5%	5%	3%	0%	0%	14%	3%	6%	4%	5%	8%	4%	7%	3%	0%	9%	3%
Friends/work colleagues	4%	4%	5%	11%	6%	0%	3%	5%	8%	6%	0%	5%	8%	2%	0%	2%	6%
Accountant	2%	2%	2%	0%	0%	10%	3%	*%	0%	*%	15%	0%	4%	*%	0%	4%	2%
Professional body (e.g. accounting, marketing, personnel consultants)	1%	1%	0%	2%	*%	0%	0%	0%	4%	1%	0%	1%	1%	0%	0%	0%	1%
Local Enterprise Partnership (LEP)	1%	*%	1%	0%	0%	0%	1%	0%	3%	1%	0%	1%	1%	0%	0%	0%	1%
Business representation organisation	*%	0%	1%	0%	0%	0%	0%	0%	1%	*%	0%	*%	0%	*%	0%	0%	*%
Chambers of Commerce	*%	0%	1%	0%	0%	0%	0%	0%	1%	*%	0%	*%	*%	0%	0%	0%	*%
Other	9%	9%	10%	4%	18%	24%	8%	3%	8%	4%	19%	7%	13%	6%	21%	13%	7%
Don't know	18%	18%	15%	15%	21%	12%	17%	22%	12%	19%	11%	19%	11%	23%	22%	12%	17%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.13	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C12. Have you ever visited the business section on the GOV.UK website?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where aware of business section of GOV.UK	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	242	99	94	49	40	17	52	79	54	133	54	188	124	118	12	42	148
Weighted Bases	233	189	37	6	23	25	72	81	31	112	33	200	104	129	20	48	133
Yes	56%	57%	54%	57%	42%	61%	48%	66%	55%	63%	61%	55%	57%	55%	58%	51%	56%
No	43%	42%	45%	37%	58%	39%	52%	33%	38%	34%	39%	43%	41%	44%	42%	49%	42%
Don't know	1%	1%	1%	6%	*%	0%	0%	1%	6%	2%	0%	1%	1%	1%	0%	*%	2%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.14	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C13. When did you last visited the business section on the GOV.UK website?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have visited business section of GOV.UK	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	137	55	54	28	20	9	22	56	30	86	34	103	74	63	6	26	83
Weighted Bases	131	107	20	3	10	15	34	54	17	71	20	111	60	71	12	25	75
Since 1st January 2013	59%	56%	73%	67%	86%	43%	61%	53%	69%	57%	63%	58%	68%	51%	33%	52%	68%
October to December 2012	21%	24%	6%	18%	11%	0%	32%	22%	21%	21%	4%	24%	20%	21%	24%	29%	14%
Before October 2012	11%	11%	11%	15%	0%	43%	1%	10%	9%	10%	8%	11%	3%	17%	20%	17%	5%
Don't know	10%	10%	10%	0%	3%	14%	6%	15%	1%	11%	24%	7%	8%	11%	22%	1%	13%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.15	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C14. Since October 2012, have you visited the tools and guidance for business section on GOV.UK to look for specific information?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have visited business section of GOV.UK since October 2012	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	122	50	48	24	20	5	20	51	26	77	30	92	69	53	5	22	77
Weighted Bases	117	96	18	3	10	9	34	48	16	64	18	98	58	59	9	20	71
Yes	47%	45%	55%	50%	61%	68%	58%	34%	42%	36%	49%	47%	49%	45%	35%	33%	53%
No	48%	48%	45%	46%	24%	8%	42%	61%	57%	60%	39%	50%	48%	47%	42%	67%	43%
Don't know	5%	6%	0%	4%	15%	24%	0%	5%	1%	4%	12%	4%	3%	8%	23%	0%	3%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.16	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C15. On the occasions you visited the business section of GOV.UK, did you find the specific information that you were looking for?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have visited business section of GOV.UK since October 2012 for specific information	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	61	22	27	12	13	3	11	21	13	34	14	47	34	27	2	10	40
Weighted Bases	55	43	10	1	6	6	20	17	7	23	9	46	28	27	3	7	38
Always	51%	53%	39%	57%	75%	50%	39%	59%	47%	55%	68%	47%	56%	46%	13%	55%	48%
Sometimes	43%	43%	44%	26%	20%	39%	61%	27%	50%	34%	29%	45%	37%	49%	87%	9%	49%
Never	5%	4%	7%	9%	5%	0%	0%	14%	0%	10%	3%	5%	6%	3%	0%	25%	1%
Don't know	2%	0%	9%	8%	0%	12%	0%	1%	4%	2%	0%	2%	1%	3%	0%	10%	1%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.17	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C16. How did you look for this specific information?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have visited business section of GOV.UK since October 2012 for specific information	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	61	22	27	12	13	3	11	21	13	34	14	47	34	27	2	10	40
Weighted Bases	55	43	10	1	6	6	20	17	7	23	9	46	28	27	3	7	38
Via the search option within GOV.UK	58%	66%	28%	17%	25%	61%	67%	67%	37%	59%	57%	59%	62%	54%	100%	40%	55%
By browsing through the links	15%	13%	19%	18%	36%	39%	0%	6%	39%	15%	6%	16%	18%	11%	0%	35%	15%
Both of these methods	25%	20%	46%	41%	38%	0%	30%	25%	22%	25%	30%	24%	17%	34%	0%	14%	30%
Other	2%	0%	6%	24%	2%	0%	3%	1%	2%	1%	7%	1%	3%	*%	0%	11%	1%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.18	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C17. Generally, how easy was it to find the specific information you were looking for?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have visited business section of GOV.UK since October 2012 and found specific information	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	54	21	23	10	12	2	11	17	12	29	13	41	31	23	2	8	36
Weighted Bases	51	42	8	1	6	5	20	14	6	21	9	42	26	25	3	4	37
Very easy (2)	14%	11%	31%	11%	17%	0%	2%	31%	26%	29%	11%	15%	22%	7%	13%	41%	13%
Fairly easy (1)	80%	83%	61%	89%	57%	100%	95%	69%	60%	66%	82%	79%	76%	84%	87%	10%	85%
Not very easy (-1)	2%	2%	0%	0%	0%	0%	0%	0%	13%	4%	0%	2%	0%	3%	0%	0%	2%
Don't know	4%	4%	8%	0%	26%	0%	3%	0%	0%	0%	7%	3%	2%	6%	0%	49%	0%
Summary: Easy	94%	94%	92%	100%	74%	100%	97%	100%	87%	96%	93%	94%	98%	91%	100%	51%	98%
Summary: Not easy	2%	2%	0%	0%	0%	0%	0%	0%	13%	4%	0%	2%	0%	3%	0%	0%	2%
Base for stats	49	40	8	1	4	5	19	14	6	21	8	41	25	24	3	2	37
Mean	1.12	1.07	1.34	1.11	1.23	1	1.02	1.31	0.99	1.21	1.12	1.11	1.22	1	1.13	1.8	1.08
Standard error	0.06	0.1	0.11	0.24	0.15	0	0.05	0.12	0.28	0.12	0.1	0.08	0.08	0.1	0.29	0.22	0.08
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.19	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C18. Generally, what did you think of the content and usefulness of the information you found? Was it...	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have visited business section of GOV.UK since October 2012 and found specific information	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	54	21	23	10	12	2	11	17	12	29	13	41	31	23	2	8	36
Weighted Bases	51	42	8	1	6	5	20	14	6	21	9	42	26	25	3	4	37
Very useful (2)	35%	36%	30%	33%	11%	100%	2%	66%	35%	56%	8%	40%	53%	16%	13%	21%	35%
Fairly useful (1)	58%	56%	70%	58%	89%	0%	85%	34%	49%	39%	53%	59%	47%	70%	87%	79%	55%
Not very useful (-1)	2%	2%	0%	9%	0%	0%	0%	0%	15%	5%	10%	*%	*%	3%	0%	0%	3%
Not at all useful (-2)	5%	6%	0%	0%	0%	0%	13%	0%	0%	0%	30%	0%	0%	10%	0%	0%	7%
Summary: Useful	93%	92%	100%	91%	100%	100%	87%	100%	85%	95%	60%	100%	100%	86%	100%	100%	90%
Summary: Not useful	7%	8%	0%	9%	0%	0%	13%	0%	15%	5%	40%	*%	*%	14%	0%	0%	10%
Base for stats	51	42	8	1	6	5	20	14	6	21	9	42	26	25	3	4	37
Mean	1.16	1.13	1.3	1.15	1.11	2	0.62	1.66	1.05	1.47	-0.01	1.4	1.52	0.78	1.13	1.21	1.09
Standard error	0.13	0.22	0.1	0.62	0.1	0	0.32	0.12	0.31	0.14	0.43	0.08	0.1	0.23	0.29	0.16	0.18
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.20	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C19. Since October 2012, have you found other information or advice in the tools and guidance for business section on GOV.UK that you were not specifically looking for?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have visited business section of GOV.UK since October 2012	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	122	50	48	24	20	5	20	51	26	77	30	92	69	53	5	22	77
Weighted Bases	117	96	18	3	10	9	34	48	16	64	18	98	58	59	9	20	71
Yes	19%	21%	14%	9%	30%	84%	0%	14%	35%	19%	20%	19%	18%	21%	40%	13%	19%
No	73%	72%	78%	84%	52%	16%	98%	75%	59%	71%	78%	73%	79%	68%	60%	82%	76%
Don't know	7%	7%	7%	8%	18%	0%	2%	11%	6%	10%	2%	8%	4%	11%	0%	5%	5%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.21	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C20. Generally, what did you think of the content and usefulness of this other information you found? Was it...	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have visited business section of GOV.UK since October 2012 and found other information	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years	Not set
Unweighted Bases	21	12	7	2	4	3	8	6	14	4	17	9	12	3	2	15	Not set
Weighted Bases	23	20	3	*	3	7	7	5	12	4	19	10	12	4	3	13	Not set
Very useful (2)	45%	49%	12%	54%	0%	69%	75%	0%	42%	65%	41%	48%	43%	58%	0%	39%	Not set
Fairly useful (1)	50%	46%	88%	0%	96%	31%	25%	84%	51%	11%	58%	52%	49%	42%	100%	54%	Not set
Not very useful (-1)	4%	4%	0%	46%	4%	0%	0%	16%	7%	23%	1%	0%	8%	0%	0%	7%	Not set
Summary: Useful	96%	96%	100%	54%	96%	100%	100%	84%	93%	77%	99%	100%	92%	100%	100%	93%	Not set
Summary: Not useful	4%	4%	0%	46%	4%	0%	0%	16%	7%	23%	1%	0%	8%	0%	0%	7%	Not set
Base for stats	23	20	3	*	3	7	7	5	12	4	19	10	12	4	3	13	Not set
Mean	1.37	1.41	1.12	0.61	0.92	1.69	1.75	0.69	1.28	1.19	1.4	1.48	1.28	1.58	1	1.24	Not set
Standard error	0.16	0.21	0.16	-	0.24	0.29	0.16	0.33	0.22	0.73	0.13	0.18	0.25	0.33	0	0.21	Not set
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.22	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C21. Have you ever visited any part of the GOV.UK website other than the tools and guidance for business section?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where aware of GOV.UK	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	426	174	166	86	71	36	99	121	99	220	101	325	206	220	22	71	265
Weighted Bases	410	334	65	11	42	53	133	124	57	181	76	333	169	241	38	72	237
Yes	48%	47%	56%	45%	44%	56%	42%	52%	51%	52%	56%	47%	53%	45%	47%	50%	51%
No	47%	47%	43%	43%	52%	44%	52%	39%	49%	42%	40%	48%	43%	49%	47%	45%	44%
Don't know	5%	5%	1%	12%	4%	1%	5%	8%	*%	6%	4%	5%	4%	5%	6%	4%	5%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.23	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C22. Have you used the Business Link Helpline for any purpose in the last 12 months?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes	5%	5%	5%	5%	6%	4%	4%	3%	9%	5%	3%	5%	7%	3%	5%	2%	6%
No	95%	95%	95%	93%	94%	96%	96%	97%	89%	94%	95%	95%	92%	97%	95%	98%	94%
Don't know	*%	*%	1%	2%	0%	*%	*%	0%	1%	*%	1%	*%	1%	0%	0%	0%	*%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.24	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C23. On any occasion that you used it in the last 12 months, were you offered a call back from a Business Support Adviser to discuss your business needs?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have used Business Link Helpline	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	28	12	11	5	6	1	5	6	10	16	3	25	16	12	3	1	20
Weighted Bases	24	20	4	1	4	2	6	5	6	11	3	21	14	10	2	2	17
Yes	13%	12%	16%	22%	9%	0%	0%	49%	4%	24%	0%	15%	20%	3%	13%	0%	16%
No	65%	62%	77%	78%	52%	100%	57%	51%	78%	66%	70%	64%	47%	88%	51%	100%	57%
Don't know	22%	26%	7%	0%	39%	0%	43%	0%	18%	10%	30%	21%	33%	8%	36%	0%	27%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.25	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C24. Generally, how useful did you find your experiences of using the Business Link Helpline? Was it...	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have used Business Link Helpline	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	28	12	11	5	6	1	5	6	10	16	3	25	16	12	3	1	20
Weighted Bases	24	20	4	1	4	2	6	5	6	11	3	21	14	10	2	2	17
Very useful (2)	24%	23%	28%	16%	35%	0%	0%	55%	25%	38%	0%	27%	36%	7%	64%	0%	25%
Fairly useful (1)	47%	51%	19%	62%	9%	100%	51%	36%	54%	46%	88%	41%	46%	47%	36%	100%	35%
Not very useful (-1)	13%	12%	16%	22%	39%	0%	0%	9%	18%	14%	12%	13%	14%	12%	0%	0%	18%
Not at all useful (-2)	3%	0%	18%	0%	17%	0%	0%	0%	0%	0%	0%	3%	2%	3%	0%	0%	2%
Don't know	14%	14%	18%	0%	0%	0%	49%	0%	4%	2%	0%	16%	2%	31%	0%	0%	21%
Summary: Useful	70%	74%	47%	78%	43%	100%	51%	91%	78%	84%	88%	68%	82%	54%	100%	100%	59%
Summary: Not useful	16%	12%	34%	22%	57%	0%	0%	9%	18%	14%	12%	16%	16%	15%	0%	0%	20%
Base for stats	20	17	3	1	4	2	3	5	6	11	3	18	13	7	2	2	13
Mean	0.88	0.99	0.28	0.73	0.04	1	1	1.36	0.89	1.11	0.77	0.9	1.02	0.63	1.64	1	0.77
Standard error	0.22	0.28	0.66	-	0.76	0	0	0.4	0.36	0.26	0.46	0.25	0.29	0.35	0.36	*	0.3
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.26	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C25. Have you had any difficulties, or important information or advice needs that you did not get external advice or support for in the last 12 months?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes	4%	4%	6%	3%	4%	5%	4%	4%	6%	5%	6%	4%	5%	4%	8%	3%	4%
No	95%	96%	94%	96%	96%	95%	96%	95%	94%	95%	94%	96%	94%	96%	92%	97%	95%
Don't know	*%	*%	0%	1%	0%	0%	0%	1%	*%	1%	0%	*%	1%	0%	0%	0%	1%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.27	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C26. Which of the following, if any, were reasons why you did not seek information or assistance for these difficulties or needs?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have had difficulties or needs that did not get support for	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	25	9	13	3	5	1	4	8	7	15	7	18	13	12	2	7	14
Weighted Bases	21	17	4	*	2	3	6	6	4	10	5	16	9	12	4	2	12
You had sufficient expertise and resource within your own business	55%	63%	23%	68%	13%	0%	88%	53%	70%	60%	82%	46%	43%	63%	100%	61%	55%
You did not know where to find the appropriate advice	37%	38%	37%	0%	27%	0%	94%	0%	38%	14%	67%	28%	11%	56%	76%	17%	40%
You did not feel that the right type of advice existed	33%	28%	54%	36%	87%	0%	50%	13%	31%	20%	28%	34%	34%	32%	0%	56%	47%
You did not have time to use external advice	28%	31%	21%	0%	25%	0%	44%	44%	0%	27%	71%	15%	33%	25%	76%	0%	27%
You had doubts about the benefit or value of obtaining advice	22%	19%	31%	36%	27%	0%	6%	46%	23%	37%	22%	22%	42%	7%	0%	56%	28%
You had concerns about whether you would be able to trust external advice	16%	10%	37%	36%	25%	0%	0%	9%	62%	29%	15%	16%	11%	20%	24%	23%	14%
Obtaining advice would have been too expensive	2%	0%	7%	36%	13%	0%	0%	2%	0%	1%	5%	1%	5%	0%	0%	6%	2%
Some other reason for not getting external advice	40%	48%	7%	68%	0%	100%	44%	42%	8%	29%	54%	36%	29%	48%	76%	11%	22%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.28	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C27. In the last 12 months have you used a business mentor - that is somebody with business expertise who supports you through the development and running of your business?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Yes	12%	11%	18%	15%	13%	9%	10%	12%	18%	14%	16%	11%	24%	4%	14%	15%	12%
No	88%	89%	82%	85%	87%	91%	90%	88%	82%	86%	84%	89%	76%	96%	86%	85%	88%
Don't know	*%	0%	1%	0%	0%	0%	0%	*%	0%	*%	0%	*%	0%	*%	0%	0%	*%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.29	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C28. Which of these best describes your business mentor?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have used a business mentor	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	76	28	33	15	15	4	15	21	21	42	22	54	61	15	3	18	49
Weighted Bases	60	45	13	2	8	6	15	18	12	31	13	47	47	13	6	13	36
A specialist business mentor	52%	55%	45%	19%	74%	8%	45%	58%	60%	59%	83%	44%	60%	25%	63%	54%	46%
A friend or peer	39%	38%	47%	27%	24%	51%	57%	29%	38%	33%	43%	38%	39%	42%	0%	43%	46%
Somebody who provides other services to businesses, such as an accountant or lawyer	39%	40%	33%	55%	30%	49%	34%	38%	46%	41%	55%	34%	36%	49%	37%	44%	41%
Somebody with a commercial interest in your business, e.g. an investor	17%	18%	9%	32%	7%	39%	0%	29%	15%	23%	33%	12%	20%	5%	26%	35%	10%
Another sort of mentor	2%	3%	0%	0%	0%	0%	0%	8%	0%	5%	11%	0%	3%	0%	0%	0%	4%
Don't know	*%	0%	2%	0%	0%	0%	0%	0%	2%	1%	0%	1%	1%	0%	0%	2%	0%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.30	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C29. How do you primarily interact with your business mentor?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have used a business mentor	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	76	28	33	15	15	4	15	21	21	42	22	54	61	15	3	18	49
Weighted Bases	60	45	13	2	8	6	15	18	12	31	13	47	47	13	6	13	36
Face to face	76%	77%	75%	79%	72%	92%	89%	71%	65%	68%	42%	86%	74%	85%	74%	51%	85%
By telephone	14%	13%	15%	6%	28%	8%	4%	11%	23%	16%	29%	9%	13%	15%	26%	17%	10%
By email	4%	3%	5%	8%	0%	0%	3%	9%	2%	6%	15%	1%	5%	0%	0%	5%	4%
Other	6%	6%	5%	8%	0%	0%	4%	10%	10%	10%	13%	4%	8%	0%	0%	27%	*%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.31	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C30. Has business mentoring helped your business in any of the following areas...?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have used a business mentor	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	76	28	33	15	15	4	15	21	21	42	22	54	61	15	3	18	49
Weighted Bases	60	45	13	2	8	6	15	18	12	31	13	47	47	13	6	13	36
Developing business plans and strategy	70%	67%	76%	78%	91%	8%	71%	75%	74%	75%	92%	63%	75%	50%	63%	82%	72%
Increasing sales or profits	51%	57%	32%	33%	48%	0%	56%	70%	43%	59%	57%	49%	56%	35%	63%	65%	50%
Enhancing leadership and management skills	49%	42%	71%	72%	37%	8%	40%	66%	65%	65%	62%	46%	48%	53%	63%	79%	39%
Developing new products or processes	45%	48%	37%	33%	33%	8%	45%	42%	76%	55%	51%	43%	45%	45%	26%	67%	44%
Obtaining finance	32%	35%	23%	41%	29%	2%	27%	44%	37%	42%	54%	26%	27%	49%	63%	29%	32%
People management such as recruitment	23%	12%	60%	26%	10%	8%	24%	22%	39%	29%	15%	25%	22%	27%	37%	38%	15%
Other sort of help	7%	7%	8%	7%	16%	41%	3%	0%	2%	1%	7%	8%	9%	0%	0%	4%	11%
Don't know	10%	13%	0%	0%	0%	51%	18%	0%	0%	0%	0%	12%	6%	22%	0%	0%	8%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.32	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C31. In the last 12 months have you considered taking on a business mentor?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have not used a business mentor	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	425	188	155	82	74	37	102	120	92	212	86	339	168	257	25	65	263
Weighted Bases	441	371	60	10	52	56	146	133	55	188	70	371	145	296	40	74	256
Yes	5%	5%	7%	4%	4%	10%	4%	5%	1%	4%	11%	4%	7%	4%	21%	*%	5%
No	95%	95%	91%	96%	96%	90%	96%	94%	98%	95%	89%	96%	93%	96%	79%	100%	95%
Don't know	*%	0%	2%	0%	0%	0%	0%	*%	1%	*%	0%	*%	*%	*%	0%	0%	*%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.33	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C32. Are there any reasons why have have not sought a business mentor already?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where have considered taking on a business mentor	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	23	8	12	3	4	3	5	8	3	11	4	19	9	14	4	1	17
Weighted Bases	22	17	4	*	2	5	6	7	1	8	7	14	10	12	9	*	13
Think it might be expensive	36%	41%	21%	0%	14%	55%	0%	62%	32%	59%	32%	38%	71%	8%	0%	100%	60%
Lack of time	25%	29%	15%	0%	14%	0%	76%	5%	0%	4%	66%	5%	0%	46%	57%	100%	3%
Do not feel the appropriate type of assistance is available	24%	22%	25%	100%	71%	45%	6%	12%	0%	11%	2%	35%	21%	26%	26%	100%	21%
Haven't thought about it until now	7%	0%	36%	0%	14%	0%	8%	10%	0%	9%	0%	11%	5%	9%	0%	100%	10%
Do not know where to go to find one	6%	0%	29%	0%	14%	0%	0%	9%	37%	12%	0%	9%	0%	11%	0%	100%	8%
Don't understand what a mentor does	4%	0%	20%	0%	0%	0%	10%	0%	31%	3%	0%	6%	2%	5%	0%	0%	7%
Other	20%	26%	0%	0%	0%	55%	0%	21%	0%	19%	0%	30%	30%	12%	17%	0%	23%
None	1%	0%	7%	0%	14%	0%	0%	0%	0%	0%	0%	2%	0%	3%	0%	0%	0%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.34	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C33. Are you....?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Currently acting as a business mentor for another business owner or entrepreneur?	11%	12%	5%	9%	6%	5%	9%	14%	14%	14%	15%	10%	16%	7%	2%	15%	13%
Not currently acting as a mentor but considering becoming one?	7%	7%	7%	7%	6%	14%	5%	6%	5%	6%	14%	5%	10%	5%	7%	4%	7%
Neither of these	83%	82%	88%	84%	88%	81%	86%	79%	81%	80%	71%	85%	74%	88%	91%	81%	80%
Don't know	*%	0%	*%	0%	0%	0%	0%	0%	*%	*%	0%	*%	*%	0%	0%	0%	*%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 3.35	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
C34. Has being a business mentor helped your own business in any of the following areas?	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: Where are a business mentor	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	45	26	10	9	10	3	8	13	11	24	14	31	28	17	1	10	34
Weighted Bases	53	48	3	1	4	3	15	22	9	31	13	40	30	23	1	13	39
Enhancing leadership and management skills	68%	69%	60%	65%	84%	91%	60%	59%	90%	68%	51%	74%	81%	51%	100%	79%	63%
Increasing sales or profit due to having the chance to reflect on your own business strategy	55%	57%	25%	59%	61%	100%	60%	41%	62%	47%	34%	61%	60%	48%	100%	74%	47%
None of the above areas	31%	31%	28%	9%	16%	0%	37%	41%	10%	32%	45%	26%	17%	49%	0%	20%	35%
9139 Business Barometer June 2013	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Table 4.1	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
D1B. How would you describe your business's relationship with its bank? Please answer on a scale of 1 to 5, where one signifies the relationship is very poor and 5 that it is very good.	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Base: All Respondents	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set
Not set	Not set	SIZE	Not set	Not set	SECTOR	Not set	Not set	Not set	Not set	Not set	SOUGHT FINANCE IN L6M	Not set	BUSINESS ADVICE	Not set	AGE OF BUSINESS	Not set	Not set
Not set	Total	Micro	Small	Medium	Prod- uction	Constr- uction	TRAD	Business services	Other services	All services	Yes	No	Yes	No	0-3 years	4-10 years	10+ years
Unweighted Bases	501	216	188	97	89	41	117	141	113	254	108	393	229	272	28	83	312
Weighted Bases	501	416	73	12	60	62	161	152	67	218	83	418	192	309	47	87	292
Very poor (-2)	8%	8%	6%	5%	5%	5%	12%	6%	6%	6%	20%	5%	6%	9%	17%	9%	8%
Fairly poor (-1)	7%	7%	10%	6%	6%	10%	8%	5%	12%	7%	17%	6%	11%	6%	7%	11%	8%
Neither poor nor good (0)	22%	22%	19%	13%	19%	16%	18%	27%	26%	26%	19%	22%	20%	22%	27%	16%	21%
Fairly good (1)	24%	22%	34%	36%	29%	18%	27%	19%	26%	22%	18%	25%	26%	22%	33%	26%	25%
Very good (2)	37%	38%	28%	36%	40%	51%	33%	39%	23%	34%	26%	39%	35%	38%	16%	37%	36%

SME business barometer: June 2013 - data

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