Transparency data
ICT: 1 October 2013 to 31 December 2013
Updated 28 February 2014
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| Not set | Department | Organisation Name | Project name | Basis for expenditure approval | Total Value requested (£M) | Total Value Approved (£M) | Date of approval |
| Not set | HMRC | Not set | Contact Centre: S14 re tender | The contract for the provision of HMRC Contact Centre telephony expired on 30 June 2013. An extension of the contract has been approved for a maximum period of up to 2 years to allow completion of procurement of a replacement service and safe transition to the new service which is the focus for this expenditure. | £41,100,000 | £41,100,000 | 29/10/2013 |
| Not set | HMRC | Not set | Work Management Plus | Significant cost reductions exception handling across the Personal Tax Directorate.delivering a more seamless and efficient service to mass market customers. | £17,300,000 | £17,300,000 | 04/10/2013 |
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