Transparency data
Senior Civil Service: job title, team function and salaries (March 2012)
Updated 1 March 2012
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| Post Unique Reference | Name | Grade (or equivalent) | Job Title | Job/Team Function | Parent Department | Organisation | Unit | Contact Phone | Contact E-mail | Reports to Senior Post | Salary Cost of Reports (£) | FTE | Actual Pay Floor (£) | Actual Pay Ceiling (£) | Professional/Occupational Group | Notes | Valid? | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| DWP22 | N/D | SCS1 | Head of Migration, Infrastructure and Service | The role is twofold, with currently a team dedicated to each. The first is to design and implement the processes and procedures necessary to support the new Welfare Reform systems and the internal and external users of these systems. The second is responsible for the design and implementation of the infrastructure needed to migrate the eight million existing benefit claimants onto Universal Credit. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP12 | 0 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP10 | KATHERINE COURTNEY | SCS2 | Director Universal Credit Policy and Service | The Universal Credit Product and Service Design team is responsible for defining the service to be provided to claimants and staff for Universal Credit and translates the policy intention into a design specification. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP40 | 4925177 | 1 | 130000 | 134999 | Not set | Operational Delivery | Not set | 1 |
| DWP1871 | JONATHAN LINDLEY | SCS2 | Transformation Programme Director | To lead and deliver the programme of transformation which will reduce the cost of the corporate centre of DWP by 40% by 2014/15. The programme includes the design of the new corporate organisation, selection and posting of reduced numbers of staff into roles in it, and development of the skills, behavious and culture needed to make it succeed. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 020 7449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP40 | 515184 | 1 | 125000 | 129999 | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP12 | STEVE DOVER | SCS2 | Corporate Director Universal Credit Business & IT Solutions | Responsible for the end to end delivery of the Universal Credit Business & IT Solutions. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP40 | 3563587 | 1 | 120000 | 124999 | Not set | Operational Delivery | Not set | 1 |
| DWP197 | N/D | SCS1 | Deputy Director RTI/UC Interface | Responsible for providing advice and assistance on the use of RTI within DWP and for ensuring that the necessary DWP requirements are fed into the HMRC processes for delivering RTI | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 020 7449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP12 | 0 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP196 | N/D | SCS1 | Deputy Director HMRC Business Change | Universal Credit Implementation and Delivery (HMRC Business Change) | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 020 7449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP16 | 0 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP16 | JEREMY GROOMBRIDGE | SCS2 | Director Universal Credit Implementation | To ensure successful implementation of Universal Credit by: defining front end delivery requirements and ensuring fit for purpose products; ensuring all components of the 2013 delivery organisation are in place; commissioning, coordinating and supporting implementation activities including detailed planning and delivery for new and migrating claims – particular focus on UC culture and delivery plans across DWP, HMRC and, where appropriate, local authorities. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP40 | 3268129 | 1 | 100000 | 104999 | Not set | Operational Delivery | Not set | 1 |
| DWP173 | N/D | SCS1 | Head of Strategic Design Authority | Responsibility for Employment and Support Allowance/ Incapacity Benefit Programme and Strategic Design Authority. This includes: the proposed contribution-based Employment and Support Allowance legislative changes 2012, Work Capability Assessment Harrington Review Implementation and the reassessment of Incapacity Benefits claimants. The role is specifically to ensure delivery of these policies and/or business intent within the appropriate timescales, to budget and in support of operational delivery. Also leading on the design and maintenance of the overarching DWP business architecture to ensure the Department is equipped to deliver its vision. This involves supporting programmes and projects in their understanding and ensuring designs are integrated, aligned and support strategic intent. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 0207 449 5517 | strategy@dwp.gsi.gov.uk | DWP179 | 0 | 1 | N/A | Not set | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP6 | N/D | SCS1 | Deputy Director, Universal Credit Implementation | To develop the implementation strategy, detailed implementation approach and supporting implementation plans for Universal Credit | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP16 | 0 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP71 | N/D | SCS1 | Deputy Director, Portfolio Management Unit | Develop, prioritise and manage the Department's change portfolio to ensure cross Department risks and issues are understood, the portfolio is affordable and delivered. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP60 | 426650 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP64 | N/D | SCS1 | Labour Market Programme Manager | To deliver changes to ensure that as many people as possible are in work. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP60 | 2237394 | 0.5 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP58 | CHRISTINE GOODFELLOW | SCS2 | Programme Director, Personal Independence Payment / Employment and Support Allowance, and Incapacity Benefit Reassessment | The Programme Director is accountable for successful delivery of the day to day running of the programme and delivery of the programme objectives to timescales outlined including the monitoring and reporting of expenditures and costs against delivered and realised benefits as the programme progresses for: the Personal Independence Payment, a new benefit, from 2013/14 replacing Disability Living Allowance for eligible working age claimants (aged 16 to 64); Contribution-based Employment and Support Allowance legislative changes 2012; Work Capability Assessment, Harrington Review Implementation and the reassessment of Incapacity Benefits (Income Support) claimants. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 0207 449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 8223524 | 1 | 95000 | 99999 | Not set | Finance | Not set | 1 |
| DWP30 | N/D | SCS1 | Universal Credit - DWP Business Change | Principle interface between the Universal Credit Programme and the Department for Work & Pensions. Accountable for ensuring that the Department is ready & able to deliver the Universal Credit products & services that it will be responsible for. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP16 | 0 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP66 | N/D | SCS1 | Programme Manager Enabling Retirement Savings | Delivery of the Government's workplace pension reform strategy | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP192 | 765340 | 1 | N/A | Not set | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP38 | N/D | SCS1 | Deputy Director for Claimant Migration - Universal Credit Programme | To define and manage the claimant migration strategy and plan Universal Credit, including preparing claimants for the launch of Universal Credit in October 2013. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP10 | 0 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP199 | Stefan Czerniawski | SCS2 | Director Business Transformation | Head of Universal Credit Business Transformation Strand | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP40 | 0 | 1 | 90000 | 94999 | Not set | Operational Delivery | Not set | 1 |
| DWP50 | N/D | SCS1 | Personal Independence Payment Programme Manager | To programme manage the Personal Independence Payment Implementation programme | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 0207 449 5782 | finance@dwp.gsi.gov.uk | DWP58 | 0 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP1861 | N/D | SCS1 | Transformation Programme Manager | To manage the DWP Transformation Programme, delivering a 40% reduction in the size of the corporate centre (in terms of both cost and staff numbers) over the Spending Review period (to 2014/2015), eliminating duplication of functions and enabling clearer accountabilities. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 020 7449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP1871 | 0 | 1 | N/A | Not set | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP13 | N/D | SCS1 | Deputy Director Universal Credit, User Interface Design | The team’s function is to make sure that the parts of the Universal Credit system that claimants interract with (for example, the IT system screens, telephone systems etc.) are easy to access and use, and help to encourage the right behaviours (movement into work, increase in working hours etc.). | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP12 | 0 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP33 | N/D | SCS1 | Head of programme management office Universal credit | To ensure a robust plan is in place to deliver Universal Credit, that risks are identified and actions in place to mitigate them. Ensure the programme is governed and assured effectively. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP40 | 0 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP72 | N/D | SCS1 | Programme Manager, Digitalisation Programme | To deliver DWP's programme of Business Change that will be enabled by digitally based projects to help the Department achieve its goal of “Digital by Default”. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP60 | 6958142 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP70 | N/D | SCS1 | Programme Director, Fraud & Error | Responsible for introducing a service to allow citizens to inform Government once that there has been a birth or bereavement. To develop a programme of work to transform how we tackle Fraud and Error in benefits and credits. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP59 | 3264123 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP56 | SIMON FURSE | SCS2 | Director, Finance Change | The team is responsible for the design, development and delivery of a number of major change projects and programmes for which the Finance Director General, DWP acts as the overall Senior Responsible Officer. These change initiatives cover the development and enhancement of systems and processes supporting internal functions, such as the Department's Resource Management System, as well as customer facing ones, such as those delivering enhanced customer payment and debt services. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 0207 449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 4446424 | 1 | 115000 | 119999 | Not set | Finance | Not set | 1 |
| DWP51 | N/D | SCS1 | Programme Director State Pensions | Responsible for the delivery of a programme of change projects covering State Pensions, Pension Credit and all other changes relating to the delivery and payment of State Pensions and related benefits to Pension Age customers. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP60 | 3416067 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP40 | MALCOLM WHITEHOUSE | SCS2 | Universal Credit Programme Director | Appointed as Programme Director for Universal Credit in DWP in August 2011 - the most significant welfare reform programme for many years. Has accountability for the overall delivery of the product and service proposition, the supporting IT delivery and the establishment of the ongoing operation for administering Universal Credit. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP27 | 1590781 | 1 | 130000 | 134999 | Not set | Operational Delivery | Not set | 1 |
| DWP60 | ANN HARRIS | SCS2 | Portfolio Management Unit Director | Responsible for providing a single view of the Department's Portfolio of Change. The team's function is to provide advice and guidance to the Department on the prioritisation and affordability of the Department's Change initiatives and provide a view on whether the Department has the capacity and capability to deliver its Change Portfolio. Additionally, PMU has responsibility for central change management resources, enabling team deveopment and capability, supporting the Head of Profession for Programme and Project Management. The Change resource pool is a multi-disciplinary team built from a range of sources across the Department. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP59 | 3587399 | 1 | 90000 | 94999 | Not set | Information Technology | Not set | 1 |
| DWP53 | N/D | SCS1 | Programme Manager Estates Rationalisation | To drive financial efficiencies through the introduction of Smarter Working and the divestment of Estate. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP60 | 291361 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP9 | N/D | SCS1 | Head of Universal Credit, Business Process | To develop the business processes and business products that are required to support Universal Credit delivery. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP12 | 0 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP48 | N/D | SCS1 | Deputy Director IT | Manage supplier performance for the Information Technology strand of the Automated Service Delivery and Digitalisation Programme of Work. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP68 | 927442 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP52 | N/D | SCS1 | Deputy Director Head of Innovation | The Innovation team is responsible for driving business improvement through the evaluation of ideas, scanning of opportunities, and delivery of IT enabled pilots. The team manages the processes and platforms for both internal and customer idea generation through to implementation, and offer this as a service to other government departments. They also work with existing and new suppliers to identify opportunities to improve customer service or deliver services more efficiently and with the rest of DWP and external organisations to pilot and evaluate new services. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP76 | 246535 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP79 | JANICE HARTLEY, TDA to cover Mike Truran | SCS2 | Corporate IT Service Delivery Director | The Service Delivery Director takes overall leadership and accountability for the success of DWP IT services by defining, maintaining and improving those services, managing the overall performance and supporting and assuring delivery of new services. Manages stakeholder requirements via best value from the Department’s suppliers and delivery of a modern IT operations capability and industry standard best practice. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP59 | 301183 | 1 | 80000 | 84999 | Not set | Information Technology | Not set | 1 |
| DWP57 | N/D | SCS1 | Deputy Director Cross Asset Integration | To ensure the management of the technical development and integration of the Department’s IT assets (software applications), the management and assurance of suppliers undertaking the work and management of the resources and project lifecycle activities required to undertake this work. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP68 | 3516877 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP68 | PETER LOWE | SCS2 | Group Applications Director | Ensure the development and delivery of all IT application developments for the DWP Group to time, cost and quality. Application development spend has a typical annual budget range of between £200m to £400m. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP59 | 251945 | 1 | 140000 | 144999 | Not set | Information Technology | Not set | 1 |
| DWP78 | N/D | SCS1 | Head of Service Maintenance | The Customer Services Delivery division is responsible for ensuring that the huge and highly complex computer systems used by DWP are available for regular and continuous operation. In addition to over 6000 mid-range and large mainframe computers running more than 200 different systems, DWP has over 120,000 Personal Computers used by staff in more than 900 locations across the UK. Alongside this DWP has the largest advanced telephony network in the world handling over two million telephone calls per day. Service Maintenance will protect the integrity of all live systems whilst continuously identifying remediation activities to improve IT services. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP79 | 2440888 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP55 | N/D | SCS1 | Head of Service Design and Customer Service | Customer Services Delivery is responsible for ensuring that DWP’s huge and highly complex computer systems are available for regular and continuous operation. In addition to over 6000 mid-range and large mainframe computers running more than 200 different systems, DWP has over 120,000 Personal Computers used by staff in more than 900 locations across the UK. Alongside this DWP has the largest advanced telephony network in the world handling over 2 million telephone calls per day. Service Design ensures that computer system designs are operationally sound, that systems have the required capacity and that all necessary Personal Computer services are provided. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP79 | 15904099 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP76 | STEVE RILEY | SCS2 | IT Director for Operations and Innovation | Accountable to the Customer Businesses for the provison of all IT services. Accountable to Customer Bsuinesses and DWO CIO to ensure that IT Budgets ate spent appropriately. Accountable for managing the demand from the Customer Business. Working in collboration with CIT supply side directors , is accountable for ensuring that IT performance meets Customer expectations and agreed service levels and targets | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP59 | 901863 | 1 | 90000 | 94999 | Not set | Information Technology | Not set | 1 |
| DWP80 | N/D | SCS1 | Deputy IT Director, Operations and Innovation | Responsible for supporting the IT Director for Operations and Innovation Team, and is accountable to the DWP businesses for the provision of all the Department’s IT services, providing suitable IT systems and services that allow staff to deliver services to DWP’s Customers and Claimants. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP76 | 0 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP74 | N/D | SCS1 | Head of Service Transition | Head of Service Transition and Network Tower, part of Corporate IT function. Ensuring that new IT projects have a successful handover into the live running environment, and can be operated for the upcoming years. Also Accountable for the management oversight of the Network service tower contract, including all aspects of contract and supplier delivery. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP79 | 1362100 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP47 | N/D | SCS1 | Deputy Director Corporate IT Application Delivery Centre | Lead the Solution Design & Requirement Management function of Corporate IT. Manage the Solution Design for all Application Delivery Centre projects and programmes. Assure the architecture on the portfolio of business critical programmes/projects within DWP Manage the DWP application roadmap and application asset inventory.Responsible for Requirement Management setting across application delivery area. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP68 | 2150171 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP61 | N/D | SCS1 | Head of Service Delivery, Customer Service Delivery | Customer Services Delivery (CSD) division is responsible for ensuring that the huge and highly complex computer systems used by DWP are available for regular and continuous operation. In addition to over 6000 mid-range and large mainframe computers running more than 200 different systems, DWP has over 120,000 Personal Computers used by staff in more than 900 locations across the UK. Alongside this, DWP has the largest advanced telephony network in the world handling over 2 million telephone calls per day. The Service Delivery team ensures that our IT systems and telephony services are kept running to support DWP benefit services. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP79 | 4281867 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP69 | N/D | SCS1 | Application Deployment Implementation Director | Responsible for the implementation of the arrangements under the Application Deployment contracts for delivery of IT applications development, maintenance and support services. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP68 | 0 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP54 | N/D | SCS1 | Public Services Network Programme Director | To create a secure logical single network, built to common standards, that enables the delivery of public services from any place by any provider. In doing so, create a competitive marketplace to significantly reduce the cost of telecommunications services to government and enable different ways of delivering public services. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP77 | 0 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP77 | MALCOLM LOWE | SCS2 | IT Director for Corporate and Shared Services | Accountable for: DWP IT Strategy and Architecture and financial, delivery and operational performance of IT systems and services of; corporate business; Shared Services; and DWP Cross-Government IT systems and services. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP59 | 1107810 | 1 | 85000 | 89999 | Not set | Information Technology | Not set | 1 |
| DWP75 | N/D | SCS1 | Corporate IT Personal Independence Payment Delivery, Assistant Director | Responsible for the IT delivery strand for the Personal Independence Payment Programme | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP68 | 3435488 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP65 | N/D | SCS1 | Deputy Director, IT Infastructure Change | To manage all DWP programmes of IT Infrastructure change. Working with selected suppliers and the business policy, strategy and operational areas to define the desired outcomes, identify and quantify the business benefits from the change, make the business case and secure the resources necessary to implement the solution. Plan for the IT and business change within and arising from the programmes. Minimising business operational impact and maximising benefits. Manage the performance of the IT suppliers, ensuring efficacy of their solution and the quality of their implementation plans and activities. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP68 | 0 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP59 | KENNY ROBERTSON | SCS3 | Director General, Corporate IT, and DWP & Government Chief Information Officer | Organise, direct and manage the Information Technology enablers for major business and operational initiatives of the Department for Work and Pensions. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP135 | 846319 | 1 | 150000 | 154999 | Not set | Information Technology | Not set | 1 |
| DWP73 | N/D | SCS1 | Head of Service Strategy | The Customer Services Delivery (CSD) division is responsible for ensuring that the huge and highly complex computer systems used by DWP are available for regular and continuous operation. In addition to over 6000 mid-range and large mainframe computers running more than 200 different systems, DWP has over 120,000 Personal Computers used by staff in more than 900 locations across the UK. Alongside this DWP has the largest advanced telephony network in the world handling over 2 million telephone calls per day. Accountable for overarching IT Strategy, Architecture and Security for IT services, and for a data centre hosting service contract. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP79 | 1163978 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP63 | N/D | SCS1 | Head of Asset Management | Responsible as the Head of Asset Management for the ongoing management and delivery of application change to all the live DWP and application systems/ assets, ADep supplier performance management and ADep benefits realisation. Some of these assets are also used across Government and wider public sector. The systems are critical to the delivery of Departmental and Government business. DWP examples include customer service, payment systems and shared service systems. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP68 | 4771002 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP67 | N/D | SCS1 | Deputy IT Director | Responsible for developing, managing and maintaining the IT strategies to support the DWP businesses and the DWP IT Strategy ensuring their alignment with the Government ICT strategy. Further responsible for the DWP Enterprise Architecture framework and governance used and populated to create IT Solution and Service Designs for projects, ensuring the Department’s strategies are delivered. Accountable for the end-to-end provision of IT services to Strategy, Professional Services, Finance, HR & Shared Services Directorates. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 0207 449 7892 | pmd.planningandperformance@dwp.gsi.gov.uk | DWP77 | 0 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP101 | RICHARD PAUL | SCS2 | DWP Financial Controller | Financial Control is at the heart of Finance and Commercial’s integrated operating model, providing regular financial and performance reports to business partners enabling them to support the business to manage resources effectively, control costs and drive performance. The Directorate produces the Department's Resource Accounts and undertakes a broad range of other activities including provision of: advice on risk and control; banking services and resolution of payment issues, and debt control. Financial Control also maintain the financial systems strategy, helping to ensure key financial systems and processes are effectively controlled. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 2741399 | 1 | 130000 | 134999 | Not set | Finance | Not set | 1 |
| DWP104 | N/D | SCS1 | Head of Internal Audit | nal Audit service to provide an independent view on the adequacy and effectiveness of the Department’s governance, risk and control arrangements. Establishment of the European Social Fund Audit Authority for the England and Gibraltar programme, in accordance with EC requirements. Provision of independent and robust investigation of serious fraud and wrongdoing by the Department’s staff and contractors. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 5400363 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP82 | N/D | SCS1 | Senior Finance Business Partner (Work & Contracted Services) | To provide Financial Management, support, control and governance to ensure best value for money for the taxpayer, through providing Finance Business Partner Services to DWP:- Work Services Directorate, being the National Network of Jobcentres, and Contracted Customer Services Directorate, which incorporates the DWP Work Programme, funding for Housing Benefit/Council Tax benefit, Medical Services Contracts and the cross Government Tell Us Once project. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP86 | 0 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP89 | N/D | SCS1 | Business Partner, Pensions and Operational Excellence | To provide finance business partner support for Pensions Operational Delivery and Operational Excellence Directorate, in terms of Finance, Planning and Performance Management with necessary challenge and support to embed a value for money ethos in those business areas. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP86 | 694023 | 0.8 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP95 | N/D | SCS1 | Head of Sourcing | A key element of the role is to develop an agreed contracting approach for each Sourcing activity resulting in all tenders having an agreed approach at commencement. This involves understanding DWP requirements, market preparation, OJEU/PQQ development, evaluation, award, de-briefing bidders and Regulatory post award activity. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 1982542 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP83 | N/D | SCS1 | Head of Commercial Management - Business Services | Responsible for managing professional teams that provide commercial management of a range of business service contracts and supplier relationships that deliver goods and services to the DWP, business worth about | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 2368275 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP107 | N/D | SCS1 | Head of Working Age Change Finance | To provide professional accountancy support to Programme Managers delivering key Welfare Reform projects so that: investment costs represent value for money, are affordable and project spend is controlled, ensuring delivery to time, budget and quality. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP102 | 1563148 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP91 | N/D | SCS1 | Head of Commercial Management (Information and Communication Technology) | Part of Commercial Directorate (Group Finance) and responsible for commercial management of all third party spend on Information and Communication Technology with suppliers across the department. The team works very closely with Corporate IT and also external supply chain in driving value for money on various contracts/statements of work/orders drawn under pre-existing commercial frameworks. The team is also involved in influencing commercial strategy and (on select occasions) procurement decisions for the department. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 2299313 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP96 | N/D | SCS1 | Head of Risk Management Division | Providing advice support and challenge to business leaders in the area of risk management and internal control and reporting levels of compliance with key internal policies to provide assurance that the system of internal control is effective. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP101 | 1553441 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP99 | HUNADA NOUSS | SCS3 | Director General, Finance and Chief Financial Officer | Responsible for financial planning, performance management, procurement, estates provision, investment portfolio and risk assurance across the Department. Responsible for the financial control environment for benefit payments totalling over £150 billion and for the departmental financial management processes controlling a Departmental Expenditure limit of £7.8 billion. Holds direct budgetary responsibility for an operating and capital budget of £600m. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP135 | 10514706 | 1 | 165000 | 169999 | Not set | Finance | Not set | 1 |
| DWP133 | N/D | SCS1 | Chief Operating Officer, My Civil Service Pension | Overall responsibility for the administration of the Principal Civil Service Pension Scheme (PCSPS), the Injury Benefits Scheme and the Civil Service Compensation Scheme. The PCSPS covers approximately 1.5m members from across all government departments. In brief, administration involves maintaining and updating pension records; transferring members into and out of the scheme; and making payments to retired members. | Department for Work and Pensions | Department for Work and Pensions | My Civil Service Pension | 0113 232 4718 | ceo.mycsp@dwp.gsi.gov.uk | DWP132 | 0 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP84 | N/D | SCS1 | Head of Debt Operations | Debt Management is part of Finance Operations within DWP Finance and Commercial Directorate. It is responsible for the management and recovery of debt work on behalf of DWP, Local Authorities and other Government Departments. Leading a team of over 1600 staff across 11 sites, the Head of Debt Management is primarily responsible for achieving a recovery target of £376 million from a c1.8 million customer base | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP86 | 35993603 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP112 | N/D | SCS1 | DWP Finance Systems and Infrastructure Director | To provide DWP with a central expertise that takes responsibility for the financial and commercial systems, their application to the processes and delivery of fit for purpose outcomes. To own and maintain the Finance Operating Model ensuring it is supported by systems and services with the appropriate level of control. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP101 | 5338521 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP132 | PHIL BARTLETT | SCS2 | Transformation Director, My Civil Service Pension | MyCSP’s core business is the administration of the Principal Civil Service Pension Scheme and the Civil Service Compensation Scheme across government. It has 450+ employees and Pension Service Centres in Newcastle, Liverpool, Cheadle Hulme, Worthing and Basingstoke. MyCSP is the pathfinder for the governments mutualisation programme and plans to leave the Civil Service and vest into MyCSP Ltd on the target date of 1 February 2012. MyCSP Ltd is a mutual joint venture partnership between employee partners, government and a private sector partner. | Department for Work and Pensions | Department for Work and Pensions | My Civil Service Pension | 0113 232 4718 | ceo.mycsp@dwp.gsi.gov.uk | DWP113 | 0 | 1 | 90000 | 94999 | Not set | Human Resources | Not set | 1 |
| DWP86 | MIKE DRIVER | SCS2 | Finance Director, DWP Operations | Providing financial, planning and performance business partnering to the DWP’s operation. The aim is to ensure that decisions made take account of business intelligence; that value for money is considered at each phase of the decision making process; that resource is effectively deployed to achieve agreed outcomes and that finance controls are understood and complied with. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 1352461 | 1 | 105000 | 109999 | Not set | Finance | Not set | 1 |
| DWP103 | VACANT | SCS1 | Head of Non-Working Age Change Finance | To provide professional accountancy support to Programme Managers delivering key Welfare Reform projects so that: investment costs represent value for money, are affordable and project spend is controlled, ensuring delivery to time, budget and quality. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | N/A | N/A | DWP102 | 1405795 | 1 | 0 | 0 | Not set | Finance | Post became vacant on 12/12/11 | 1 |
| DWP90 | N/D | SCS1 | Head of IT Sourcing | The IT Sourcing team is responsible for providing commercial and contractual leadership and support to the Corporate IT led Future Contracting Delivery programme: to develop and manage a programme of phased procurements for IT services to align with existing contract expiry dates, achieved through a mix of competitions and/or extensions of existing contracts. Ensure continuity of supply at all times and introduce service improvements whilst minimising risk to business. Maximise Value for Money and comply with latest Departmental and cross-Govt guidance on procurement. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 0 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP106 | PETE SEARLE | SCS2 | Director, Departmental Planning and Performance Management | Leads negotiations with HM Treasury on Departmental funding; advises Ministers and the Executive team on the allocation and management of resources across the Department; reports internally and externally on the Department’s performance; and provides financial, planning and performance management support to the Department’s Strategy function. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 2007235 | 1 | 85000 | 89999 | Not set | Finance | Not set | 1 |
| DWP108 | DAVID SMITH | SCS2 | Commercial Director | A dual role that is both accountable for all DWP commercial activity, covering business worth around £4.6 billion in 2010/11, and also Deputy Chief Procurement Officer for all Government procurement. As DWP Commercial Director, managing a specialist procurement organisation and leading DWP commercial, sustainability and travel strategies and the commercial management of contracts covering the delivery of services to DWP. As Deputy Chief Procurement Officer, contributing to transforming Government procurement and leading Crown negotiations with major suppliers. Key objectives are to improve public sector procurement capability and so reduce expenditure, contribute to reducing the budget deficit and promote economic growth. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 84293 | 1 | 105000 | 109999 | Not set | Finance | Not set | 1 |
| DWP110 | N/D | SCS1 | Head of Operational Planning and Performance Management | As a member of the Operations Finance senior leadership team, leads the integrated planning and performance management function, covering the full range of planning and performance to support DWP operations delivery accountabilities. The primary purpose being to translate DWP corporate plans into coherent business deliverables at all levels of the operation. The role provides professional, evidence based, decision making support, challenge and professional advice on all aspects of financial management, performance, value for money, investment and risk. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP86 | 10154670 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP87 | N/D | SCS1 | Head of Continuous Planning and Performance | Responsible, at a Departmental level for internal and external performance reporting, in-year & multi-year planning, internal management accounts and allocations, HM Treasury funding, financial control and the internal performance frameworks. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP106 | 0 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP94 | ANTHONY KILBRIDE | SCS2 | Procurement Director | Accountable for the operational management of the DWP Commercial Directorate covering the sourcing and management of DWP commercial arrangements (business worth around £1.4 billion in 2010/11). Management of a specialist procurement organisation that manages contracts covering the delivery of a range of services to DWP, including estates, office services and all office supplies. Key objectives are to lead DWP procurement activity to deliver the services DWP requires, following EU and public sector policies and with efficient use of skilled resource, to deliver the best value for money for the taxpayer. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 0 | 1 | 95000 | 99999 | Not set | Finance | Not set | 1 |
| DWP88 | N/D | SCS1 | Head of Business Intelligence Centre | BI is a single, integrated finance function to provide high quality financial, performance and productivity information throughout the Department and for external reporting. BI | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP101 | 2838164 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP92 | N/D | SCS1 | Finance Director for Strategy Group | Finance business partner team to Strategy Group, the policy arm of DWP, covering all aspects of financial advice to the business | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP106 | 0 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP102 | JOHN PORTEOUS | SCS2 | Finance Director, Corporate and Change | To lead a qualified team of finance professionals to ensure that the Department delivers value for money across the Corporate Centre and Change portfolio. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 3036630 | 1 | 110000 | 114999 | Not set | Finance | Not set | 1 |
| DWP114 | N/D | SCS1 | Head of Commercial Management | Responsible for managing professional teams that provide commercial management of a range of major office service contracts and supplier relationships that deliver goods and services to the DWP, business worth about | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 3648692 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP100 | N/D | SCS1 | Head of Commercial Strategy and Business Management | Responsible for DWP commercial strategy and the business management of the DWP Commercial Directorate. Leadership of teams providing commercial strategy, policy, best practice and e-solutions covering all DWP commercial activity, sustainability and climate change strategies. Also management of teams that plan and manage the DWP Commercial Directorate, including work prioritisation, resource management and people development. Key objectives are reducing procurement costs, lean processes, maximising commercial assurance and value for money for the taxpayer and achievement of DWP sustainability, climate change and carbon reduction targets. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 3418461 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP111 | N/D | SCS1 | Head of Strategic Planning and Performance | To oversee the financial position of the Department, supporting Ministers and senior staff to keep DWP within the spending limits agreed with the Treasury. To monitor progress against spending targets, and support decisions about the best use of funding to deliver DWP priorities. To negotiate and agree DWP budgets and financial controls with the Treasury. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP106 | 0 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP97 | N/D | SCS1 | Head of Universal Credit Commercial Management | Accountable for planning and implementing the commercial arrangements necessary for the successful implementation of Universal Credit. Lead a team to develop and implement the right commercial strategy in line with EU and public sector procurement policies to deliver efficient procurements that meet the requirements of the Universal Credit project and achieve the best value for money for the taxpayer. This will include procurement of Information and Communication Technology and other services and managing the impact on other commercial arrangements within and outside DWP. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP108 | 0 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP109 | N/D | SCS1 | Head of Finance Control & Policy | Responsible for resolving accounts qualification issues; to develop a strategic approach to building the Department's future financial accounting capability. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP101 | 824893 | 0.76 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP115 | N/D | SCS1 | Business Partner, Benefits & Network Services | , decision making support, challenge and professional advice to the Directorate on all aspects of financial management, performance and risk. This is achieved by leading and coordinating on a range of business disciplines – Financial Management and Control, Performance Management, risk management and oversight of assurance and Governance. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP86 | 1555562 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP118 | N/D | SCS1 | Head of HR Professionalism and Talent | Responsible for talent management, development and professionalism of the cross Government HR community | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 1824715 | 0.67 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP126 | N/D | SCS1 | Director HR Specialist Services | Responsible for: development and delivery of HR Policy including DWP Pay and Reward strategy; management of a range of departmental health/ wellbeing contracts including an Employee Assistance Programme covering 17 Government departments; leadership of Complex Case Advisory Service providing HR advice/ support to employees; leadership of HR Mediation/ Investigation Service, and Departmental lead on Employee Relations; Health and Safety - ensuring suitable arrangements are in place across the department for sensible and proportionate management of health and safety risk. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 4681869 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP123 | CHRIS LAST | SCS3 | Director General, Human Resources and Head of Government HR Operations | Responsible for delivering an HR service to the Department’s 100,000 employees and management. To ensure that this HR service is cost-effective and supports the customer-focused delivery of the Department’s activities, and responsible for introducing Next Generation HR. The introduction of Next Generation HR allows the HR profession to work together across government, ensuring the delivery of HR services more efficiently and effectively. Oversight of this cross government activity through the additional role as Head of Government HR Operations. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP135 | 0 | 1 | 180000 | 184999 | Not set | Human Resources | Not set | 1 |
| DWP129 | N/D | SCS1 | HR Director, Corporate IT | Responsible for the HR and Professional Capability function within Corporate IT. Also sits on the Corporate IT Executive Board to help influence and shape the people agenda and to ensure that it is delivered in line with operational business needs. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 352206 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP128 | SIOBHAN SHERIDAN | SCS2 | HR Director, DWP Operations | HR Business Partner to the Chief Operating Officer of DWP Operations. Providing strategic advice to the DWP Operations executive team. Leading Business Partner teams based throughout the country which support senior managers in DWP Operations to continue to deliver the Department's services efficiently to the public. Also working cross-Whitehall to ensure the HR community plays an effective part in driving forward standards and professionalism throughout the HR community and wider Civil Service. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 4820612 | 1 | 100000 | 104999 | Not set | Human Resources | Not set | 1 |
| DWP131 | N/D | SCS1 | Director, Organisation Design & Development | This team exists to reduce the government’s reliance on expensive external consultancies for organisation design and development related expertise. The team delivers a professional service which reduces Departmental operating costs through better organisation design and improves the organisation's effectiveness and employee engagement. The team works very closely with the Executive Team of DWP to implement the necessary projects within a very large and complex organisation, applying the appropriate HR tools and methods. The people in the team have a mix of public sector and private sector experience. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP125 | 0 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP117 | N/D | SCS1 | HR Director, Professional Services | To deliver strategic and operational HR services to a client group of c 1500 professionals including lawyers, communicators, medics, analysts and information and security specialists. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 549176 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP119 | N/D | SCS1 | Deputy Director HR Strategic Resourcing | Leads on strategic workforce planning for the Department and co-ordinates delivery of workforce requirements such as exit schemes, redeployment and recruitment. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP125 | 0 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP120 | N/D | SCS1 | HR Director, Finance & Commercial | To provide strategic Human Resources expertise to the business. To help them structure themselves in the most effective way and deliver the business with the right people, with the right capability at the most effective cost. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 0 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP121 | N/D | SCS1 | Deputy Director HR DWP Operations | Responsible for strategic advice and guidance on a range of people related issues. These include major programmes of activity such as the Estates Closure Programme, Workforce Planning and balancing resources across DWP Operations. To provide an HR Business Partner service for each of the most senior managers within the Directorate. This includes the leaders of the Fraud Investigation Service, Continuous Improvement Division, Operational Planning, Security and Service Integration Divisions. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP128 | 590504 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP122 | N/D | SCS1 | Head of Diversity & Equality Civil Service | The purpose of the role is to develop and implement the Department for Work & Pensions diversity and equality strategy, enabling the Department to meet its objectives, specifically to comply with equality legislation and to become an exemplary service provider and employer. The team also leads on the development of the Civil Service diversity strategy for the workforce and delivery of the Government’s Social Mobility Internship Scheme. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 475736 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP125 | JAQUI PERRYER | SCS2 | Director for HR Strategic Services | To provide services to the HR function and the Department at a strategic level on HR / People strategy, HR performance and resource planning, business strategic resourcing, talent/succession planning, workforce planning support, business and HR management intelligence. To ensure effective and efficient provision of services provided by shared services within the Department and across government and compliance of the function to Departmental governance and assurance requirements. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 4404847 | 1 | 90000 | 94999 | Not set | Human Resources | Not set | 1 |
| DWP130 | N/D | SCS1 | HR Director for Strategy Group | Responsible for providing strategic HR advice and support to the Strategy Group in addressing business requirements. Implementing strategies to deliver the right people in the right place at the right time with the right skills and to increase organisational performance and effectiveness. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 0 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP124 | N/D | SCS1 | Deputy Director for Change | The HR change team provide strategic HR support to the Transformation and Change agenda within the Department, including major Welfare and Pension Reform Programmes. Working in partnership with Programmes from Impact Assessment and feasibility throughout the change lifecycle to implementation, project closure and evaluation. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP127 | 0 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP116 | ALISON STANLEY | SCS2 | HR Director, Civil Service Employee Policy | Civil Service Employee Policy was set up on 1 April 2011 as one of the Expert Services under Civil Service HR. We provide a professional and specialist service across government departments to develop and maintain the civil service framework of people policies and practice. Working closely with government departments, we deliver simplified, rationalised policies, including guidance and support with implementation. We also offer an Expert Advice Service to deliver the priorities of the strategic centre (Cabinet Office, HM Treasury, Treasury Solicitors) and departments. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4434 | contact.us@csemployeepolicy.gsi.gov.uk | DWP123 | 3587959 | 1 | 110000 | 114999 | Not set | Human Resources | Not set | 1 |
| DWP127 | SARAH SCULLION | SCS2 | HR Director, Business Transformation & Change | To provide appropriate HR interventions to enable the delivery of the department's major change programmes, to manage the people impacts of change and the delivery of the people plan. Also to provide HR Business partner services to the Change functions and programmes. | Department for Work and Pensions | Department for Work and Pensions | Human Resources | 020 7340 4339 | hr@dwp.gsi.gov.uk | DWP123 | 8437689 | 1 | 115000 | 119999 | Not set | Human Resources | Not set | 1 |
| DWP45 | N/D | SCS1 | Deputy Director, Strategy and Transition, Civil Service Employee Policy | Civil Service Employee Policy was set up on 1 April 2011 as one of the Expert Services under Civil Service HR. We provide a professional and specialist service across government departments to develop and maintain the civil service framework of people policies and practice. Working closely with government departments, we deliver simplified, rationalised policies, including guidance and support with implementation. We also offer an Expert Advice Service to deliver the priorities of the strategic centre (Cabinet Office, HM Treasury, Treasury Solicitors) and departments. | Department for Work and Pensions | Department for Work and Pensions | Civil Service Employee Policy | 020 7340 4434 | contact.us@csemployeepolicy.gsi.gov.uk | DWP116 | 0 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP44 | N/D | SCS1 | Deputy Director Civil Service Employee Policy | Civil Service Employee Policy was set up on 1 April 2011 as one of the Expert Services under Civil Service HR. We provide a professional and specialist service across government departments to develop and maintain the civil service framework of people policies and practice. Working closely with government departments, we deliver simplified, rationalised policies, including guidance and support with implementation. We also offer an Expert Advice Service to deliver the priorities of the strategic centre (Cabinet Office, HM Treasury, Treasury Solicitors) and departments. | Department for Work and Pensions | Department for Work and Pensions | Civil Service Employee Policy | 020 7340 4434 | contact.us@csemployeepolicy.gsi.gov.uk | DWP116 | 0 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP46 | N/D | SCS1 | Deputy Director Civil Service Employee Policy | Civil Service Employee Policy was set up on 1 April 2011 as one of the Expert Services under Civil Service HR. We provide a professional and specialist service across government departments to develop and maintain the civil service framework of people policies and practice. Working closely with government departments, we deliver simplified, rationalised policies, including guidance and support with implementation. We also offer an Expert Advice Service to deliver the priorities of the strategic centre (Cabinet Office, HM Treasury, Treasury Solicitors) and departments. | Department for Work and Pensions | Department for Work and Pensions | Civil Service Employee Policy | 020 7340 4434 | contact.us@csemployeepolicy.gsi.gov.uk | DWP116 | 0 | 0.83 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP26 | N/D | SCS1 | Head of Disability, Delivery and Benefits | Currently responsible for all Disability operations, for example, benefits such as Disability Living Allowance and Attendance Allowance. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP14 | 0 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP4 | N/D | SCS1 | Head of Benefit Centres | Accountable for the delivery of all welfare benefits to working age citizens in the UK. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP31 | 465031332 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP31 | HILARY REYNOLDS | SCS2 | Benefits Director | As Benefits Director, Hilary is responsible for the processing of, decision making for and ongoing service delivery of a wide range of social security benefits and allowances for people of working age, including disability related benefits. She is responsible for over 20,000 staff working in over 90 benefit centres around the country. Hilary is also the Senior Responsible Owner (SRO) for some major government welfare reform programmes, including the introduction of the Personal Independence Payment. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP27 | 0 | 1 | 105000 | 109999 | Not set | Operational Delivery | Not set | 1 |
| DWP8 | ALAN CAVE | SCS2 | Contracted Customer Services Director | The Contracted Customer Services Director is responsible for those services delivered by third parties. These include: The Work Programme and other employment programmes – responsible for the delivery of contracted related support to improve sustained employment outcomes of working age customers; Medical services- delivery and evolution of the programme for medical assessments to establish claimants entitlement to benefits; Housing benefit – leading DWPs support for Local Authority delivery of housing benefit and Council Tax; Tell Us Once – This allows citizens to report birth or death just once. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP27 | 518198 | 1 | 100000 | 104999 | Not set | Operational Delivery | Not set | 1 |
| DWP18 | N/D | SCS1 | Head of Tell Us Once Delivery Partnerships | Delivering the Tell Us Once service enabling citizens to notify government once of a birth or a death | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 1315704 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP15 | N/D | SCS1 | Head of Work Programmes Division | Managing all contracted employment programmes delivered by third party providers on behalf of the Department. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 5549643 | 0.6 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP15 | N/D | SCS1 | Head of Work Programmes Division | Managing all contracted employment programmes delivered by third party providers on behalf of the Department. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 0 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP3 | N/D | SCS1 | Head of Medical Services (Operations) | To manage the performance and delivery of the contract for the supply of medical assessments for benefit. Working with the supplier to ensure good performance, customer service and value for money. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 691410 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP11 | N/D | SCS1 | Head of Provision Performance and Controls Division | Provision Performance and Controls Division sits within Contracted Customer Services Directorate which is part of DWP Operations. The Department spends around £1bn a year on contracted employment provision. Contracted employment provision is where private, public and voluntary sector providers give to those who need help in finding and keeping work assistance. Provision performance and Controls Division provides the infrastruture that supports contracted employment provision, including systems for referral, payment, financial assurance, compliance, security, performance monitoring and analysis and the Merlin Standard. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 2929062 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP34 | N/D | SCS1 | Deputy Director, Housing Delivery | The team supports the delivery of Housing Benefit and Council Tax Benefit, allocating and managing the DWP funding to local authorities. We analyse performance data and support local authorities in improving their delivery. We support local authority housing costs teams in preparing for the changes that Universal Credit and welfare reform will bring. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP8 | 2087298 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP19 | MYRTLE LLOYD | SCS2 | Network Services Director | The team is accountable for the delivery and management of DWP services across a virtual, multi-channel network comprising telephone and digital services. They are responsible for ensuring that these services are delivered efficiently and coherently to required customer service standards, ensuring that business targets and objectives are met and constantly measured for sustained performance improvement. The team also has responsibility for driving the transformation of DWP business from a face to face and telephony business to one where online channels become the contact method of choice for customers and claimants, where appropriate. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP27 | 0 | 1 | 80000 | 84999 | Not set | Operational Delivery | Not set | 1 |
| DWP2 | N/D | SCS1 | Contact Centre Director | Responsible for 31 contact centres delivering services to working age customers. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 167758915 | 1 | N/A | Not set | Not set | Human Resources | Not set | 1 |
| DWP23 | N/D | SCS1 | Head of Digital & Online Services for DWP Operations | Responsible for the live running of Digital Services within DWP Operations, and delivering activities that will transform DWP from a telephony and face to face business to one where online channels become the contact method of choice for our customers, where appropriate. We achieve this by driving the continuous improvement of the services and ensuring that customers and claimants are aware of the digital services we provide | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 5173 | correspondence@dwp.gsi.gov.uk | DWP19 | 1215321 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP28 | JOHN OLIVER | SCS2 | Director for Operational Excellence | Operational Excellence has 2 primary roles: accountability for the service integrity of the benefit system (fraud and error and security) and for driving up operational excellence across the whole of operations. The Division is split into 6 areas, Continuous improvement, Fraud services, Operational planning and deliver, Security and Health and Safety, Service Integration and NINO provision. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP27 | 7348521 | 1 | 95000 | 99999 | Not set | Operational Delivery | Not set | 1 |
| DWP36 | N/D | SCS1 | Head of Operational Planning and Delivery | The Division is responsible for the safe “landing” of all change programmes and projects into front line operations. Supports field operations in identifying and managing risk, disruption and preserving continuity of operations. Staff in this division cover roles including: change sponsorship, change implementation, network and staff capacity planning, estates rationalisation and support; Parliamentary correspondence; customer complaints; briefing for senior officials and Ministers; FOI request responses and the model office. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP28 | 19895685 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP20 | N/D | SCS1 | Head of Service Integration | Provision of technical learning to DWP frontline staff, responsible for development and maintenance of guidance, products, in-house small systems, release scoping, MI gateway, advice and impacting new strategy initiatives | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP28 | 22218948 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP21 | N/D | SCS1 | Head of Security DWP Operations | We support DWP Operations in achieving its objectives by ensuring it safeguards its information assets and promotes responsible behaviour and ensures suitable and sufficient control measures are in place to manage and mitigate Health & Safety risk | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP28 | 2784872 | 0.97 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP39 | N/D | SCS1 | Head of Fraud Investigation Service | Fraud Investigation Service investigates potential fraudulent attacks against all benefits owned by DWP or administered on behalf of DWP. It works in partnership with Local Authorities, other Government Departments, including HMRC, the Police and other relevant bodies. It also conducts financial investigations, referred by a criminal investigator or in accordance with directives from the courts with a view to recovering money illegally obtained through criminal activity. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP28 | 75478215 | 0.6 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP5 | N/D | SCS1 | Head of Continuous Improvement Division | Responsible for driving up Continuous Improvement across Operations. Intelligently interpreting operational and other information provided internally and by DWP Finance, HR, and Insight. Identifying scope for improvement working with colleagues to continually improve operational service and performance and championing excellence and better ways of working. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP28 | 17325982 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP14 | JASON FEENEY | SCS2 | Pensions Director | Accountable for leading a multi-channel customer service delivery organisation comprising 7K staff with responsibility for the timely and accurate delivery of £87b of public expenditure to 14m customers across the UK and abroad, specifically State Pension, Pension Credit, Winter Fuel Payments and Carers Allowance. Senior Responsible Owner for Universal Credit Pension Age; Single Tier Pension; Exportability, Winter Fuel and Council Tax Benefit. DWP Operations Business Continuity Director and Head of Profession for Processing | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP27 | 77486 | 1 | 105000 | 109999 | Not set | Operational Delivery | Not set | 1 |
| DWP37 | N/D | SCS1 | Head of Pensions Services | Delivery of DWP services and benefits to pensions customers in line with departmental business plan | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP14 | 136100168 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP43 | N/D | SCS1 | Work Services Director, London & Home Counties | The main purpose of the Work Services Director role is to drive performance across the Jobcentre network, and to provide senior leadership across London and Home Counties. Ultimately accountable for the end to end customer experience and customer services delivered through local Jobcentres and other service outlets, including advisory services, financial assessment and help with job search; ensuring that all face to face customer contacts are undertaken to required standards, within budget, headcount and against all agreed operational targets. Further accountable for services to employers and for relationships with key partners to support the successful delivery of DWP objectives. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 222374514 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP41 | N/D | SCS1 | Work Services Director, Southern England | The main purpose of the Work Services Director role is to drive performance across the Jobcentre network, and to provide senior leadership across Southern England Group. Ultimately accountable for the end to end customer experience and customer services delivered through local Jobcentres and other service outlets, including advisory services, financial assessment and help with job search; ensuring that all face to face customer contacts are undertaken to required standards, within budget, headcount and against all agreed operational targets. Further accountable for services to employers and for relationships with key partners to support the successful delivery of DWP objectives. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 125683549 | 0.97 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP25 | N/D | SCS1 | Work Services Director, Central England Group | The main purpose of the Work Services Director role is to drive performance across the Jobcentre network, and to provide senior leadership across Central England Group. Ultimately accountable for the end to end customer experience and customer services delivered through local Jobcentres and other service outlets, including advisory services, financial assessment and help with job search; ensuring that all face to face customer contacts are undertaken to required standards, within budget, headcount and against all agreed operational targets. Further accountable for services to employers and for relationships with key partners to support the successful delivery of DWP objectives. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 178211710 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP1 | N/D | SCS1 | Deputy Director Universal Credit Customer Experience | The team function is to ensure that the Design Customer User Experience for Universal Credit reflects the customer insight and delivers the policy intent. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP10 | 0 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP17 | N/D | SCS1 | Work Services Director, North East England | To deliver services to enable and support unemployed claimants to access employment opportunties in the North East England through 105 Jobcentre outlets. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 137303529 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP35 | N/D | SCS1 | Work Services Director, North West | Accountable to the Director of Work Services for all customer services delivered through Jobcentres and other local service outlets, including advisory services, financial assessment and help with job search. The post holder is accountable for the end-to-end customer experience in the Group; ensuring that all face to face customer service is undertaken to required standards; within budget and headcount; and for delivering against all agreed operational targets and measures. The main purpose of the role is to drive performance across the Jobcentre network, supporting claimants into work and to provide senior leadership across the Group. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 115454930 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP7 | N/D | SCS1 | Work Services Director, Wales and Employers | The Work Services Director is accountable for all face to face services delivered through Jobcentres and other local service outlets, including advisory services, financial assessment and help with job search in their geographical group and local engagement with partners and employers. They are accountable for the end-to-end claimant experience in the Group; ensuring that all face to face service is delivered to required standards; within budget and headcount; and for delivering against all agreed operational measures. They drive performance improvement across the Jobcentre network, and provide senior leadership across the Group; delivering and championing key government initiatives to help get Britain back to work. They are also responsible for national engagement with employers. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 49589661 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP29 | RUTH OWEN | SCS2 | Work Services Director, DWP | Responsible for the delivery of face-to-face services through Jobcentres, partnerships, and the visiting service. Accountable for the overall Working Age customer experience, ensuring coherence across the services provided to working age claimants by the Network Services Director, the Contracted Customer Services Director, the Benefits Director and the Operational Excellence Director. Personally accountable as: Senior Responsible Owner (SRO) for the Labour Market change programme and Earned Autonomy, which is delivering greater flexibility for Jobcentre Plus Districts; Senior User Executive for the Universal Credit Programme, helping to ensure the voice of Operations is properly represented and that proposals are deliverable. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP27 | 40575812 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP42 | N/D | SCS1 | Work Services Director, Scotland (DWP Operations) | The main purpose of the Work Services Director role is to drive performance across the Jobcentre network, and to provide senior leadership across Scotland. Ultimately accountable for the end to end customer experience and customer services delivered through local Jobcentres and other service outlets, including advisory services, financial assessment and help with job search; ensuring that all face to face customer contacts are undertaken to required standards, within budget, headcount and against all agreed operational targets. Further accountable for services to employers and for relationships with key partners to support the successful delivery of DWP objectives. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP29 | 83915324 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP27 | TERRY MORAN | SCS4 | DWP Chief Operating Officer and SRO for Universal Credit | Responsible for leading all of DWP’s services to the public, both those delivered by DWP staff and those delivered under contract by external suppliers. Also Senior Responsible Owner for the Universal Credit Programme which is responsible for the design and implementation of the Universal Credit and responsible for Business Continuity for the Department. | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 0207 449 7516 | correspondence@dwp.gsi.gov.uk | DWP135 | 284072 | 1 | 135000 | 139999 | Not set | Operational Delivery | Not set | 1 |
| DWP145 | N/D | SCS1 | Deputy Director Working Age Benefits | Provision of legal advisory and drafting services for working age benefits (including Welfare Reform Bill and Universal Credit). | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 0 | 0.69 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP136 | N/D | SCS1 | Deputy Director, Housing Benefit, Benefit Procedures and Statutory Payments Division | Legal advice on Housing Benefit, Benefit procedures and statutory payments. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 0 | 0.69 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP155 | ISABEL LETWIN | SCS2 | Director, Legal Services for the Department of Health | To ensure the provision of legal services and support to the Department of Health. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 3133024 | 1 | 100000 | 104999 | Not set | Policy | Not set | 1 |
| DWP150 | N/D | SCS1 | Head of Data Services | Providing DWP with a security environment which enables assurance to be given to senior officials on security of departmental information, property and resources; through the provision of security services. Helping DWP maintain and improve a business-continuity culture that identifies and manages risks to operational delivery so DWP can reduce the potential for damage or failure to the business. Equipping DWP to have integrated best practice governance and control arrangements that are complied with across the DWP that support delivery of corporate objectives. Ensuring Directorate has access to appropriate IT services on which to run its services. Securing the information assets held and transferred to and from the Directorate. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP148 | 2103386 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP162 | N/D | SCS1 | Social Fund Commissioner | Heads the Independent Review Service. Social Fund inspectors and other staff appointed by the Social Fund Commissioner, together form the independent Review Service for the discretionary Social Fund. The Commissioner is appointed by the Secretary of State for Work and Pensions. This is a statutory appointment, with duties provided by Acts of Parliament and is required to report annually, in writing, to the Secretary of State on the standard of reviews by Social Fund Inspectors. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 2004067 | 0.6 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP166 | N/D | SCS1 | Deputy Director DWP/ Department of Health Litigation and Employment Division | The division provides civil litigation and employment law services to the Department for Work and Pensions and Department of Health and a number of associated clients. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 1579356 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP154 | N/D | SCS1 | Chief Statistician | Measurement of fraud and error in the benefits system (under and over-payments) and publication of related National Statistics; Compilation of National and other official statistics relating to benefits and claimants and related analyses in support of policy development; Measurement of incomes and poverty, including child, working-age and pensioner poverty and income inequality through the Family Resources Survey; Departmental lead for the Wealth and Assets Survey, the English Longitudinal Study of Ageing, the Life Opportunities Survey, and related analyses. Deputy Head of Profession for statistics: upholding professional standards including the Code of Practice for Official Statistics. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP148 | 9003882 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP158 | JOHN SHIELD | SCS2 | Director of Strategic Communications | Communications handling, advice and provision of marketing for the Department. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 759597 | 0.99 | 115000 | 119999 | Not set | Policy | Not set | 1 |
| DWP147 | N/D | SCS1 | Head of Feedback, Legislation and Decision Making Division | Our role is to respond professionally to feedback (correspondence, complaints, appeals) about the Department’s services; to give guidance to the Department’s front-line decision-makers; and to promote appropriate regulation and effective management of legislation. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP155 | 5727563 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP157 | N/D | SCS1 | Principal Private Secretary | To manage the Private Office to the Secretary of State and DWP Ministers, and the Permanent Secretary and Parliamentary Clerk. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 1186876 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP152 | TREVOR HUDDLESTON | SCS2 | Chief Analyst | This post is responsible for the co-ordination, delivery and quality assurance of all analysis across DWP. Analytical teams: (a) contribute to the process of evidence based policy development and delivery design; (b) help to monitor and evaluate the impacts of Departmental policies; (c) provide analytical information to support the Parliamentary and legislative process; (d) provide forecasts of benefit expenditure to support HMT's sound planning of the Government finances. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 741068 | 1 | 95000 | 99999 | Not set | Policy | Not set | 1 |
| DWP144 | N/D | SCS1 | Head of Social Care and Regulation | Provision of legal advice to the Department of Health relating to the Care Quality Commission and health and social care regulation, social care law, public health protection, the law relating to the Health Services Ombudsman and complaints and regulation of sunbeds. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP155 | 0 | 0.8 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP167 | N/D | SCS1 | Head of Commercial Law Division | To deliver procurement and commercial law services to DWP and Department for Health | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 1667376 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP141 | N/D | SCS1 | Deputy Director, Department of Health Advisory Legal Services, NHS Pensions and Mental Health | To provide advice, drafting services, litigation support and primary legislation support, in relation to: the NHS pensions and benefits regime (NHS Pension Scheme, NHS Injury Benefits Scheme, NHS AVC Scheme, NHS Compensation for Premature Retirement Scheme); professional regulations (doctors, dentists, pharmacists etc); mental health law; deprivations of liberty safeguards in relation to the law on mental capacity; Human Fertilisation and Embryology issues, Human Tissue issues and issues relating to medical ethics. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP155 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP148 | DAVID FRAZER | SCS2 | Director of Information, Governance and Security | Responsible for helping DWP to make best use of its information, whilst complying with obligations to keep it safe, secure and used only where we have legal powers to do so. The Directorate provides a range of services to support this, including the production of statistics; management information; information architecture; analytical data bases; data matching; records management; and library services . It also provides the department with expert advice on security; business continuity; policies on information; its governance framework; and managing relationships with its arms length bodies and the devolved administrations. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 93381 | 1 | 85000 | 89999 | Not set | Policy | Not set | 1 |
| DWP137 | GILL AITKEN | SCS3 | Director General, Professional Services | Leads the DWP Professional Services Directorate and is also a DWP senior lawyer. Professional Services brings together the Heads of Profession for several areas of the Department and their staff this includes Communications, Information, Governance & Security Services, DWP and DH Legal Services, Medical & Analytical Advice and the Ministerial Private Office. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP135 | 247487 | 1 | 125000 | 129999 | Not set | Law | Not set | 1 |
| DWP156 | NAOMI MALLICK | SCS2 | Director, Professional Services Group, DWP/ Department of Health Legal Services | To provide a legal service to the Department of Health in the areas of commercial law, employment law and litigation. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 6405720 | 0.89 | 80000 | 84999 | Not set | Policy | Not set | 1 |
| DWP168 | N/D | SCS1 | Deputy Director, Department of Health Legal Services | The team provides legal services to the Department of Health in relation to EU issues, information law, nutrition, equality and other miscellaneous subjects, and to the Medicines and Healthcare products Regulatory Agency (MHRA) across the range of its activities. The MHRA is an agency of the Department of Health. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP155 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP161 | N/D | SCS1 | Deputy Director, Head of Health Service Reform Division, Department of Health Legal Services Directorate | Provision of Legal Services to Department of Health in Relation to Health Service Reforms, Including Implementation of Health and Social Care Act 2012. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP155 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP142 | N/D | SCS1 | Head of Forecasting | Responsible for forecasting expenditure on all state benefits and pensions within DWP’s remit, and in most cases the equivalents for Northern Ireland. This is undertaken for the Office for Budget Responsibility and HM Treasury as well as DWP itself. Also responsible for forecasting business volumes (e.g. claims, changes of circumstance, numbers passing particular qualification thresholds for labour market programmes) for all of DWP, and the associated appeals for the Tribunals Service. And provision of information on benefit expenditure to Parliament and other organisations and individuals. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP152 | 875590 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP135 | ROBERT DEVEREUX | SCS4 | Permanent Secretary | Overall leadership of the Department, and its day to day operations and the Government's programme of major reform. | Department for Work and Pensions | Department for Work and Pensions | Permanent Secretary | 020 7449 5775 | dwpcommunications@dwp.gsi.gov.uk | xx | 0 | 1 | 180000 | 184999 | Not set | Policy | Not set | 1 |
| DWP164 | N/D | SCS1 | Head of Central Analysis Division | Provides analytical support that cuts across policy areas to Ministers and others. Manages research and the deployment of analysts across the Department. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP152 | 924445 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP163 | N/D | SCS1 | Deputy Director, Pensions and Child Maintenance Division, DWP Legal Services | To provide legal services, including advice, work related to primary legislation, and drafting of secondary legislation relating to occupational and personal pensions, pensions protection and stewardship, workplace pensions reform, the Enabling Retirement Savings Programme, state pensions and state pensions reform, pension credit and other non-working age benefits and child maintenance. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP153 | N/D | SCS1 | Head of Information to Support Delivery | Maximise, securely the use of information and data to support the operational delivery of Departmental functions and wider government activities | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP148 | 2570841 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP143 | N/D | SCS1 | Head of Security and Business Continuity | The postholder is the Departmental Security Officer, a Cabinet Office mandated post, and is responsible for security and business continuity policies and assurance in the Department. He is also responsible for ensuring information security risks are properly managed. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP148 | 1898684 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP145 | N/D | SCS1 | Head of Working Age Benefits Team | Provision of legal advisory and drafting services for working age benefits (including Welfare Reform Bill and Universal Credit). | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 0 | 0.69 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP1821 | N/D | SCS1 | Head of News | To provide advice on handling media for the department and for Ministers. To answer questions from journalists about the work of the department. To handle the media element of announcements, speeches and visits by the Ministerial team and Permanent Secretary. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 1122988 | 1 | N/A | Not set | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP138 | N/D | SCS1 | Deputy Director, Department of Health Legal Services | Head of Division in Department of Health Legal Services advising on NHS organisation, primary and secondary care. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP155 | 0 | 0.83 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP160 | N/D | SCS1 | Head of Internal Communications and the Studio | Internal communications and the Studio exists to help staff and citizens understand DWP better, whether that is the services the Department offers or the part they play in making DWP’s objectives to reform welfare and pensions a success. The team achieves this through communications advice, planning, channel delivery (including the DWP website and intranet, DirectGov and Businesslink websites) and brand management. The team has a duty to fulfil the Department’s legal requirements to provide information to citizens which includes corporate publications (such as green papers), leaflets, letters, forms and display materials for Jobcentre Plus and Pension Disability and Carers Service. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 4718297 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP159 | N/D | SCS1 | Head of Information Management, Devolution and Governance Division | Information Management, Devolution and Governance Division enables the DWP to use the information it is responsible for effectively and lawfully. When it is appropriate the Division facilitates the release of information into the public domain. Its centres of expertise also ensure the Department’s stewardship teams exercise appropriate oversight over DWP's Non–Departmental Public Bodies and support DWP in developing successful relationships with the UK’s devolved governments in Scotland, Wales and Northern Ireland. Additionally the Division's governance policies and assurance controls ensure Departmental accountabilities are defined, assurance controls are thorough and challenged, following best practice and mandatory policy. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP148 | 2405014 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP140 | N/D | SCS1 | Deputy Director EU, International, Disability and Discrimination Team | Leading a team of lawyers advising on EU, International law and human rights aspects of social security, advice on disability benefits and in relation to discrimination. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP156 | 0 | 0.89 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP146 | N/D | SCS1 | Deputy Director of Communications - Social Justice, Disability and overarching Stakeholder Relations | Communications handling, advice and provision of marketing for the Department. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 479559 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP151 | N/D | SCS1 | Head of Pensions | Responsible for delivering proactive communications activity relating to private pensions, state pensions, pensioners (pensioner benefits and ageing society) and working longer. The team works in partnership with a wide range of stakeholders and with other government bodies, in particular, The Pensions Regulator and HMRC and plans and implements a range of communications to inform people about pensions policy changes, to help people (individuals and employers) understand what the changes are, what they mean for them and any action they must take. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 954363 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP149 | BILL GUNNYEON | SCS2 | Director, Health and Wellbeing | Responsible for medical and health related advice to Ministers and the Department; for quality of all medical related work including oversight of quality of work of medical services contractor; for medical and health related policy within the Department; for leading the health, work and wellbeing agenda on behalf of the Department; for oversight of all science based research as Departmental Chief Scientific Adviser; and for external relationships with healthcare professional bodies and other key stakeholders. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP137 | 1877021 | 1 | 130000 | 134999 | Not set | Policy | Not set | 1 |
| DWP139 | N/D | SCS1 | Deputy Director for Disability Assessment and Deputy Chief Medical Adviser | Functions include Health and Benefits Policy, the Medical Adviser team, contributing to development of the Directorate’s overall strategy on Disability and Work and Deputising for the Chief Medical Adviser. This includes overall responsibility for development and maintenance of policy in relation to the health aspects of benefit entitlement assessments; for the overview of professional standards in relation to the provision of contracted-out medical services; and for technical support to the Industrial Injuries Advisory Council. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP149 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP165 | N/D | SCS1 | Deputy Director, Health and Wellbeing | Leads on health and safety strategy across Government, including advice to Ministers on funding and objectives for the Health and Safety Executive. Also leads a range of programmes to improve health in the workplace and to compensate people who are injured at work. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP149 | 0 | 1 | N/A | Not set | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP198 | N/D | SCS1 | Deputy Director of Communications - Labour Market Operations | Developing and delivering communications which support change and engagement in DWP Operations and representing Strategic Communications Directorate on OET. Providing strategic communications advice and support to OET and the Chief Operating Officer. Developing and delivering a single work communications strategy and leading on fraud and error communications across the Department and ensuring our communications generally supports welfare reform and Universal Credit introduction. | Department for Work and Pensions | Department for Work and Pensions | Professional Services | 020 7449 7720 | legal@dwp.gsi.gov.uk | DWP158 | 147811 | 1 | N/A | Not set | Not set | Programme and Project Management (PPM) | Not set | 1 |
| DWP85 | N/D | SCS1 | Head of Delivery, Shared Services | Accountable for the successful day to day delivery of Financial Services and Employee Services for four Government Departments. Responsible for monitoring and accounting for the Departmental Expenditure Limit expenditure for clients totalling in excess of £10 billion and Annually Managed Expenditure £150bn. Responsible for management of staff to accurately pay £4 billion to government suppliers. Also responsible for the successful management of payroll and first line HR advice for over 100,000 government employees. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP113 | 28849577 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP105 | N/D | SCS1 | Head of Corporate Services | Corporate Services is responsible for providing financial, HR and facilities management services supporting the Shared Services Organisation. This includes effective control and management of the organisation’s income and expenditure, the provision of management accounting and performance measurement information. Provision of advice on all Human Resources matters, including organisational development, recruitment and selection, performance management and disciplinary and grievance procedures. To manage the Organisation’s Governance and Risk Management to ensure compliance within departmental control and audit requirements. To provide and manage a range of facilities management services including Estates, Security, Business Continuity, Communications and Freedom of Information. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP113 | 872511 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP98 | N/D | SCS1 | Shared Services Head of Change | Responsible for managing the safe delivery and implementation of all major change activity into Shared Services. These changes include modifications and upgrades to our computer systems, ensuring that all the related business process changes have been identified, are comprehensively planned and implemented without adversely affecting the delivery of the Shared Services business. They also include managing the take-on of new Crown organisations where they select DWP Shared Services as their service provider. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP113 | 162115 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP113 | DAVID THORPE | SCS2 | Shared Services Director | Shared Services provides a comprehensive financial, procurement and human resource service to DWP and a number of other Departments. The objective of the team is to be the best value provider of Finance and HR services for its clients and the taxpayer. To support this objective it is helping the Efficiency Reward Group to provide a cross-government strategy to all government departments on the potential of utilising Shared Services. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP99 | 1833281 | 1 | 125000 | 129999 | Not set | Finance | Not set | 1 |
| DWP93 | N/D | SCS1 | Head of Service Optimisation and Efficiency | The team is responsible for developing and delivering an efficiency plan and new Target Operating model for DWP Shared Services, in order to delivery annual operating efficiencies of 10%, and to position Shared Services to respond positively to the Cabinet Office, Efficiency Reform Group, Shared Services strategy for Government. The efficiency programme will use industry benchmarks and best practice to refine processes and remove duplication of work. We are also working on the development and introduction of improved IT where it is appropriate to do so, and an estates strategy to maximise the estate footprint and reduce overheads. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP113 | 217587 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP1831 | N/D | SCS1 | Head of Labour Market Intervention Strategy | To develop and evaluate labour market interventions which will move people on DWP benefits into work or more or better paid work; and to provide advice to Ministers and others on these issues. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP178 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP1801 | N/D | SCS1 | Deputy Director, DWP Insight | DWP Insight develops and leverages our comprehensive understanding of the needs and behaviours of our service users (claimants, customers, staff, empoyers, intermediaries) in order to ensure the Department: - drives behaviour change to achieve the stated policy and service outcomes and creates more effective policies and services minimising cost to the Department, its users and the taxpayer. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP179 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP188 | N/D | SCS1 | Head of Housing Policy Division | Responsible for providing policy advice to Ministers on Housing Benefit, Council Tax Benefit and Support for Mortgage Interest, and the housing element of Universal Credit and Pension Credit. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP169 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP180 | Eliminated | SCS1 | Head of Decision Making & Appeals | Head of Decision Making & Appeals | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | N/A | strategy@dwp.gsi.gov.uk | DWP187 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP1851 | N/D | SCS1 | Head of Pensions Protection & Stewardship | Operate an effective stewardship framework around our pensions sponsored bodies, The Pensions Regulator, Pension Protection Fund, The Pensions Advisory Service and The Pensions Ombudsman, ensure bodies deliver their objectives and operate efficiently and effectively within their legal frameworks and current financial constraints. Ensure that regulation of work-based pensions increases member and employer confidence in the security of benefits and quality of pension scheme administration while considering the burden on sponsoring employers and effects on wider economy. Ensure that the Financial Assistance Scheme and the Pension Protection Fund provide effective compensation or assistance to members of pension schemes which wind up under-funded. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP192 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP187 | SUE OWEN | SCS3 | Director General, Strategy | Advises and supports Ministers and the Executive Team in the formulation and deliverability of policy relating to the Government’s welfare, work and pension reforms as well as the social justice agenda, including looking beyond the individual reforms already underway. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP135 | 0 | 1 | 130000 | 134999 | Not set | Policy | Not set | 1 |
| DWP178 | CHRIS HAYES | SCS2 | Labour Market & Conditionality Director | Responsible for leading on the overall DWP strategy for the labour market for now and under Universal Credit; the labour market regimes for working age claimants; and DWP work across government and with external partners to achieve better outcomes for young people and working age claimants. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 3638614 | 1 | 95000 | 99999 | Not set | Policy | Not set | 1 |
| DWP192 | CAROLINE ROOKES | SCS2 | Director of Private Pensions | Responsible for developing a regime that supports increased pension saving and minimises the burden on employers. Responsibility for delivering a major reform starting in October 2012 when on a staged basis all employers, starting with the largest, will be required to automatically enrol their work force into a pension. Unless the employee chooses to opt out employer and employee will be required to make a minimum contribution to the pension. The team are overseeing the development of a new low cost pension – National Employment Savings Trust. The team is also responsible, with the Pensions Regulator and the Pension Protection Fund for ensuring an effective regime for pension protection. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 3343447 | 1 | 100000 | 104999 | Not set | Policy | Not set | 1 |
| DWP62 | N/D | SCS1 | Deputy Director, Disability and Work Opportunities | Responsible for strategy related to the Department’s specialist disability employment programmes, including government response to the Sayce review. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP186 | 0 | 0.83 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP177 | N/D | SCS1 | Head of Working Age Benefits Division | Responsible for the design, development, monitoring and evaluation of policies on (and the associated evidence base for) Employment and Support Allowance, Jobseekers Allowance, Maternity Allowance, Statutory Sick Pay and Statutory Maternity Pay, Incapacity Benefit Reassessment, Industrial Injuries Disablement Benefit, Carers Allowance, Income Support and Severe Disablement Allowance. Also, analysis, evidence and evaluation of the operational delivery of all working age benefits, including their interaction with Housing Benefit, pensions/pension credit and Universal Credit. Lead on structural and cross cutting benefit issues such as means testing and passporting. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP169 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP171 | MARK FISHER | SCS2 | Social Justice Director | Responsible for leading the DWP team supporting the Secretary of State for Work and Pensions in respect of his cross-Government responsibilities for social justice and child poverty. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 4549567 | 1 | 125000 | 129999 | Not set | Policy | Not set | 1 |
| DWP189 | N/D | SCS1 | Head of Contributory Pensions Policy | Responsible for policy for contributory pensions including reform and state pension age | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP183 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP169 | NEIL COULING | SCS2 | Working Age Benefits Director | Provides strategic advice on working age benefits and the expertise needed to support the Welfare Reform Minister in their portfolio. Including work incentives strategies, maintenance of the current benefit system, housing and housing benefit policies and policy and analysis on working age and Universal Credit. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 4733317 | 1 | 90000 | 94999 | Not set | Policy | Not set | 1 |
| DWP170 | N/D | SCS1 | Head of Personalisation and Independence Division | Responsible for strategic policy development for Disability Living Allowance, Attendance Allowance and Personal Independence Payment and for management and evaluation of the Right to Control initiative. Also responsible for identifying implications and opportunities for DWP priorities of Social Care reform, sponsorship of ILF (including consultation on future arrangements for existing users) and stewardship of Motability and Vaccine Damage Payment schemes. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP186 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP184 | N/D | SCS1 | Head of Business Strategy & Change Assessment | The Division’s purpose is to: set the strategic direction for the delivery of the Department’s business. For example, for the use of digital channels and telephony; taking responsibility for the Departmental policy on Identity and National Insurance Number policy; and ensuring that all policy and business changes are properly considered to ensure they are both affordable and deliverable. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP179 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP190 | N/D | SCS1 | Deputy Director Office for Disability Issues | The Office for Disability Issues aims to make a real difference to the quality of life of disabled people. We: support the Minister for Disabled People in her cross-Government role to enable disabled people to fulfil their potential; lead on development, communication and delivery of the Government’s disability strategy, working across government and with disabled people and their organisations; and promote and defend UK disability policies internationally including in the UN and EU. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP186 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP181 | N/D | SCS1 | Lead Analyst, Universal Credits and Working Age | Providing the evidence and analysis to support the development of policy and delivery for Universal Credit, Housing Benefits and Working Age Benefits. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP169 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP62 | N/D | SCS1 | Deputy Director, Disability and Work Opportunities | Responsible for strategy related to the Department’s specialist disability employment programmes, including government response to the Sayce review. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP186 | 0 | 0.67 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP183 | CHARLIE MASSEY | SCS2 | Ageing Society & State Pensions Director | The Directorate is responsible for State Pensions policy and legislation, supporting Ministers in their overall reform of the State Pensions system and developing and modelling options for reform of the State Pensions system in support of Ministerial objectives of equality and fairness and Older People & the Ageing Society Strategy Division. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 0 | 1 | 115000 | 119999 | Not set | Policy | Not set | 1 |
| DWP194 | N/D | SCS1 | Deputy Director, Redefining Retirement Division | Lead work to redefine retirement as an increasingly active phase where people can contribute to their communities by working longer and/or volunteering and take personal responsibility for ageing well by working, saving and looking after their health and well-being. This involves working with employers, central/local government and voluntary sector to enable people to make decisions that are right for them on how and when they move from work to retirement. Older people are included in design, delivery and evaluation of policies and delivery work and best approaches from Government services dealing with older people are shared and promoted. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP183 | 0 | 0.94 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP1841 | N/D | SCS1 | Deputy Director, Social Justice | Part of the Social Justice Directorate (Strategy). The Division’s aim is to ensure labour market progress for disadvantaged people. Our challenge is to work with partners, inside and outside of Government, to ensure that disadvantaged people move as quickly as possible into sustainable employment for the benefit of the individual and wider society. The Division also supports the work of the independent Ethnic Minority Advisory Group. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP171 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP182 | N/D | SCS1 | Head of Pensioner Welfare Division | Responsible for strategies to prevent and alleviate fuel poverty, and poverty among older people, including through Pension Credit and other non-contributory benefits. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP183 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP175 | N/D | SCS1 | Deputy Director, Labour Market Partnerships Division | Labour Market Partnerships Division leads on defining and shaping strategic partnerships to meet the needs of employers and localities and develop the skills of workless people to help more people back into employment. It does this by encouraging and facilitating the coherent delivery of services between DWP and other partners, whether they be in the public, private or voluntary and community sectors. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP178 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP176 | N/D | SCS1 | Head of Private Pensions Policy and Analysis | Responsible for the policy, legislation and regulation that underpins the private pension system in the UK. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP192 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP186 | JEREMY MOORE | SCS2 | Director Disability Directorate and Office for Disability Issues | Policy advice to Ministers on issues relating to disablity, employment, benefits and rights | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 2882828 | 1 | 100000 | 104999 | Not set | Policy | Not set | 1 |
| DWP1811 | N/D | SCS1 | Head of International Unit | Lead DWP strategy on EU and international business. This includes departmental interests in the EU and broader international agenda and work with organisations such as the International Labour Organisation, OECD, Council of Europe, G20 and key countries. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP179 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP174 | N/D | SCS1 | Head of European Social Fund | The team is responsible for deciding how European Social Fund money should be spent in England and Gibraltar and for managing the expenditure by supporting and checking providers and submitting claims to the European Commission. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP171 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP184 | N/D | SCS1 | Head of Business Strategy & Change Assessment | The Division’s purpose is to: set the strategic direction for the delivery of the Department’s business. For example, for the use of digital channels and telephony; taking responsibility for the Departmental policy on Identity and National Insurance Number policy; and ensuring that all policy and business changes are properly considered to ensure they are both affordable and deliverable. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP179 | 0 | 0.69 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP172 | N/D | SCS1 | Head of Labour Market Analysis | Expert domain for the analysis and interpretation of regional, national and international labour market trends, including the monthly labour market National Statistics, the department’s overall approach to employment policy and cross government working on labour market issues. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP178 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP191 | N/D | SCS1 | Deputy Director, Lead Analyst for Pensions and Ageing | Accountable for the evidence base on which Ministers will make decisions on state pensions, private pensions regulation, supporting people to work in to later life and the challenges of an ageing society. In addition work on pensioner poverty measurement and options to alleviate are also carried out in this area as well as evaluation of autoenrollment whereby everyone in work has access to an occupational pension. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP183 | 0 | 1 | N/A | Not set | Not set | Policy | Not set | 1 |
| DWP179 | JACINDA HUMPHRY - jobshare | SCS2 | Department and Business Strategy Director | The team owns the overall strategic vision for the DWP and connects people working on strategy with operations by making sure that the strategy developed is deliverable and that what the strategy says is done. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 7139874 | 0.94 | 90000 | 94999 | Not set | Policy | Not set | 1 |
| DWP179 | ISOBEL STEPHEN - jobshare | SCS2 | Department and Business Strategy Director | The team owns the overall strategic vision for the DWP and connects people working on strategy with operations by making sure that the strategy developed is deliverable and that what the strategy says is done. | Department for Work and Pensions | Department for Work and Pensions | Strategy Directorate | 020 7449 5517 | strategy@dwp.gsi.gov.uk | DWP187 | 0 | 0.6 | 90000 | 94999 | Not set | Policy | Not set | 1 |
| DWP195 | N/D | SCS1 | Programme Manager ESA/PIP | Leading on fraud and error communications across the Department and ensuring our communications generally supports welfare reform and Universal Credit introduction. | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7449 5782 | finance@dwp.gsi.gov.uk | DWP58 | 0 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |
| DWP32 | N/D | SCS1 | Deputy Director Universal Credit Products & Service Design | Responsible for defining the service to be provided to claimants and staff for Universal Credit and translating the policy intention into a design specification | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 020 7449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP10 | 0 | 0.89 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP24 | N/D | SCS1 | Deputy Director Universal Credit Policy | To lead the development of Universal Credit policy and associated legislative framework and funding discussions | Department for Work and Pensions | Department for Work and Pensions | Chief Operating Officer | 020 7449 5173 | universal.creditcomms@dwp.gsi.gov.uk | DWP10 | 1763558 | 1 | N/A | Not set | Not set | Operational Delivery | Not set | 1 |
| DWP49 | N/D | SCS1 | Tell Us Once Programme Manager | To successfully deliver the Tell Us Once Programme by cmpleting the implementation of the birth and bereavement service into over 400 authorities, 5 central government departments and available over three channels - online, telephony and face-to-face. This service will enable the bereaved and new parents to report a death or birth only once to the Government saving time, money and reducing stress at a difficult time. | Department for Work and Pensions | Department for Work and Pensions | Corporate IT | 020 7449 7892 | pmg.planningandperformance@dwp.gsi.gov.uk | DWP70 | 3053887 | 1 | N/A | Not set | Not set | Information Technology | Not set | 1 |
| DWP81 | N/D | SCS1 | Head of Universal Credit & Automated Service Delivery | To provide professional accountancy support to programme managers, delivering key welfare reform projects so that investment costs represent value for money, are affordable and projected spend is controlled ensuring delivery to time, budget and quality | Department for Work and Pensions | Department for Work and Pensions | Finance and Commercial | 020 7779 5782 | finance@dwp.gsi.gov.uk | DWP102 | 2169091 | 1 | N/A | Not set | Not set | Finance | Not set | 1 |