Title: Questions - The Work Capability Assessment A Call for Evidence: Year 2 Independent Review
Author: DWP
Last saved by: 39404705

The Work Capability Assessment – A Call for Evidence: Year 2 Independent Review, July 2011
Response document

Question 1 
Have you noticed changes to the WCA process as a result of the Year 1 recommendations? If so, what are these changes?

A.	Process has improved
B.	Process has broadly stayed the same
C.	Process has got worse
D.	Not noticed / not sure
Answer 
A B C D (delete as appropriate) and provide any written comments …

Question 2
Are there further areas of work that you think should be added to the programme of work for Year 3? If so, what should these consider?
A.	Major areas of work required
B.	Minor areas of work required
C.	No more areas of work required
D.	Don’t know
Answer 
A B C D (delete as appropriate) and provide any written comments …

Question 3 
At what stage should we stop making changes to the system and let the changes already being made bed in to ensure they are having the desired impact?
A.	Don’t stop making changes until the process is considered theoretically perfect
B.	A few more changes are needed, but then pause to see their impact
C.	After Year 2 changes it will be time to assess what impact changes to date have had before making more 
D.	Don’t know
Answer 
A B C D (delete as appropriate) and provide any written comments …

Question 4
Does the Year 1 recommendation go far enough in placing the right emphasis on the face-to-face assessment?
A.	Does not go far enough – still too much emphasis on the face-to-face assessment
B.	Balance between the face-to-face assessment and the rest of the process now about right
C.	Goes too far – now too little emphasis on the face-to-face assessment
D.	Don’t know
Answer 
A B C D (delete as appropriate) and provide any written comments …

Question 5
Do you have any robust evidence about the face-to-face assessment processes and outcomes which will help us make recommendations for future improvements?  
Answer 
Please provide any written comments …

Question 6
Are you aware of any concerns about the face-to-face assessment, and if so where have these been focused?
A.	HCPs approach and the way they carry out assessments
B.	HCPs understanding of conditions
C.	The report created during the assessment and the IT supporting the assessment
D.	All three of these
E.	Don’t know
Answer 
A B C D E (delete as appropriate) and provide any written comments …

Question 7
If you have heard specific concerns about the IT supporting the assessment (i.e the Logic Integrated Medical Assessment or LiMA system), do you have any robust evidence about how this adversely affects the assessment or its outcome?
Answer 
Please provide any written comments …

Question 8
Is there a need to present and explain the face-to-face assessment in a different way, making it very clear to claimants what it will involve and how a functional assessment relates to work capability?
A.	Urgent need to present and explain the face-to-face assessment in a different way
B.	A need to present and explain the face-to-face assessment in a different way
C.	Not sure whether there’s a need to present and explain the face-to-face assessment in a different way
D.	No need to present and explain the face-to-face assessment in a different way
E.	Definitely no need to present and explain the face-to-face assessment in a different way
Answer 
A B C D E (delete as appropriate) and provide any written comments …

Question 9
What one thing would you change about the WCA to make it operate more fairly and effectively?
Answer 
Please provide any written comments …