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Research and analysis

SME business barometer: February 2014 - data

Updated 4 April 2014
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9317 - Business Barometer Feb 2014
Table 1.1 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A2. How many employees does your business currently employ across all sites, excluding owners and partners? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
0-9 employees 83% 100% 0% 0% 74% 87% 83% 90% 72% 84% 73% 84% 75% 87% 93% 87% 80%
10-49 employees 15% 0% 100% 0% 22% 11% 16% 8% 23% 13% 21% 14% 20% 11% 6% 12% 17%
50-249 employees 2% 0% 0% 100% 5% 2% 1% 2% 5% 3% 6% 2% 4% 1% 1% 1% 3%
Base for stats 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Mean 8.41 3.08 21.36 114.64 12 7.87 6.81 6.77 13.31 8.76 13.94 7.68 11.55 6.61 4.69 6.18 9.79
Standard error 0.93 0.18 0.7 6.93 2.69 2.9 1.5 1.65 2.67 1.43 3.45 0.92 1.72 1.02 3.56 1.27 1.22
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.2 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A3. How many people did the business employ 12 months ago across all sites (still excluding owners and partners)? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
0 employees 13% 15% 0% 0% 17% 19% 5% 16% 15% 16% 9% 13% 11% 14% 21% 14% 11%
1 to 9 employees 64% 77% 3% 0% 54% 56% 71% 70% 52% 65% 61% 65% 59% 67% 72% 65% 64%
10 to 49 employees 19% 7% 91% 6% 22% 22% 19% 12% 27% 16% 23% 18% 25% 15% 6% 18% 21%
50 to 249 employees 2% 0% 2% 88% 6% 2% 1% 2% 4% 3% 6% 2% 5% 1% 1% 1% 3%
250+ employees *% 0% 0% 3% 0% *% *% 0% *% *% *% *% *% *% *% 0% *%
Don't know 2% 1% 3% 2% *% 0% 4% *% 1% 1% 1% 2% *% 2% 1% 2% 1%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Summary: No employees 13% 15% 0% 0% 17% 19% 5% 16% 15% 16% 9% 13% 11% 14% 21% 14% 11%
Summary: Micro 64% 77% 3% 0% 54% 56% 71% 70% 52% 65% 61% 65% 59% 67% 72% 65% 64%
Summary: Small 19% 7% 91% 6% 22% 22% 19% 12% 27% 16% 23% 18% 25% 15% 6% 18% 21%
Summary: Medium 2% 0% 2% 88% 6% 2% 1% 2% 4% 3% 6% 2% 5% 1% 1% 1% 3%
Summary: Large *% 0% 0% 3% 0% *% *% 0% *% *% *% *% *% *% *% 0% *%
Base for stats 500 417 71 12 60 62 157 153 67 220 59 441 184 316 43 128 329
Mean 8.59 3.54 21.34 108.73 12.83 9.02 6.95 6.66 12.61 8.47 14.32 7.82 11.71 6.76 4.41 6.86 9.8
Standard error 0.9 0.25 0.9 6.7 2.79 2.85 1.45 1.61 2.45 1.35 3.35 0.89 1.66 0.99 3.15 1.39 1.17
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.3 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A4. Could you please tell me, was it...? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
More than currently 22% 21% 25% 17% 29% 37% 24% 13% 16% 14% 23% 22% 21% 22% 24% 20% 22%
The same 60% 63% 45% 39% 58% 58% 53% 68% 59% 66% 59% 60% 55% 62% 53% 59% 61%
Fewer 18% 15% 29% 43% 14% 6% 21% 19% 25% 21% 18% 18% 23% 15% 24% 21% 16%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know 1% 1% 0% 1% 0% 0% 2% 0% *% *% 0% 1% 0% 1% 0% 0% *%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.4 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A5. How many people do you expect the business to employ in twelve months time (excluding owners and partners)? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
0 employees 16% 19% 0% 0% 24% 27% 7% 16% 19% 17% 9% 16% 14% 17% 16% 18% 15%
1 to 9 employees 63% 75% 2% 0% 47% 57% 74% 69% 44% 61% 51% 65% 57% 67% 73% 63% 62%
10 to 49 employees 15% 3% 88% 0% 20% 9% 16% 12% 21% 15% 23% 14% 22% 11% 9% 15% 16%
50 to 249 employees 3% 0% 4% 86% 6% 1% 1% 3% 6% 4% 6% 2% 5% 1% *% 2% 3%
250+ employees *% 0% 0% 7% *% *% *% *% *% *% 1% *% *% *% *% 0% *%
Don't know 3% 3% 6% 8% 3% 6% 2% 1% 11% 4% 10% 3% 3% 4% 2% 2% 4%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Summary: No employees 16% 19% 0% 0% 24% 27% 7% 16% 19% 17% 9% 16% 14% 17% 16% 18% 15%
Summary: Micro 63% 75% 2% 0% 47% 57% 74% 69% 44% 61% 51% 65% 57% 67% 73% 63% 62%
Summary: Small 15% 3% 88% 0% 20% 9% 16% 12% 21% 15% 23% 14% 22% 11% 9% 15% 16%
Summary: Medium 3% 0% 4% 86% 6% 1% 1% 3% 6% 4% 6% 2% 5% 1% *% 2% 3%
Summary: Large *% 0% 0% 7% *% *% *% *% *% *% 1% *% *% *% *% 0% *%
Base for stats 490 410 69 11 58 59 160 153 60 213 54 437 181 310 42 128 317
Mean 8.69 3.19 23.35 118.73 12.49 7.34 7.03 7.25 14.42 9.27 16.41 7.75 12.25 6.62 4.97 6.91 9.92
Standard error 0.98 0.19 0.88 7.65 2.92 3.14 1.59 1.67 2.98 1.5 3.97 0.95 1.85 1.04 3.29 1.41 1.31
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.5 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A6. Could you please tell me, do you expect it to be...? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
More than currently 23% 20% 40% 43% 22% 22% 22% 26% 23% 25% 34% 22% 34% 17% 37% 30% 19%
The same 68% 72% 50% 49% 72% 51% 71% 73% 62% 70% 56% 69% 57% 74% 61% 60% 71%
Fewer 9% 8% 10% 8% 7% 27% 7% 1% 13% 5% 8% 9% 8% 9% 2% 9% 9%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know *% *% 0% 1% 0% 0% 0% 0% 2% *% 2% *% 1% *% 0% 0% *%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.6 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A7. Have you recruited any new employees in the past 12 months? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Yes 37% 28% 77% 95% 36% 23% 41% 32% 52% 38% 50% 35% 51% 29% 41% 37% 36%
No 63% 72% 23% 5% 64% 77% 59% 68% 48% 62% 50% 65% 49% 71% 59% 63% 64%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.7 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A8. Can you please tell me the approximate turnover of your business in the past 12 months? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Less than £73,000 (65) 21% 25% 2% 0% 12% 22% 15% 23% 38% 28% 20% 21% 17% 23% 27% 22% 20%
£73,000 - £99,999 (87) 6% 7% *% 0% 12% 0% 6% 6% 4% 5% 5% 6% 6% 6% 15% 7% 4%
£100,000 - £249,999 (175) 14% 16% 4% 0% 16% 19% 12% 17% 10% 14% 17% 14% 16% 13% 17% 18% 13%
£250,000 - £499,999 (375) 21% 23% 12% 2% 17% 20% 24% 20% 17% 19% 22% 20% 20% 21% 13% 21% 21%
£500,000 - £999,999 (750) 11% 10% 21% 1% 17% 25% 9% 8% 9% 8% 15% 11% 14% 10% 2% 7% 14%
£1m - £1.49m (1250) 5% 3% 15% 6% 5% 1% 9% 4% 3% 3% 7% 5% 4% 6% 7% 5% 5%
£1.5m - £2.8m (2150) 4% 2% 14% 4% 3% 3% 4% 4% 3% 4% 5% 4% 4% 3% 7% 3% 4%
£2.81m - £4.99m (3900) 3% 1% 10% 25% 5% 2% 3% 2% 1% 2% 3% 3% 4% 2% *% 1% 4%
£5m - £9.99m (7500) 1% 0% 4% 19% 2% 1% 2% 1% 1% 1% 2% 1% 1% 1% *% 1% 1%
£10m - £14.99m (12500) *% 0% *% 9% 1% *% *% *% *% *% *% *% 1% *% 0% 0% *%
£15m - £24.99m (20000) *% 0% 1% 8% 1% 1% *% *% 0% *% 1% *% *% *% 0% *% *%
£25m or more (30000) *% 0% 1% 14% 1% *% 0% 1% *% 1% 1% *% 1% *% 0% *% 1%
Don't know 6% 5% 12% 5% 3% 1% 10% 4% 10% 6% 0% 7% 7% 5% 4% 8% 5%
Refused 7% 8% 4% 6% 4% 5% 7% 12% 4% 10% 3% 8% 4% 9% 6% 7% 8%
Base for stats 440 367 62 11 56 59 137 130 58 188 58 382 164 276 39 111 289
Mean 883.62 370.86 2202.89 10770.3 1566.42 827.45 840.15 816.16 531.58 728.35 1186.96 837.81 1105.42 751.58 451.2 588.76 1055.29
Standard error 130.09 36.37 295.55 1138.18 475.56 384.02 168.71 286.27 177.95 189.02 388.12 136.83 236.83 145.38 145.48 186.79 177.03
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.8 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A9. Compared with the previous 12 months, has your turnover in the last 12 months increased, decreased or stayed roughly the same compared to 12 months before that? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Increased 36% 35% 38% 53% 34% 23% 37% 43% 32% 40% 40% 36% 50% 28% 73% 44% 29%
Decreased 29% 31% 19% 14% 34% 36% 32% 24% 23% 23% 27% 29% 20% 34% 21% 23% 33%
Stayed the same 33% 32% 40% 29% 32% 40% 29% 30% 42% 34% 32% 33% 29% 35% 6% 33% 37%
Don't know 2% 2% 4% 3% 1% 1% 2% 3% 2% 3% *% 2% 2% 2% 0% 1% 2%
Refused *% 0% 0% 1% 0% 0% 0% 0% *% *% 0% *% 0% *% 0% 0% *%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.9 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A12. In the next 12 months do you expect your turnover to increase, decrease, or stay roughly the same? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Increase 48% 46% 57% 62% 45% 35% 50% 56% 38% 50% 63% 46% 54% 44% 68% 52% 43%
Decrease 11% 12% 6% 5% 9% 18% 9% 11% 11% 11% 13% 11% 10% 12% 16% 9% 11%
Stay the same 39% 41% 32% 27% 45% 46% 37% 34% 44% 37% 23% 41% 33% 42% 16% 37% 43%
Don't know 2% 2% 5% 4% *% 1% 4% 0% 7% 2% *% 3% 3% 2% 0% 2% 3%
Unwilling to answer *% 0% 0% 1% 0% 0% 0% 0% *% *% *% 0% 0% *% 0% *% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.10 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A15. Taking into account all sources of income in the last 12 months, did you generate a profit or surplus? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Yes - and profit/surplus increased compared with previous 12 months 56% 56% 58% 58% 54% 44% 56% 63% 54% 60% 49% 57% 53% 58% 67% 64% 51%
Yes - but profit/surplus decreased compared with previous 12 months 18% 18% 17% 15% 26% 21% 13% 21% 14% 19% 16% 18% 19% 18% 3% 12% 23%
No 18% 18% 17% 20% 15% 30% 21% 9% 25% 14% 23% 18% 18% 18% 18% 15% 20%
Don't know 7% 7% 8% 6% 4% 5% 11% 6% 7% 7% 12% 7% 10% 6% 12% 9% 6%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.11 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A16B. Do you expect to make a profit in the next 12 months? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Yes 85% 85% 86% 89% 86% 80% 82% 95% 75% 89% 79% 86% 86% 85% 82% 88% 85%
No 13% 13% 12% 9% 13% 16% 15% 5% 22% 10% 17% 12% 14% 12% 18% 12% 12%
Unwilling to answer 2% 2% 2% 2% *% 4% 4% *% 3% 1% 4% 2% *% 3% 0% 0% 3%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.12 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A17. Over the next two to three years, do you aim to grow your business? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Yes 66% 64% 73% 88% 60% 58% 66% 70% 70% 70% 76% 65% 73% 62% 81% 75% 60%
No 33% 35% 26% 12% 40% 42% 32% 29% 30% 29% 24% 34% 27% 36% 19% 25% 38%
Unwilling to answer 1% 1% 2% 0% *% 1% 2% 1% 0% 1% *% 1% 1% 1% 0% 0% 2%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.13 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A18. Do you expect to fund your business growth using internal finances or from external finance providers? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where aim to grow business Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 369 144 143 82 67 28 77 110 87 197 70 299 187 182 26 93 249
Weighted Bases 335 271 53 11 36 36 107 108 48 156 45 290 134 201 35 98 199
Internal finance 75% 78% 65% 54% 72% 71% 84% 74% 61% 70% 36% 81% 63% 82% 76% 82% 71%
External finance 11% 12% 9% 15% 12% 13% 9% 11% 17% 13% 37% 7% 12% 11% 10% 4% 15%
Both 11% 8% 21% 30% 13% 9% 6% 13% 18% 15% 21% 10% 20% 5% 12% 12% 11%
Don't know 3% 2% 5% 1% 3% 7% 1% 2% 4% 3% 6% 2% 4% 2% 3% 2% 3%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.14 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A18A. Are you planning to increase investment in your business in the next 12 months to achieve growth? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where aim to grow business Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 369 144 143 82 67 28 77 110 87 197 70 299 187 182 26 93 249
Weighted Bases 335 271 53 11 36 36 107 108 48 156 45 290 134 201 35 98 199
Yes 71% 71% 73% 74% 66% 83% 72% 66% 75% 69% 68% 72% 79% 66% 85% 67% 72%
No 25% 26% 21% 21% 21% 15% 25% 31% 21% 28% 32% 23% 19% 29% 15% 31% 22%
Don't know 4% 4% 7% 5% 13% 2% 3% 3% 4% 4% *% 5% 2% 6% 0% 2% 6%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.15 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A18B. Which of these types of investment, if any, are you planning to do in the next 12 months? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where aim to increase investment Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 265 102 102 61 49 23 59 69 65 134 55 210 150 115 22 63 180
Weighted Bases 238 191 39 8 24 30 77 71 36 107 30 208 106 132 30 65 143
Buy new equipment or machinery 63% 59% 77% 78% 91% 65% 49% 57% 83% 66% 66% 62% 65% 61% 51% 54% 69%
Move to larger/better quality premises 13% 13% 13% 13% 4% 10% 12% 14% 20% 16% 13% 13% 16% 11% 20% 10% 13%
Training of existing staff 64% 58% 86% 90% 65% 52% 63% 60% 80% 67% 62% 64% 74% 55% 70% 68% 60%
Hiring new staff 51% 47% 69% 76% 52% 50% 47% 52% 60% 55% 59% 50% 66% 39% 68% 54% 47%
Marketing / advertising 5% 6% 5% 2% 3% 0% 8% 5% 7% 5% 1% 6% 6% 5% 4% 6% 5%
Upgrade /develop IT/Software/ website 2% 1% 4% 5% 1% 0% 1% 4% 0% 3% 1% 2% 2% 2% 0% 1% 2%
Building/ land improvements 8% 8% 10% 10% 10% 0% 13% 5% 7% 6% 12% 7% 11% 6% 5% 13% 7%
Product /service development 5% 6% 1% 0% 7% 0% 7% 5% 4% 5% 5% 5% 3% 7% 4% 7% 5%
Increasing stock levels 2% 3% 0% 2% 0% 0% 7% 0% 0% 0% 0% 3% 0% 4% 0% 4% 2%
Acquisition of additional premises 2% 2% 1% 7% 0% 0% 1% 4% 1% 3% 6% 1% 2% 1% 0% 2% 2%
Any other sort of investment 9% 10% 7% 10% 3% 25% 4% 12% 7% 10% 17% 8% 13% 7% 14% 0% 13%
None of these 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know 1% 1% 0% 0% 0% 0% 0% 3% 0% 2% 0% 1% 0% 1% 0% 3% 0%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.16 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A19. I'd now like you to think about innovation within your business i.e. new products and services. Have you introduced new or significantly improved products or services in the past 12 months? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Yes 43% 43% 45% 50% 46% 33% 51% 39% 43% 40% 55% 42% 50% 40% 63% 44% 40%
No 56% 57% 54% 50% 54% 67% 48% 61% 57% 60% 45% 58% 50% 60% 37% 56% 60%
Don't know *% 0% 1% 0% 0% 0% *% 0% 0% 0% 0% *% 0% *% 0% 0% *%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.17 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A20. Have you introduced new or significantly improved processes in the last 12 months? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Yes 42% 40% 49% 65% 33% 24% 44% 51% 40% 48% 52% 41% 58% 33% 58% 51% 36%
No 58% 60% 51% 35% 67% 76% 56% 49% 60% 52% 48% 59% 42% 67% 42% 49% 64%
Don't know 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.18 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A21. Over the past 12 months, has your business funded or arranged any training and development for staff in the organisation, including any informal on the job training? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Yes 61% 55% 91% 94% 55% 65% 52% 66% 78% 69% 62% 61% 78% 52% 64% 64% 60%
No 38% 45% 8% 6% 44% 35% 48% 34% 22% 31% 38% 39% 22% 48% 36% 36% 40%
Don't know *% 0% *% 0% 1% 0% 0% 0% 0% 0% 0% *% 0% *% 0% 0% *%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.19 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A21A. Has any of this training been used to develop management skills? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have funded/ arranged training Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 393 127 178 88 70 37 77 104 105 209 74 319 211 182 22 87 283
Weighted Bases 312 234 67 12 33 41 85 101 52 153 37 275 145 167 28 84 198
Yes 44% 40% 55% 75% 44% 30% 45% 46% 51% 48% 37% 45% 50% 40% 47% 51% 42%
No 55% 60% 44% 22% 55% 70% 55% 53% 49% 52% 62% 54% 50% 60% 53% 49% 58%
Don't know *% 0% *% 3% 1% 0% *% *% 0% *% 1% *% *% *% 0% 0% *%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.20 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A21B. Over the next 12 months do you expect to reduce, maintain or increase your investment in training? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have funded/ arranged training Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 393 127 178 88 70 37 77 104 105 209 74 319 211 182 22 87 283
Weighted Bases 312 234 67 12 33 41 85 101 52 153 37 275 145 167 28 84 198
Reduce investment in training 8% 10% 3% 4% 9% 23% 3% 6% 6% 6% 16% 7% 11% 6% 0% 4% 11%
Maintain investment in training 64% 65% 64% 55% 60% 70% 69% 66% 52% 61% 49% 66% 59% 68% 80% 52% 68%
Increase investment in training 26% 23% 33% 40% 25% 7% 28% 26% 39% 30% 35% 25% 30% 23% 20% 43% 18%
Don't know 2% 2% *% 0% 6% 0% 0% 2% 2% 2% 1% 2% *% 3% 0% 0% 3%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.21 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A22. Does your business sell goods or services or licence your product outside of the UK? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Yes 21% 21% 24% 37% 28% 9% 18% 33% 8% 25% 20% 22% 25% 20% 21% 23% 21%
No 78% 79% 76% 63% 72% 91% 82% 67% 91% 74% 78% 78% 75% 80% 76% 77% 79%
Don't know *% *% 0% 0% 0% 0% 0% 0% 1% *% 2% 0% *% 0% 2% 0% 0%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.22 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A23. In the next 12 months do you expect your export/overseas sales to increase, decrease or stay roughly the same as export/overseas sales in the last 12 months? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where sell goods, services or licence products outside the UK Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 126 47 45 34 42 6 24 46 8 54 25 101 62 64 6 24 96
Weighted Bases 109 87 17 4 17 6 30 51 5 56 12 97 46 63 9 30 70
Increase 38% 36% 48% 40% 30% 7% 39% 44% 36% 43% 51% 36% 48% 31% 47% 39% 36%
Decrease 4% 5% 2% 3% 7% 0% 10% 1% 0% 1% 3% 4% 3% 5% 0% 0% 6%
Stay the same 57% 59% 50% 44% 61% 93% 50% 55% 64% 56% 46% 59% 49% 63% 53% 61% 56%
Don't know 1% 0% 0% 13% 2% 0% 1% 0% 0% 0% 0% 1% *% 1% 0% 0% 1%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.23 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A24. Do you have any plans to start exporting or licensing your products or services outside the UK in the next 12 months? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where do not sell goods, services or licence products outside the UK Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 382 174 149 59 49 41 88 93 111 204 64 318 174 208 24 88 269
Weighted Bases 399 335 56 8 43 57 134 103 62 165 47 352 140 260 34 101 261
Yes 3% 3% 1% 3% 3% 6% 2% 2% 2% 2% 6% 2% 2% 3% 1% 1% 3%
No 97% 97% 98% 97% 97% 94% 98% 98% 98% 98% 94% 98% 98% 97% 99% 98% 97%
Don't know *% 0% 1% 0% 0% 0% *% 0% 0% 0% 0% *% 0% *% 0% 1% 0%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 1.24 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
A24A. What are the barriers that prevent your business exporting? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where do not sell goods, services or licence products outside the UK and have no plans to Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 372 169 146 57 47 38 86 92 109 201 61 311 171 201 23 85 263
Weighted Bases 388 326 55 7 42 54 131 101 61 162 45 344 137 251 33 99 253
Do not have a product/service that can be exported 68% 67% 74% 63% 61% 80% 70% 56% 79% 65% 76% 67% 76% 64% 54% 71% 69%
Have sufficient business in the UK already/prefer to be local 21% 22% 18% 18% 21% 25% 24% 21% 13% 18% 21% 21% 18% 23% 31% 17% 22%
Not part of business plan 14% 15% 11% 12% 25% 5% 14% 14% 14% 14% 7% 15% 12% 15% 20% 11% 15%
Red tape/ regulations 3% 3% 2% 2% 2% 0% 2% 6% 2% 5% 4% 3% 2% 3% 8% 1% 3%
Lack of finance to enable exporting 2% 2% 1% 4% 1% 0% 2% 4% *% 3% 1% 2% 1% 3% 0% 4% 1%
Little knowledge of how to export 1% 1% 1% 2% 0% 0% 2% 2% 0% 1% 1% 1% 2% 1% 0% 0% 2%
Difficulty finding overseas customers 1% 1% 0% 0% 0% 0% 0% 3% 2% 3% 3% 1% 1% 1% 0% 1% 1%
Put off by cashflow/exchange rate/payment risks 1% 1% 0% 0% 3% 0% 0% 0% 2% 1% 0% 1% 1% *% 4% 0% *%
Taxes/duties 1% 1% 0% 2% 0% 0% *% 2% 0% 1% *% 1% 1% 0% 0% 0% 1%
Other 3% 3% 2% 7% 9% *% 0% 5% 2% 4% 1% 3% 3% 3% 0% 5% 2%
None of these 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know 1% 1% 1% 0% 0% 0% 0% 2% 1% 2% 0% 1% *% 1% 0% 1% 1%
Refused *% 0% 1% 0% 0% 0% 0% 0% 1% *% 0% *% *% 0% 0% 0% *%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 2.1 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
B1. In the last 6 months, have you made any changes to your long term planned investment levels as a direct result of recent economic conditions. Have you...? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Significantly reduced or delayed investment plans (-2) 8% 8% 7% 5% 10% 8% 8% 4% 13% 7% 12% 7% 12% 5% 6% 4% 9%
Slightly reduced or delayed investment plans (-1) 8% 8% 11% 8% 4% 12% 12% 5% 5% 5% 16% 7% 6% 10% 1% 17% 6%
Not changed your long term investment plans (0) 71% 73% 64% 61% 68% 64% 68% 78% 75% 77% 51% 74% 61% 78% 88% 71% 69%
Slightly increased or brought forward investment plans (1) 9% 8% 12% 16% 14% 7% 9% 8% 5% 7% 14% 8% 14% 5% 5% 1% 12%
Significantly increased or brought forward investment plans (2) 4% 4% 4% 5% 3% 9% 2% 5% 2% 4% 6% 3% 6% 3% 0% 7% 3%
Refused *% 0% 2% 4% 1% 0% 1% *% *% *% 0% *% 1% *% 0% *% 1%
Summary: Reduced or delayed 16% 15% 19% 14% 14% 20% 20% 9% 18% 12% 29% 14% 18% 15% 7% 21% 15%
Summary: Increased or brought forward 12% 11% 16% 22% 17% 15% 11% 13% 7% 11% 20% 11% 20% 8% 5% 8% 15%
Base for stats 506 422 72 12 60 62 163 153 67 221 59 447 184 322 43 130 330
Mean -0.07 -0.08 -0.06 0.08 -0.04 -0.05 -0.15 0.05 -0.22 -0.04 -0.15 -0.06 -0.04 -0.09 -0.08 -0.1 -0.07
Standard error 0.04 0.05 0.06 0.09 0.09 0.14 0.07 0.06 0.07 0.05 0.11 0.04 0.06 0.04 0.1 0.07 0.04
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 2.2 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
B2B. In the last 6 months, have you made any changes to your plans for growing your business? Have you...? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Significantly reduced growth plans (-2) 5% 5% 3% 3% 7% 8% *% 4% 11% 6% 9% 4% 6% 4% 3% 7% 4%
Slightly reduced growth plans (-1) 4% 3% 6% 10% 1% 5% 5% 2% 5% 3% 3% 4% 3% 4% 0% 5% 3%
Not changed growth plans (0) 66% 67% 58% 55% 67% 62% 70% 66% 56% 63% 52% 67% 56% 71% 78% 56% 68%
Slightly increased growth plans (1) 18% 17% 25% 24% 24% 14% 19% 16% 21% 17% 21% 18% 22% 16% 6% 24% 18%
Significantly increased growth plans (2) 8% 8% 9% 5% 1% 12% 5% 11% 8% 10% 14% 7% 13% 5% 13% 8% 7%
Refused *% 0% 0% 3% 0% 0% *% 0% 0% 0% 0% *% *% *% 0% 0% *%
Summary: Reduced 8% 8% 9% 13% 8% 13% 5% 6% 16% 9% 12% 8% 9% 8% 3% 12% 7%
Summary: Increased 26% 25% 33% 30% 25% 26% 25% 27% 28% 28% 36% 25% 35% 21% 19% 31% 25%
Base for stats 508 422 74 12 60 62 163 154 68 221 59 448 185 323 43 131 331
Mean 0.21 0.2 0.3 0.19 0.12 0.17 0.25 0.29 0.09 0.23 0.29 0.2 0.32 0.15 0.25 0.19 0.2
Standard error 0.04 0.06 0.06 0.09 0.08 0.14 0.06 0.07 0.09 0.06 0.11 0.04 0.06 0.04 0.15 0.09 0.04
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 2.3 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
B3. In the last 6 months, has your level of exports changed as a direct result of recent economic conditions. Have your exports...? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where sell goods, services or licence products outside the UK Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 126 47 45 34 42 6 24 46 8 54 25 101 62 64 6 24 96
Weighted Bases 109 87 17 4 17 6 30 51 5 56 12 97 46 63 9 30 70
Significantly reduced (-2) 9% 8% 13% 3% 21% 0% 10% 6% 0% 5% 0% 10% 14% 5% 26% 1% 10%
Slightly reduced (-1) 12% 13% 6% 9% 5% 36% 19% 8% 0% 7% 3% 13% 6% 16% 23% 7% 12%
Not changed (0) 59% 58% 59% 73% 52% 64% 66% 55% 74% 56% 68% 58% 54% 62% 52% 55% 62%
Slightly increased (1) 11% 10% 20% 9% 22% 0% 4% 12% 26% 13% 5% 12% 16% 8% 0% 21% 9%
Significantly increased (2) 9% 11% 0% 0% 0% 0% 0% 19% 0% 17% 24% 7% 9% 8% 0% 15% 7%
Refused 1% 0% 2% 7% 1% 0% 1% 1% 0% 1% 0% 1% 0% 1% 0% 1% *%
Summary: Reduced 20% 21% 19% 12% 25% 36% 29% 14% 0% 13% 3% 23% 21% 20% 48% 9% 22%
Summary: Increased 20% 21% 20% 9% 22% 0% 4% 31% 26% 30% 29% 19% 25% 17% 0% 36% 16%
Base for stats 108 87 17 4 17 6 29 51 5 56 12 96 46 62 9 29 70
Mean * 0.02 -0.13 -0.06 -0.24 -0.36 -0.35 0.3 0.26 0.29 0.5 -0.07 -0.01 * -0.74 0.41 -0.08
Standard error 0.09 0.15 0.14 0.11 0.16 0.22 0.15 0.16 0.17 0.14 0.19 0.1 0.14 0.11 0.36 0.19 0.1
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 2.4 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
B6. I am going to read you a list of possible difficulties and I would like you to tell me which, if any, represent obstacles to the success of your business. Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
The economy 62% 62% 58% 56% 39% 60% 72% 61% 59% 60% 58% 62% 65% 60% 77% 65% 59%
Taxation, VAT, PAYE, National Insurance, business rates 49% 50% 47% 34% 53% 66% 55% 45% 28% 40% 56% 48% 58% 44% 39% 54% 49%
Competition in the market 46% 46% 49% 48% 35% 60% 53% 46% 30% 41% 40% 47% 54% 42% 71% 40% 45%
Regulations 38% 37% 43% 38% 41% 57% 25% 44% 36% 41% 52% 36% 44% 35% 33% 26% 44%
Cash flow 37% 38% 35% 29% 34% 47% 32% 43% 29% 39% 59% 34% 41% 35% 17% 36% 41%
Obtaining finance 24% 24% 22% 27% 18% 37% 24% 23% 20% 22% 62% 19% 34% 18% 25% 22% 25%
Recruiting staff 21% 18% 32% 42% 18% 20% 19% 22% 26% 24% 25% 20% 32% 14% 18% 29% 18%
Keeping up with new technology 19% 20% 14% 17% 25% 16% 11% 32% 9% 25% 18% 19% 24% 16% 28% 18% 18%
Shortage of skills generally 17% 15% 26% 29% 18% 28% 10% 21% 16% 20% 22% 17% 27% 12% 11% 20% 17%
Transport issues 16% 14% 22% 21% 23% 28% 13% 15% 7% 12% 14% 16% 17% 15% 2% 21% 15%
Lack of financial understanding 15% 16% 12% 12% 9% 31% 17% 10% 15% 11% 21% 15% 20% 12% 14% 16% 15%
Availability / cost of suitable premises 14% 14% 13% 14% 10% 19% 13% 12% 18% 14% 13% 14% 20% 10% 29% 20% 10%
Lack of broadband access 13% 13% 13% 14% 16% 23% 8% 14% 8% 12% 15% 12% 18% 10% 14% 14% 12%
Keeping staff 11% 10% 11% 23% 10% 14% 9% 10% 14% 11% 4% 12% 10% 11% 13% 13% 10%
Pensions 9% 7% 20% 30% 16% 6% 9% 8% 9% 8% 22% 8% 15% 6% 6% 6% 11%
Shortage of managerial skills/expertise 8% 7% 13% 17% 6% 3% 4% 16% 8% 13% 11% 8% 14% 4% 1% 8% 9%
Crime 8% 8% 6% 5% 4% 13% 12% 5% 6% 5% 19% 7% 6% 9% 0% 6% 10%
Unfavourable weather conditions 2% 3% 1% 1% 6% 4% 3% *% 1% *% 0% 3% 3% 2% 0% 2% 3%
Government / Government policy 1% 1% 1% 1% 1% 1% 2% 1% 0% 1% 0% 1% *% 2% 0% 1% 1%
Public sector cuts *% 0% 1% 0% 0% 0% *% 0% *% *% 0% *% *% *% 0% 0% *%
Any other obstacles or difficulties 5% 4% 7% 4% 6% 7% 3% 3% 7% 4% 4% 5% 7% 3% 0% 5% 5%
None of these 6% 6% 8% 5% 10% 1% 3% 8% 11% 9% 1% 7% 3% 8% *% 5% 7%
Don't know 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 2.5 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
B7. Overall, which is the biggest obstacle to the success of your business? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
The economy 28% 29% 22% 19% 18% 33% 32% 26% 25% 25% 16% 29% 25% 29% 25% 22% 30%
Competition in the market 13% 13% 13% 14% 13% 9% 14% 14% 10% 13% 11% 13% 11% 14% 19% 11% 12%
Cash flow 11% 11% 11% 6% 14% 11% 13% 12% 5% 10% 20% 10% 9% 12% 7% 11% 12%
Taxation, VAT, PAYE, National Insurance, business rates 10% 11% 7% 5% 7% 22% 10% 7% 9% 8% 7% 11% 10% 10% 19% 16% 6%
Regulations 6% 5% 9% 6% 8% 12% 4% 4% 7% 5% 6% 6% 5% 6% 9% 2% 7%
Obtaining finance 5% 5% 4% 6% 5% 3% 5% 5% 4% 5% 29% 2% 8% 3% 1% 6% 5%
Shortage of skills generally 3% 3% 3% 10% 2% *% 0% 8% 2% 6% 3% 3% 4% 2% 1% 4% 3%
Recruiting staff 3% 2% 5% 10% 2% 0% 4% 1% 8% 3% 2% 3% 4% 2% 3% 5% 2%
Lack of broadband access 2% 3% *% 0% 3% 0% 1% 3% 4% 3% 0% 3% 5% 1% 9% 2% 2%
Transport issues 2% 2% 2% 1% 3% 1% 4% 0% 2% 1% 1% 2% 2% 2% 0% 3% 2%
Availability / cost of suitable premises 1% 2% *% 2% 2% 0% 4% *% 0% *% 0% 2% 1% 2% 0% 3% 1%
Keeping up with new technology 1% 1% *% 1% 5% 0% 0% 1% 0% 1% 0% 1% 2% 1% 0% 1% 1%
Keeping staff 1% *% 1% 1% 0% 0% 0% 1% 1% 1% *% 1% 1% *% 0% 2% *%
Pensions *% *% 1% 1% 1% 0% 0% *% 2% 1% 0% 1% *% 1% 0% *% 1%
Government / Government policy *% *% 0% 0% 0% 0% 0% 1% 0% 1% 0% *% 0% 1% 0% 1% 0%
Lack of financial understanding *% 0% 1% 2% *% 0% *% *% 0% *% 0% *% *% *% 0% 0% *%
Crime *% 0% 1% 0% 0% 0% *% 0% 0% 0% 0% *% 0% *% 0% 0% *%
Shortage of managerial skills/expertise *% 0% 0% 2% 0% 0% 0% *% 0% *% *% 0% *% *% 0% 0% *%
Public sector cuts 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Unfavourable weather conditions 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Other 6% 5% 10% 7% 7% 4% 5% 4% 10% 6% 5% 6% 7% 5% 7% 4% 6%
None of these 6% 6% 8% 5% 10% 1% 3% 8% 11% 9% 1% 7% 3% 8% *% 5% 7%
Don't know *% *% 0% 0% 0% 0% 0% 1% 0% 1% 0% *% 0% 1% 0% 0% 1%
Refused 1% 1% *% 0% *% 4% 1% 1% 0% 1% 1% 1% 3% *% 0% 3% 1%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 2.6 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
B7A. You said that the economy is the main barrier to the success of your business. Is this the case for any of the following reasons...? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where economy is biggest barrier to success Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 118 59 42 17 18 14 33 28 25 53 15 103 48 70 5 20 93
Weighted Bases 140 121 16 2 11 20 52 40 17 56 10 130 47 93 11 28 101
Lack of demand from customers 82% 85% 61% 61% 89% 82% 90% 73% 73% 73% 66% 83% 74% 86% 96% 70% 83%
Uncertainty about the future 73% 75% 59% 60% 65% 94% 70% 80% 41% 68% 83% 72% 73% 72% 70% 86% 69%
Increased running costs 50% 48% 67% 36% 54% 68% 50% 44% 42% 44% 93% 47% 55% 48% 22% 79% 45%
Increased competition 41% 43% 26% 43% 27% 63% 44% 38% 24% 34% 39% 42% 55% 35% 48% 58% 36%
Not the right time to invest in the business 18% 19% 15% 19% 10% 27% 16% 23% 10% 19% 2% 20% 17% 19% 0% 29% 17%
Lack of public sector funding 3% 1% 15% 16% 6% 5% 1% 4% 3% 4% 0% 3% 1% 4% 4% 0% 4%
Other 3% 3% 4% 11% 6% 13% 0% *% 8% 3% 26% 2% 7% 2% 0% 0% 5%
None of these 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know *% 0% 0% 5% 0% 0% 0% 0% 1% *% 0% *% *% 0% 0% *% 0%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 2.7 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
B8. You mentioned earlier that cash flow is an obstacle to the success of your business. Which, if any, of the following do you consider to be causes of this cash flow difficulty? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where cashflow is an obstacle to success Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 182 86 69 27 32 23 36 56 35 91 45 137 91 91 9 46 127
Weighted Bases 189 160 26 4 20 29 53 66 20 86 35 154 77 112 7 47 135
Income tends to fluctuate while outgoings are steady 76% 77% 76% 66% 71% 73% 74% 81% 77% 80% 73% 77% 77% 76% 96% 77% 75%
Late payment from individual customers to whom you sell 68% 69% 59% 56% 78% 84% 42% 82% 53% 75% 63% 69% 65% 69% 23% 67% 70%
Late payment from other businesses to whom you sell 66% 68% 53% 64% 65% 84% 42% 86% 36% 75% 72% 64% 67% 65% 21% 60% 70%
Individual customers expect you to offer credit 45% 46% 41% 29% 46% 58% 42% 46% 26% 42% 47% 44% 35% 52% 18% 49% 45%
High levels of working capital required by business 39% 37% 51% 53% 69% 66% 37% 29% 10% 25% 54% 36% 54% 30% 30% 49% 37%
Timing of tax payments 38% 38% 36% 49% 38% 30% 37% 44% 30% 41% 46% 36% 41% 36% 2% 29% 43%
Early payment required by your suppliers 34% 35% 28% 30% 37% 45% 37% 29% 21% 27% 42% 32% 33% 34% 2% 31% 37%
High levels of investment required by business 27% 26% 32% 33% 27% 52% 17% 26% 18% 24% 43% 23% 36% 20% 40% 32% 24%
Outgoings tend to fluctuate but income is steady 26% 25% 29% 36% 42% 14% 39% 15% 30% 18% 26% 26% 26% 26% 9% 25% 27%
Difficult/expensive to get credit from your suppliers 22% 22% 19% 15% 34% 27% 34% 9% 12% 9% 31% 19% 26% 19% 0% 19% 23%
Other reasons 9% 8% 14% 11% 10% 7% 8% 4% 30% 10% 12% 8% 12% 7% 4% 7% 10%
None of these 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 2.8 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
B9. And which is the main cause of this cash flow difficulty? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where cashflow is an obstacle to success Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 182 86 69 27 32 23 36 56 35 91 45 137 91 91 9 46 127
Weighted Bases 189 160 26 4 20 29 53 66 20 86 35 154 77 112 7 47 135
Late payment from other businesses to whom you sell 45% 47% 31% 38% 18% 80% 35% 56% 9% 45% 39% 46% 42% 47% 2% 47% 46%
Income tends to fluctuate while outgoings are steady 23% 24% 20% 15% 21% 8% 33% 19% 36% 23% 20% 24% 27% 20% 88% 31% 17%
Late payment from individual customers to whom you sell 9% 8% 11% 7% 17% 4% 5% 8% 18% 10% 1% 10% 5% 11% 4% 7% 10%
Early payment required by your suppliers 6% 7% 4% 0% 9% 0% 13% 5% 0% 4% 5% 7% 6% 7% 0% 10% 6%
High levels of working capital required by business 2% 2% 1% 19% 11% *% 1% 2% 0% 2% 11% *% 5% *% 0% 1% 3%
High levels of investment required by business 2% 2% 3% 4% 1% 0% 1% 5% 0% 3% 5% 1% 1% 3% 0% *% 3%
Individual customers expect you to offer credit 2% 2% 0% 0% 0% 0% 0% 3% 5% 3% 3% 1% 0% 3% 0% 0% 2%
Timing of tax payments 2% 1% 5% 4% 0% 0% 3% *% 7% 2% 2% 1% 1% 2% 0% 0% 2%
Difficult/expensive to get credit from your suppliers 1% 1% 1% 0% 10% 0% 0% 0% 0% 0% 5% *% 2% *% 0% 1% 1%
Outgoings tend to fluctuate but income is steady 1% 0% 6% 7% 2% 0% 2% 0% 1% *% *% 1% 1% 1% 0% 1% 1%
Other 8% 7% 15% 7% 11% 7% 8% 2% 24% 7% 9% 7% 10% 6% 6% 4% 9%
None of these 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know *% 0% 2% 0% 0% 0% 1% 0% 0% 0% 0% *% 0% 1% 0% 0% *%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.1 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C1. In the last twelve months, have you sought external advice or information on matters affecting your business? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Yes 36% 33% 51% 65% 44% 39% 34% 35% 35% 35% 63% 33% 100% 0% 64% 34% 34%
No 63% 66% 48% 35% 54% 61% 66% 63% 64% 63% 37% 66% 0% 99% 36% 65% 65%
Don't know 1% 1% 1% 0% 2% 0% 0% 1% *% 1% 0% 1% 0% 1% 0% 1% 1%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.2 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C2. Was the information or advice that you sought from the public or private sector, or both? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have sought business information or advice Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 236 75 100 61 47 22 50 59 58 117 61 175 236 0 19 52 165
Weighted Bases 185 140 38 8 27 25 56 55 24 78 37 148 185 0 28 44 114
Public sector 12% 13% 9% 6% 4% 27% 11% 7% 17% 10% 18% 10% 12% 0% 20% 12% 10%
Private sector 64% 64% 65% 62% 61% 48% 68% 70% 63% 68% 45% 69% 64% 0% 56% 66% 66%
Both 23% 23% 24% 28% 35% 24% 20% 23% 20% 22% 36% 20% 23% 0% 24% 21% 24%
Other *% 0% 2% 3% 0% 0% 1% 0% 1% *% 0% 1% *% 0% 0% 0% 1%
None of these 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.3 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C3. From who or where did you seek information or advice? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have sought business information or advice Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 236 75 100 61 47 22 50 59 58 117 61 175 236 0 19 52 165
Weighted Bases 185 140 38 8 27 25 56 55 24 78 37 148 185 0 28 44 114
Accountant 32% 33% 28% 35% 31% 29% 38% 30% 28% 29% 23% 34% 32% 0% 43% 35% 28%
Consultant 23% 23% 20% 34% 24% 12% 17% 32% 25% 30% 22% 23% 23% 0% 3% 27% 26%
Bank 10% 10% 9% 11% 15% 2% 11% 8% 13% 9% 12% 9% 10% 0% 6% 17% 8%
Solicitor/lawyer 9% 8% 12% 13% 10% 18% 2% 10% 12% 11% 14% 8% 9% 0% 5% 7% 11%
Local Authority 7% 6% 8% 5% 0% 9% 4% 6% 18% 10% 13% 5% 7% 0% 10% 12% 4%
Chambers of Commerce 6% 7% 2% 7% 8% 19% 1% 6% 0% 4% 12% 4% 6% 0% 13% 1% 6%
Professional body (e.g. accounting, marketing, personnel consultants) 4% 2% 11% 5% 3% 0% 2% 4% 11% 6% 2% 4% 4% 0% 0% 2% 5%
Friends/family 3% 4% 0% 0% 0% 0% 4% 3% 5% 4% 0% 4% 3% 0% 9% 7% 0%
Business representation organisation 2% 2% 4% 7% 0% 12% 1% *% 2% 1% 1% 3% 2% 0% 0% 0% 4%
Business networking organisation 2% 1% 2% 5% *% 0% 1% 3% 2% 3% 1% 2% 2% 0% 0% 5% 1%
Gov.uk website 1% 1% 1% 2% 0% 0% *% 3% 0% 2% *% 1% 1% 0% 0% 1% 1%
Local Enterprise Partnership (LEP) 1% 1% 0% 0% 0% 0% 0% 3% 0% 2% 0% 1% 1% 0% 0% 0% 2%
Business Link helpline 1% 1% 0% 0% 7% 0% 0% 0% 0% 0% 0% 1% 1% 0% 0% 0% 2%
Manufacturing Advisory Service (MAS) 1% 0% 3% 5% 5% 0% 0% 0% 0% 0% 2% *% 1% 0% 0% 0% 1%
Federation of Small Businesses (FSB) 1% 0% 2% 4% 1% 0% *% 1% 0% 1% *% 1% 1% 0% 0% 1% 1%
Businesslink.gov.uk website *% 0% 0% 2% 1% 0% 0% 0% 0% 0% 0% *% *% 0% 0% 0% *%
Business in You 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Great/ Business Is Great 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
HMRC website 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Local Library 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Government department 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Google/internet search 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Other 25% 24% 27% 35% 36% 13% 28% 18% 34% 23% 41% 21% 25% 0% 27% 12% 30%
None of these 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know 4% 4% 4% 2% 6% 9% 6% *% 3% 1% 0% 5% 4% 0% 0% 5% 5%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.4 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C4. What did you seek information or advice about in the last year? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have sought business information or advice Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 236 75 100 61 47 22 50 59 58 117 61 175 236 0 19 52 165
Weighted Bases 185 140 38 8 27 25 56 55 24 78 37 148 185 0 28 44 114
Financial advice/info for the general running of the business 23% 25% 19% 16% 20% 31% 22% 23% 19% 22% 24% 23% 23% 0% 29% 16% 24%
Business plan/strategy 22% 23% 20% 14% 10% 42% 30% 16% 12% 15% 28% 21% 22% 0% 20% 23% 23%
Business growth 15% 16% 12% 7% 17% 10% 19% 10% 17% 13% 24% 12% 15% 0% 0% 22% 15%
Tax/national insurance law and payments 14% 14% 15% 14% 8% 2% 13% 21% 22% 21% 6% 16% 14% 0% 30% 13% 11%
Regulations 12% 10% 16% 20% 5% 13% 9% 14% 17% 15% 14% 11% 12% 0% 20% 9% 11%
Financial advice/info on where to get finance 9% 9% 8% 10% 17% 0% 5% 11% 11% 11% 24% 5% 9% 0% 8% 9% 8%
Employment law/redundancies 8% 7% 9% 3% 10% 0% 6% 10% 12% 10% 5% 8% 8% 0% 0% 13% 7%
Legal advice 4% 3% 7% 6% 5% 2% 6% 2% 9% 4% 5% 4% 4% 0% 5% 2% 5%
E-commerce/technology 4% 4% 2% 3% 2% 0% 4% 7% 2% 6% 2% 4% 4% 0% 9% 4% 3%
Government grants available 4% 4% 4% 3% 5% 9% 0% 6% 1% 5% 5% 4% 4% 0% *% 14% 1%
Exporting 4% 4% 1% 2% 2% 0% 4% 7% 0% 5% *% 4% 4% 0% 0% 5% 4%
Marketing/advertising 4% 3% 3% 7% 2% 0% 5% 4% 2% 4% 2% 4% 4% 0% 0% 5% 4%
Training/skills needs 3% 2% 8% 5% 2% 1% 2% 3% 10% 5% 2% 3% 3% 0% 5% 4% 2%
Human Resources/staffing issues 3% 3% 5% 5% 2% 1% 1% 8% 3% 6% 1% 4% 3% 0% 0% 5% 3%
Environment 1% 1% 2% 2% 6% 2% 0% 0% 0% 0% 1% 1% 1% 0% 0% 1% 2%
Health and Safety 1% 0% 3% 5% 3% 1% 0% 0% 2% 1% 1% 1% 1% 0% 0% *% 1%
Moving/extending premises *% 0% 1% 2% 0% 0% 0% *% 1% 1% 0% *% *% 0% 0% 0% *%
Mergers/acquisitions *% 0% 0% 3% 0% 0% 0% *% 1% *% 0% *% *% 0% 0% 0% *%
Quality control 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Other 16% 17% 14% 19% 19% 39% 8% 14% 14% 14% 15% 17% 16% 0% 8% 12% 20%
None of these 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know 1% 0% 2% 2% 0% 0% 1% *% 1% 1% 0% 1% 1% 0% 0% 0% 1%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.5 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C5. How satisfied or dissatisfied were you with the information or advice you found? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have sought business information or advice Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 236 75 100 61 47 22 50 59 58 117 61 175 236 0 19 52 165
Weighted Bases 185 140 38 8 27 25 56 55 24 78 37 148 185 0 28 44 114
Very satisfied (2) 59% 60% 58% 51% 51% 36% 60% 68% 70% 69% 50% 62% 59% 0% 77% 64% 53%
Fairly satisfied (1) 25% 23% 31% 39% 16% 43% 28% 21% 21% 21% 31% 24% 25% 0% 16% 21% 29%
Neither satisfied nor dissatisfied (0) 6% 6% 4% 4% 13% 2% 4% 7% 4% 6% 6% 6% 6% 0% 0% 11% 5%
Fairly dissatisfied (-1) 4% 4% 3% 7% 5% 10% 2% 4% 0% 3% 9% 2% 4% 0% 0% 1% 6%
Very dissatisfied (-2) 5% 7% 1% 0% 13% 9% 5% 0% 5% 2% 5% 5% 5% 0% 8% 3% 6%
Don't know *% 0% 2% 0% 1% 0% 1% 0% 0% 0% 0% 1% *% 0% 0% 0% 1%
Summary: Satisfied 85% 83% 89% 89% 67% 79% 88% 89% 91% 90% 81% 86% 85% 0% 92% 85% 82%
Summary: Dissatisfied 9% 11% 4% 7% 18% 19% 7% 4% 5% 4% 14% 8% 9% 0% 8% 4% 11%
Base for stats 184 140 37 8 26 25 55 55 24 78 37 147 184 0 28 44 113
Mean 1.3 1.26 1.46 1.33 0.88 0.87 1.38 1.54 1.5 1.53 1.13 1.35 1.3 0 1.54 1.43 1.2
Standard error 0.07 0.13 0.08 0.11 0.22 0.27 0.15 0.1 0.13 0.08 0.15 0.08 0.07 0 0.25 0.13 0.09
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.6 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C5A. How did you mainly access the information or advice you received?  Was it ...? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have sought business information or advice Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 236 75 100 61 47 22 50 59 58 117 61 175 236 0 19 52 165
Weighted Bases 185 140 38 8 27 25 56 55 24 78 37 148 185 0 28 44 114
Face to face 64% 62% 67% 77% 66% 25% 77% 67% 64% 66% 72% 62% 64% 0% 69% 80% 57%
Through a website 8% 11% 0% 2% 7% 10% 10% 7% 10% 8% 8% 9% 8% 0% 17% 0% 10%
By email 8% 7% 11% 9% 1% 4% 8% 10% 16% 12% 6% 9% 8% 0% 4% 7% 9%
On the phone 17% 17% 16% 10% 25% 50% 3% 15% 8% 13% 15% 17% 17% 0% 9% 13% 20%
Through social media 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Other 2% 2% 2% 1% 0% 10% 0% 1% 3% 1% 0% 2% 2% 0% 0% 1% 3%
None of these 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know 1% 0% 4% 0% 1% 0% 2% 0% 0% 0% 0% 1% 1% 0% 0% 0% 1%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.7 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C6. When you look for business information or advice, do you use the internet to identify potential providers? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have sought business information or advice Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 236 75 100 61 47 22 50 59 58 117 61 175 236 0 19 52 165
Weighted Bases 185 140 38 8 27 25 56 55 24 78 37 148 185 0 28 44 114
Yes 76% 76% 72% 79% 65% 88% 66% 87% 71% 82% 83% 74% 76% 0% 85% 64% 78%
No 24% 24% 27% 21% 35% 12% 34% 13% 28% 18% 17% 26% 24% 0% 15% 36% 22%
Don't know *% 0% 1% 0% 0% 0% 0% 0% 1% *% 0% *% *% 0% 0% 1% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.8 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C7. In which areas do you think you will need business information or advice on over the next year? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Financial advice/info for the general running of the business 9% 9% 8% 9% 6% 12% 11% 10% 5% 8% 5% 10% 20% 3% 13% 15% 6%
Regulations 7% 6% 8% 15% 4% 9% 7% 7% 5% 6% 12% 6% 11% 4% 10% 5% 7%
Tax/national insurance law and payments 6% 6% 5% 7% 3% 1% 4% 10% 9% 10% 13% 5% 6% 6% 0% 5% 7%
Employment law/redundancies 6% 5% 8% 9% 2% 6% 8% 6% 3% 5% 4% 6% 6% 6% 10% 10% 3%
Financial advice/info on where to get finance 4% 4% 5% 6% 4% 1% 3% 6% 5% 6% 10% 3% 8% 2% 7% 7% 2%
Marketing/advertising 3% 3% 3% 2% 0% 0% 4% 4% 3% 4% *% 3% 6% 1% 7% 4% 2%
E-commerce/technology 3% 2% 3% 6% 3% *% *% 5% 5% 5% 1% 3% 4% 2% 1% 2% 3%
Business growth 2% 2% 5% 8% 1% 1% 2% 3% 3% 3% 1% 3% 6% *% 6% 2% 2%
Training/skills needs 2% 2% 4% 4% 1% 1% 2% 1% 6% 3% 2% 2% 5% *% 6% 3% 2%
Human resources/staffing issues 2% 1% 6% 1% 1% 1% 4% *% 2% 1% 3% 2% 5% *% 0% 2% 2%
Business plan/strategy 2% 1% 4% 6% *% 1% 3% 1% 3% 2% 1% 2% 4% *% 0% 2% 2%
Legal advice 2% 1% 4% 4% *% 1% 2% 1% 3% 2% 6% 1% 4% *% 3% 1% 2%
Exporting 2% 2% 2% 5% 2% 0% *% 5% *% 3% 6% 1% 3% 1% 0% 2% 2%
Health and Safety 1% 1% 3% 2% 1% 0% 1% 2% 1% 2% 1% 1% 1% 1% 0% 2% 1%
Government grants available 1% 1% *% 2% *% 4% 0% 0% 1% *% *% 1% *% 1% *% 0% 1%
Mergers/acquisitions *% 0% 0% 1% 0% 0% 0% *% 0% *% 0% *% *% 0% 0% 0% *%
Quality control *% 0% 0% 1% 0% 0% 0% 0% *% *% 0% *% *% 0% 0% *% 0%
Moving/extending premises 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Other 10% 11% 3% 9% 19% 1% 11% 8% 9% 8% 9% 10% 18% 5% 21% 11% 8%
No business information or advice will be needed 50% 51% 44% 29% 55% 51% 54% 42% 49% 45% 38% 51% 19% 67% 33% 44% 53%
Don't know 6% 5% 8% 8% 5% 16% 3% 4% 8% 6% 4% 6% 6% 6% 8% 4% 6%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.9 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C7a. If you wanted information on what the Government is doing to support small businesses, where would you look, or who would you ask? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Google/internet search 34% 34% 39% 27% 23% 39% 42% 29% 34% 31% 40% 34% 36% 33% 39% 35% 34%
GOV.UK/Business Link website 22% 22% 21% 27% 17% 19% 25% 22% 25% 23% 13% 24% 26% 20% 41% 26% 19%
Business representation organisation/trade association/Chamber of Commerce 10% 10% 12% 13% 8% 9% 7% 15% 10% 14% 9% 11% 10% 11% 4% 10% 11%
Accountant 10% 10% 8% 6% 8% 9% 8% 12% 9% 11% 8% 10% 8% 10% 10% 9% 10%
Local Authority 5% 6% 3% 3% 1% *% 12% 3% 1% 3% 3% 6% 7% 4% 29% 5% 2%
Bank manager/advisor 3% 3% 3% 2% 3% 1% *% 6% 4% 5% 3% 3% 1% 4% 1% 2% 3%
Consultant 2% 2% 2% 2% 9% 0% 2% 1% *% 1% 4% 2% 5% *% 4% 2% 2%
Government departments 2% 2% 3% 5% 3% *% 0% 5% *% 3% 5% 1% 3% 1% 1% 2% 2%
Business colleagues 2% 1% 4% 9% 4% *% 1% 1% 4% 2% 1% 2% 2% 1% 3% 3% 1%
Local MP 1% 1% 1% 1% 3% 0% 2% *% 2% 1% 1% 1% 2% 1% 0% 2% 1%
Local Enterprise Partnership (LEP) 1% *% 1% 2% 1% 1% 0% 1% *% 1% 1% 1% 1% *% 1% *% 1%
Manufacturing Advisory Service (MAS) *% *% *% 2% 1% 0% 0% 1% 0% 1% *% 1% *% 1% 0% 0% 1%
Newspapers *% *% 2% 0% 2% 0% *% *% *% *% 0% 1% 1% *% 0% *% 1%
Television *% *% *% 0% 0% 0% 0% 1% 0% 1% 0% *% *% *% 0% 0% 1%
Magazines *% *% 1% 0% 2% 0% *% 0% 0% 0% 1% *% 1% 0% 0% 0% 1%
Auditors *% 0% *% 4% 1% *% *% *% 0% *% *% *% *% *% 0% *% *%
Mentor *% 0% 1% 0% 0% 1% *% 0% 0% 0% 1% 0% *% 0% 0% 0% *%
GREAT/BUSINESS IS GREAT website 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Radio 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Other 6% 6% 9% 5% 4% 6% 7% 7% 4% 6% 10% 6% 4% 8% 11% 6% 6%
Nowhere - would not want this information 7% 8% 4% 11% 10% 15% 4% 6% 9% 7% 5% 8% 7% 8% *% 6% 9%
Don't know 12% 13% 9% 5% 16% 13% 11% 13% 10% 12% 12% 13% 8% 15% 7% 11% 13%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.10 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C8. Are you aware of the GOV.UK website? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where not spontaneously aware of GOV.UK Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 393 174 151 68 76 36 88 106 87 193 67 326 177 216 22 82 288
Weighted Bases 397 330 58 9 50 51 123 122 52 174 53 345 137 260 26 97 272
Yes 80% 78% 86% 88% 72% 71% 85% 82% 78% 81% 75% 80% 82% 79% 77% 89% 78%
No 20% 21% 13% 10% 27% 29% 15% 18% 20% 18% 25% 19% 18% 21% 23% 10% 22%
Don't know *% *% *% 1% 1% 0% 0% 0% 3% 1% *% *% *% 1% 0% 1% *%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.11 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C9. And are you aware of the tools and guidance for businesses section on the GOV.UK website? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where aware of GOV.UK Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 439 182 172 85 73 39 100 121 106 227 79 360 203 236 25 103 311
Weighted Bases 427 351 66 11 47 48 145 132 56 188 46 381 161 267 37 120 271
Yes 45% 42% 55% 60% 47% 58% 46% 36% 49% 40% 44% 45% 46% 44% 63% 41% 44%
No 53% 54% 44% 40% 53% 37% 50% 61% 51% 58% 56% 52% 52% 53% 37% 56% 53%
Don't know 3% 3% 1% 0% 0% 5% 4% 3% 0% 2% 0% 3% 2% 3% 0% 4% 3%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.12 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C10. Were you aware that the business section on the GOV.UK website has replaced businesslink.gov.uk? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where aware of business section of GOV.UK Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 221 77 93 51 30 23 52 52 64 116 40 181 104 117 16 51 154
Weighted Bases 191 148 36 7 22 28 66 48 27 75 20 170 74 117 23 49 119
Yes 54% 53% 59% 46% 54% 46% 51% 60% 54% 58% 51% 54% 64% 47% 56% 46% 56%
No 45% 46% 38% 54% 45% 54% 47% 36% 46% 40% 45% 45% 35% 51% 44% 53% 42%
Don't know 2% 1% 3% 0% 2% 0% 1% 4% 0% 3% 4% 1% *% 2% 0% 1% 2%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.13 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C11. How, or from whom or where, did you first find out about the business section of GOV.UK? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where aware of business section of GOV.UK Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 221 77 93 51 30 23 52 52 64 116 40 181 104 117 16 51 154
Weighted Bases 191 148 36 7 22 28 66 48 27 75 20 170 74 117 23 49 119
GOV.UK (visited it for other purposes) 20% 22% 13% 9% 24% 19% 28% 11% 15% 12% 11% 21% 11% 26% 11% 34% 16%
Internet search/google/other search engines 15% 12% 24% 19% 15% 25% 12% 10% 18% 13% 28% 13% 14% 16% 4% 8% 20%
Friends/work colleagues 9% 10% 6% 10% 0% 10% 14% 11% 2% 8% 1% 10% 15% 6% 20% 14% 5%
Accountant 6% 7% 3% 0% 11% 17% 0% 8% 4% 6% 10% 6% 6% 6% 9% 5% 6%
Businesslink.gov.uk website 5% 4% 8% 8% 0% 1% 7% 2% 12% 6% 6% 4% 3% 6% 6% 2% 6%
Direct mail/marketing 3% 3% 4% 2% 6% 3% 5% 0% 4% 1% 1% 4% 5% 3% 12% 3% 2%
Business Link helpline 2% 2% 2% 2% 0% 0% 1% 7% 2% 5% 2% 2% 5% *% 6% 5% 1%
Professional body (e.g. accounting, marketing, personnel consultants) 2% 2% 2% 2% 0% 0% 1% 7% 0% 5% 0% 2% 5% 0% 6% 0% 2%
HMRC website 2% 2% 2% 2% 7% 0% 1% 3% 0% 2% 0% 2% 0% 3% 0% 0% 3%
From doing a survey 1% 1% 1% 2% 0% 1% 1% 4% 0% 3% 2% 1% 3% *% 0% 5% *%
Chambers of Commerce 1% 0% 2% 4% 2% 0% 1% 0% *% *% 1% 1% 1% *% 1% 1% 1%
Federation of Small Businesses (FSB) *% 0% 1% 2% 0% 0% 1% 0% *% *% 2% *% 1% 0% 0% 0% *%
Business representation organisation *% 0% 1% 0% 0% 0% 1% 0% 0% 0% 0% *% 1% 0% 0% 1% 0%
Bank *% 0% 0% 2% 0% 1% 0% 0% 0% 0% 0% *% *% 0% 0% 0% *%
Local Enterprise Partnership (LEP) *% 0% 0% 2% 0% 0% 0% 0% *% *% 0% *% *% 0% 0% 0% *%
Business networking organisation *% 0% 0% 2% 0% 0% 0% *% 0% *% 0% *% 0% *% 0% 0% *%
Business in You 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Great/ Business Is Great 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Local Library 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Solicitor/lawyer 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Business Link contact 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
By chance/ just came across it 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Other 19% 20% 15% 16% 26% 4% 25% 12% 23% 16% 25% 18% 9% 24% 10% 18% 20%
None of these 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know 16% 16% 16% 19% 9% 21% 8% 27% 19% 24% 15% 17% 24% 11% 22% 5% 20%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.14 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C12. Have you ever visited the business section on the GOV.UK website? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where aware of business section of GOV.UK Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 221 77 93 51 30 23 52 52 64 116 40 181 104 117 16 51 154
Weighted Bases 191 148 36 7 22 28 66 48 27 75 20 170 74 117 23 49 119
Yes 65% 67% 57% 61% 48% 87% 69% 51% 72% 59% 73% 64% 71% 61% 73% 65% 64%
No 31% 30% 37% 37% 52% 13% 24% 45% 28% 38% 27% 32% 24% 36% 27% 29% 33%
Don't know 4% 3% 6% 2% 0% 0% 8% 4% 0% 3% 1% 4% 5% 3% 0% 5% 4%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.15 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C13. When did you last visited the business section on the GOV.UK website? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have visited business section of GOV.UK Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 136 51 54 31 17 18 32 32 37 69 29 107 69 67 11 30 95
Weighted Bases 124 100 21 4 10 24 45 25 20 44 15 110 53 72 17 32 75
Since 1st January 2013 82% 82% 84% 81% 78% 58% 87% 95% 86% 91% 99% 80% 87% 79% 82% 85% 81%
October to December 2012 7% 8% 2% 3% 0% 29% 0% 2% 5% 3% 0% 8% 2% 10% 6% *% 10%
Before October 2012 8% 7% 9% 13% 5% 13% 12% 1% 2% 2% 1% 9% 11% 5% 12% 7% 7%
Don't know 3% 3% 5% 3% 17% 0% 1% 1% 7% 4% 0% 4% 0% 6% 0% 7% 2%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.16 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C14. Since October 2012, have you visited the tools and guidance for business section on GOV.UK to look for specific information? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have visited business section of GOV.UK since October 2012 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 124 48 49 27 15 14 29 31 35 66 28 96 62 62 10 29 85
Weighted Bases 115 92 19 4 10 21 40 24 19 44 15 100 47 68 15 29 70
Yes 54% 52% 66% 52% 79% 53% 55% 40% 60% 49% 73% 52% 58% 52% 59% 64% 49%
No 37% 39% 26% 34% 19% 36% 38% 43% 38% 40% 26% 38% 37% 37% 41% 21% 43%
Don't know 9% 9% 9% 14% 3% 11% 7% 17% 2% 11% 1% 10% 5% 12% 0% 16% 8%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.17 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C15. On the occasions you visited the business section of GOV.UK, did you find the specific information that you were looking for? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have visited business section of GOV.UK since October 2012 for specific information Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 70 25 31 14 10 8 19 14 19 33 20 50 35 35 6 19 45
Weighted Bases 62 48 12 2 8 11 22 10 12 21 11 52 27 35 9 19 35
Always 58% 60% 49% 59% 70% 70% 49% 29% 79% 57% 63% 57% 53% 62% 57% 45% 65%
Sometimes 32% 30% 42% 27% 30% 30% 36% 46% 17% 30% 32% 32% 38% 28% 43% 44% 23%
Never 1% 0% 6% 7% 0% 0% 2% 1% 3% 2% 5% 1% 2% 1% 0% 0% 3%
Don't know 8% 10% 3% 7% 0% 0% 13% 23% 1% 11% 0% 10% 7% 9% 0% 11% 9%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.18 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C16. How did you look for this specific information? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have visited business section of GOV.UK since October 2012 for specific information Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 70 25 31 14 10 8 19 14 19 33 20 50 35 35 6 19 45
Weighted Bases 62 48 12 2 8 11 22 10 12 21 11 52 27 35 9 19 35
Via the search option within GOV.UK 43% 47% 29% 28% 49% 45% 30% 76% 33% 52% 50% 41% 53% 34% 27% 47% 45%
By browsing through the links 21% 18% 30% 22% 33% 28% 9% 19% 29% 25% 30% 19% 21% 20% 16% 27% 19%
Both of these methods 36% 35% 41% 50% 18% 27% 61% 5% 38% 23% 20% 40% 25% 45% 57% 27% 37%
Other 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
None of these 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Refused 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.19 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C17. Generally, how easy was it to find the specific information you were looking for? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have visited business section of GOV.UK since October 2012 and found specific information Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 63 23 28 12 10 8 17 11 17 28 18 45 32 31 6 17 40
Weighted Bases 56 43 11 2 8 11 19 7 11 19 10 46 25 31 9 17 31
Very easy (2) 26% 26% 26% 52% 43% 27% 20% 33% 21% 26% 26% 26% 22% 30% 1% 27% 33%
Fairly easy (1) 61% 63% 57% 39% 53% 52% 72% 41% 71% 59% 55% 63% 71% 53% 99% 67% 47%
Not very easy (-1) 11% 11% 12% 0% 4% 19% 5% 26% 8% 15% 19% 9% 4% 17% 0% 6% 17%
Not at all easy (-2) 1% 0% 5% 9% 0% 1% 3% 0% 0% 0% 0% 2% 3% 0% 0% 0% 2%
Don't know 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Summary: Easy 88% 89% 83% 91% 96% 80% 92% 74% 92% 85% 81% 89% 93% 83% 100% 94% 81%
Summary: Not easy 12% 11% 17% 9% 4% 20% 8% 26% 8% 15% 19% 11% 7% 17% 0% 6% 19%
Base for stats 56 43 11 2 8 11 19 7 11 19 10 46 25 31 9 17 31
Mean 1 1.03 0.87 1.23 1.34 0.85 1 0.81 1.04 0.95 0.89 1.03 1.05 0.97 1.01 1.15 0.92
Standard error 0.12 0.18 0.22 0.54 0.24 0.4 0.21 0.37 0.19 0.18 0.25 0.13 0.14 0.18 0.05 0.17 0.18
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.20 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C18. Generally, what did you think of the content and usefulness of the information you found? Was it... Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have visited business section of GOV.UK since October 2012 and found specific information Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 63 23 28 12 10 8 17 11 17 28 18 45 32 31 6 17 40
Weighted Bases 56 43 11 2 8 11 19 7 11 19 10 46 25 31 9 17 31
Very useful (2) 43% 44% 42% 35% 4% 27% 51% 39% 77% 62% 14% 50% 44% 43% 84% 25% 42%
Fairly useful (1) 46% 43% 54% 65% 73% 54% 47% 35% 23% 28% 82% 38% 49% 43% 16% 53% 50%
Not very useful (-1) 10% 13% 0% 0% 23% 19% 0% 26% 0% 10% 0% 13% 8% 12% 0% 22% 7%
Not at all useful (-2) 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know 1% 0% 4% 0% 0% 0% 2% 0% 0% 0% 4% 0% 0% 1% 0% 0% 1%
Summary: Useful 89% 87% 96% 100% 77% 81% 98% 74% 100% 90% 96% 87% 92% 86% 100% 78% 92%
Summary: Not useful 10% 13% 0% 0% 23% 19% 0% 26% 0% 10% 0% 13% 8% 12% 0% 22% 7%
Base for stats 56 43 11 2 8 11 18 7 11 19 10 46 25 31 9 17 30
Mean 1.23 1.17 1.44 1.35 0.59 0.89 1.52 0.87 1.77 1.42 1.14 1.25 1.28 1.19 1.84 0.81 1.29
Standard error 0.11 0.2 0.1 0.23 0.3 0.38 0.13 0.38 0.11 0.18 0.09 0.15 0.15 0.18 0.16 0.26 0.13
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.21 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C19. Since October 2012, have you found other information or advice in the tools and guidance for business section on GOV.UK that you were not specifically looking for? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have visited business section of GOV.UK since October 2012 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 124 48 49 27 15 14 29 31 35 66 28 96 62 62 10 29 85
Weighted Bases 115 92 19 4 10 21 40 24 19 44 15 100 47 68 15 29 70
Yes 31% 32% 25% 38% 13% 6% 44% 40% 27% 34% 32% 31% 24% 35% 43% 42% 24%
No 64% 62% 74% 59% 87% 94% 49% 52% 66% 58% 68% 63% 71% 59% 57% 52% 70%
Don't know 5% 6% 2% 4% 0% 0% 7% 8% 7% 8% 1% 6% 4% 6% 0% 6% 6%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.22 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C20. Generally, what did you think of the content and usefulness of this other information you found? Was it... Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have visited business section of GOV.UK since October 2012 and found other information Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 37 15 12 10 2 4 10 11 10 21 10 27 19 18 4 10 23
Weighted Bases 35 29 5 1 1 1 18 10 5 15 5 31 11 24 6 12 17
Very useful (2) 40% 37% 68% 0% 0% 39% 38% 37% 59% 44% 19% 43% 26% 46% 43% 31% 45%
Fairly useful (1) 59% 63% 22% 100% 100% 61% 59% 63% 41% 56% 71% 57% 70% 54% 57% 69% 52%
Not very useful (-1) 1% 0% 9% 0% 0% 0% 2% 0% 0% 0% 10% 0% 4% 0% 0% 0% 3%
Not at all useful (-2) 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Don't know 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Summary: Useful 99% 100% 91% 100% 100% 100% 98% 100% 100% 100% 90% 100% 96% 100% 100% 100% 97%
Summary: Not useful 1% 0% 9% 0% 0% 0% 2% 0% 0% 0% 10% 0% 4% 0% 0% 0% 3%
Base for stats 35 29 5 1 1 1 18 10 5 15 5 31 11 24 6 12 17
Mean 1.37 1.37 1.49 1 1 1.39 1.33 1.37 1.59 1.44 1 1.43 1.18 1.46 1.43 1.31 1.4
Standard error 0.09 0.13 0.29 0 0 0.63 0.2 0.15 0.17 0.11 0.27 0.1 0.15 0.12 0.27 0.15 0.14
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.23 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C21. Have you ever visited any part of the GOV.UK website other than the tools and guidance for business section? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where aware of GOV.UK Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 439 182 172 85 73 39 100 121 106 227 79 360 203 236 25 103 311
Weighted Bases 427 351 66 11 47 48 145 132 56 188 46 381 161 267 37 120 271
Yes 53% 53% 53% 59% 52% 43% 46% 60% 64% 61% 64% 52% 59% 49% 47% 48% 56%
No 42% 42% 42% 35% 44% 57% 46% 34% 35% 34% 34% 43% 39% 43% 53% 44% 39%
Don't know 5% 5% 5% 5% 4% 0% 8% 6% 1% 5% 2% 6% 2% 7% 0% 8% 5%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.24 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C22. Have you used the Business Link Helpline for any purpose in the last 12 months? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Yes 5% 5% 5% 5% 3% 5% 5% 5% 4% 5% 1% 5% 6% 4% 12% 3% 5%
No 94% 94% 93% 95% 94% 91% 94% 95% 95% 95% 95% 94% 93% 95% 88% 97% 94%
Don't know 1% 1% 1% 0% 3% 4% *% 0% 1% *% 4% 1% 2% 1% 0% 0% 2%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.25 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C23. On any occasion that you used it in the last 12 months, were you offered a call back from a Business Support Adviser to discuss your business needs? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have used Business Link Helpline Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 24 10 10 4 4 3 6 6 5 11 2 22 13 11 3 6 15
Weighted Bases 24 20 4 1 2 3 9 8 2 10 * 24 10 14 5 3 16
Yes 25% 17% 68% 26% 0% 19% 13% 49% 24% 42% 0% 26% 40% 14% 28% 69% 15%
No 65% 74% 15% 74% 69% 81% 87% 27% 76% 39% 100% 64% 54% 72% 72% 12% 73%
Don't know 10% 10% 16% 0% 31% 0% 0% 25% 0% 19% 0% 11% 6% 14% 0% 19% 12%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.26 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C24. Generally, how useful did you find your experiences of using the Business Link Helpline? Was it... Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have used Business Link Helpline Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 24 10 10 4 4 3 6 6 5 11 2 22 13 11 3 6 15
Weighted Bases 24 20 4 1 2 3 9 8 2 10 * 24 10 14 5 3 16
Very useful (2) 19% 19% 21% 0% 16% 14% 27% 19% 0% 14% 0% 19% 40% 3% 74% 10% 3%
Fairly useful (1) 69% 71% 56% 76% 84% 86% 67% 54% 88% 63% 70% 69% 57% 78% 26% 90% 79%
Not very useful (-1) 1% 0% 8% 0% 0% 0% 0% 0% 12% 3% 0% 1% 3% 0% 0% 0% 2%
Not at all useful (-2) 2% 0% 15% 0% 0% 0% 7% 0% 0% 0% 0% 2% 0% 4% 0% 0% 4%
Don't know 8% 10% 0% 24% 0% 0% 0% 27% 0% 20% 30% 8% 0% 15% 0% 0% 13%
Summary: Useful 88% 90% 77% 76% 100% 100% 93% 73% 88% 77% 70% 88% 97% 81% 100% 100% 82%
Summary: Not useful 4% 0% 23% 0% 0% 0% 7% 0% 12% 3% 0% 4% 3% 4% 0% 0% 6%
Base for stats 22 18 4 * 2 3 9 6 2 8 * 22 10 12 5 3 14
Mean 1.1 1.21 0.59 1 1.16 1.14 1.07 1.26 0.77 1.11 1 1.1 1.34 0.89 1.74 1.1 0.86
Standard error 0.15 0.14 0.48 - 0.26 0.25 0.4 0.24 0.37 0.2 - 0.16 0.18 0.24 0.28 0.15 0.2
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.27 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C25. Have you had any difficulties, or important information or advice needs that you did not get external advice or support for in the last 12 months? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: All Respondents Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 508 221 194 93 91 47 112 139 119 258 89 419 236 272 30 112 365
Weighted Bases 508 422 74 12 60 62 164 154 68 221 59 449 185 323 43 131 331
Yes 2% 2% 2% 4% 4% 7% *% 2% 1% 2% 2% 2% 5% 1% 5% 3% 1%
No 97% 97% 95% 96% 95% 88% 99% 98% 98% 98% 98% 97% 93% 99% 95% 96% 97%
Don't know 1% 1% 3% 0% 1% 5% *% 0% 1% *% 1% 1% 2% *% 0% *% 1%
9317 - Business Barometer Feb 2014 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Table 3.28 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
C26. Which of the following, if any, were reasons why you did not seek information or assistance for these difficulties or needs? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Base: Where have had difficulties or needs that did not get support for Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
Not set Not set SIZE Not set Not set SECTOR Not set Not set Not set Not set Not set SOUGHT FINANCE IN L6M Not set BUSINESS ADVICE Not set AGE OF BUSINESS Not set Not set
Not set Total Micro Small Medium Prod- uction Constr- uction TRAD Business services Other services All services Yes No Yes No 0-3 years 4-10 years 10+ years
Unweighted Bases 14 5 5 4 5 3 1 3 2 5 5 9 11 3 1 4 9
Weighted Bases 11 9 2 1 3 4 1 3 1 4 1 10 9 2 2 4 5
You did not know where to find the appropriate advice 66% 67% 67% 29% 80% 100% 100% 0% 50% 9% 32% 69% 75% 27% 100% 61% 55%
You did not feel that the right type of advice existed 61% 60% 67% 53% 85% 52% 100% 48% 50% 48% 45% 62% 69% 27% 100% 13% 88%
You had sufficient expertise and resource within your own business 55% 60% 32% 47% 72% 48% 100% 52% 0% 43% 25% 58% 60% 33% 100% 13% 74%
You had doubts about the benefit or value of obtaining advice 53% 60% 18% 53% 85% 52% 0% 48% 0% 40% 12% 57% 65% 0% 100% 0% 82%
You had concerns about whether you would be able to trust external advice 33% 36% 18% 29% 80% 3% 0% 48% 0% 40% 0% 36% 41% 0% 0% 0% 79%
Obtaining advice would have been too expensive 32% 40% 0% 0% 0% 48% 0% 48% 0% 40% 0% 35% 39% 0% 0% 48% 31%
You did not have time to use external advice 19% 24% 0% 0% 0% 48% 0% 0% 0% 0% 0% 21% 23% 0% 0% 48% 0%
Some other reason for not getting external advice 9% 0% 51% 24% 23% 0% 0% 4% 50% 12% 43% 6% 12% 0% 0% 7% 16%
None 13% 16% 0% 0% 0% 0% 0% 48% 0% 40% 0% 14% 0% 67% 0% 33% 0%
Don't know 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%