Official Statistics

Wave 24 - Variable labels

Updated 1 February 2018
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respnum Respondent number
q2 Q.2 - Level of thought given to saving energy in the home Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q3 Q.3 - Level of support for renewable energy for providing electricity, fuel and heat Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q14a Q.14A - Opinion in relation to nuclear energy in the UK - level of support Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15a Q.15A - Awareness/knowledge of 'fracking' Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15b Q.15B - Whether support or oppose hydraulic fracturing for shale gas Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c1 Q.15C1 - Reason for supporting hydraulic fracturing for shale gas : Good for local jobs and investment Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c2 Q.15C2 - Reason for supporting hydraulic fracturing for shale gas : Reduces dependence from other countries for UK s energy supply Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c3 Q.15C3 - Reason for supporting hydraulic fracturing for shale gas :Reduces dependence on fossil fuels (coal, oil) Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c4 Q.15C4 - Reason for supporting hydraulic fracturing for shale gas : Need to use all available energy sources : Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c5 Q.15C5 - Reason for supporting hydraulic fracturing for shale gas : Will have positive impact on climate change \ meeting carbon reduction targets Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c6 Q.15C6 - Reason for supporting hydraulic fracturing for shale gas : May result in cheaper energy bills Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c7 Q.15C7 - Reason for supporting hydraulic fracturing for shale gas : Will have positive impact on UK economy Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c8 Q.15C8 - Reason for supporting hydraulic fracturing for shale gas : Won't affect me\my local area so no personal impact Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c9 Q.15C9 - Reason for supporting hydraulic fracturing for shale gas : Positive reports in the media Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c10 Q.15C10 - Reason for supporting hydraulic fracturing for shale gas : Community benefits Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c11 Q.15C11 - Reason for supporting hydraulic fracturing for shale gas : Shale Wealth Fund Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c12 Q.15C12 - Reason for supporting hydraulic fracturing for shale gas : No specific reason Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c13 Q.15C13 - Reason for supporting hydraulic fracturing for shale gas : Other Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15c14 Q.15C14 - Reason for supporting hydraulic fracturing for shale gas : Don't know Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d1 Q.15D1 - Reason for opposing hydraulic fracturing for shale gas : Loss\destruction of natural environment Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d2 Q.15D2 - Reason for opposing hydraulic fracturing for shale gas : Increased traffic\noise\disruption Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d3 Q.15D3 - Reason for opposing hydraulic fracturing for shale gas : Local house prices will fall Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d4 Q.15D4 - Reason for opposing hydraulic fracturing for shale gas : Use of chemicals in the process Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d5 Q.15D5 - Reason for opposing hydraulic fracturing for shale gas : Should focus on developing renewable energy sources Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d6 Q.15D6 - Reason for opposing hydraulic fracturing for shale gas : Should focus on developing other energy sources Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d7 Q.15D7 - Reason for opposing hydraulic fracturing for shale gas : Risk of contamination to water supply Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d8 Q.15D8 - Reason for opposing hydraulic fracturing for shale gas : Risk of earthquakes Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d9 Q.15D9 - Reason for opposing hydraulic fracturing for shale gas : Negative impact on climate change \ meeting carbon reduction targets Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d10 Q.15D10 - Reason for opposing hydraulic fracturing for shale gas : Not a safe process Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d11 Q.15D11 - Reason for opposing hydraulic fracturing for shale gas : Will not be regulated effectively Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d12 Q.15D12 - Reason for opposing hydraulic fracturing for shale gas : Negative reports in the media Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d13 Q.15D13 - Reason for opposing hydraulic fracturing for shale gas : Too much risk \ uncertainty to support at present Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d14 Q.15D14 - Reason for opposing hydraulic fracturing for shale gas : No specific reason Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d15 Q.15D15 - Reason for opposing hydraulic fracturing for shale gas : Other Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15d16 Q.15D16 - Reason for opposing hydraulic fracturing for shale gas : Don't know Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15e1 Q.15E1- Reason for not supporting or opposing hydraulic fracturing for shale gas : Don't know enough about it Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15e2 Q.15E2- Reason for not supporting or opposing hydraulic fracturing for shale gas : Not interested in it Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15e3 Q.15E3- Reason for not supporting or opposing hydraulic fracturing for shale gas : I can see the positives and negatives Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15e4 Q.15E4- Reason for not supporting or opposing hydraulic fracturing for shale gas : Haven't made up my mind yet Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15e5 Q.15E5- Reason for not supporting or opposing hydraulic fracturing for shale gas : Will have no impact on me Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15e6 Q.15E6- Reason for not supporting or opposing hydraulic fracturing for shale gas : There are many vocal campaigns and I don't know what to believe Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15e7 Q.15E7- Reason for not supporting or opposing hydraulic fracturing for shale gas : Have never heard of it Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q15e8 Q.15E8- Reason for not supporting or opposing hydraulic fracturing for shale gas : Other Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q16a_01 Q.16A_01 - Energy bills - Level of worry about outgoings over last 3 months: Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q16a_02 Q.16A_02 - Food and other household shopping - Level of worry about outgoings over last 3 months: Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q16a_03 Q.16A_03 - Transport, including petrol\diesel and public transport costs - Level of worry about outgoings over last 3 months: Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q16a_04 Q.16A_04 - Mortgage or rent payments - Level of worry about outgoings over last 3 months: Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q17b Q.17B - Whether plan to switch gas and electricity supplier Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q18_01 Q.18_01 - Level of trust in energy supplier - Give customers a fair deal Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q18_02 Q.18_02 - Level of trust in energy supplier - Provide you with a bill which accurately reflects the energy you have used Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q18_03 Q.18_03 - Level of trust in energy supplier - Provide a breakdown of the components of your bill Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q18_04 Q.18_04 - Level of trust in energy supplier - Inform you about the best tariff for you Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q18_05 Q.18_05 - Level of trust in energy supplier - Improve your home to make it more energy efficient, if you paid them to do this Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q18_06 Q.18_06 - Level of trust in energy supplier - Provide impartial and accurate advice on energy efficiency measures Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q26a Q.26A - Amount known about the way the UK currently manages radioactive waste Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q26b Q.26B - Amount known about UK’s plans to dispose of radioactive waste in Geological Disposal Facilities in the UK Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q40 Q.40 - In which of these ways do you occupy your accommodation? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_01 Q.7_01 - How much would you say you know about renewable heating systems? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_1a Q.7_1a - Air source heat pumps - How much, if anything do you know about the following types of renewable heating system? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_1b Q.7_1b - Ground source heat pumps - How much, if anything do you know about the following types of renewable heating system? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_1c Q.7_1c - Biomass boilers - How much, if anything do you know about the following types of renewable heating system? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q41 Q.41 - How much would you say you know about solar panels? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q421 Q.42 - Which, if any, of these do you currently have installed in your home? - An air source heat pump Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q422 Q.42 - Which, if any, of these do you currently have installed in your home? - A ground source heat pump Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q423 Q.42 - Which, if any, of these do you currently have installed in your home? - A biomass boiler Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q424 Q.42 - Which, if any, of these do you currently have installed in your home? - Solar thermal panels Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q425 Q.42 - Which, if any, of these do you currently have installed in your home? - None of these Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q426 Q.42 - Which, if any, of these do you currently have installed in your home? - Don't know Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q43 Q.43 - How likely do you think you would be to install an air source heat pump in your home over the next few years? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q44 Q.44 - How likely do you think you would be to install a ground source heat pump in your home over the next few years? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q45 Q.45 - How likely do you think you would be to install a biomass boiler in your home over the next few years? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q46 Q.46 - How likely do you think you would be to install a solar thermal panels in your home over the next few years? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q47 Q.47 - Air source heat pump - Are either you or your landlord are likely to install this in the next few years? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q48 Q.48 - Ground source heat pump - Are either you or your landlord are likely to install this in the next few years? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q49 Q.49 - Biomass boilers - Are either you or your landlord are likely to install this in the next few years? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q50 Q.50 - Solar thermal panels - Are either you or your landlord are likely to install this in the next few years? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q51b1 Q.51 - Why would you be unlikely to install renewable hea?t measures? - I don't own the property so wouldn t be able to install this Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q51b2 Q.51 - Why would you be unlikely to install renewable hea?t measures? - I don't make these decisions in my home Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q51b3 Q.51 - Why would you be unlikely to install renewable hea?t measures? - It would cost too much to install Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q51b4 Q.51 - Why would you be unlikely to install renewable hea?t measures? - I don't want the hassle of installing something new Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q51b5 Q.51 - Why would you be unlikely to install renewable hea?t measures? - It would be a big job to install this in my home Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q51b6 Q.51 - Why would you be unlikely to install renewable hea?t measures? - It s not possible to install this in my property Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q51b7 Q.51 - Why would you be unlikely to install renewable hea?t measures? - Don't know enough about the renewable heat measure(s) and how it works Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q51b8 Q.51 - Why would you be unlikely to install renewable hea?t measures? - Other Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q51b9 Q.51 - Why would you be unlikely to install renewable hea?t measures? - Don't know Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_3a Q.7_3a - Renewable heating systems are expensive to install - Whether agree or disagree Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_3b Q.7_3b - A Renewable heating systems would heat my home better than the heating system I have now - Whether agree or disagree Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_3c Q.7_3c - Renewable heating systems are cheap to run - Whether agree or disagree Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_3d Q.7_3d - Renewable heating systems are less reliable than conventional heating systems - Whether agree or disagree Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q52 Q.52 - Do you have a condensing boiler in your home? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q53 Q.53 - Likelihood of installing a condensing gas boiler in home over next few years Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7a_01 Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - A tradesperson (e.g. builder, plumber, gas fitter) Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7a_02 Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Heating system manufacturer : Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7a_03 Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Friends\Family Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7a_04 Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Your energy supplier\another energy supplier Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7a_05 Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Green Deal assessor \ adviser Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7a_06 Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - The Energy Saving Advice Service (ESAS) or Home Energy Scotland Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7a_07 Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Your housing association Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7a_08 Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Your landlord Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7a_09 Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - A company that installs renewable heating systems Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7a_10 Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Other Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7a_11 Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - None of these Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7a_12 Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Don't know Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_7b Q.7_7b - Which one source respondent would trust most for advice on which heating system to install in their home Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_08 Q.7_8 How much attention do you pay to the amount of heat you use in your home? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_09 Q.7_9 You said that you pay a lot\a fair amount of attention to the amount of heat you use in your home. What is the main reason for this? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_10 Q7_10 - You pay not very much/ no attention to the amount of heat you use in your home. What is the main reason for this? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_11 Q7_11 - Now thinking about your heating system. Which of the statements comes closest to your view? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q7_12 Q7_12 - Which of these would be the more important consideration in changing your heating system? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q60 Q.60 Have you had a boiler or heating system installed in the last three years? This could either be in your current home or anywhere else you have lived in this period? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q61 Q.61 When was this done? If you have had a new boiler or heating system more than once in the last three years, please answer based on the most recent occasion? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q62 Q.62 Which of these boilers or heating systems did you install? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q63 Q.63 Were you involved in the decision making process for choosing a new boiler or heating system? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q641 Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? Internet \ websites Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q642 Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? Friends and family Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q643 Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? Your heating engineer \ installer Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q644 Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? Your energy provider Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q645 Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? Other Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q646 Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? None of these Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q647 Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? Don't know Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q651 Q.65 Which websites did you use? Google Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q652 Q.65 Which websites did you use? Which Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q653 Q.65 Which websites did you use? British Gas Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q654 Q.65 Which websites did you use? Other Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q655 Q.65 Which websites did you use? Don't know Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q66_01 Q.66_01 - How helpful was internet \ websites? - How helpful were each of these sources of information in helping you to make a decision? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q66_02 Q.66_02 - How helpful were friends and family? - How helpful were each of these sources of information in helping you to make a decision? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q66_03 Q.66_03 - How helpful was your heating engineer \ installer? - How helpful were each of these sources of information in helping you to make a decision? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q66_04 Q.66_04 - How helpful was your energy provider? - How helpful were each of these sources of information in helping you to make a decision? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q67 Q.67 How easy or difficult did you find it to get the information you wanted about a new boiler or heating system? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q68 Q.68 Do you feel you had... Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q691 Q.69 Which of these organisations have you heard of? Ofgem Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q692 Q.69 Which of these organisations have you heard of? Energy Ombudsman Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q693 Q.69 Which of these organisations have you heard of? Citizens Advice Consumer Helpline Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q694 Q.69 Which of these organisations have you heard of? Resolver Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q695 Q.69 Which of these organisations have you heard of? Energy Saving Trust Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q696 Q.69 Which of these organisations have you heard of? Energy Saving Advice Service (ESAS) Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q697 Q.69 Which of these organisations have you heard of? Which? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q698 Q.69 Which of these organisations have you heard of? Money Saving Expert Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q699 Q.69 Which of these organisations have you heard of? None of these Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q70 Q.70 Have you experienced a problem with your energy provider that you could not resolve directly with them in the last 12 months? Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q711 Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Took no further action Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q712 Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Complained to the Energy Ombudsman Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q713 Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Took it to court Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q714 Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Sought advice from Citizens Advice Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q715 Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Complained via Resolver Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q716 Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Sought legal advice Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q717 Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Raised it on social media Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q718 Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Other Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q719 Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Don't know Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q721 Q.72 Why did you not take your complaint to the Energy Ombudsman? Did not know how to access Energy Ombudsman Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q722 Q.72 Why did you not take your complaint to the Energy Ombudsman? Not confident that process would have been successful Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q723 Q.72 Why did you not take your complaint to the Energy Ombudsman? No time to do this \ would take too long Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q724 Q.72 Why did you not take your complaint to the Energy Ombudsman? Did not get round to it Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q725 Q.72 Why did you not take your complaint to the Energy Ombudsman? Concern about the costs involved Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q726 Q.72 Why did you not take your complaint to the Energy Ombudsman? Complaint was of low monetary value Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q727 Q.72 Why did you not take your complaint to the Energy Ombudsman? Not important enough Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q728 Q.72 Why did you not take your complaint to the Energy Ombudsman? Other Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q729 Q.72 Why did you not take your complaint to the Energy Ombudsman? Don't know Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q27 Q.27 - Property type Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q28 Primary heating method Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q29 Q.29 Whether connected to mains gas Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q30 Q.30 Whether use mains gas Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q31 Q.31 - Whether any pensioners living in household Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q32 Q.32 - Whether any one in household has a long-standing illness, disability or infirmity Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q33 Q.33 Gross household income Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q34 Q.34 Gross household income (Banded) Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
q33_34 Q.33_34 - Whether income is less than £16,000 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
cage2 Age of respondent (banded) Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
rural2 Area type (urban/rural) Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
cads Number of adults in household Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
chhs Number of people in household (including children) Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
child Whether any children (under 16) present in household Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
classde Social Class Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
csex Gender of respondent Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
cten Tenure Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
cwork4 Working Status of respondent Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
brkq33 Household income (banded) Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set
weight0 Weight0 Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set Not set